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ភាពជាអ្នកដឹកនាំក
ន ុងយុគសម័យឌីជីថល
Leadership in Digital Age
ថ្ថៃទី២៦ ខែមីន ឆ្
ន ាំ២០២២
ធ្វើបទបង្ហ
ា ញធោយ៖ ធោក ប ៊ីវ
ិ ចិត្រ
្បធាននយកោ
ា នបណ
្ ុ ុះបណ្ត
ា ល
ធៅក
ន ុងស្ថ
ា ប័នមតនែវុះធទ បុគគលតក
អាចខ្វះ
ខរ
DIGITAL
អ្នកដឹកន
ក
ន ុងយុគសម័យឌីជីថល
ភាពជាអ្នកដឹកនាំ
ជាអ្វី?
អ្នកដឹកនាំ គឺជាអ្នកនាំមនុសសពីកខនែងខដលពួកធគកាំពុង
ខរធៅ ឱ្យធៅដល់ទីកខនែងខដលអាិក្ល
ែ យធៅជា ឬពួកធគ
ិង់បាន។
អ្នកដឹកនាំ គឺជាអ្នក...
ធោុះ្ស្ថយបញ្ហ
ា
បធងកើរភាពរុងធរឿង
10
90%
ក្លរឆ្ែងក្លរ់ក្លរដឹកនាំ...
១. ឪពុកម្ត
ា យ
២. ្គូបធ្ងៀន
៣. សងគមក្លរង្ហរ
ធោលបាំណង
ភាពជាឪពុកម្ត
ា យ
ABC Model | Retention
ភាពជា្គូបធ្ងៀន
Knowledge | Experience | Skill | ABC Model
ភាពជា CEO
Chief | Employee | Owner
ភាពជា CEO
Chief | Employee | Owner
Owner
Chief Employee
+ + =
្ក ុមហុន
Owner
Chief Employee
+ + =
បុគគលហុន
ឱ្យរថ្មែ (Value)
Vision
Explain & Understand
Mission Objective Involved
Caring Culture Killing Culture
ថ្
ន ាំពាបាល
ថ្
ន ាំិ ីតាមីន វ
៉ា ក់ស្ថាំង
ឱ្យថ្
ន ាំ
ភាពជា CEO
Value
Communication
medicine
សធងេប
ភាពជាអ្នកដឹកនាំ (Lao Tzu)
ជាំនញ
<15%
ិរ ឹរ
>85%
អ្នកដឹកនាំបរាជ័យ បណ្ត
ា លមកពីអ្រាិរ ឹររហូរធៅដល់ ៩៩%
Who you are?
What you can do?
ភាពជា្គូបធ្ងៀន
Knowledge | Experience | Skill | ABC Model
ភាពជា្គូបធ្ងៀន
Compatibility
(KESA)
បណ
្ ុ ុះ្នធាន ឱ្យម្តនសមរាភាព
Knowledge Experience Skill
= ABC Model
+ + +
បណ
្ ត ះបណ្ត
ា ល
ចាំណណះដឹង
អាន ស្ត
ា ប់ ណ ើល អ្នុវត្ា
5Is
JD & SOP
Policies & Procedure
Competitors | Rivalry
General Knowledge
Lead your leader
Lead yourself
Lead your peer
Lead your Staff
Experiences
Soft Skill
Technical Skill
កុាំពយ
ូ ទ័រ ភាស្ថបរធទស បធិេកធទស បាំនតន
ភាពថ្ិន្បឌតរ...
ទាំនក់ទាំនង ិរចា ធោុះ្ស្ថយបញ្ហ
ា ស្មបស្មួល
ភាពជាអ្នកដឹកនាំ បធ្មើធសវកមម…
Coaching
Training Role Play
Process
ATTITUDE
BEHAVIOR
CHARACTOR
ភាពជា្គូបធ្ងៀន
Knowledge
សធងេប
Experience
Skill
ABC Model
ភាពជាឪពុកម្ត
ា យ
ABC Model | Staff Retention
ATTITUDE
BEHAVIOR
CHARACTOR
អាិសហក្លរ អាិទុកិតរាបាន
ធស្ថ
ម ុះ្រង់ ឧសាហ៍
ធត
ា រធលើធរឿងខរ
១
គតរិ ចជជម្តន
ATTITUDE
អាកបបកតរ ចយារបស់អ្នកដឹកនាំ
ែាំធរៀន
ក្លរធបាជា
ញ ជាមួយ ែ៣
ែាំធ្វើក្លរ
ែាំស្មបែ
ល ួន
ក្លរបណ
្ ុ ុះអាកបបកតរ ចយាបុគគលតក...
អ្ប់រំជា្បចាាំ ករណីសតកា
វ
ិ ីធដអ្ូ្ែ ីប
ខលបងឆ្
ល ុុះបញ្ហ
េ ាំង
ចារ
់ ខិងបុគគលតក
ឱ្យថ្
ន ាំ
ATTITUDE
សីល្ម៌
ក្លយិ ចក្លរ ទឹកមុែ ធសសងៗ
ឥរ ចយាបថរបស់អ្នកដឹកនាំ
ធដក
ធដើរ
ឈរ
អ្ង
គ ុយ
Leader’s
BEHAVIOR
សីល្ម៌
ក្លយិ ចក្លរ
ទឹកមុែ
ធសសងៗ
សុែភាព
ក្លរធរៀបិាំែ
ល ួន
ក្លរធសែ ៀកពាក់
ពណ៌
សាំបុរ
កមពស់
ិរ ឹកលកេណៈរបស់អ្នកដឹកនាំ
សម្ត
ា រនតយម
ធសសងៗ
Characteristics
ក្លរខថរកាបុគគលតក
STAFF RETENTION
សុែក្លយ
សបាយិតរា
4
Attitude
Capacity
(Result)
Low High
High BACKBONE
BAD STAFF GOOD STAFF
SUPER STAR
Try to change the attitude
but if no hope, let them go
Must let them go ASAP
Good results & good attitude
Training & Development
needed
1
2 4
3
យុទធស្ថស្រសា ថ្នក្លរខថរកាបុគគលតក
រធបៀបខណនាំបុគគលតករបស់អ្នកដឹកនាំ
ក្លរិ ចិរារបស់បុគគលតកខដលអ្នកដឹកនាំ្រូិយល់
Input Output Impact
Outcome
Process
ភាពជាមតរា នតងសហ្បរតបរាតក្លរ
(Friendliness & Cooperation)
ក្លរធានអ្ុះអាង (Assertiveness)
ក្លរបញ
្ ុ ុះបញ
្ ូល ឬ ក្លរជខជករកធហរុសល
(Persuasion or reasoned argument)
ធសន ើសុាំឲ្យអ្នុិរាន៍តាមនីរតិ ច្ី ឬធោល
នធយាបាយ (Insisting on following rules
procedure)
បងេាំ ឬជ្ម ុញ (Force)
រធបៀបធ្វើឲ្យម្តនឥទធតពល ដល់មនុសសខដលធយើងិង់ធ្បើ
កាំហុស៥យា
៉ា ងខដលបណ្ត
ា លមកពីអ្នកដឹកនាំ
Micromanaging
No opportunities for
growth and development
Lack of empathy
Not supporting work life
balance
Not recognizing and rewarding employee efforts
ភាពជាឪពុកម្ត
ា យ
ABC Model | Staff Retention
សធងេប
ករណីយកតិេ៣យា
៉ា ងរបស់អ្នកដឹកនាំ
១. អ្នុិរាតាមិាប់ នតង
ធិុះនាំឲ្យធគធោរពអ្នុិរា
ិាប់
២. ធោរពរួនទី
៣. យកធោលនធយាបាយ ឬិាប់ ជាម្ត្រោ
ា នវស
់ ខិង។
អ្នកដឹកនាំលអ
Leadership in Digital age.pptx

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Leadership in Digital age.pptx

Editor's Notes

  1. មិនផ្តោតតែលើកុំព្យូទ័រ ឬទូរស័ព្ទធ្វើឱ្យខ្លួនឯង និងបុគ្គលិកឯកា។ បែបនេះមិនមែនហៅថា Leadership in digital age
  2. Game 1: Blind person
  3. ផ្តល់ទំនុកចិត្ត ភាពជឿជាក់ ប្រគល់ការងារថ្មី ផ្តល់សិទ្ធអនុម័តតាមឋានានុក្រម ផ្តល់សិទ្ធិបញ្ចេញមតិយោបល់
  4. ប៉ុន្មានខែហៅបុគ្គលិកមកជួបម្តង? ជួបជុំលក្ខណៈបែបណា? ផឹកស៊ី? ដែលបង្ហាញពីផែនការយៈពេលវែងទេ? គ្រប់កម្រិត ដែលបង្ហាញថា ហេតុអ្វីបានជាយើងត្រូវធ្វើចឹងទេ? ឬក៏ដោយសារតែមេចង់បានចឹង?
  5. ប្រភេទបុគ្គលិក ឥន្ទ្រីយ ជ្រូក ឆ្កែ មាន់ វីតាមីន៖ Refresher on JD & SOP វ៉ាក់សាំង៖ Fraud, bad habit, ក្រមសីលធម៌ជាបុគ្គលិក ព្យាបាល៖ មេរៀនលើកទឹកចិត្ត ចុះជួយគាំទ្រ មេរៀនដោះស្រាយបញ្ហា ជំនាញលក់
  6. ឡៅជឺ
  7. Building a house
  8. Balloon
  9. អាកប្បកិរិយា
  10. Lack of Empathy ខ្វះការយល់ចិត្ត