1. Tracy R. Benner
6429 Mission Hills Place  Westerville, Ohio 43082  (614) 595-1839  tracybenner@gmail.com
Professional Accomplishments
 Coordinated all housing processes for 1375 beds.
 Renovation of seven halls with over 600 beds and construction of one, 174 bed suite-style hall.
 Implemented living-learning programs in first year, Honors and upperclassman living areas.
 Recruited, trained, supervised and evaluated support staff, paraprofessional and professional staff of 66.
 Developed job applications, evaluations, employment contracts and training manuals for paraprofessional and
professional staff members at four institutions.
 Developed and delivered training sessions in the areas of supervision, time management, stress management, conflict
resolution, peer counseling, crisis response, and creative marketing.
 Chaired judicial committees and served as a judicial hearing officer at three institutions.
 Developed and implemented programs to involve faculty members with students at two institutions.
 Managed departmental programming, training and facility budgets in excess of $1,000,000.
 Organized professional conferences for over 250 members generating revenue in excess of $20,000.
Skills & Strengths
 Excellent communication, presentation, conflict resolution skills and a professional demeanor.
 Computer proficient in a variety of word processing, desktop publishing, presentation, information system, web page
creation and survey applications including Microsoft Office, Google Docs, Adobe, Argos and Banner.
 Excellent organizational skills, leadership skills and the ability to multi-task.
Education
Master of Science, College Student Personnel Work, G.P.A. 3.8/4.0 May 1996
Indiana State University, Terre Haute, Indiana
Assistantship: Assistant Hall Director of Lincoln Quadrangle Residence Hall
Bachelor of Arts, Spanish, G.P.A. 3.4/4.0 May 1993
Wilmington College of Ohio, Wilmington, Ohio
Senior Internship: Creation of the Wilmington College Service Learning Program
Work Experience
Director of Residence Life July 2005-Present
Otterbein University, Westerville, Ohio
 Responsible for overall management of residence life program of 1375 beds in thirteen halls and seven houses,
construction of 174 beds and renovation of over 600 beds in seven halls.
 Supervise 66 professional, paraprofessional and support staff.
Assistant Director of Residence Life July 2000-June 2005
Otterbein University, Westerville, Ohio
 Focused on supervision, training and selection of resident assistant and hall director staff members through design of
training and evaluation tools.
 Improved administrative functions including room selection, departmental website/communications and implemented
changes in first year living learning program, resident assistant course and faculty involvement initiatives.
Assistant Director of Residence Life/Living-Learning Area Coordinator July 1997-June 2000
Muskingum University, New Concord, Ohio
 Focused on development of living learning opportunities in residence halls, developed faculty involvement program,
thematic program houses, supervision of resident assistant and hall director staff members, departmental training,
selection and budget management.
Residence Hall Director August 1996-May 1997
State University of New York College of Arts & Sciences at Geneseo, Geneseo, New York
 Managed residence hall of 209 residents focusing on wellness programming and staff supervision.

2. Teaching Experience
Resident Assistant Class – The Helping Relationship March 2001–Present
Otterbein University, Westerville, Ohio
 Instructed course focused on the skills and resources utilized by residence life staff members.
Freshman Year Initiative – Your Otterbein Journey September 2000-November 2004
Otterbein University, Westerville, Ohio
 Designed curriculum and instructed course focused on student learning and development during the college career
including personal identity.
First-year Seminar Mentor/Academic Advisor August 1997-May 1999
Muskingum University, New Concord, Ohio
 Academically advised up to 12 first-year students and instructed extended orientation class.
Student Development in Higher Education January 1998-May 2000
Muskingum University, New Concord, Ohio
 Instructed course for undergraduate hall directors focusing on residence hall leadership and supervision.
Professional Affiliation, Leadership and Awards
Great Lakes Association of College and University Housing Officers (GLACUHO)
 Professional Recruitment and Orientation Committee member November 2001-November 2004
 Professional Development Committee member November 2000-November 2001
 State Delegate for Ohio (Board of Directors elected position) November 1998-November 2000
Ohio College Personnel Association (OCPA)
 Tri-President June 2006-2009
 Treasurer, Annual Conference Site Coordinator June 2004-2006
 President’s Discretionary Award Recipient February 2005
 Annual Conference Chair June 2003-2004
 Secretary, Support Staff Conference Chair January 2001-June 2003
 Fayetta Paulson Accomplished Leader Award Recipient January 2003
 Campus Liaison September 1997-May 2000
 Annual Conference Program Committee Member October 1998-October 1999
Ohio Association of Student Personnel Administrators (OASPA)
 Distinguished Service Award Recipient February 2006
College Student Educators International (ACPA)
 Member May 1995-Present
Association of College & University Housing Officers – International (ACUHO-I)
 Member June 2000-Present
Otterbein University Office of Diversity
 Ubuntu Award Recipient April 2015
Conference Presentations
 Creating a Sophomore Year Focused Living Environment, GLACUHO 2007
 Roundtable: ABC’s of Working at a Small, Private College, GLACUHO Conference 2006
 When One Mentor Isn’t Enough - Assembling A Professional Advisory Committee, GLACUHO Conference 2005,
OASPA/OCPA Conference 2008
 Leaving with Style and Grace, GLACUHO Conference 2003, 2007 and OASPA/OCPA Conference 2004
 Taking the Creative Approach, GLACUHO Conference 2003
 Creating Quality Publications, OCPA Support Staff Conference 2003 and 2002
 Becoming A Stress Survivor, GLACUHO Conference 2002 and OCPA Support Staff Conference 2003
 Becoming Involved with Professional Organizations, GLACUHO Conference 2001
 FLY with FYI, GLACUHO Conference 2000
 Taking Resident Involvement to New Heights... Thematic Program Houses, GLACUHO Conference 1999
 Take Two and Call Me In The Morning: What Residence Life Staff Should Know about Prescription Medication,
GLACUHO Conference 1999
 Planetary Partnerships: Blasting Faculty Out of the Classroom and Into the Residence Halls, GLACUHO Conference
1998