Awareness About Benefits of ESI Act - A Study of Rakon India Pvt Ltd

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DECLARATION BY THE STUDENT
I hereby declare that the project report titled, “A study on Awareness About Benefit of ESI Act
with the special reference Rakon India Pvt Ltd. –Bangalore”, submitted by me to Adarsh
Institute of Management and Information Technology, Bangalore university in partial fulfilment
of the requirement for the award of the degree of MBA is a recorded of project work carried out
by me under the guidance of Assistant Professor, Pratibha P.
Bangalore Rahul Kumar Pashi
Date: 1781CMD104

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PREFACE
As a part of the MBA Circular and in order to gain practical Knowledge in the field of
management, we are required to make a report on “A study on awareness about benefits of ESI
act with the special reference Rakon India Pvt ltd. Bengaluru.”
The Basic Objective behind doing this project report is to get knowledge tools of different tools of
Human Resource.
In this project report we have included various concepts, effects and implications regarding ESI
Act benefit for employees in Rakon India Pvt Ltd.
Doing this Project report helped us to enhance our knowledge regarding the ESI Act and the
various benefit of this Act.

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ACKNOWLEDGMENT
I am using this opportunity to express my gratitude to everyone who supported me throughout the
course of this MBA project. I am thankful for their aspiring guidance, invaluably constructive
criticism and friendly advice during the project work. I am sincerely grateful to them for sharing
their truthful and illuminating views on a number of issues related to the project.
I express my warm thanks to my Project guide Assistant Professor Prathibha P for their support
and guidance for the project.
I would also like to thank my project external guide Mrs. Asha Nayak H Senior HR Officer and
all the people who provided me with the facilities being required and conductive conditions for
my MBA project.
Thank you
RAHUL KUMAR PASHI
1781CMD104

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INDEX
CHAPTER NO TOPICS PAGE NO
1.1 Introduction 11-13
1.2 Applicability 14
1.3 ESI Applicable Area 15
1.4 ESIC Act Administration 15
1.5 Registration 15
1.6 Benefits of ESI Registration 16
1.7 Entities covered under ESI Act 16
1.8 Documents required for registration 16-17
1.9 Process after the verification of the form 17
1.10 Contribution 17-18
1.11 Benefits under the schemes 18
1.12 ESI Medical Benefits 19
1.13 ESI Maternity Benefits 19
1.14 ESI Sickness Benefits 20
1.15 ESI Disablement Benefits 21
1.16 ESI Dependents Benefits 21
1.17 ESI Scheme – A total social security for
workmen
22
2 Company Profile 23-33
2.1 Introduction 22-23
2.2 Rakon Products 24

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2.2.1 Crystal Resonator 24
2.2.2 XO 24
2.2.3 VCXO and VCSO 25
2.2.4 TCXO 26
2.2.5 OCXO and OCSO 26
2.2.6 Crystal filter 27
2.2.7 System Solution 27
2.3 Corporate Environmental Policy 28-29
2.4 Rakon Environmental Statement 29
2.5 Advanced timing for our connected world 30
2.6 Mission 30
2.7 Mission 30
2.8 Vision 30-31
Literature Review 32-37
3 Research Methodology 38-42
3.1 Title of the study 39
3.2 Need of the study 39
3.3 Statement of the problem 39
3.4 Objectives of the study 40
3.5 Research Design 40
3.6 Sampling 40
3.7 Convenience Sampling 40

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3.8 Simple percentage analysis 41
3.9 Likert Scale analysis 41-42
3.10 Questionnaire 42
4 Data analysis and interpretation 43-71
5 Findings, Suggestion and Conclusion 72-76
5.1 Findings 73-74
5.2 Suggestion 75
5.3 Conclusion 76
Annexure 77-88
Bibliography 78
Questionnaire 79-83
Progress Report -1 84
Progress Report - 2 85
Plagiarism Report 86-88

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LIST OF TABLE
Table No Topics Page No
4.1 Age of the respondents 44
4.2 Designation of the respondents 45
4.3 Service period of respondents 46
4.4 Awareness of all benefit 47
4.4.1 Awareness about medical benefits 48
4.4.2 Awareness about Sickness benefits 49
4.4.3 Awareness about Maternity benefits 50
4.4.4 Awareness about Disablement benefits 51
4.4.5 Awareness about Funeral benefits 52
4.4.6 Awareness about Dependents benefits 53
4.5 Awareness of ESI benefit Provided by ESI 54
4.6 Sources of Awareness 55
4.7 Respondents get such benefits 56
4.7.1 Respondents get medical benefits 57

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4.7.2 Respondents get Sickness benefits 58
4.7.3 Respondents get Maternity benefits 59
4.7.4 Respondents get Disablement benefits 60
4.7.5 Respondents get Funeral benefits 61
4.7.6 Respondents get Dependents benefits 62
4.8 Satisfaction by corporation by providing the
Information about ESI Scheme
63
4.9 Formalities for claiming the benefits 64
4.10 Top three benefit provided by the ESI 65
4.11 Satisfaction with the services of the
administrative staff for claiming the benefit
66
4.12 Satisfaction with the procedure for claiming
the benefits
67
4.13 Opinion about the procedure for claiming the
benefit
68
4.14 Continue availing the benefit after retirement 69
4.15 Delay in getting benefit 70
4.16 Grade the facilities & amenities the ESI Act in
your organization.
71

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FIGURE OF GRAPHS
Graph No Topics Page No
4.1 Age of the respondents 44
4.2 Designation of the respondents 45
4.3 Service period of respondents 46
4.4 Awareness of all benefit 47
4.4.1 Awareness about medical benefits 48
4.4.2 Awareness about Sickness benefits 49
4.4.3 Awareness about Maternity benefits 50
4.4.4 Awareness about Disablement benefits 51
4.4.5 Awareness about Funeral benefits 52
4.4.6 Awareness about Dependents benefits 53
4.5 Awareness of ESI benefit Provided by ESI 54
4.6 Sources of Awareness 55
4.7 Respondents get such benefits 56

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4.7.1 Respondents get medical benefits 57
4.7.2 Respondents get Sickness benefits 58
4.7.3 Respondents get Maternity benefits 59
4.7.4 Respondents get Disablement benefits 60
4.7.5 Respondents get Funeral benefits 61
4.7.6 Respondents get Dependents benefits 62
4.8 Satisfaction by corporation by providing the
Information about ESI Scheme
63
4.9 Formalities for claiming the benefits 64
4.10 Top three benefit provided by the ESI 65
4.11 Satisfaction with the services of the
administrative staff for claiming the benefit
66
4.12 Satisfaction with the procedure for claiming
the benefits
67
4.13 Opinion about the procedure for claiming the
benefit
68
4.14 Continue availing the benefit after retirement 69
4.15 Delay in getting benefit 70
4.16 Grade the facilities & amenities the ESI Act in
your organization.
71

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CHAPTER – I
INTRODUCTION

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1.1. INTRODUCTION
The Employee State Insurance act was proclaimed by the Parliament of India in the year 1948. In
the first place the ESIC plan was at first propelled on second February 1952 at only two modern
focuses on the nation in particular Kanpur and Delhi with an all-out inclusion of about 1.20 lakh
laborers. Thereafter the plan was executed in a staged way the nation over with the dynamic
inclusion of the state governments.
The announcement of the ESI Act by the Parliament in 1948 was the essential critical authorization
on institutionalized reserve funds for pros in India. The Act envisions protection to workers in the
made zone on record out of confusion, maternity and end or powerlessness as a result of harm at
work. In perspective on the standard of pooling of risks and resources, this restorative inclusion
plot gives remedial workplaces to beneficiaries and cash compensation for loss of wages or picking
up cutoff while in organization. The ESI Act applies to non-intermittent generation lines or
gathering units using at any rate ten people in a power using plant and in any event twenty people
in a non-control using assembling plant. Delegates pulling in wages of up to Rs.10, 000
consistently (as on Jan 2009) are at present equipped for a therapeutic inclusion plot. In any case
the compensation rooftop with the true objective of consideration is changed occasionally. To
extend the consideration the ESI Act has furthermore been extended a little bit at a time to various
establishments, for instance, shops, lodgings and restaurants, road and motor transport attempts,
paper establishments and film halls. The ESI Act in any case, isn't relevant to generation lines or
establishments continued running by the State Governments/Central Government whose
specialists get other institutionalized investment funds benefits. Under the ESI contrive, agents
contribute 1.75% of their wages and the organizations contribute 4.75% of the wages of qualified
beneficiaries/laborers towards premium portions. Agents winning not as much as Rs. 50
consistently are exempted from duty towards premium portions. The duties made by the delegates
and the organizations are spared in an average pool known as the ESI Fund, which is used for
social occasion administrative costs similarly as cash and wellbeing points of interest to protected
individuals (IP) and their wards. The state governments, as indicated by the ESI Act, contribute
12.5% of the all utilization (inside the per capita top of Rs.1000 per annum) obtained by the ESIC
on therapeutic thought specifically states.

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The Employee State Insurance Act is a touch of social welfare authorization approved essentially
with the object of giving certain favorable circumstances to laborers in case of contamination,
maternity and business harm and besides to make game plan for certain others matters coincidental
thereto. The Act in conviction endeavors to achieve the goal of budgetary value esteemed in the
Directive models of state approach under area 4 of our constitution, explicitly, articles 41, 42 and
43 which inclination the state to make fruitful game plan for checking, the benefit to work, to
guidance and open assistance with examples of joblessness, status, contamination and disablement.
The show attempts to show up these recognized articles through just to a limited degree. This
exhibition transforms into a more broad range than generation line act, as in the mechanical office
act is stressed over the prosperity, security, welfare, leave, etc. of the workers used in the
assembling plant premises figuratively speaking.
Regardless, the upsides of this showing stretch out to delegates on account of working inside the
plant or establishment or elsewhere or they are direct used by the focal specialist or through a
widely appealing association, if the business is unplanned or with respect to the plant or
establishment.

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1.2. APPLICABILITY
The ESI Act connects with the whole of India.
It applies to all of the creation lines including Government plants (notwithstanding customary
mechanical offices), which use in any event 10 agents and carry on an amassing method with the
guide of force and 20 laborers where manufacturing procedure is finished without the guide of
intensity .The demonstration moreover applies to shops and establishments. All things considered,
shops and establishments using more than 20 specialists are verified by the Act. Shop as
established by the Delhi Shops and Establishment Act, 1954 strategies any premises where items
are sold either by retail or markdown or on the other hand where organizations are rendered to
customers, and fuses an office, a store-room, go down, dispersion focus or workhouse or work
place, paying little mind to whether in comparative premises or something different, used in or
with respect to such trade or business anyway excludes a mechanical office or a business
establishment.
A generation line or establishment, to which this Act applies, will continue being directed by its
plans paying little mind to whether the amount of masters used falls underneath beyond what many
would consider possible or the collecting methodology in that stops to be proceeded with the guide
of force as needs be.
Compensation under the Workmen's Compensation Act can't be ensured in respect of business
harm.

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1.3. ESI APPLICABLE AREA
ESIC Act is covered all region and states except Tripura, Arunachal Pradesh, Sikkim,
Nagaland, Manipur and Mizoram.
1.4. ESIC ACT ADMINISTRATION
The game plans of the Act are coordinated by the Employees State Insurance Corporation. It
includes people addressing laborers, directors, the central and state government, additionally,
specialists of parliament and remedial calling. A standing leading body of trustees set up from
among the people from the organization, goes about as an official body. The wellbeing favorable
position board, the central government setup, is another statutory body that prompts the association
on issues concerning association of wellbeing advantage, the attestation for inspirations driving
the surrender of preferences and other related issues.
1.5. REGISTRATION
The business ought to get his manufacturing plant or foundation enrolled with the ESI
Corporation inside 15 days after the Act winds up material to it and furthermore acquire
the business' code number. Application ought to be made in Form 01 and subsequent
to having being happy with the application structure, the local office will dispense a
code number to the business, which must be cited in all archives and correspondence.

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1.6. BENEFITS OF ESI REGISTRATION
 Affliction benefits at the rate of 70% (within the shape of compensation), in
case of any certified ailment certified and which keeps going for a greatest of
91 days in any year
 Therapeutic Benefits to an worker and his family members
 Maternity Advantage to the ladies who are pregnant (paid leaves)
 In the event that the passing of the representative happens whereas on work –
90% of the compensation is given to his dependents each month after the
passing of the employee
 Same as over in case of inability of the employee
 Memorial service expenses
 Ancient age care restorative costs
1.7. ENTITIES COVERED UNDER ESI ACT
 Shops
 Eateries or Inns as it were locked in in sales.
 Cinemas
 Street Engine Transport Establishments;
 Daily paper foundations (which isn't secured beneath the manufacturing plant
act)
 Private Instructive Educate
1.8. DOCUMENT REQUIRED FOR REGISTRATION
 A enlistment certificate gotten either beneath the:
a. Manufacturing plants Act
b. Shops and Foundation Act
 Certificate of Enrollment in case of Company, and Organization deed in case
of a Partnership
 Notice of Affiliation and Articles of Affiliation of the Company

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 A list of all the workers working within the Establishment
 Dish Card of the Commerce Substance as well as all the Representatives
working beneath the entity
 The emolument subtle elements of all the employees
 A cancelled cheque of the Bank Account of the Company
 List of Executives of the Company
 List of the Shareholders of the Company
 Enroll containing the participation of the workers
1.9. PROCESS AFTER THE VERIFICATION OF THE
FORM
 Step 1: After confirmation of the frame, the government will issue a 17 digit
interesting number
 Step 2: The representative who is enlisted beneath this conspire will give the
manager with the filled shape and photos of his claim family individuals as a
portion of the method of enlistment and will get an ESI card after registration
 Step 3: Any alter within the Company or its workers will be hinted to the ESIC
1.10. CONTRIBUTION
E.S.I. Plan being contributory in nature, all of the agents in the assembling plants or
establishments to which the Act applies will be ensured in a manner given by the Act. The
dedication payable to the Corporation in respect of an agent will include administrator's
responsibility and laborer's dedication at a foreordained rate. The rates are altered from
time to time. Starting at now, the specialist's dedication rate (for example 1.1.97) is 1.75%
of the wages and that of supervisor's is 4.75% of the wages paid/payable in respect of the
specialists in each payroll interval. For as of late executed locales, the dedication rate is
1% of wages of Employee and 3% payable by Employers for starting two years (for
example 06.10.2016) Employees in receipt of an ordinary typical pay up to Rs.137/ - are
exempted from portion of duty. Managers will in any case contribute their own one of a
kind idea in respect of these laborers.

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1.11. Benefits under the Scheme
Representatives secured under the plan are qualified for therapeutic offices for self and
wards. They are additionally qualified for money benefits in case of determined
possibilities bringing about loss of wages or acquiring limit. The guaranteed ladies are
qualified for maternity advantage for containment. Where passing of a protected
worker happens because of business damage or word related sickness, the wards are
qualified for family benefits. Different advantages that the safeguarded workers and
their wards are qualified for, the span of advantages and contributory conditions thereof
are as under:
Different advantages like burial service costs, professional restoration, free supply of physical guides and
machines, preventive medicinal services and therapeutic reward.

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1.12. ESI MEDICAL BENEFIT
Full elevating thought is given to an ensured individual and his relatives from the day he enters
insurable Employment. There is no rooftop on use on the treatment of an ensured individual or his
relative. Elevating thought is in like manner given to surrendered and forever crippled protected
individuals and their life partner on portion and their mate on portion of a taken yearly premium
of Rs. 120/ -
1.13. ESI MATERNITY BENEFIT
It Is Payable For Three Months For Confinement/Pregnancy Which Is Extendable Further For One
Month On Medical Advice At The Rate Of Full Wage Subject To Contribution For 70 Days In
The Preceding Year.

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1.14. ESI SICKNESS BENEFIT
Distress Benefit addresses periodical cash portions made to an IP in the midst of the season of
ensured illness occurring in a bit of leeway period when IP requires restorative treatment and
support with abstention from work on therapeutic grounds. Embraced validations are; Forms 8, 9,
10, 11 and ESIC-Med.13. Infirmity bit of leeway is 70% of the typical step by step pay and is
payable for 91 days in the midst of 2 consecutive bit of leeway periods.
Qualifying Conditions
 To end up able to Sickness Benefit, an IP should have paid duty for in any event 78 days
in the midst of the relating responsibility period.
 A person who has gone into insurable work all of a sudden needs to sit tight for around 9
months before getting the chance to be able to affliction advantage, since his relating
advantage period starts just after that between times.
 Sickness Benefit isn't payable for the underlying two days of a spell of affliction beside if
there ought to emerge an event of a spell starting inside 15 days of finish of earlier spell
for which disease preferred position was last paid. This season of 2 days is arranged
"holding up period".

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1.15. ESI DISABLEMENT BENEFIT
From the day of entering insurable work and autonomous of having paid any responsibility, 90%
of pay is payable to the extent that ephemeral powerlessness continues. Enduring disablement bit
of leeway is payable at the rate of 90% of pay as consistently planned portion, if there ought to
emerge an event of interminable disablement reliant on the level of loss of picking up point of
confinement as affirmed by a Medical Board.
1.16. ESI DEPENDENT BENEFIT
Ward favorable position is paid at the rate of 90% of pay as normally booked portion to the wards
of a terminated ensured individual, in cases downfall happens as a result of work harm or word
related dangers.

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1.17. ESI SCHEME-A TOTAL SOCIAL SECURITY FOR
WORKMEN
1 MEDICAL CARE PRIMARY,SECONDARY AND TERTIARY MEDICAL CARE
WITH NO CAP OF
INDIVIDUAL EXPENDITURE.
2 SICKNESS BENEFIT 91 DAYS
3 EXTENDED
SICKNE
SS BENEFIT
730 DAYS (UPTO 2 YEARS) FOR SPECIFIED 34 DISEASES.
4 MATERNITY BENEFIT 84 DAYS PLUS ONE MONTH (DUE TO COMPLICATIONS
ARISING OUT OF PREGNANCY,CONFINEMENT , CHILD BIRTH
, ETC.)
5 PERMANENT
DISABLEMENT
BENEFIT/TEMPORA
RY
DISABLEMENT BENEFIT
BASED ON LOSS OF EARNING CAPACITY/AS LONG AS
DISABILITY LASTS.
6 DEPENDANTS‟ BENEFIT ON THE DEATH OF IP TO WIFE TILL SHE IS ALIVE OR
REMARRIED AND TO FAMILY MEMBERS AS PER
CONDITIONS
7 RAJIV GANDHI
SHRAMIK KALYAN
YOJANA(UNEMPLOYME
NT ALLOWANCE)
50% OF DAILY AVERAGE WAGES UPTO 12 MONTHS
UNEMPLOYMENT ON ACCOUNT OF CLOSURE OF
FACTORIES,RETRENCHMENT OR PERMANENT INVALIDITY
OF NOT LESS THAN 40% ARISING OUT OF NO EMPLOYMENT
INJURY.
8 INCENTIVE SCHEME TO
EMPLOYERSFOR
EMPLOYING PERSONS
WITH DISABILITIES
THE EMPLOYERS SHARE OF CONTRIBUTION IS PAID BY THE
GOVERNMENT FOR 3 YEARS FOR PROVIDING EMPLOYMENT
TO PERSONS WITH DISABILITIES DRAWING MONTHLY
WAGES UPTO Rs.25000/-
9 MEDICAL CARE TO
RETIRED IPs
MEDICAL FACILITIES AVAILABLE WITHIN ESIC ON PAYMENT
OF Rs.120/- PER ANNUM

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CHAPTER – II
COMPANY
PROFILE

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COMPANY PROFILE
2.1. INTRODUCTION
Rakon's office in Bengaluru is occupied with the structure and assembling of elite Frequency
Control Products (FCPs) for the media communications, mechanical, safeguard, air transportation
and space markets. The item range incorporates OCXOs, TCXOs, VCXOs, VCOs, XOs and
precious stone channels.
Rakon has a long history of giving high-unwavering quality FCPs to the market in India for over
15 years. Rakon is the biggest plan, assembling and sending out organization for FCPs in India.
Its high-unwavering quality items meet the most stringent military (MIL) and aviation
prerequisites.
2008 a joint industry was formed between Rakon Limited and Centum Electronics Limited
('Centum') with Rakon holding a 49% shareholding and Centum a 51% shareholding. In February
2018 Rakon reported it was in cutting edge exchanges with Centum to purchase out their
shareholding. The securing finished in May 2018 and the organization was renamed Rakon India.
In June 2018, Rakon CEO Brent Robinson said bringing Rakon India under Rakon's full control
was a key choice.

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“It now gives us flexibility to make investments further into the capability of its manufacturing
plant. It will allow us to leverage the full achievable of what is an excessive quality, low cost
operating suitable for growth, and grant the unconstrained capability to align the commercial
enterprise with our international operations. Additionally it offers us direct get admission to the
growing market in India.
“Over time we expect further advantages to arise as we leverage the possibilities that his platform
makes handy to our R&D bases in the United Kingdom, France and New Zealand.”

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2.2. RAKON PRODUCTS
2.2.1 Crystal Resonator:
A broad range of crystal resonators are available from excessive steadiness Surface Mount Devices
(SMDs) to the excessive reliability area crystals consisting of ESA certified crystal resonators, and
crystal resonators utterly manufactured and examined following the recommendations of MIL-
PRF-3098. Rakon is a main provider of crystal resonators for Global Positioning,
Telecommunications, Space and Defense applications.
2.2.2 XO :
Rakon has understanding in a vast vary of standard performance, excessive overall performance
and excessive reliability Crystal Oscillators (XOs). The excessive overall performance range of
XOs characteristic low jitter, low section noise, and selectable output frequency options; these
aspects make them best for purposes in Global Positioning and Telecommunications markets.

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2.2.3 VCXO and VCSO :
Rakon has experience in a very broad vary of high performance and high dependableness Voltage
Controlled Crystal Oscillators (VCXOs), and high frequency & low section noise performance
Voltage Controlled SAW Oscillators (VCSOs).
The high performance vary of VCXOs feature low disturbance, low section noise and selectable
output frequencies; that build them ideal for applications within the international Positioning and
Telecommunications markets. The high dependableness VCXO vary of merchandise square
measure proof against shock and vibration in harsh environments. The specification profiles build
them a good answer for house applications.
The high frequency and low section noise performance VOSOs advanced Surface sound wave
technology permits the final word in performance for low voltage applications that need glorious
section noise performance at terribly high frequencies. They ideally suited to military action (EW),
astronautics and instrumentation applications, the technology may also be tailored for
telecommunication applications.

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2.2.4 TCXO:
Rakon encompasses a wide selection of high stability Temperature salaried oscillator (TCXO)
solutions, from extremely stable product for mass volume shopper applications through to business
leading ultra-stable product for a lot of difficult applications. Rakon's commitment to quality and
high performance has meant it's become the default commonplace for shopper GPS, emergency
beacons, telecommunications infrastructure and plenty of different performance vital applications.
2.2.5 OCXO and OCSO :
Rakon has broad involvement in making standard and customized Stove Controlled Gem
Oscillator (OCXO) arrangements for the Broadcast communications, Space and Defense
markets. Rakon's Broiler Controlled SAW Oscillators (OCSOs) include momentous exhibitions
in terms of recurrence solidness, maturing and g-sensitivity. They highlight moo clamor floor
execution without corrupting close-in stage commotion.

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2.2.6 Crystal Filter:
Rakon gives a wide extend of exceedingly solid precious stone channels for different Space and
Defense applications. Rakon's run of gem channels incorporate the taking after: bandpass channels
(contract or wideband), score / halt band channels, straight stage or steady bunch delay channels,
stage and/or plentifulness coordinating channels and solid channels. At the heart of Rakon's gem
channels are quartz, langasite or lithium tantalite.
2.2.7 System Solutions:
Rakon’s sub-systems and modules are the perfect arrangements for radar retrofits or updates,
instrumented, ground based military gear and electronic fighting applications. Sub-systems for
radars utilize tall speed computerized handling, empowering essentially progressed in general
framework execution. All beat compression parameters are completely programmable.

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2.3. CORPORATE ENVIRONMENTAL POLICY
Rakon recognizes the significance of securing the environment and accomplishes natural best hone
through the following:
1. Implementation and support of a Natural Administration Framework (EMS). As portion of the
EMS, Rakon looks for to provide ceaseless natural advancement and keep up trade excellence.
2. Acting as a capable company citizen and keeping up compliance to any pertinent laws and
controls relating to the security of the environment and the welfare of its representatives. Rakon is
centered on assembly our customers’ desires and saves the correct to follow to prerequisites or
benchmarks which surpass those of any applicable laws and regulations.
3. endeavoring to play, down reuse, reuse and/or utilize fitting techniques to organize of and treat
our misuses to maintain a strategic distance from contamination. Concern with respect to the

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security of the world's environment and looking for to be proficient in its utilize of vitality and
common resources.
4. Encouraging the creation of naturally inviting items and innovations through its plan and
improvement forms.
2.4. RAKON ENVIRONMENTAL STATEMENT
Rakon recognizes the significance of looking after our world. Over its worldwide offices, Rakon
is joining a Natural Administration Framework (EMS) to convey ceaseless enhancement in this
area.
Through its progressed innovations, Rakon’s items are ceaselessly getting to be littler, higher
performing and they are expending distant less control than bequest plans. This empowers its
clients to decrease the measure of their items; assist minimizing squander and vitality and
essentially giving worldwide natural benefits. Rakon points to create items, fabricating forms and
advances which are as neighborly to the environment as conceivable.
The comes about to date from its EMS activities have been exceptionally positive. Indeed with
generation volumes expanding, vitality utilization, carbon emanations and wastage have been
reduced.

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2.5. ADVANCED TIMING FOR OUR CONNECTED WORLD
All communication and area frameworks require exact electronic ‘heart beats’. Rakon makes
progressed clocking arrangements. Its items give amazingly precise clocking signals, which are at
that point utilized to produce exact electrical, radio or optical signals in systems and frameworks
around the globe. Rakon items empower the precise and proficient exchange of information, time
and recurrence, at ever expanding speeds. Whether it be inside wired, remote and fiber broadcast
communications systems, route gadgets, or satellites in space – Rakon’s items empower network.
2.6. MISSION
To development direction applications and worldwide communications to enhance the encounter
of the associated society by conveying inventive, exceedingly dependable recurrence control and
timing arrangements through a committed, talented and responsive group.
2.7. VISION
To be the favored provider to the Communications Foundation, Situating, Aviation and Defense
markets with comprehensive application information.

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We will
 Deliver economical and developing profitability.
 Be the industry execution benchmark through an inserted culture of item and handle
innovation.
 Deliver high-value and high-performance items that are center to our business.
 Have quick, adaptable and versatile fabricating arrangements from a combination of in-
house and fabricating partnerships.
 Have a culture where individuals are propelled, adjusted, locked in and proactive through
an organization that underpins and creates us as a team.

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LETERATURE
REVIEW

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LITERATURE REVIEW
1. P.B. Kamath (1972), Secretary to the Government of Maharashtra, in a letter to the
Member-Secretary, Committee on Perspective Planning, the Employees’ State Insurance
Corporation, New Delhi, pointed out that the Corporation should consider financial aid
from the Central Government, at least as far as capital expenditure and administrative
expenditure on the Employees ‘State Insurance Scheme is concerned; so that the amount
recovered from contribution of employers and employees can be spent purely on their
needs for medical benefit and cash benefit. He also suggested that ‘No claim bonus ‘should
be incorporated in the ESI Act, which is likely to reduce the present complaints from
industries about increasing absenteeism of workers.
2. K. Mohanachandran (1972), Secretary to the Government of Kerala, in a letter to the
Member-Secretary, Committee on Perspective Planning, the Employees’ State Insurance
Corporation, New Delhi, pointed out that it may not be possible for the State Government
to give financial assistance to the Employees’ State Insurance Corporation. The financial
assistance whether in the form of grant or loan may come from the Central Government.
He also suggested that the ‘No claim bonus scheme’ is to be introduced very soon. This
will be an incentive to those employees who do not avail of any benefit under the
Employees’ State Insurance Scheme.
3. N.M. Vakil (1972), Secretary of the Employers’ Federation of India, in a letter to the
Member-Secretary, Committee on Perspective Planning, Employees’ State Insurance
Corporation, New Delhi, pointed out that the tendency of the Employees’ State Insurance
Corporation so far has been to extend the coverage of the Employees’ State Insurance
Scheme without any regard for the quality of services and benefits provided to insured
employees and their families. The recommendations of the Employees’ State Insurance
Scheme Review committee on the subject of quality of medical care have remained
unattended. As a result, there is discontent among employees. It has also had an adverse
impact on industrial relations in many factories and establishments. So the Federation
strongly opposed any extension of the Employees’ State Insurance Scheme (both

36 | P a g e
geographical and to new industries) until the present standard of benefits and services is
improved upon. The progress achieved so far needs to be consolidated before undertaking
any extension. The Federation also mentioned that many workers who go on strike feign
illness and secure medical certificates from the Employees’ State Insurance Scheme
doctors to cover their days of absence. It is submitted that such improper use of the
Employees’ State Insurance Scheme benefits should be eliminated before the Corporation
considers an extension of the Scheme.
4. P.M. Nayak (1972), Secretary of the All India Organization of Employers, in a letter to the
Member-Secretary, Committee on Perspective Planning, Employees’ State Insurance
Corporation, New Delhi, suggested that for a social security scheme like the Employees’
State Insurance, the first priority should be given to improving the existing medical benefits
and providing them uniformity in the entire implemented area. The standard of medical
care will depend on available finance as well as on utilization of funds. The quality of
administration will have a great influence on the standard of medical service. He also
pointed out that despite the frequent increases in employer’s contribution neither the
finances available for medical care nor the standard of medical care has improved.
Obviously, the additional revenue has been frittered away without any benefit to the
insured employees.
5. Sinha, P.K.(1980) studied the historical causation of the concept of the social security from
the origin and to trace the history of social security measures in India. He examined its
object, scope, administration, source of finance, benefits with stress on operational results.
He also discussed the structure of Social Security Acts. I.e. Employees State Insurance Act,
1948, Employees Provident Fund Act 1952, Maternity Benefit Act 1961.
6. Sarma, A.M. (1981) studied the social security scheme in detail and different social
security legislations in India including a comprehensive selection of recent case laws
bearing on this subject. His study stated that Employees’ State Insurance Scheme neither
covered all risks nor was it applicable to all the working populations.

37 | P a g e
7. Monga, M.L. (1984) focused on the social security legislation and analyzed the Employees
State Insurance Act, 1948 and Employees Provident Funds and Family Pension Fund Act
1952.
8. Punekar S.D., Deodhara S.B. and Saraswati Sankaran (1984) analyzed the social security
measures in India. They stated that Employees’ State Insurance and Employees Provident
Fund Scheme were the most important Acts giving the maximum coverage of social
security.
9. K.V. Rajappan Nair (1988), Director, Employees’ State Insurance Corporation Regional
Office, Trichur, Kerala commented that the level of utilisation of physical infrastructure
available in various hospitals and dispensaries under the Employees’ State Insurance
Scheme in Kerala is very low due to factors such as increase in administrative expenses
per insured person, non-availability of specialists and non-availability of any arrangement
for availing the service of qualified known part-time specialists. Even the equipment
provided in the hospital is not being maintained properly, thereby causing difficulties in
providing better service to the Employees’ State Insurance insured persons.
10. K.J. Joseph (1988), Secretary of Keltron Employees Association, Kerala, in a
memorandum submitted to the Employees’ State Insurance Corporation stated that
medicines are not available in the Employees’ State Insurance dispensaries, the
reimbursement claim takes many years to be settled, the standard of drugs used is poor and
sometimes they lead to adverse reactions, the behavior of the doctors and staff towards the
insured persons is not good and the Employees’ State Insurance Corporation dispensaries
and hospitals are not maintained hygienically. He suggested that the Corporation should
examine the feasibility of not deducting the two days sickness benefit and the coverage
under the Employees’ State Insurance Scheme should be made voluntary.

38 | P a g e
11. R.N. Iyer (1988), Senior Personnel Manager, ITDC, Kovalam, Kerala as employers’
representative, brought out to the notice of the Corporation this fact: it has been a common
occurrence that when disciplinary action is initiated or taken against a member of the staff,
he promptly proceeds on leave recommended by the ESI dispensary. This thwarts the
action of the management. He also demanded the Corporation that arrangements should be
made for a periodical health check-up for a certain class of workers, for example, food
handlers in the hotel industry.
12. Sadasivan Nair (1988), Senior Personnel Manager, Malayala Manorama Daily, Kerala,
said before the General Purposes Sub-Committee of the ESIC on Kerala visit that the
employees were not interested in the ESI Scheme as the quality of benefits is poor.
13. Kusum Prasad (1988), the former Director General of the Employees State Insurance
Corporation who visited ESI hospitals in Kerala was shocked at the insufficiency of
specialists and gross under-utilisation of capacity in the ESI hospitals. She expressed her
displeasure at the mode of spending money provided by the Corporation to the State
Government.
14. K.V. Rajappan Nair (1988), Director ESIC, Regional office, Trichur, Kerala, commented
that the level of utilization of physical infrastructure available in various hospitals and
dispensaries under the ESI Scheme, Kerala is very low due to factors such as increased
administrative expenses per insure person, non-availability of specialists and non-
availability of any arrangements for availing the services of qualified known part-time
specialists. Even the equipment provided in the hospitals is not being maintained properly,
thereby causing difficulties in providing better services to the ESI insured persons.
15. Venkatachalam, K.S. (1990) brought out some of the important features of the ESI
Amendment Act of 1989. The amendments made in the Act and proposed rules would
bring a lot of hardship to the employees who are receiving substantially better benefits from
their employers compared to the benefits offered under ESI Act. This article points out that
the working of ESI Corporation had come under a lot of criticism, as the medical facilities

39 | P a g e
provided by the corporation were found far from adequate due to poor management of the
hospitals and dispensaries.
16. Tanna Mona (1993) in her thesis, “Social Security Schemes for Industrial Workers: A
Study of Employee’s State Insurance Scheme in Madhya Pradesh” detailed about the
various social security measures provided to employees with special emphasis and the
benefits provided to employees under Employees State Insurance Scheme.

40 | P a g e
CHAPTER – III
RESEARCH
METHODOLOGY

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RESEARCH METHODOLOGY
3.1. TITLE OF THE STUDY
A study on awareness about benefits of ESI act with the special reference Rakon India Pvt ltd,
Bengaluru.
3.2. NEED OF THE STUDY
To know about the Importance of Employee State Insurance (ESI) policy at E-publishing sector.
 To view the level of maturity towards the Employee State Insurance (ESI) policy.
 To study on the concern benefits utilized by the employee in organization.
 The preference given within the organization rules & regulations.
3.3. STATEMENTSOF THE PROBLEM
In developing countries like India there is an uneven growth in different parts of the country.
There is perhaps, an indisputable statement that “India is not a poor country but Indians are
poor”
So all wealth is accumulated in the negligibly few hands of Indians, which rest of the Indians are
still in the par or below poverty line with much less than the average income, which certainly
makes it difficult to spend for their social security. There are various schemes introduced by the
government to provide social protection to workers like Employees Provident Fund Act, Workmen
Compensation Act, Maternity Benefit Act, Payment of Gratuity Act, Minimum Wages and
Employees’ State Insurance Scheme. Among these schemes Employees’ State Insurance scheme
plays vital role in providing social security to workers and their dependants. In order to study the
workings of Employees’ State Insurance Corporation, about various social security benefits
provided by Employees’ State Insurance Corporation and the members attitudes towards
Employees’ State Insurance schemes.

42 | P a g e
3.4. OBJECTIVES OF THE STUDY
 To understand the level of Awareness towards Employee State Insurance (ESI) Policy.
 To find out the Level of Satisfaction of the beneficiary employee towards Employee State
Insurance (ESI) Policy.
 To understand the ESI policy in the organization.
 To evaluate the level of utilization of Employee State Insurance (ESI) Policy.
 To suggest measures to improve the awareness about ESI benefits.
3.5. RESEARCHDESIGN
 Sampling unit/ frame: Employees in Rakon India Pvt Ltd.
 Sampling size: 100 Respondents
 Sources ofdata: The data has been collected through primary sources and secondary
sources as well.
 Primary Data: The questionnaire has been formed and filled by the Employees.
 Secondarydata: The data has been collected through various sources such as article
research paper online journals.
3.6 SAMPLING
It is the way toward choosing agent subset of an all-out populace for getting information for the
investigation of the entire populace the subset is known as test. The example size is chosen for the
investigation 100 representatives. The systems of testing unit in this investigation are
accommodation inspecting.
3.7 CONVENIENCE SAMPLING
In this technique the example units are picked essentially based on the comfort to the analyst.

43 | P a g e
3.8 SIMPLE PERCENTAGE ANALYSIS
 Simple percentage can also be used to compare the relationship distribution of two or more
items.
 Percentage of the respondents = No of respondents/Total respondents x 100
3.9 LIKERT SCALE ANALYSIS
A Likert scale is a psychometric scale usually associated with research that utilizes polls. It is the
most broadly utilized way to deal with scaling reactions in overview look into, to such an extent
that the term is frequently utilized conversely with rating scale, or all the more precisely the Likert-
type scale, despite the fact that the two are not synonymous. The scale is named after its designer,
clinician Rensis Likert. Likert recognized a scale appropriate, which rises up out of aggregate
reactions to a lot of things (normally at least eight), and the organization where reactions are scored
along a range. In fact talking, a Likert scale alludes just to the previous. The contrast between these
two ideas has to do with the refinement Likert made between the fundamental marvel being
examined and the methods for catching variety that focuses to the hidden wonder. When reacting
to a Likert poll thing, respondents indicate their dimension of understanding or difference on a
symmetric concur differ scale for a progression of explanations. Accordingly, the range catches
the force of their affections for a given thing, while the consequences of investigation of various
things (if the things are grown suitably) uncovers an example that has scaled properties of the sort
Likert recognized. The format of a typical five-level Likert item is:
1. Strongly Disagree
2. Disagree
3. Neither agree nor disagree
4. Agree
5. Strongly agree
Likert scaling is a bipolar scaling strategy, estimating either positive or negative reaction to an
announcement. Some of the time a four-point scale is utilized; this is a "constrained decision"
technique since the center alternative of "Neither concur nor deviate" isn't accessible.

44 | P a g e
 Tools for Data Collection
1. Questionnaire
2. Magazine
3. Journals
3.10 QUESTIONNAIRE
The questionnaire is prepared in such a way that is correct the comprehensive objectives of the
study. Open end, multiple choice of questionnaire adopted in this research.

45 | P a g e
CHAPTER – IV
DATA ANALYSIS
AND
INTERPRETAION

46 | P a g e
DATA ANALYSIS & INTERPRETAION
PROBLEM STATEMENT:
To find out the awareness about benefits of ESI act with the special reference Rakon India Pvt
ltd, Bengaluru.
Table No. 4.1 Age of the respondent
Age No of respondents Percentage
18-25 35 35%
25-35 26 26%
35-45 17 17%
Above 45 22 22%
Graph 4.1
ANALYSIS:
In the above data it is seen that the main respondents were in the age group of below 30 years. And
26% of the respondents were being 25-35years and 22% of respondents were being above 45 years
and for the age group of above 35-45 only 17% has provided their responses to the questions given
to them.
INTERPRETATION:
From the above graphs, it seems that the age group of 18-25 years is more active in providing
responses to the questions. Because most of them are young professionals, they stared their career
not so long ago. So they are very much aware about the ESI benefit.
35%
26%
17%
22%
0%
5%
10%
15%
20%
25%
30%
35%
40%
18-25 25-35 35-45 45 Above

47 | P a g e
Table No 4.2 Designation of the respondent
Designation No of respondents Percentage
Trainee Technician 48 48%
Technician 30 30%
Probation Technician 22 22%
Graph 4.2
ANALYSIS:
The Above data show that the majority of respondents falls in Trainee technician and given 22
Technician. Mostly every type of employers responded to this question. Only Probation technician
% of responses.
INTERPRETATION:
Trainee Technician & technician are giving more responses. They are more interested to giving
the response. Because they are new in the organization and they want ESI benefits.
Trainee Technician
48%
Technician
30%
ProbationTechnician
22%
Trainee Technician Technician Probation Technician

48 | P a g e
Table No. 4.3 Service period of respondent
Service Period No of respondents Percentage
Less than 1 year 9 9%
1-3 Year 28 28%
3-5 Year 25 25%
Above 5 Year 38 38%
Graph 4.3
ANALYSIS:
In the above data shows that the employees are working above 5 years. They have more experience
about their job and also about the ESI Act provided by the Company. 25% of employee who has
completed more than 3 Years, 28% employees have completed more than 1 years, only 9% people
have less than one year experience.
INTERPRETATION:
This shows that the most of the employees have experienced and they are know all benefits under
ESI Act.
Less than1 year
9%
1-3 Year
28%
3-5 Year
25%
Above 5 Year
38%
Less than 1 year 1-3 Year 3-5 Year Above 5 Year

49 | P a g e
Table No. 4.4 Aware of all benefits under socialsecurityscheme
Benefits Fully Aware Partially Aware Not Aware
Medical Benefit 80% 20% 0%
Sickness Benefit 78% 22% 0%
Maternity Benefit 67% 21% 12%
Disablement Benefit 46% 32% 22%
Funeral Benefit 26% 15% 59%
Dependent Benefit 13% 27% 60%
Graph 4.4
80% 78%
67%
46%
26%
13%
20% 22%
21%
32%
15%
27%
0% 0%
12%
22%
59% 60%
0%
20%
40%
60%
80%
100%
120%
Medical Benefit Sickness Benefit Maternity Benefit Disablement
benefit
Funeral Benefit Dependent Benefit
Fully Aware Partial Aware Not Aware

50 | P a g e
Table No.4.4.1awarenessaboutMedicalbenefit
Medical Benefit 80% 20% 0%
Graph 4.4.1
ANALYSIS:
80% of respondent are very much aware about the medical benefits whereas 20% of respondent
are partially aware about the medical benefit provided by the social security scheme.
INTERPRETATION:
The survey shows that most of the employees in organization are aware of the medical benefits
which are provided by the social security scheme.
FullyAware
80%
PartiallyAware
20%
Not Aware
0%
Fully Aware
Partially Aware
Not Aware

51 | P a g e
Table No.4.4.2awarenessaboutSicknessbenefit
Sickness Benefit 78% 22% 0%
Graph 4.4.2
ANALYSIS:
78% of respondent are very much aware about the sickness benefits whereas 22% of respondent
are partially aware about the sickness benefit provided by the social security scheme.
INTERPRETATION:
The survey shows that most of the employees in the organization are aware of the sickness
benefits which are provided by the social security scheme.
FullyAware
78%
PartiallyAware
22%
Not Aware
0%
Fully Aware
Partially Aware
Not Aware

52 | P a g e
Table No.4.4.3awarenessaboutMaternity benefit
Maternity Benefit 67% 21% 12%
Graph 4.4.3
ANALYSIS:
67% of respondent are very much aware about the maternity benefits where as 21% of respondent
are partially aware about the maternity benefit provided by social security scheme.
INTERPRETATION:
The survey shows that most of the employees in the organization are aware of the maternity
FullyAware
67%
PartiallyAware
21%
Not Aware
12%
Fully Aware
Partially Aware
Not Aware

53 | P a g e
Table No.4.4.4awarenessabout Disablementbenefit
Disablement Benefit 46% 32% 22%
Graph 4.4.4
ANALYSIS:
46% of respondent are very much aware about the Disablement benefits where as 32% of
respondent are partially aware about the Disablement benefit provided by social security scheme.
And 22% Employees are not aware about the Disablement benefits.
INTERPRETATION:
The survey shows that most of the employees in the organization are aware of the Disablement
FullyAware
46%
PartiallyAware
32%
Not Aware
22%
Fully Aware
Partially Aware
Not Aware

54 | P a g e
Table No.4.4.5awarenessaboutFuneral benefit
Funeral Benefit 26% 15% 59%
Graph 4.4.5
ANALYSIS:
26% of respondent are very much aware about the funeral benefits where as 15% of respondent
are partially aware about the funeral benefit provided by social security scheme and 59%
Employees are not aware about the funeral benefits.
INTERPRETATION:
The survey shows that most of the employees in the organization are not aware of the funeral
FullyAware
26%
PartiallyAware
15%
Not Aware
59%
Fully Aware
Partially Aware
Not Aware

55 | P a g e
Table No.4.4.6awarenessaboutDependents benefit
Dependent Benefit 13% 27% 60%
Graph 4.4.6
ANALYSIS:
13% of respondent are very much aware about the Dependents benefits where as 27% of
respondent are partially aware about the Dependents benefit provided by social security scheme.
And 60% Employees are not aware about the Dependents benefits.
INTERPRETATION:
The survey shows that most of the employees in the organization are not aware of the
Dependents benefits which are provided by the social security scheme.
FullyAware
13%
PartiallyAware
27%Not Aware
60%
Fully Aware
Partially Aware
Not Aware

56 | P a g e
Table No. 4.5 Awareness ofESIbenefits provided by the ESI
Awareness No of respondents Percentage
Fully Aware 67 67%
Partial Aware 23 23%
Not All Aware 10 10%
Graph 4.5
ANALYSIS:
64% of respondent are very much aware about the ESI benefits where as 25% of respondent are
partially aware about the ESI benefit provided by ESI. And 11% Employees are not aware about
the ESI benefits
INTERPRETATION:
The survey shows that most of the employees in the organization are fully aware of the ESI
benefits which are provided by the ESI.
FullyAware
64%
Partial Aware
25%
Not All Aware
11%
Fully Aware
Partial Aware
Not All Aware

57 | P a g e
Table No. 4.6 Source ofthe awarenessofthe ESI benefits
Sources No of respondents Percentage
Broachers/Circular of corporation 14 14%
Employers 44 44%
Trade Union Officials 0 0%
Co-Workers/Friends 26 26%
Newspaper/TV/Radio 7 7%
Others 9 9%
Graph 4.6
ANALYSIS:
44% of employees get awareness about the ESI benefit from employers, 26% of employees know
about the ESI from their coworkers and friends, 14% of employees know about the ESI from
Company broacher.
INTERPRETATION:
The survey shows that most of the employees in the organization are known about the ESI
benefit from the Employers.
Broachers/Circularof
corporation
14%
Employer
44%Trade UnionOfficial
0%
Co-Workers/Friends
26%
Newspaper/TV/Radio
7%
Others
9%
Broachers/Circular of corporation
Employer
Trade Union Official
Co-Workers/Friends
Newspaper/TV/Radio
Others

58 | P a g e
Table No.4.7 Are the respondent get such benefits
Benefits Yes (%) No (%)
Medical Benefit 88% 12%
Sickness Benefit 79% 21%
Maternity Benefit 62% 38%
Disablement Benefit 44% 56%
Funeral Benefit 18% 82%
Dependent Benefit 15% 85%
Graph 4.7
ANALYSIS:
From the above data we come to know that respondent get medical benefit followed by Sickness
benefit 88%, maternity benefit 62%, Disablement benefit 44%, Funeral benefit 18% and
Dependent benefit 15%.
INTERPRETATION:
The survey shows that most of the employees in the organization are get medical benefit under
social security scheme.
88%
79%
62%
44%
18%
15%
12%
21%
38%
56%
82%
85%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Benefit
Yes No

59 | P a g e
Table No.4.7.1Respondents getmedicalbenefit
Medical Benefit 88% 12%
Graph 4.7.1
ANALYSIS:
The above data shows that 88% of respondent get medical benefit and 12% of respondent did not
get medical benefit.
INTERPRETATION:
The survey shows that the maximum respondent get medical benefit from the Social security
scheme which are proved by the organization.
Yes
88%
No
12%
Yes
No

60 | P a g e
Table No.4.7.2Respondents getSicknessbenefit
Sickness Benefit 79% 21%
Graph 4.7.2
ANALYSIS:
The above data shows that 79% of respondent get sickness benefit and 21% of respondent did
not get sickness benefit.
INTERPRETATION:
The survey shows that the maximum respondent get sickness benefit from the Social security
Yes
79%
No
21%
Yes
No

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Table No.4.7.3Respondents getMaternitybenefit
Maternity Benefit 62% 38%
Graph 4.7.3
ANALYSIS:
The above data shows that 62% of respondent get maternity benefit and 38% of respondent did
not get maternity benefit.
INTERPRETATION:
The survey shows that the maximum respondent get maternity benefit from the Social security
yes
62%
No
38%
yes
No

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Table No.4.7.4Respondents get DisablementBenefit benefit
Disablement Benefit 44% 56%
Graph 4.7.4
ANALYSIS:
The above data shows that 44% of respondent get disablement benefit and 56% of respondent
did not get disablement benefit.
INTERPRETATION:
The survey shows that the maximum respondent did not get disablement benefit from the Social
security scheme which are proved by the organization.
yes
44%
No
56%
yes
No

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Table No.4.7.5Respondents getfuneral Benefit
Funeral Benefit 18% 82%
Graph 4.7.5
ANALYSIS:
The above data shows that 18% of respondent get Funeral benefit and 82% of respondent did not
get Funeral benefit.
INTERPRETATION:
The survey shows that the maximum respondent did not get Funeral benefit from the Social
Yes
18%
No
82% Yes
No

64 | P a g e
Table No.4.7.6Respondents getdependents Benefit
Dependent Benefit 15% 85%
Graph 4.7.6
ANALYSIS:
The above data shows that 15% of respondent get Dependents benefit and 85% of respondent did
not get Dependents benefit.
INTERPRETATION:
The survey shows that the maximum respondent did not get Dependents benefit from the Social
Yes
15%
No
85%
Yes
No

65 | P a g e
Table No. 4.8 Satisfactionwith measures takenby the corporationfor
providing information on ESI Scheme
Satisfaction No of respondents Percentage
Very satisfied 33 33%
Satisfied 40 40%
Neutral 20 20%
Dissatisfied 7 7%
Very Dissatisfied 0 0%
Graph 4.8
ANALYSIS:
The above data shows that most of the respondent 40% are satisfied with measures taken by the
corporation for providing information on ESI Scheme, followed by 33% very satisfy, 20% Neutral,
20% dissatisfy and 0% dissatisfy.
INTERPRETATION:
The survey shows that the maximum respondent are satisfy with measures taken by the corporation
for providing information on ESI Scheme.
Verysatisfied
33%
Satisfied
40%
Neutral
20%
Dissatisfied
7%
VeryDissatisfied
0%
Very satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

66 | P a g e
Table No 4.9 Awareness aboutformalities for claiming various benefits
provided by ESICorporation
Awareness No of respondents Percentage
Fully Aware 66 67%
Partial Aware 33 33%
Not All Aware 0 0%
Graph 4.9
ANALYSIS:
The above data we find that majority of the respondent fully aware about formalities for claiming
various benefits provided by ESI Corporation, followed by 33% partial aware and 0% not aware.
INTERPRETATION:
The survey shows that the maximum respondents fully aware about formalities for claiming
various benefits provided by ESI Corporation.
FullyAware
67%
Partial Aware
33%
Not All Aware
0%
Fully Aware
Partial Aware
Not All Aware

67 | P a g e
Table No.4.10 whatare the top three benefit provided under ESIAct
Benefits No of Respondents Ranks
Medical Benefit 31 1
Sickness Benefit 25 2
Maternity Benefit 20 3
Disablement Benefit 12 4
Funeral Benefit 9 5
Dependent Benefit 5 6
Graph 4.10
ANALYSIS:
The above graphs shows that the majority of the respondents ranked Medical benefit as there most
priority then Sickness benefit and Maternity benefit respectively.
INTERPRETATION:
The survey shows that the maximum respondent believes medical benefit, sickness benefit and
maternity benefit as there most top three benefit provided under ESI Act.
0
5
10
15
20
25
30
35
Benefit

68 | P a g e
Table No.4.11 Satisfactionwith the services ofthe administrative staff for
claiming the benefits
Satisfaction Type No of respondents Parentage
Satisfied 60 60%
Neutral 38 38%
Dissatisfied 22 22%
Graph 4.11
ANALYSIS:
The above data we find that majority of the respondent satisfied about the services of the
administrative staff for claiming the benefits followed by 38% Neutral and 22% dissatisfied.
INTERPRETATION:
The survey shows that the maximum respondents satisfied about the services of the administrative
staff for claiming the benefits.
Satisfied
50%
Neutral
32%
Dissatisfied
18%
Satisfied
Neutral
Dissatisfied

69 | P a g e
Table No.4.12 Satisfactionwith the services ofthe employer for claiming the
benefits
Satisfaction Type No of respondents Parentage
Satisfied 78 78%
Neutral 20 20%
Dissatisfied 2 2%
Graph 4.12
ANALYSIS:
The above data we find that majority of the respondent Satisfied with the services of the employer
for claiming the benefits followed by 20% Neutral and 2% dissatisfied.
INTERPRETATION:
The survey shows that the maximum respondents Satisfied with the services of the employer for
claiming the benefits.
Satisfied
78%
Neutral
20%
Dissatisfied
2%
Satisfied
Neutral
Dissatisfied

70 | P a g e
Table No.4.13 whatis your opinion about the procedure for claiming the
benefit
No of respondents Percentage
Complex 13 13%
Simple 68 68%
No Opinion 19 19%
Graph 4.13
ANALYSIS:
The above data we find that majority of the respondent believes that the procedure for claiming
the benefit is simple and followed by 13% determine the procedure is complex whereas 19% did
not give any opinion.
INTERPRETATION:
The survey shows that the maximum respondents believes that the procedure for claiming the
social security benefit is simple.
Complex
13%
Simple
68%
No Opinion
19%
Complex
Simple
No Opinion

71 | P a g e
Table No.4.14 Wouldyou want to continue availing the benefit after
retirement
Yes 66 66%
No 18 18%
No Opinion 16 16%
Graph 4.14
ANALYSIS:
The above the data shows that 66% of the respondents want to continue availing the benefit after
retirement followed by 18% of the respondents do not wants to continue and 16% of the
respondents are not given any opinion.
INTERPRETATION:
The survey shows that the maximum respondents want to continue availing the ESI benefit after
retirement.
Yes
66%
No
18%
No Opinion
16%
Yes
No
No Opinion

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Table No. 4.15 Delayin getting benefits
Delay 8 8%
Moderate Delay 11 11%
No Delay 69 69%
Cannot say 12 12%
Graph 4.15
ANALYSIS:
The above the data shows that 69% of the respondents get their benefit on time, followed by 12%
of the respondents did not reply, 11% of the respondents are getting moderate delay and 8% of
respondents did not getting benefit on time.
INTERPRETATION:
The survey shows that the maximum respondents get their all social security benefit on time,
they are not facing any difficulty for get ESI benefit.
Delay
8% Moderate Delay
11%
No Delay
69%
Cannot say
12%
Delay
Moderate
Delay
No Delay

73 | P a g e
Table No. 4.16 How do you grade the facilities and amenities under the ESI
act in your organisation
Poor 5 5%
Very poor 1 1%
Good 71 71%
Very Good 19 19%
Excellent 4 4%
Graph 4.16
ANALYSIS:
The above data shows that 71% of the respondents gives good grading to the facilities and
amenities under the ESI act in your organization, followed by 19% very good, 5% poor, 4%
Excellent and 1% poor.
INTERPRETATION:
The survey shows that the maximum respondents gives good grading to the facilities and amenities
under the ESI act in your organization.
Poor
5%
very Poor
1%
Good
71%
very Good
19%
Excellent
4%
Poor
very Poor
Good
very Good
Excellent

74 | P a g e
CHAPTER – V
FINDINGS
SUGGETIONS
AND
CONCLUSION

75 | P a g e
FINDINGS, SUGGESTIONS & CONCLUSION
5.1. FINDINGS
 Employees are aware of the medical benefits which are provided by the social security
scheme.
 Employees are aware of the sickness benefits which are provided by the social security
scheme.
 Most of the employees are very much aware about maternity benefits which are provided
by the social security scheme.
 Employees are also aware about the Disablement benefits, funeral benefits which are
provided by the social security scheme.
 The most of the employees in the organization are not aware of the Dependents benefits
which are provided by the social security scheme.
 The most of the employees in the organization are known about the ESI benefit from the
Employers.
 The most of the employees get their medical benefit, sickness benefit and maternity benefit
 The most of the employees did not get disablement benefit, Funeral benefit, and
Dependents benefit.
 The employees are satisfy with measures taken by the corporation for providing
information on ESI Scheme.
 The most of the employees fully aware about formalities for claiming various benefits
provided by ESI Corporation.

76 | P a g e
 The employees believes medical benefit, sickness benefit and maternity benefit as there
most top three benefit provided under ESI Act.
 The Majority of the employees fully aware about formalities for claiming various benefit
providing by ESI Corporation.
 The Majority of the employees Satisfied with the services of the employer for claiming the
benefits
 The employees believes that the procedure for claiming the benefit is simple.
 The employees want to continue availing the benefit after retirement.
 The employees gives good grading to the facilities and amenities under the ESI act in your
organization.

77 | P a g e
5.2 SUGGESTIONS
 The organization should give proper awareness of all benefit to the employees.
 The organization should give more awareness about the Dependents benefit & funeral
benefit.
 Every month employees should be given free counselling about different benefit under
ESI Act.
 Free medical camp should be organized by the employer.
 Some employees know about the all benefit under ESI but those who all joined new in
the organization they are not aware about all benefit under ESI, so employer should give
them proper knowledge about all the benefits.

78 | P a g e
5.3 CONCLUSION
Government managed savings has existed since days of yore and it is as old as man himself. It has
been alluded to even in early 'Vedic Hyms'. Government disability is a dynamic idea so it generally
continues changing and does not remain in a similar spot or condition.
It is a sort of assistance given to laborers at the seasons of dangers of life however in antiquated
time or before autonomy it was in disorderly structure and after opportunity its improvement
turned out to be quick and Indian government comprised a ton of enactments to guarantee
standardized savings to specialists. Different advances have additionally been taken for the
government managed savings of general individuals. Government disability is an overall idea so
in India as well as at global dimension a great deal of endeavors have been taken for it.
After industrialization in second 50% of the nineteenth century the need of government managed
savings expanded in India, because of the unnecessary utilization of apparatus and risky
gear/forms. India propelled a great deal of projects for the social security of the specialists yet they
were not up to the fulfillment level. During the time of eighties to nineties a great deal of research
and study have been directed however after changing the time the need has emerged to alter the
current work laws. Hence, it is important to recon duct an examination about government managed
savings apportions to discover the provisos and issues for fitting execution.

80 | P a g e
BIBLIOGRAPHY
 https://www.google.com/search?q=esiC&rlz=1C1GCEU_enIN838IN838&oq=esiC&aqs=chrome
..69i57j69i59l3j69i60j0.2879j0j7&sourceid=chrome&ie=UTF-8
 https://www.justdial.com/Bangalore/Esis-Hospitals/nct-10192127
 https://www.researchgate.net/publication/259674611_Review_of_Literature_on_Social_Security
_Scheme
 https://www.rakon.com/corporate/about/india
 https://en.wikipedia.org/wiki/Rakon
 D'Agostino, Paul A., and C. L. Chenier. Analysis of Chemical Warfare Agents: General Overview,
LC-MS Review, In-House LC-ESI-MS Methods and Open Literature Bibliography. No. DRDC-S-
TR-2006-022. DEFENCE RESEARCH AND DEVELOPMENT SUFFIELD (ALBERTA), 2006.

82 | P a g e
A STUDY ON LEVEL OF AWARENESS ABOUT BENEFITS OF ESI
ACT AMONG EMPLOYEES OF RAKON INDIA PVT LTD.
BENGALURU.
1. Age
a. 18 – 25
b. 25 – 35
c. 35 – 45
d. 45 – Above
2. Designation
________________________________________________________________________
3. Period of Service
a. Less than 1 Year
b. 1 -3Year
c. 3-5 Year
d. Above 5
4. Are you aware of all benefits under social security scheme ( Please tick)
Medical Benefit
Sickness Benefit
Maternity Benefit
Disablement Benefit
Funeral Benefit
Dependent Benefit

83 | P a g e
5. Awareness of ESI benefits provided by the ESI
a. Fully aware
b. Partially aware
c. Not all aware
6. Source of the awareness of the ESI benefits
a. Brochures/ circulars of corporation
b. Employers
c. Trade Union officials
d. Co-workers/ friends
e. Newspapers/ TV/Radio
f. Other
7. Did you get any such benefit in your Organization (Please tick)
Benefits Yes No
Medical Benefit
Sickness Benefit
Maternity Benefit
Disablement Benefit
Funeral Benefit
Dependent Benefit
8. Satisfaction with measures taken by the corporation for providing information on ESI
Scheme
a. Very satisfied
b. Satisfied
c. Neutral
d. Dissatisfied
e. Very dissatisfied

84 | P a g e
9. Awareness about formalities for claiming various benefits provided by ESI Corporation
a. Fully aware
b. Partially aware
c. Not all aware
10. What are the top three benefit provided under ESI Act (Please tick)
Benefits 1 2 3
Medical Benefit
Sickness Benefit
Maternity Benefit
Disablement Benefit
Funeral Benefit
Dependent Benefit
11. Satisfaction with the services of the administrative staff for claiming the benefits
a. Satisfied
b. Neutral
c. Dissatisfied
12. Satisfaction with the services of the employer for claiming the benefits
a. Satisfied
b. Neutral
c. Dissatisfied

85 | P a g e
13. What is your opinion about the procedure for claiming the benefit
a. Complex
b. Simple
c. No opinion
14. Would you want to continue availing the benefit after retirement
a. Yes
b. No
c. No opinion
15. Delay in getting benefits
a. Delay
b. Moderate Delay
c. No delay
d. Cannot Say
16. How do you grade the facilities and amenities under the ESI act in your organisation?
a. Poor
b. Very poor
c. Good
d. Very good
e. Excellent

86 | P a g e
PROGRESS REPORT - 1
NO. PARTICULAR
1 Name of the Student Rahul Kumar Pashi
2 Registration Number 1781CMD104
3 Name of the college Guide Assistant Professor Pratibha P
4 Name and contact no of Co-Guide/External
Guide
(Corporate)
Asha H Nayak
Cont.9513551787
5 Tittle of the Dissertation A study on Awareness and benefit About the
ESI Act with the special reference Rakon India
Pvt Ltd.
6 Name and Address of the
Company/Organisation where dissertation
undertaken with Date of starting Dissertation
Rakon India Pvt Ltd.
#12,KHB Industrial Area,RWF West Colony,
Yelahanka New Town, Bengaluru, Karnataka
560106
7 Progress report : A brief note reflecting,
Number of meeting with guide, Places Visited,
libraries visited, Book referred,meeting with
person, activities taken up, Preparation done for
collection and analyse of data etc.
Activity taken up:
Prepared Introduction and company profile.
Questionnare Distributed to Employees.
Collecting information about ESIC.
Meeting with Co-guide:
09-05-2019 & 10-05-2019
Discuss about the project and collecting some
data.
Date: 11-05-2019
Signature of the candidate Signature of the college guide
Rahul Kumar Pashi Assistant Professor Pratibha P

87 | P a g e
PROGRESS REPORT - 2
NO. PARTICULAR
1 Name of the Student RAHUL KUMAR PASHI
2 Registration Number 1781CMD104
3 Name of the college Guide ASSISTANT PROFESSOR PRATIBHAP
4 Name and contact no of Co-Guide/External
Guide
(Corporate)
ASHA H NAYAK
CONT. 9844438881
5 Tittle of the Dissertation A STUDY ON AWARENESS ABOUT
BENEFITS OF ESI ACT WITH THE
SPECIAL REFERENCE RAKON INDIAPVT
LTD. BENGALURU.
6 Name and Address of the
Company/Organisation where dissertation
undertaken with Date of starting Dissertation
RAKON INDIAPVT LTD.
#12,KHB INDUSTRIAL AREA,RWF WEST
COLONY,YELAHANKA NEW TOWN,
BENGALURU,KARNATAKA 560106
7 Progress report : A brief note reflecting,
Number of meeting with guide, Places Visited,
libraries visited, Book referred,meeting with
person, activities taken up, Preparation done for
collection and analyse of data etc.
ACTIVITYTAKEN UP:
COMPLETED INTRODUCTION AND
COMPANY PROFILE
PREPARED ANDDISTRIBUTED
QUESTIONNAIRE TO EMPLOYEES.
REVIEW OF LITERATURE COMPLETE
RESEARCH METHODOLOGY COMPLETE
MEETING WITH CO-GUIDE:
03-05-2019 ,04-05-2019 & 25-05-2019
DISCUSS ABOUT THE ESI ACT.
Date: 28-05-2019
Signature of the candidate Signature ofthe college guide
Rahul Kumar Pashi Assistant Professor Pratibha P

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