1. Exam Summary
ITIL (2011) Foundation
Unit Code Unit Name Total Score No. of Questions
05 Processes 10 17
02 The Service Lifecycle 2 3
07 Roles 2 2
03 Generic Concepts and Definitions 6 6
04 Key Principles and Models 5 5
01 Service Management as a Practice 3 4
06 Functions 2 2
08 Technology and Architecture 1 1
Totals 3 1 4 0
®
Thabo Mafuna Session Candidate Id 2000363135
Booking Training
Organisation
Torque IT
Booking ID 2065836
PO Reference 1145950-19
Trainer Selena Prins
Exam Actual Date 9 Mar 2016
Language English
Result Marks 31 / 40
Result Pass
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