1. Thomerson Abad Suarez
University avenue
Bronx, NY 10463
(602) 473-2273
xtom01x@outlook.com
Professional Summary:
Highly motivated Technical Support professional. With (3) three years of strong: verbal, listening
and written skills. Comfortable in interacting with all levels of the organization and public. Able to
negotiate and problem solve quickly, accurately, and efficiently. Adept at multitasking to achieve
individual and team goals. Diverse background includes sales, and customer service.
Committed to quality and excellence. Key qualifications include:
• Bilingual fluent in Spanish and English
• Microsoft Office Suite
• 40 WPM
• Detail Oriented
• Multi-Tasking
Experience:
Panda express
Kitchen help
McDonald's New york , Bronx
Chef and a sandwich maker
I've been working on the grill ,dropping food and making sandwiches
,working in the kitchen being clean and working in a fast environment.
Supermarket compare food
I worked in the deli,slicing cheese,making sandwiches
and working in the aisle organizing the products.
Primetel Santo Domingo, DR
Bilingual Customer Service Associate 09/2013 to
04/2015
• Successfully handled incoming calls with Spanish and English
• Resolved technical issues regarding cell phones for H2O Wireless
• Processed porting and software issues
• Demonstrated excellent Customer Service by receiving multiple awards
• Communicated policies and procedures to customers
La Sirena Santo Domingo, DR

2. Grocery Store Clerk 06/2012 to 01/2013
• Assisted customers with shopping needs
• Provide bilingual customer service to English customers
• Received numerous compliments and awards for customer service
• Educated other associates with English speaking skills
Education: El Million High School Santo Domingo, DR
References: Available upon request