Reduce, Reuse, Recycle - Increase revenues/profits by applying the same principles to your service/knowledge based business
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Slides used in the webinar presented on May 2, 2013
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Reduce, Reuse, Recycle - Increase revenues/profits by applying the same principles to your service/knowledge based business
- 1. Welcome…
- 2. Reduce, Reuse, Recycle… Increase revenues/profits by applying the same principles to your service/knowledge based business • A service/knowledge based business • Reduce • Reuse • Recycle • Q&A / Next Steps
- 3. A Service/Knowledge based business…. People, Processes, Tools…and Information Know What & Know How Time = Money
- 5. Focus….
- 6. Reduce…. • Pareto Principle – 80/20 Rule • Rule of thumb in business – 80% of Sales come from 20% of Clients • Invest the time to identify and truly understand the 20% clients • How did they find you? Why do they keep coming back? • Use as the profile for an ideal client moving forward - Target • Do important activities for important (20%) clients first • Stop dealing with problem or high maintenance clients • Most of the time they are the least profitable! • Even if profitable, is your time worth it? • Focus on the core areas of you business. • Fair exchange of Value for Money…Are you leaving money on the table?
- 7. Reuse…
- 8. Reuse…. • Analyze your business… • What is your unique value proposition? • What activities/offerings provide the greatest revenues/profits? • Analyze your information assets… • What do you produce? • What do you produce that is complimentary/not core to your value proposition? • Packaged Services Offering • If you can’t beat them…join them…. • Package it up and sell it as a standalone solution or online! • Additional revenue stream • Lead Generation – First Touch & Need More…..
- 9. Recycle…. • What is your client lifecycle? • Additional services • Packages Services • Referral Program • Structured Program for your 20% clients • Do not give FREE services • Complimentary Partnerships • Referral Fees • Packaged Services
- 10. Bringing it all together…. • Increasing revenues/profits/opportunities is not just about having to find new clients. Leverage what you already have…. • Focus on your current clients (ideal) to give you the answers…. • Use your information and information assets to allow you to uncover new opportunities and revenue streams
- 11. About Syntapa • Originally founded in 1984 • Best of breed systems provider focused on integrated solutions to meet real business requirements • Our solutions unify your people, processes, tools, and information to allow you to increase revenues, strengthen client relationships, and maximize profits through increased project and operational efficiencies • Based upon client projects we have built repeatable solutions that reduce development costs and satisfy real business requirements
- 12. Demo
- 13. You can watch our online demonstrations anytime…. Overview of the Syntapa Unified Office including a demonstration: http://vimeo.com/38507235 Recording of this webinar: https://vimeo.com/66237724
- 14. Questions? • On the web: www.syntapa.com • By Phone: 613-591-7644 X222 • By email: rwhitcroft@syntapa.com • Resources available from our website…
- 15. Thank You