1. Tayne Sheppard
2202 WynnumRd, Wynnum
3396 1701
0477999322
Thisbetayne@gmail.com
Australian
Summary
Havingdone extensive traveloverthe lastfew years,which have included,the US, Caribbean,
Europe and the Middle East,I have foundmy true passion.Itherefore lookedathow I can getinto
the industry,andrecentlycompletedaDiplomaof Travel andTourismand am now lookingformy
start. I have workedinretail formostof my workinglife,whichincludedmanydepartmentsatColes,
and alsoworkingasa Card dealeratthe treasuryCasino.
Willingtorelocate to Melbourne.
Education and Qualifications
 Ecole hoteliere de Lausanne (EHL) InductionProgramme forTAFEBrisbane,completedin
Lausanne Switzerland, October2015
 Certificate 3inTravel and Tourism(2014)(51418769Q3)
 DiplomainTravel andTourism(2015) (AwaitingLicence number)
 GalileoLive Professional Assessment(2014)
 Certificate 2inBusiness(2007)
 WynnumState High School,YR12 completed(2007)
 Marketing Stage 1 - Coordinate implementation of customer service strategies,
promote products and service (2011)
 OHS Stage 1 - Monitor a safe work place (2011)
 Constructing Airfares (2014)
Employment History
Coles (Delicatessen, Dairy, Storeman, Grocery, FreshProduce)
Start Date: July2005
End Date: March 2008
Start Date: May 2009 – Current
Responsibilities: Cleaning,customerservice,basictelephonemanner,food
preparation,workplace healthandsafety,markdowns,delegation
of tasks,active selling,supervisoryrole attimes.

2. Treasury Casino(Card Dealer)
Start Date: October2008
End Date: February2009
Responsibilities: Communicationwithpatrons,progressive game learning¸dealing
cards, chipcounting/handling,dealingwithaggressivepeople,
moneyhandling.
AGM Foods
Start Date: 2009 – Current.On/Off employment
Responsibilities: Packaging,sendingoutorders,crossreferencingstock.
Skills
Computer skills
Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Internet Proficient , Galileo
Non-Technical Skills
Quick learner, Follows instructions, Responsible, Willing to learn, Follows instructions,
Courteous, Communication, Constructing Airfares
International Travel History
 USA 2012 – Miami,LA,NewYork, SantaBarbara, Lake Tahoe,SanFrancisco,Vegas.
 Caribbean2012 – Jamaica,CaymanIslands
 Europe/UK2015 – Amsterdam,London, Edinburgh,Isleof Skye,Portree,Munich, Rhine
Valley,Lucerne,Austria,Rome,Venice,Florence,Paris.
 Middle East2015 – Qatar
 Switzerland2015 - Lausanne andBern,TAFE studytour.
References
BrentCoyne – 2nd
incharge inDeli at Coles0448162567