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2018 Cloud Survey Results by Syncsort

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View for the full results of the survey exploring current and future use of cloud computing.

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2018 Cloud Survey Results by Syncsort

  1. 1. 2018 Cloud Survey Results 1
  2. 2. Respondent Profile 917 professionals who do not work in computer services or computer software completed the survey.* 22% of them have primary responsibility for Cloud management or planning Cloud initiatives within their company. Another 52% of them share that responsibility. 73% of respondents have more than 100 employees at their organization. 58% had more than 500. The most often cited industries were Health Care, Education, Finance, and Banking each with 8% of response. 2
  3. 3. Principal Findings Cloud adoption is widespread and has evolved far beyond early stage technology. The majority of respondents (70%) report using Cloud services. 31% are not using Cloud now; Of those, 29% are planning to use Cloud in the future. (Approximately 78% use or will be using Cloud.) Cloud types used: The most commonly chosen were Public Clouds or Hosted Private Clouds, each at 49%.* Hybrid and On-premise followed, at 37% and 36% respectively. • Analysis revealed that use of On-Premise Private, Hybrid, and Multi-Cloud types increased substantially with the number of employees. (From those with less than 100 employees, to those with more than 1,000.) ** • Regarding plans for Cloud types, Hybrid Clouds were the most common choice (25%).*** Most popular cloud services: Software as a Service (61%) was used by the majority of respondents, followed by Infrastructure as a Service (47%).**** Leading cloud benefits: Respondents selected business continuity, IT efficiency, and operational cost savings (On a 1 – 5 scale, rated an average of 3.68, 3.51, and 3.44, respectively.) 3
  4. 4. Principal Findings Top three challenges Security/Privacy in the cloud is the chief concern of professionals (On a 1 – 4 scale, rated an average of 2.84.) System and application integration (2.75), and increased cost followed (2.71).* Management responsibility The majority of respondents indicate that internal IT staff has responsibility for cloud security, disaster recovery, and performance and capability management (over 70%)—as compared to Cloud service providers (between 29% and 34%).** Cloud strategy Many organizations selectively migrate applications to the Cloud on an ad hoc basis (42%); fewer (29%) have a centralized strategy/center of excellence to proactively plan and manage applications that are migrated and deployed to the Cloud. Cost Just over half the respondents noted that Cloud has cost their organizations more than anticipated (53% Yes, 47% No). Of those that spent more than anticipated, migration and management were the primary drivers of increased cost.***4
  5. 5. Conclusions Cloud use is pervasive, and IT leaders view it as offering great business benefits for organizations, particularly in IT management: business continuity (preventing business interruptions), IT efficiency, and operational cost savings. Even though Cloud market appears well established, certain aspects are still evolving and will challenge companies in years to come:* • Strategic thinking about Cloud is needed. IT organizations most common practice is the selective and ad hoc migration of data/ applications to the Cloud. Fewer have a centralized strategy to plan and manage migration of applications to the Cloud. • Unsurprisingly, data and application security/privacy in the cloud are the chief concerns of respondents.** More data and applications are moving outside the corporate firewall, indicated by the majority’s use of SaaS, and their fairly common use of IaaS and PaaS. • Professionals also perceived system/application integration and increased cost of the Cloud as challenges.*** Though Cloud is a game- changing tool, professionals still have work to do—adopting technologies, practices, and methods to make their Cloud initiatives more strategic and secure. 5
  6. 6. • 49% of respondents use a Public Cloud or Hosted Private (each). 37% use a Hybrid and 36% an On-Premise Private. • Only 14% use Multi-Cloud 6 Cloud Types Using Note that this was a select all that apply question so responses will not total to 100%. Public Hosted Private Hybrid On-Premise Private Multi-cloud Don’t know Other (please specify) 0% 10% 20% 30% 40% 50% 60% Does your company currently use any of the following Cloud types? Select all that apply.
  7. 7. Regarding their Cloud strategy, 42% indicated that We selectively migrate/deploy applications to the cloud on an ad-hoc basis. 39% indicated We expect to always have a data center, with a hybrid model. Only 14% reported that We prefer Cloud-native solutions. 7 Cloud Strategy Note that this was a select all that apply question so responses will not total to 100%. We selectively migrate/deploy applications to the cloud on an ad-hoc basis. We expect to always have a data center, with a hybrid model. We have a centralized strategy/center of excellence to proactively plan and manage what applications we migrate and deploy to the cloud. Our goal is standardization. Our goal is to eventually adopt an all- cloud strategy. We have a Cloud-first strategy. We prefer Cloud-native solutions. Other (please specify) 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Which of the following describes your organization’s Cloud strategy? Select all that apply.
  8. 8. • 61% of respondents use SaaS and 47% use Iaas (Infrastructure as a Service). • Only 8% use Capacity Management as a Service. 8 Cloud Services Note that this was a select all that apply question so responses will not total to 100%. 0% 10% 20% 30% 40% 50% 60% 70% Does your company use any of the following Cloud services? Select all that apply.
  9. 9. • 22% of respondents reported that they have no plans to use DRaaS. • 14% are currently using it. Another 10% indicated that they will adopt it in less than a year and 17% will adopt in the next 1 to 2 years. 9 DRaaS Use We are currently using DRaaS We plan to adopt DRaaS in less than a year We plan to adopt DRaaS in 1-2 years We plan to adopt DRaaS in 3-5 years We plan to adopt DRaaS in 5 years or more We have no plans to adopt DRaaS I don’t know 0% 5% 10% 15% 20% 25% 30% What are your organization’s plans regarding implementing Disaster Recovery as a Service (DRaaS) in a ground to cloud, cloud to cloud, or cloud to ground configuration?
  10. 10. The top organizational concern regarding DRaas was Privacy concerns (49%). This was followed by Regulatory compliance issues at 37%. Only 9% of respondents reported Lack of IT knowledge as a concern. 10 DRaaS Challenges Note that this was a select all that apply question so responses will not total to 100%. 0% 10% 20% 30% 40% 50% 60% What challenges does your organization face in using or considering cloud solutions for DRaaS? Select all that apply.
  11. 11. Regarding Cloud responsibilities, over 70% of respondents indicated that the Internal IT organization was responsible for Security, Disaster Recovery and Managing Capacity & Performance. The figures for Cloud Service Providers in these areas were around 30%. So the figures for Internal IT were roughly more than double those of Cloud providers. 11 Cloud Responsibilities Note that this was a select all that apply question so responses will not total to 100%. Security Disaster Recovery Managing Capacity and Performance 0% 10% 20% 30% 40% 50% 60% 70% 80% Who is responsible for each of the following areas of cloud? Select all that apply. Cloud service provider Internal IT organization Don't know Other
  12. 12. • The most often used Big Data tool for the Cloud was Azure SQL (25%). • 15% reported using Spark and 14% selected Azure Event Hub. • Only 4% use Impala. 12 Big Data Tools for Cloud Note that this was a select all that apply question so responses will not total to 100%. 0% 5% 10% 15% 20% 25% 30% Which of the following “Big Data” tools and frameworks does your company use in the Cloud? Select all that apply.
  13. 13. • 40% of respondents indicated that they connect On-premise Data Warehouse(s) to the cloud. This was closely followed by On-premise RDBMS with 34%. • The remaining options received 16% response or less. 13 Data Sources for Cloud Note that this was a select all that apply question so responses will not total to 100%. On-premise Data Warehouse On-premise RDBMS On-premise Hadoop Cluster On-premise NoSQL Database Mainframe IBM i server Other Cloud sources Other (please specify) 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% What data source(s) do you connect to the Cloud? Select all that apply.
  14. 14. Respondents were asked to rate a set of areas of Cloud computing as representing No Challenge, Minimal, Moderate or Major Challenge. Responses were tallied on a 4-point scale (1=No Challenge...4=Major Challenge). The area with the greatest average challenge was Data and application security/privacy at 2.84. Integrating with existing systems and/or applications followed at 2.75 and Increased cost at 2.71. Vendor lock-in with one Cloud service provider had the lowest average at 2.47. 14 Cloud Challenges Ratings 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 Data and application security/privacy Integrating with existing systems and/or applications Increased cost Government/Industry regulatory compliance Increased complexity Internal skills/resources Data governance and lineage Performance/latency Capacity and application performance planning/management Data availability/disaster recovery Keeping data in sync with on-premise systems Ensuring SLAs and incident response time requirements are met Vendor lock-in with one Cloud service provider Please rate the amount of challenge to your organization for the following areas of Cloud computing.
  15. 15. Respondents were also asked to rate benefits of Cloud computing and their responses were tallied on a 5-point scale (1=Not Important...5=Highly Important). The benefit with the highest average was Business continuity (3.68) followed by IT efficiency at 3.51 and Operational cost savings at 3.44. Convenience for the development teams had the lowest average benefit at 3.00 15 Cloud Benefits Ratings 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 Business continuity IT efficiency Operational cost savings Elastic capacity – scale up, scale down as needed IT capacity on demand Capital expense cost savings Ability to rapidly launch new products and services Controlled, auditable document and data sharing Ability to supplement in-house skills and resources Improved collaboration Convenience for the development teams What does your organization view as the most important benefits of the cloud?
  16. 16. Just over half of respondents indicated that the cloud cost their company more than anticipated (53%). 16 Cloud Cost More Than Anticipated? Yes No 40% 45% 50% 55% Has the cloud cost your company more than anticipated?
  17. 17. Of those who reported that costs were more than anticipated, the two leading drivers were Migration costs (62%) and Management costs (57%). The lowest sources of cost were Purchasing too much capacity (19%) and Availability/Recovery issues that impacted the business (17%). 17 What Driving Up (Cloud) Costs? Note that this was a select all that apply question so responses will not total to 100%. 0% 10% 20% 30% 40% 50% 60% 70% In the previous question, you noted that the Cloud cost your company more than anticipated. What is driving up the costs? Select all that apply.
  18. 18. • One-quarter of respondents reported that they will begin using a Hybrid cloud.* • 20% (each) will begin using a Public or Hosted Private cloud. • Only 12% will use a Multi-cloud. 18 Cloud Type Plans Note that this was a select all that apply question so responses will not total to 100%. Hybrid Public Hosted Private On-Premise Private Multi-cloud We have no plans to begin using these Cloud types. Don’t know Other (please specify) 0% 5% 10% 15% 20% 25% 30% 35% Does your company plan to BEGIN using any of the following Cloud types? Select all that apply.
  19. 19. Regarding plans for Cloud services, 24% of respondents indicated that they will begin using Software as a Service and 21% will use Infrastructure as a Service. Only 8% reported that they will begin using Capacity Management as a Service. 19 Cloud Service Plans Note that this was a select all that apply question so responses will not total to 100%. 0% 5% 10% 15% 20% 25% 30% 35% 40% Does your company plan to BEGIN using any of the following Cloud services? Select all that apply.

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