Helpful for change in attitude

1. Attitudinal Change

2. Behavioral Component:-
How the attitude influences your behavior.
Affective Components:-
How the Object, Person, Issue, or Event makes you feel.
Cognitive Component:-
Your thoughts and beliefs about the subject.

3. Types Of Attitude
1
•Positive Attitude
2
•Negative Attitude
3
•Neutral Attitude

4. Positive attitude
• Confidence
• Optimism
• Happiness
• Sincerity
• Sense of
Responsibility
• Flexibility
• Determination
• Reliability
• Tolerance
• Humanity
• Willingness
Negative Attitude
• Anger
• Hatred
• Pessimism
• Frustration
• Jealousy
• Resentment
• Doubt
Neutral Attitude
• Complacence
• Indifference
• Filling of being
Disconnected
• Unemotional

5. Attitude-Component Consistency

6. WOOP Technique
• W - Wish
• O - Outcome
• O - Obstacle
• P - Plan
• IF____ Then I Will____.

7. Consequences
• Erosion of team spirit.
• Morale suffers, feelings get hurt
• Poor quality service, reputation suffers
• Frustration on the part of others because they
have to pick up the slack
• The virus spreads
• Communication suffers

8. VAKOG
Visual
Auditory
KinestheticOlfactory
Gustatory

9. Functions of VAKOG
• Visual
– Including the sights we see or the way someone looks at us
• Auditory
– Including sounds, the words we hear and the way that
people say those words to us
• Kinesthetic
– External fillings which includes the touch of someone or
something , the pressure and the Texture
• Olfactory
– Which is Smell
• Gustatory
– Which is taste.

10. Sender Encoder Cannel
ChannelDecoderReceiver
Massage
Process Of VAKOG

11. Difference Between Brain & Mind
• Thought
– What is Thought?
– From where it’s Comes?
– And Where it goes?

12. Sensory Memory
(1 Second)
Short Term Memory
(1Minute)
Long Term Memory
(Life Time)
Explicit Memory
(Conscious)
Implicit Memory
(Unconscious)
Procedural Memory
(Skills, Tasks)
Episodic Memory
(Event, Experiment)
Semantic Memory
(Facts, Concept)
Declarative Memory
(Facts, Events)
Human Memory

13. Minds

14. Conscious And Subconscious Mind

16. • Don’t associate with people who have hostile
attitudes, you might get infected (water and
vinegar analogy).
• Remember other patients (coworkers).
• Practice optimism and positive self-talk (inner
voice).
• Dwell on positives.
• Maintain perspectives/choose battles
carefully.
Tips For Improving Your Own Attitude

17. Tips For Improving Your Own
Attitude(Cont..)
• Give others the benefit of the doubt.
• Become a problem-solver.
• Be alert.
• Utilize self-control.
• Mange stress.
• Stay physically healthy
• Empathize