1. Claudia Heller de Messer
913 East Dakota Street I Milwaukee, Wisconsin 53207 I hellercp@gmail.com I 414.319.9169
PROFESSIONAL SUMMARY
Seeking to apply skills and experience from career in education, combined with strong management skills to
pursue engaging, creative work in the industry of adult training and education
SUMMARY OF QUALIFICATIONS
 bilingual and biliterate: Spanish and English
 focus on continuous improvement and acquisition of new skills and training to enhance performance
 unique ability to foster a common objective with diverse and often distracted groups
 trained in using scaffolding techniques to simplify and teach technical and complicated ideas and skills
 proficient in managing and coordinating teams to meet individual and organizational goals
 skilled at creating and managing systems for tracking and analyzing large amounts of data
 experienced in short and long term planning with built-in responsiveness and flexibility
 recognized for effective and efficient leadership qualities in fast-paced environments and repeatedly
chosen to serve on leadership teams
 served as key member of emergency response team and assisted in development of crisis action plans
 practiced at delegating tasks among key stakeholders
 accomplished at organizing and managing large events
 prepared to create and lead new initiatives requiring multi-tasking and prioritization
KEY SKILLS AND ACCOMPLISHMENTS
ADULT TRAINING EXPERIENCE
 designed collaborative practices to enhance and surpass learning objectives for most behaviorally and
academically challenged students as ESL Specialist (English as a Second Language)
 team-planned, implemented and assessed daily, weekly and monthly lessons with colleagues as ESL
Specialist
 acted as intermediary between school and district leaders and trained teachers and administrators on
using the TeachScape platform to collect evidence on Educator Effectiveness criteria as Educator
Effectiveness Support Facilitator
 supervised new professionals and student teachers from area universities as New Teacher Mentor
 analyzed data, acted as liaison between colleagues and Principal, served on the school interview team,
and advised Principal on budgetary decisions as Learning Team Member
 communicated new technologies for math instruction to teachers and informed administrators of onsite
challenges and successes with both online and offline curriculums as Math Curriculum Liaison
 conducted seminars for teachers and students on trouble-shooting and successful implementation of
district-adopted online writing program for teachers as Trainer of the Trainers for myACCESS
 trained parents and volunteers on appropriate strategies to help students complete their Science Fair
projects with minimal adult assistance as co-chair of the Science Committee
MANAGEMENT AND SUPERVISION
 monitored time to meet school, district and state imposed deadlines for requested data on the progress of
our English Language Learners as ESL Specialist (English as a Second Language)
 maintained and analyzed confidential records on various databases for 700 students as ESL Specialist
 maintained programming and corrected errors related to writing samples for 400 students and 15
teachers and conducted reports for administration on use of myACCESS as Trainer of the Trainers
 trained, coordinated and monitored 30-40 volunteers to ensure proper implementation of curriculum
based on healthy lifestyle choices for Latino children and their families as Director of Children’s
Activities

2. KEY SKILLS AND ACCOMPLISHMENTS (continued)
PROGRAM DEVELOPMENT AND MANAGEMENT EXPERIENCE
 coordinated fluid team comprised of 10 teachers, 30 GE Healthcare volunteers, 5 administrators to
increase STEM (Science Technology Engineering and Mathematics) opportunities for almost 300
students as co-chair of the Science Committee
 established first Bilingual Robotics Team and accelerated towards Qualifiers for State Championship
 designed programming and collaborated with the directors of each organization to meet the differing
scheduling and curricular needs of their clients as Director of Children’s Activities
EVENT COORDINATION
 linked Lego League Robotics team with USS Milwaukee (US Navy Iron Warriors – LCS Crew 111) for
an interview on how robotics are used on their naval ship as advisor to First Lego League Robotics
Team
 executed Science Fair with over 400 students and 100 community judges as co-chair of the Science
Committee
 coordinated and coached panel of presenters at WIABE Annual Conference (Wisconsin Association for
Bilingual Education) as advisor to First Lego League Robotics Team
 participated in annual program funding to support non-profit organizations’ collective vision and
mission as Director of Children’s Activities
PROFESSIONAL EMPLOYMENT HISTORY
Milwaukee Public Schools, Milwaukee, WI 2006-current
Classroom Teacher at Milwaukee Spanish Immersion 1997-2000
Classroom Teacher at Tippecanoe for the Arts and Humanities
ESL (English as a Second Language) Specialist (grades K-8) at Hayes Bilingual School
The Healing Collective (Aurora Healthcare: Walker’s Point Community Clinic, 2004-2006
The Healing Center, and CORE/El Centro), Milwaukee, WI
Director of Children’s Activities
Southern Lehigh School District, Coopersburg, PA
Classroom Teacher at Liberty Bell School 1995-1997
VOLUNTEER & SERVICE ACTIVITIES
Milwaukee Public Schools, Volunteer 2001-2006
 acted as a forensics judge for all high school categories throughout the state
Bay View Childcare Cooperative, Milwaukee, WI 2001-2008
 served as President and Secretary of cooperative comprised of 25-30 families
 collected monthly and daily data points and simplified and reported information for
members
 conducted interview for www.onmilwaukee.com on behalf of the co-op
EDUCATION
University of Wisconsin – Oshkosh (2011)
MS-Education: Bilingual & ESL Instruction & Teaching English to Speakers of Other Languages
University of Wisconsin – La Crosse (1995)
BS-Education & Spanish:
Elementary & Middle Level Grades

3. References for Claudia Heller de Messer
Jennifer Czechowicz-Chavez, colleague, Bilingual Lead Teacher
Milwaukee Public Schools
5225 W. Vliet Street
Milwaukee, Wisconsin
Work: 414.475.8385
Cell: 262.370.9397
czechoj@milwaukee.k12.wi.us
Siegfried Spelter, colleague, Fifth Grade Teacher
Hayes Bilingual School
971 W. Windlake Avenue
Milwaukee, Wisconsin 53215
Work: 414.902.9610
Cell: 608.354.6276
speltsr@milwaukee.k12.wi.us
Julie Kersting, colleague, Arts at Large Coordinator
Hayes Bilingual School
971 W. Windlake Avenue
Milwaukee, Wisconsin 53215
Work: 414.902.9610
Cell: 414.429.3967
kerstijl@milwaukee.k12.wi.us
Rebecca Nowak Gimenez, colleague, Science Specialist
Hayes Bilingual School
971 W. Windlake Avenue
Milwaukee, Wisconsin 53215
Work: 414.902.9610
Home: 414.327.1972
Cell: 414.534.5907
nowakra@milwaukee.k12.wi.us
Yolanda Hernández-Garcia, Principal
Hayes Bilingual School
971 W. Windlake Avenue
Milwaukee, Wisconsin 53215
Work: 414.902.9605
Cell: 414.588.4094
hernanyx@milwaukee.k12.wi.us
Alex Ryan, Robotics volunteer
GE Healthcare, Mechanical Engineer
Work: 414.647.7687
Cell #1: 414.639.4278
Cell #2: 414.617.1781
Alex.Ryan@ge.com