The document discusses the Safety & Quality Assessment System (SQAS), which evaluates the performance of logistics and chemical distribution companies. It provides an overview of the SQAS assessment process, categories assessed, requirements for passing, and recent changes made to the system. Key points include: SQAS uses a standardized questionnaire administered by independent assessors, companies must receive a minimum 90% overall score and 95% on mandatory questions to pass, and transport companies working with Sasol will now undergo two unannounced spot audits per year in addition to biennial full assessments.
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SQAS (Safety & Quality Assessment System) is a system to
evaluate the quality, safety, security and environmental
performance of Logistics Service Providers (LSP's) and
Chemical Distributors in a uniform manner carried out by
independent assessors using a standard questionnaire.
Introduction to SQAS
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A SQAS assessment does offer a detailed factual report
which reflects each road transport company’s needs,
evaluated according to its own requirements / standards.
CAIA, the Chemical & Allied Industries’ Association,
centrally manages the electronic database pertaining to
those transport companies who have been audited.
Introduction to SQAS
4. Safety Quality Assessment
Systems (SQAS)
4
SQAS Road Transport Service
SQAS Tank Cleaning (Wash Bay)
SQAS Warehouse
SQAS Rail
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The electronic database of assessment reports
The SQAS Principles
A common questionnaire for each category of
companies;
The accreditation of assessors;
Auditing is based on “Seeing is believing”.
In SA the system is based on three pillars: -
6. The SQAS Assessors
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They are also closely monitored by CAIA to ensure a continuously
high and uniform quality of work across South Africa, Namibia
and Botswana.
The list of Road SQAS Assessors are on the CAIA electronic database.
Those assessors registered with SAATCA reflects on latter’s
electronic data base.
The assessments are done by professional auditors who are trained
and accredited by SAATCA for each type of assessment.
7. The questionnaire has a
number of assessment areas
7
Assessment Area Total %
Max score Obtained
Management 525 0 0.0
Safety, Health & Environment 512 0 0.0
Equipment 395 0 0.0
Planning & Operations 457 0 0.0
Security 26 0 0.0
Site Inspection 606 0 0.0
Responsible Care® 30 0 0.0
Total number of questions 2551 0 0.0
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The audit questionnaire layout
On the left side of the questionnaire, a (C) is displayed.
This indicates that policies and procedures are required.
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1. Management.
1.1. Management Responsibility.
1.1.1. Company Policies.
C 1.1.1.1.Does the company have a current written policy reflecting
management's active commitment to Safety & Health, Environment
(SHE) and Quality and to meeting customers requirements?
C 1.1.1.2.Are all policies signed and dated by the CEO and not older than 3
years?
C 1.1.1.3 Have the policies been communicated to the employees through
bulletin boards etc.?
C 1.1.1.4 Does it make reference to all employees' responsibility for SHE and
Quality?
C 1.1.1.5 Is there evidence of the employees' involvement in and commitment
to the company's SHE and Quality objectives?
1.1.1.6 Does the company have a BBS policy or an equivalent management
system in place?
C 1.1.1.7 Does the company have a current written drugs and alcohol policy?
C 1.1.1.8 Is the policy implemented and are records of incidents relating to
drugs and alcohol kept at the company?
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On the top right-hand side of the questionnaire two columns
reflects “SH”; “E”; “Q”.
Each question has been weighted.
The left hand column is the maximum score that can be obtained for
each question.
The right hand column is the score allocated to the audited
company.
The questionnaire layout
12. Mandatory / Desired / Industry
Norm
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Is there evidence that the licenses of drivers are checked prior
to employment and regularly thereafter?
M
1
Are personnel subject to a medical exam before employment &
prior to leaving?
M
20 20
Are all operating staff (excluding office staff) given a periodic
medical examination dependent on the risks to which they are
exposed ?
M 20 20
Are professional drivers over the age of 55 years being
medically examined twice per year?
D
10 10
Is there a written disciplinary procedure and are records of
disciplinary hearings retained ?
I
10
Does each member of staff have a letter of appointment /
contract.
M
10
13. Summary of questions are divided into
2 categories: - 1st Category
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Type
Total %
Max
score
Obtained
score
Mandatory (M) 1985 0 0.0
Industry norm (I) 507 0 0.0
Desirable (D) 59 0 0.0
Total number of questions 2551 0 0.0
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Total %
Max
score
Obtained
score
Safety & Health (SH) 1375 0 0.0
Environment (E) 313 0 0.0
Quality (Q) 863 0 0.0
Total number of questions 2551 0 0.0
Summary of questions are divided into
2 categories: - 2nd Category
15. Changes to SQAS audit
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Transport Companies – first time audited – a minimum of 3 months
statistics and records required.
Companies to be re-audited (2 yearly) - within maximum period of
2 months after certificate has expired. If not, name will be deleted
from CAIA data base.
16. Changes to SQAS audit systems
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Three (3) issues of importance to Auditee:-
The minimum pass rate of 90% overall is required to obtain
Approved status.
A minimum of 95% on the mandatory (M) questions to be
obtained.
A time frame of 30 days will be allowed for the Auditee to
achieve this.
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Final score obtained, the Auditee will: -
Be issued with a certificate by the Auditor, stating
Approved Supplier;
The Company’s name will be registered on CAIA’s electronic
data base.
The Auditor who conducted the audit, his / her name will also
now appear on CAIA’s electronic data base.
Changes to SQAS audit systems
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If a company does not have a Wash bay, diesel bowser, etc. the
questions will be indicted as “Not Applicable” (NA).
Any other question found not to be applicable to the Auditee,
will be scored accordingly.
In some questions weighting has been increased.
Changes to SQAS audit systems
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Transport companies that have been SQAS audited and a contract
with Sasol:
Two yearly audits to obtain at least 85%.
If not, company immediately suspended for 3 months.
Those Companies contracted to Sasol will have two
unannounced spot audits per year.
Changes to SQAS audit systems
20. Questions
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Are there any questions on the SQAS system?
Should you wish to obtain more info regarding SQAS:
Cell phone number: 082 695 3782 or
E-mail address: tommieb.muller@gmail.com