1. Thomas Hineline
16600 Witt Rd.
Chaumont, New York 13622
United States
Contact: Yes
Availability: Full Time
Email: TomHL@outlook.com
Home: (315) 649-2153
Cell Phone: (315) 222-4336
Work: NA
Secret Clearance: (Granted: 12/2010)
WORK EXPERIENCE:
Allen Corp. (10/17/2012 – 10/29/2014) – Technical Writer/Logistics Analyst
434A MWR Drive, Fort Drum, NY
Salary: $41K
Supervisor: Chris Bamberg (315) 772-8491
 Prepared and conducted technical training programs for SASMO (Sustainment
Automation Support Management Office)
 Assessed training needs for personnel
 Deployed training to targeted personnel
 Provided training for personnel
 Created instructional guides for personnel
 Inspected Divisional SASMO’S using IG (Inspector General) checklist
 Assist in other areas of Division of COMET Team (Command Maintenance
Evaluation and Training) i.e.: Automotive, C&E, CBRNE and SAMS-E Class.
 Assisted SASMO’s with LIS systems i.e.: SAMS-E, PBUSE/USE, SARSS-1,
MC4, TCAIMS-II, MTS, VSAT, and CAISI 2.0.
KAY and Associates Inc. (9/15/2010 – 10/16/2011) - Electronic Tech II
Fort Drum, NY
Salary: $40K
Supervisor: Jeff McDaniel (315) 772-8594
Email: jeffrey.m.mcdaniel@us.army.mil
 Inspected Comsec Radio’s and NVG’s for faults and completeness.
 Tested equipment to determine operational condition and readiness.
 Troubleshooted and repaired various Comsec Radio’s and NVG’s
 Used Test, Measurement and Diagnostic Equipment (TMDE) and diagnosed the
cause and location of malfunctions and faults.
 Prepared appropriate maintenance forms and records and coordinated next
service’s due.

2.  Performed preventative maintenance checks and services on tools, measurement
and diagnostic equipment.
 Worked with FBCB2 (Force XXI Battle Command Brigade and Below) systems,
by imaging HDD’s and troubleshooting systems.
 Performed duties equivalently to a 94E/94F NCO (Supervisor and Tech).
Lear Siegler, Inc. (05/04/2004 - 09/14/2010) - Personal Computer Support Tech. (System
Administrator)
Fort Drum, NY
Salary: $50K
Supervisor: Eric Soper (315)774-4651
 Provided System Administration, Information Assurance, Technical and Network
Support to the 10th SBDE SASMO (Sustainment Automation Support Management
Office) with LIS (Logistics Information Systems).
 Performed IMO/IA functions IAW AR25-2 which involved working with various office
automation equipment planning, developing, implementing and maintaining Information
Assurance (IA) programs, policies, procedures for LIS systems and IT systems to protect
the integrity and confidentiality of the installations systems, networks, and data. SA
(System Administration) duties performed were planning, coordinating and installing,
testing, operation, troubleshooting and maintenance of software and hardware for the
various LIS systems.
 Managed and maintained LIS equipment i.e.: SAMS-E, PBUSE, USE, SARSS-1, ULLS-
G, SAMS1/2, MC4, TCAIMS-II, MTS, SARSS MMW WS, VSAT, CAISI and ILAP.
 Supervised the SASMO office civilian and Rear-D military personnel while main
military personnel were deployed.
 Technical, Hardware and Software Expertise with SAMS-E, PBUSE/USE, SARSS-1,
ULLS-G, SAMS1/2, MC4, TCAIMS-II, MTS, SARSS MMW WS, VSAT, CAISI 1.1/2.0
and ILAP.
 Tested all LIS SCP (Software Change Package’s) and ICP (Interim Change Package’s)
 Tested, analyzed, resolved problems, created and tracked reports of problems found and
encountered during installation or operability for SCP, ICP’s.
 Planned and Coordinated installations for LIS SCP’s and ICP’s.
 Created and tracked reports of problems encountered during installation or operability
with the SCP, ICP changes.
 Provided support for LIS Tier 1 help desk functions and opened trouble tickets with the
SEC-LEE help desk and MAT (McLane Advanced Technologies, developers of SAMS-
E) and also for other LIS program issues.
 Advised the OIC/WO on various issues with LIS software, data and hardware issues.
 Created training materials for both SASMO Personnel and LIS users.
 Assisted and supported in setting up VSAT/CAISI Tactical LAN in a Garrison
Environment.

3.  Tracked VLAN IP’s given out from the NEC (Network Enterprise Center) VLAN listing
and also addressed any security IAVA (Information Assurance Vulnerability Alert)
violations IAW AR25-2.
 Assisted the COMET team with issues they have with SAMS-E for their classroom
issues.
 Tracked and coordinated new LIS fielding’s of LIS equipment.
 Managed LIS systems on our VSAT, CAISI 2.0 network and addressed
any security IAVA (Information Assurance Vulnerability Alert) violations IAW AR25-2.
 Communicated and assisted other SASMO’s at various CONUS and OCONUS
installations.
 Conducted system troubleshooting, provided and assisted LIS customer's with technical
and software support from a SASMO help desk environment either on site or over the
phone to users.
 Planed Tested, installed, configured, implemented and managed OS's (Operating
Systems), hardware, COTS (current off the shelf) equipment, software, peripheral
devices, local printers and network printers. Troubleshoot hardware, software, peripheral
devices and network issues.
 Tested, installed and monitored various software programs and responded to problems by
diagnosing and correcting errors in coding or logical algorithm code.
 Documented any issues found with LIS hardware and software and interoperability
problems between interactive LIS programs, and send reports to the higher PMLIS of
each LIS system for a program fix.
 Set up of tactical LAN, routers, hubs, switches and assist with planning, analysis,
design, development testing, quality assurance, configuration, installation,
implementation, integration, maintenance, management and maintaining for data
transmission for LIS systems on the VSAT, CAISI tactical network. Manages LIS
systems that are on the NEC LAN and ensures connectivity.
 I provided network security services for LIS while on the tactical network 8 hours,
5 days a week in support of Cyber-Security awareness for the Unclassified and Classified
Land War Net. Performs functions such as ensuring information Assurance applications
and software changes are downloaded and posted. Assist the SASMO IASO on
Information Assurance threat and vulnerability assessment on LIS COTS (current off the
shelf software) and assess any risk to the systems.
Additional Information
Pays close attention to details when working with the various systems due to multiple
configurations and creates write-ups when needed to track any issues. Worked with various
customers such as Military, Civilian Contractor and Federal Workers and assessed their needs on
a one on one basis. I give them as much assistance as I possibly can and if I do not have an
answer, I will get them one. Express's myself well with individuals, groups of people and speaks
accordingly to whether information is FOUO unclassified or Secret Classified. I will look into
both sides of a story before making a decision and am not afraid to listen to others or ask for
help.

4. Very analytical with a sharp mind, able to determine problems quickly, and
will delve into the issue looking for a strong solution to the problem. I will try to give some
alternatives to problems I find and make recommendations. Familiar with various related system
software, computer equipment and solves conventional programming problems. Modifies and
maintains assigned programs and implemented modifications to the interrelation of files and
records within programs in consultations with higher-level staff. Worked on Data Management
for various LIS systems and performed the following development of better flow for data,
implementation of data management and administration of storage and collecting, retrieving data
on those systems. Perform LIS gunnery's for Units prior to deployment. I supported
ARFORGEN and Life Cycle Management of all LIS computer systems.
In addition I assisted in identifying measures and control to minimize threats to these systems
and maintained data confidentiality, integrity and availability of those LIS systems.
Disseminated NEC/IA management information, which assessed security events to determine
impact and implements corrective actions, required to ensure rigorous application of information
security/IA tactics, policies, principles, and precedents in the delivery of all IT Security Services.
Evaluated, acquired, configured, and used software intended to ensure that automated systems
are secure from unauthorized use, viral infection, and other problems that would compromise
sensitive information in terms of confidentiality, and availability.
I have knowledge and skill in applying IT security principles the various methods,
tools and commercial systems security products and will seek assistance if needed
with various programs. I document various technical documentation methods due to
the multiple LIS systems. I have the ability to modify the standard practices,
adapt precedents, and adapt various computer systems.
Experience and knowledge at a GS-9 level or higher
SKILLS:
Business management, personnel management, computer system management, administrative,
clerical, organizational, inventory, accounts receivable, mechanical, adaptability, troubleshooter,
team player, customer service, carpentry, electrical, quick learner
Computer skills:
A+ certified PC technician, networking, typing (40 wpm), Microsoft Office 2010, WordPerfect,
Utility, Antivirus and Firewall programs, Operating systems Win9x/ME/XP Pro/Vista/Win7,
Unix, Solaris 10 and hardware diagnostics and repair
US Army/Army Reserve
Years of service: (July, 1983-Feb., 1990(Active) March, 1990- April, 2004(Reserve))
75H20: Administrative Management Specialist
75F20: Personnel Information System Management Specialist

5. 91B20: Heavy Wheel Vehicle Mechanic
25U20: Signal Support Specialist
Additional Duties: Military Mail Clerk and TAMMS/PLL Clerk, Army Pubs NCO and Acting
1SG.
EDUCATION:
Computer Science Years Attended (1994-95)
Jefferson Community College Watertown, NY
Deans list, National Deans list and Phi Theta Kappa
HS Diploma Years Attended (1979-83)
Waite High School Toledo, OH
PLDC (Primary Leadership Development Course, AKA Warrior Leaders Course) 1992
Certificates and Awards
Army Achievement Award 1990,
Comptia A+ certification: COMP10427462
Certificate of Achievement (Civilian): For support of the 514th SSA (30 July 2004
to 30 August 2004)
Certificate of Achievement (Civilian): For support of the 514th SSA (2 August 2004
to 18 August 2004)
Certificate of Training (Fort Drum): Level 1 Systems Administrator Training(1 September
2004)
Safety Award (CFT: Contract Field Team, LSI): 1 Year Accident Free (31 May 2005)
Certificate of Training: PBUSE System Support Training (17-20 October 2005)
Certificate of Training: SAMS-E CSSAMO (SASMO) Course (7-9 November 2005)
Performance Award (LSI/Fort Drum): Performance Award for 4th QTR 2006
Certificate of Training: Combat Service Support Automated Information Systems Interface
(CAISI) Version 2 User Assessment Course (23-28 July 2008)
Information Assurance Security Officer Course 2011

6. ACCOMPLISHMENTS
I ran the 10th Sustainment BDE CSSAMO (SASMO) as a Civilian Contractor for two different
deployments while Unit was deployed without any problems or issues. On the 2nd deployment
before their return I managed to get the DoD for the Army to pay for new SAMS-E laptops for
the entire 10th MTN DIV and including the 548th CORP and other functional units. This was due
to the MPC laptops being out of warranty and cost of repair and time updating and reloading was
not cost effective.
I certify that, to the best of my knowledge and belief, all of the information on
and attached to this Resume is true, correct, complete and made in good faith. I understand that
false or fraudulent information on or attached to this Resume may
be grounds for not hiring me or for firing me after I begin work, and may be punishable
by fine or imprisonment. I understand that any information I give may be investigated.
Date: Dec 19, 2014