Victoria Johnson has over 5 years of experience in human resources, marketing, and customer service roles. She currently works as a Human Resources Assistant Coordinator at Wireless Advocates, where she challenges processes, educates colleagues on new procedures, and manages employee performance issues. Previously, she held internships in marketing and communications for University of Oregon Athletics and The Salvation Army, developing databases, newsletters, and campaigns. Johnson graduated from the University of Oregon with a BA in Business Administration with a concentration in Marketing and a minor in Economics.

1. Victoria Johnson
@victjohnson | vlouisejohnson11@gmail.com | 503.929.2307
www.linkedin.com/in/victorialouisejohnson/
PROFESSIONAL EXPERIENCE
HUMAN RESOURCES ASSISTANT COORDINATOR – WIRELESS ADVOCATES Summer 2014 – Present
 Challenge the process by asking questions about old practices to implement new, more efficient techniques
 Educate colleagues on new processes
 Manage all employee sales performance concerns by communicating with the District/Regional Managers
 Led a company-wide Form I-9 audit while paying high attention to detail
 Provide secretarial support to various department managers by maintaining databases, proactively resolving
roadblocks, diffusing situations, communicating with the field to ensure fluidity in day to day operations
DUCK ATHLETIC FUND COMMUNICATION INTERN – UNIVERSITY OF OREGON ATHLETICS Fall 2013 – 2014
 Collaborated with and supported a cross-functional team of directors, coaches, and student-athletes
 Created spreadsheets to track Football, Basketball, and Baseball ticket distributions for UO’s top donors
 Performed market research alongside Nike’s Digital Sport team for future Nike products
 Developed and managed sport-specific databases to optimize donor outreach
 Proposed then implemented a new form of digital outreach that would market certain sports via e-newsletters
 Facilitated tours of various athletic facilities to potential stakeholders: Autzen Stadium, Matt Knight Arena, etc.
SALES ASSOCIATE | INVENTORY MANAGEMENT | WEB ORDER TEAM – NORDSTROM Seasonal 2011 -
2014
 Cultivated and maintained customer relationships that were built off trust
 Provided excellent customer service by being accommodating and responsive to shopper needs
 Initiated the development of schematics for various stock rooms to increase organizational efficiency
 Exceeded daily sales goals by being knowledgeable about product selling points
 Operated various inventory management devices: Mobile POS, handheld computer
NEW MEMBER COORDINATOR — PI BETA PHI Fall 2011 - 2012
 Coordinated, planned, and executed bi-weekly meetings to train 55+ new members
 Handled confidential information with a high level of integrity and professionalism
 Created and managed a budget of $2,400
 Effectively organized and ran an event with 175+ attendees
MARKETING INTERN – THE SALVATION ARMY Summer 2012
 Designed a monthly promotional e-Newsletter to communicate opportunities to donors
 Extended the organization’s database by adding 20,000 potential donors; obtained through market research
 Revamped the Gresham Crops’ brand image by crafting new, relatable logo via InDesign and PhotoShop
 Executed the email marketing campaign to help raise $3.3 million for The Center of Hope using MailChimp
SKILLS
 Technical: HTML, MS: Word, PowerPoint, Excel, Outlook, Adobe Creative Suite: InDesign, Illustrator, Photoshop
 Language: Written and spoken Spanish (8 years); Dutch (2 years); Learning German
 Social Media: Twitter, Vine, LinkedIn, YouTube, Instagram, Facebook
 International: Lived in the Netherlands Antilles (2 years); Studied Abroad in Denmark (3 months)
PROFESSIONAL MEMBERSHIPS & AFFILIATIONS
 Active member of United Way’s Emerging Leaders Program: New Solutions Council Fall 2014 – Present
 Active member of the American Marketing Association Fall 2013 – Present
 Active member of the Society of Leadership and Success Fall 2010 – Present
EDUCATION
UNIVERSITY OF OREGON - LUNDQUIST COLLEGE OF BUSINESS Graduated: June 2014
 Major: B.A. in Business Administration — Concentration in Marketing
 Minor: Economics
COPENHAGEN BUSINESS SCHOOL Summer 2013