This document provides guidance on appraisal processes and key rating areas (KRAs) for employees. It outlines that there are two appraisal forms based on designation - one for AGMs and above, and one for below AGMs. Both forms have two compulsory KRAs - internal targets and either cost reduction/knowledge of work. Managers select four additional KRAs. KRAs must be set for 2017-18 and 2018-19. The rating scale is 0-10. Employees, managers, and directors provide ratings. Scores are out of 200 total points split between KRAs and attributes. Scores determine an employee's increment slab. Upon final approvals, arrears are calculated and paid with