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CULTURAL AWARENESS,
DIVERSITY AND YOUR
CUSTOMER
EXPERIENTIAL TRAVEL
PACKAGING
TOPIC 3
BUILDING EXPERIENTIAL PACKAGES
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
IDENTIFY EXPERIENTIAL OPPORTUNITIES WITHIN YOUR BUSINESS
Consider your business and identify what makes it different or
unique and how you can integrate what you have to offer into a
unique offering.
What types of experiences do you offer?
What infrastructure do you have that attracts travelers (e.g. lakes, 	
	 sauna, trails)?
What stories can be told about your operation and the
experiences available?
What methods can you adopt to make personal connections with
your visitors?
What current programs, activities, meals, learning experiences,
events can combine to make a total vacation experience?
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
IDENTIFY EXPERIENTIAL OPPORTUNITIES WITHIN YOUR BUSINESS
When developing experiential packages for the Experience Fishing
program, keep in the mind target markets and what drives them to
travel.
Activities to enrich experiences:
	 Nature/scenic boat rides
	Hiking
	 Shore lunches
	 Fire pit storytelling
Tell them your
story, the history
of the business
and the families
associated with it.
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
KNOW YOUR COMMUNITY
Consider opportunities that exist in your community that can
enhance products by creating fully immersive experiences:
What makes your community special?
	 What is the story behind the name of the lake that you are on?
	 Where are the unique, less travelled places that the locals go to?
	 Who are the iconic people, local Elders, fishing legends to meet?
	 What celebrations or events happen regularly?
	 What musicians, artists, chefs, cultural groups etc. live in
	 your community?
	 Are there non-traditional tourism businesses that could
	 become involved?
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
KNOW YOUR COMMUNITY
Building upon community assets and local business offerings will
create an enhanced experience for your guests as well as showcase the
uniqueness of Northern Ontario communities.
The Experience Fishing program may include a day of fishing packaged
with other activities for guests to enjoy during the rest of their stay.
Some examples could include:
Indigenous
workshops
(beading, drum
making, traditional
ceremonies)
Local Tours
(museums,
art galleries,
historical sites
and monuments)
Culinary
classes and
other local
cuisine
experience
Paint nights
and other
artistic
experiences
ACTIVITY
Please scroll down, download, save
and complete the “Building Experiential
Packages” activity handout below.
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
SET THE PRICE
Visitors are willing to pay extra for an experiential travel package.
Companies in the experiential travel business are able to price on value.
The price reflects the commodities, goods, services and experience.
This combination elements creates a unique offer that can’t be found
elsewhere.
Research pricing of other businesses that offer customers
	 similar experiences
Provide different price points with opportunities for guests to
	 upgrade and pay a higher fee for an enhanced experience
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
SET THE PRICE - TRAVEL TRADE
If working with the travel trade, price your experience so that your
travel trade sales partners can earn a commission.
Typically, the travel agent will sell your experience at full price to the
consumer, but only pay you a net fee of 80% of the price charged to the
customer.
You earn an income without spending money on advertising.
The 20% commission rate allows the travel agent to invest in marketing,
promoting and selling your experience.
For additional resources about international travel trade visit the
Tourism Excellence North website.
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
SET THE PRICE - COST-BASED PRICING
This type of pricing involves establishing the base costs you incur
to offer the product.
The price should include overhead costs, goods, services, and
experience.
This typically includes your fixed and variable costs.
Once this figure is known, an additional amount or a percentage of the
total is added to the total cost to determine the selling price.
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
COST-BASED PRICING
$25
$45
$45
$58.50
$20
30%
Fixed cost
Cost
Cost to offer the product
Selling Price
Variable Costs
Margin
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
SET THE PRICE - VALUE BASED PRICING
This also begins with determining the
base costs to your organization.
The selling price, however, is based on the
perceived worth to customers.
Setting prices based on value requires a
strong understanding of:
	 Your customers
	 Your competition
	 Your experience positioning
	 (differentiation, brand, service
	 quality, etc.)
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages
VALUE-BASED PRICING
$25
$45
$45
$67.50
$20
30%
20%
Fixed cost
Cost
Cost to offer the product
Selling Price
Variable Costs
Margin
Premium
ACTIVITY
Please scroll down, download, save and
complete the “Determining the Price of your
Experiential Packages Worksheet”
activity handout below.
EXPERIENCE FISHING - Experiential Travel Packaging
TOPIC 3: Building Experiential Packages

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Building Experiential Packages

  • 1. CULTURAL AWARENESS, DIVERSITY AND YOUR CUSTOMER EXPERIENTIAL TRAVEL PACKAGING TOPIC 3 BUILDING EXPERIENTIAL PACKAGES
  • 2. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages IDENTIFY EXPERIENTIAL OPPORTUNITIES WITHIN YOUR BUSINESS Consider your business and identify what makes it different or unique and how you can integrate what you have to offer into a unique offering. What types of experiences do you offer? What infrastructure do you have that attracts travelers (e.g. lakes, sauna, trails)? What stories can be told about your operation and the experiences available? What methods can you adopt to make personal connections with your visitors? What current programs, activities, meals, learning experiences, events can combine to make a total vacation experience?
  • 3. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages IDENTIFY EXPERIENTIAL OPPORTUNITIES WITHIN YOUR BUSINESS When developing experiential packages for the Experience Fishing program, keep in the mind target markets and what drives them to travel. Activities to enrich experiences: Nature/scenic boat rides Hiking Shore lunches Fire pit storytelling Tell them your story, the history of the business and the families associated with it.
  • 4. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages KNOW YOUR COMMUNITY Consider opportunities that exist in your community that can enhance products by creating fully immersive experiences: What makes your community special? What is the story behind the name of the lake that you are on? Where are the unique, less travelled places that the locals go to? Who are the iconic people, local Elders, fishing legends to meet? What celebrations or events happen regularly? What musicians, artists, chefs, cultural groups etc. live in your community? Are there non-traditional tourism businesses that could become involved?
  • 5. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages KNOW YOUR COMMUNITY Building upon community assets and local business offerings will create an enhanced experience for your guests as well as showcase the uniqueness of Northern Ontario communities. The Experience Fishing program may include a day of fishing packaged with other activities for guests to enjoy during the rest of their stay. Some examples could include: Indigenous workshops (beading, drum making, traditional ceremonies) Local Tours (museums, art galleries, historical sites and monuments) Culinary classes and other local cuisine experience Paint nights and other artistic experiences
  • 6. ACTIVITY Please scroll down, download, save and complete the “Building Experiential Packages” activity handout below. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages
  • 7. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages SET THE PRICE Visitors are willing to pay extra for an experiential travel package. Companies in the experiential travel business are able to price on value. The price reflects the commodities, goods, services and experience. This combination elements creates a unique offer that can’t be found elsewhere. Research pricing of other businesses that offer customers similar experiences Provide different price points with opportunities for guests to upgrade and pay a higher fee for an enhanced experience
  • 8. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages SET THE PRICE - TRAVEL TRADE If working with the travel trade, price your experience so that your travel trade sales partners can earn a commission. Typically, the travel agent will sell your experience at full price to the consumer, but only pay you a net fee of 80% of the price charged to the customer. You earn an income without spending money on advertising. The 20% commission rate allows the travel agent to invest in marketing, promoting and selling your experience. For additional resources about international travel trade visit the Tourism Excellence North website.
  • 9. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages SET THE PRICE - COST-BASED PRICING This type of pricing involves establishing the base costs you incur to offer the product. The price should include overhead costs, goods, services, and experience. This typically includes your fixed and variable costs. Once this figure is known, an additional amount or a percentage of the total is added to the total cost to determine the selling price.
  • 10. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages COST-BASED PRICING $25 $45 $45 $58.50 $20 30% Fixed cost Cost Cost to offer the product Selling Price Variable Costs Margin
  • 11. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages SET THE PRICE - VALUE BASED PRICING This also begins with determining the base costs to your organization. The selling price, however, is based on the perceived worth to customers. Setting prices based on value requires a strong understanding of: Your customers Your competition Your experience positioning (differentiation, brand, service quality, etc.)
  • 12. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages VALUE-BASED PRICING $25 $45 $45 $67.50 $20 30% 20% Fixed cost Cost Cost to offer the product Selling Price Variable Costs Margin Premium
  • 13. ACTIVITY Please scroll down, download, save and complete the “Determining the Price of your Experiential Packages Worksheet” activity handout below. EXPERIENCE FISHING - Experiential Travel Packaging TOPIC 3: Building Experiential Packages