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49178836 iffco-project


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49178836 iffco-project

  2. 2. ACKNOWLEDGEMENTEvery experience requires the help of a number of people for it to be truly rewarding. can be done in vacuumed. The accomplishment of this project would have not beenpossible individually without encouragement, assistance and valuable support from varioussources. Through it is customary to thanks all those who helped me in this project, but sincethe report of my summer training as part of my course curriculum for Post GraduationDiploma in Management (PGDM) programmed so I take this, Opportunity to offer mygratitude to a number Of helping hands for their co-operations and advices to enable me tobring up this project report. My training in IFFCO INDUSTRY has been a worth while experience because of thehelp I received from a number of people here and I would like to take this opportunity toextend my heart felt thanks of all those who made my training a good learning process. First of all, I express special gratitude to my project guide Mr. S.L.M.Warrier, Manger(H.R.) (P& A Department) IFFCO Aonla, Bareilly for encouraging me take this topic forresearch work and providing the stimulus for putting my heart and soul into it. I am deeply indebted to Mr. A.K.Singh (Sr. G.M. IFFCO), who gave me permissionfor training and made necessary arrangements for the same. I take this opportunity to express my appreciation and deep sense of gratitude to Mr.D.C.KALTA, Manager Training, IFFCO, AONLA, for the moral support. My sincere thanks also go to Mr. K.K. PANDEY, training Officer, IFFCO, AONLA,Who allowed me Summer Training in IFFCO and gave me his suggestions, invaluable timeand criticism, whenever needed. Last but certainly not the least, I would like to thank to all the members of IFFCOINDUSTRY who provided me with the information and the facilities for the execution of theproject. Finally I would like to thank my teachers and parents for their guidance, and friendswho helped me in the completion of this report.
  3. 3. PREFACE To make the student conversant with the practical knowledge and the industrialatmosphere implant training is must. The training basically aims at following:-  To be familiar with the industrial environment.  To be aware of what is happening in fast growing professional work.  To visualize study text through practical happenings.  To explore own fields of project. IFFCO AONLA provided with ample opportunities to pursue above mentionedgoals. I am quite sure that the knowledge that I gain in my practical training will prove tobe very helpful in my future. Labor welfare work is undertaken by various groups within and outside anorganization to improve the living conditions of workers. The objective is to make theworker happy, healthy, committed and loyal. Employers with a progressive outlook havealways invested heavy amounts in enriching the life of workers. My humble endeavor and motive in presenting the project report is to present astrategic overview of employee’s welfare at IFFCO which is an important integral part ofPersonnel management. It is hoped that this project will serve as a supportive document to research workersas efforts has been tried to make this report an informative, stimulating and selfexplanatory.
  4. 4. CONTENTSPART-ATHEORETICAL FRAMEWORK  Introduction of employee welfare  Merits of welfare measures  Types of welfare activities  Welfare facilities by the government  Chapter v of factories actCompany Profile  Introduction about IFFCO  Introduction of IFFCO Aonla unit  Personnel DepartmentWorkers welfare at IFFCO AONLAPART-BObjectives of the studyResearch MethodologyObservation and analysisFindingsLimitationsSuggestionConclusionQuestionnaireBibliography
  5. 5. EMPLOYEE WELFAREEmployees are well educated, talented and they do hard work so they need to be retained andmaintained to serve the Organization and therefore better welfare facilities are designed tocare of well being of the employees.
  6. 6. The term welfare as applied to the industrial employees welfare means faringor doing well it is a comprehensive term and refers to the physical, mental, moral andemotional well being of an individual Labour welfare also referred to as betterment of workfor individual. It is by no means a dead investment. A well fed, well clad and satisfiedworker is an asset. Trade-Unions which look after anything done for the intellectual, physical,moral and Economics and safeguard and promote the interest of workers. They can compelgovernment and employers to agree to improved benefits for the country. An example of thisis the recent announcement of Government of India to allow for 8.33% bonus to all industrialworkers. We prefer to include under welfare activities for betterment of the workers whetherby employees by government agencies or by other agencies over and above what is laid downby law or what is normally expected as part of the contractual benefits for which the workermay have bargained. Thus under this definition, we may include medical and educationalfacilities, nutrition facilities, holidays with pay, social insurance measures undertakenvoluntarily etc. MERITS OF WELFARE MEASURESLabour Welfare is justified for several reasons:-
  7. 7. 1- Constitutional-: Legal compulsions regarding the safety and working conditions of worker etc.2- Voluntary-: Those workers that the employer performs for the benefit or workers of his own Volition, without any coercion being involved. 3- Mutual-: This kind includes the welfare work done by lobour unions in co- operation with each other.4- Industrial Training-: Training in various activities for different jobs in the factory.Type of Welfare Activities-: The meaning of lobour welfare may be made clearer by listingthe activities and facilities which are referred to as welfare measures. A comprehensive list of welfare activities is given by Mouthy in his monumentalwork of lobour welfare measures into two broad, groups, namely.1- Welfare measures inside the work place; and2- Welfare measures outside the work place.Each group includes several activities-: 1- Welfare Measures inside the work place i. Condition of the Work Environment. ii. Conveniences iii. Workers Health Service iv. Woman and Child Welfare v. Worker’s Recreation vi. Employment Servicesvii. Economic Servicesviii. Lobour- Management Participation ix. Worker’s Education2- Welfare measures outside the work place i. Housing: bachelor’s quarter; family residences according to types and rooms.
  8. 8. ii. Water, Sanitation, Waste disposal. iii. Roads lighting, parks recreation, playgrounds. iv. Schools, nursery, primary, secondary, and high school. v. Markets, Cooperatives, consumer and credit societies. vi. Bankvii. Transportviii. Communication, post, telegraph and telephone ix. Health and medical services, dispensary, emergency ward out patient and in-patient care, family visiting, family planning. x. Recreation, games, clubs, craft centers, cultural programs that is music, clubs, interest, and hobby circles, festivals celebration, study circles, reading room and library, open air theater, swimming pool, athletics, gymnasia. xi. Watch and ward security.xii. Community leadership development, council of elders, committee of representatives, administrative of community, services and problem, child, youth and women’s clubs.xiii. Welfare facilities may also be categorized (a) intra-mural and (b) extra mural.Welfare Facilities by Government Welfare activities of the State in relation to the creation of basicWelfare Standards for workers employed in undertaking, culminated in passing of theFactories Act,1948; Mines Act, 1952; Plantation Lobour Act,1951; and similar othercontentment regulating working condition in other groups of industries like Railways,Airways, Sea-fares,(PWA) shops and commercial establishments and banks and insurancecompanies. The welfare activities covered by these funds include housing, medical, educationand recreational facilities for employee and their dependents.Welfare activities may also be defined as -: i. Statutory Provisions -: These are mandated by the Factories Act, 1948; The Mines Act, 1962; The Plantation Lobour Act, 1951 and same other acts of all these, the Factories act is most significant.
  9. 9. ii. Non Statutory Provisions -: Non Statutory Provisions are related to the house, building, education of children, leave travels concession, fair prices shops and loans for purchasing personal conveyance and host of other facilities. UNION-: IFFCO has one registered and recognized Union named as IFFCO Aonla Employees Unions. It is registered under Trade Union Act. The Indian Factories Act, 1948 -: The Act was first conceived in 1881, when legislation was enacted to protect children and to provide health and safety measure. Later, hours of work were sought to be regulated and were, therefore, incorporated in the Act in1911, the Act was amended and enlarged in1934 following the recommendation of Royal commission of labour. A more comprehensive legislation to regulate working conditions replaced the Act in1948.
  10. 10. CHAPTER V OF FACTORIES ACT Welfare [Section 42+052] Chapter V of the Act contains provisions for welfare measures for the workers.The whole of the chapter containing sections to the long desired provisions of uniformstandard of welfare order for industrial lobour.  Washing Facilities (S.42)  Facilities for storing and dry clothing (S.43)  Sitting facilities for occasional rest for worker who are obliged to work standing(S.44)  Fist and appliances (like first aid boxes or cupboards) –one for 150 workers and ambulance facilities, if there are more than 500 workers.(S.45)  Canteens with the capacity of more than 250 workers.(S.46)  Shelters rest rooms and lunch rooms, if employing over 150 workers.(S.47)  Crèche, if employing more than 30 women.(S.48)  Welfare Officer, employing 500 or more workers.(S.49)
  11. 11. BRIEF HISTORY OF IFFCO Indian Farmers fertilizer Cooperatives Limited (IFFCO) was established on 3rdNovember, 1967 as a multi-cooperative Organization.IFFCO-“The Fertilizer Giant”-: India is fast emerging as the potential work Leader in the economic field andagriculture countries to be the main stay of India’s economy. IFFCO the Pioneer organizationin the Cooperative Sector from its very inception has been performing exceedingly well Overthe years, it has grown in stature, strength and stability. In just three decades, it has turned outto be an institution with immerse contribution in National Progress. IFFCO is the federation more than 35,000 societies most of them being VillageCooperatives Spread all over India (near about 21 states). It is continuously enhancing the present production capacity and adding up newventures to fill up the demand supply gap.Present Set Up-: IFFCO’s four most modern plants are located at Kalol, Kandla in Gujrat and Phulpur;Aonla in Uttar Pradesh having the total annual Production Capacity of 4.7 Hilton tones offertilizers, one more Supported Plant is Under Construction at Oman. IFFCO’s all the Plantshave been ac heaving the annual capacity aberration in the range of 112-120%.
  12. 12. IFFCO IN BRIEF-:  Largest producer of fertilizer in the country.  Fertilizer marked through 36144 cooperative societies and 167 Farmer Service centers.  Service to the farmers through a variety of programmes.  Installed Annual Capacity. • UREA - 36.89 Lakh Tonne. • NPK/DAP - 19.74 Lakh Tonne. • Total “N” - 19.78 Lakh Tonne. • Total “P205” - 7.25 Lakh Tone.
  13. 13. IFFCO PLANTSKALOL UNIT-:Year of commissioning : 1975Investment : Rs. 71.23 Cr.Products : Ammonia, Urea, ‘N’KANDLA UNIT -:Year of Commissioning : 1975Investment : Rs. 24.6 Cr.Products : Ammonia, Urea “N”AONLA UNIT-:Year of Commissioning : 1988 & 1998Investment : Rs. 651.6 Cr.Products : Ammonia, Urea ‘N’.
  14. 14. IFFCO- A Pride venture of CO-Operatives The Story of IFFCO is a success story unparallel in the annals of Indian CO-Operative. Set up in 1967 as a multi CO-Operative with an authorized capital of Rs. 200Crore, the society has indeed blossomed in to a premier organization and the capital intensivefertilizer industry India. Ever since its Kalol and Kandla plants went in to commercialproduction during 1974-75 they have carved a niche for themselves in the realm of capacityutilization and establishing new production performance record each other. With three yearsof their going into commercial production IFFCO had occupied the coveted position ofcountry’s largest manufacture of fertilizer, the honour it has steadfastly maintained. IFFCO ‘sPhulpur plant which went in to production in 1980 - 81 further strengthened theorganisation’s production capacity thus enabling IFFCO, federation of 30500 Societies ,spread over 19 states and 3 union territories to provide a giant supply base for the CO-Operative distribution system . IFFCO added another feature in its cap by commissioning itsfourth Rs.666 Crore Ammonia - Urea plant at Aonla Bareilly (UP) 29th may 1988. Seeing the success of IFFCO Govt. of India has allowed IFFCO to expend all its fourplants. Thus the capacity of the plant at Aonla has been doubled. The commercial productionfrom the expansion units started from 25th December 1996. Kalol plants has been expandedand Commissioned in September 1997. Phulpur unit, a replica of Aonla expansion plant, hasalso been installed in November 1997. Kandla units expansion activities are in progress. Thus, IFFCO has emerged as the largest Producer & marketer of fertilizer in thecountry with four operating units located at Kandla & Kalol in Gujrat and Aonla (Bareilly) &Phulpur in UP. Its Contribution to the nation’s total fertilizers requirements in nitrogenousand phosphatic fertilizers are about 18% by Kalol, Phulpur and Aonla and 27% by Kandlaunit.
  15. 15. OBJECTIVES-:  Augmenting fertiliser Production and ensuring fertiliser availability at farmers door step.  Strengthing CO-Operative fertiliser distribution.  Educating, training and guiding the farmers for improving agricultural productivity and rural economy.  Promating Natoin’s growth through modern farming techniques.  To undertake research and such other activities conductive to the development of the industry well as IFFCO.  To inter into collaboration with CO-Operatives in India or in Foreign Countries For machinery and equipment’s and for designing engineering construction for maintenance or fertilizers, chemicals and plants.  To provide and arrange for the training of employees of the CO-Operative Societies to Promote and develop the sales of fertilizer and other agricultural production requisites in which IFFCO is interested.
  16. 16. VISION 2010The society has set for itself new target with objective to realize the group turnover of Rs.1500 crore and annual profit of Rs. 1500 Crore by the year 2010. The areas contemplated forfuture growth include. o Power o Bio fuels o Renewable energy o Banking. o New fertilizer Units o Phos.acid o Agri. Business and exports o Petroleum and Natural gasThe vision 2010 has already achieved the sales turnover by Rs.32933 crore during thefinancial year 2008 -09.
  17. 17. MAJOR AWARDS RECEIVEDKALOL  Seven Awards for overall, performance from FAI.  Two Awards for Industrial safety from GOI.  Award for Technical Innovation from FAI.  Two Raj Bhasha Shields for performing Hindi.  Award for Safety From National safety Council, Chicago.  Indo German Greentech Environment Excellence Award.PHULPUR  Four Awards for Productivity from NPC.  Six National Safety Awards from GOI.  Two awards for Overall Performance from FAI.  Two awards for Technical innovation from FAI.  Three National Energy Conservation Awards.  Three Awards for best Environment Protection from FAI.  Best Environment Excellence Award from Indo-German Genentech Foundation.  Best technical Paper award by FAI.
  18. 18. KANDLA  Twelve safety Award from National Safety Council, Bombay GOI.  Twenty three Safety Awards from Gujrat Safety Council, Barada.  Nineteen Awards for Safety from National Safety Council, USA.  Letter of Appreciation from CEB for Energy Conservation.  Raj Bhasha Award for Promoting Hindi.  Six Awards for Overall Performance from FAI.OTHERS  Three awards for Best Display in FAI Exhibitions.  Two awards for Highly Commendable Accounts.  Award in Appreciation of Initiative in Family Planning.  Awards for Best House Journal.
  19. 19. AONLA UNIT-: The flagship of IFFCO, Aonla Unit is located in the Gangetic Plains of Uttar Pradeshin Bareilly district about 25 km, South-West on Bareilly Aonla road. Aonla unit, an Ammonia - Urea complex, is comprised of two phases; Aonla-I andAonla-II. The Total Capacity of Aonla unit including both phases is 89, 91,000 MTPA forAmmonia and 14,52,000 MTPA for Urea having two streams of Ammonia and four streamsof Urea. Aonla-I was Commissioned in May, 1988 and Aonla -II in December 1996. BothAonla - I and Aonla - II units are achieving average annual capacity of 11.6%. IFFCO Aonla unit is one of the most efficient and quality use as well environmentcringed unit.
  20. 20. THE SALIENT FEATURES OF AONLA UNIT-:(A)Particular Aonla-I Aonla-IICapacity(per annum)Ammonia 4,45,500MT 4,45,500MTUrea 7,26,000MT 7,26,000MTProject Zero Date 08.01.1985 30.09.1993Mechanical Completion 08.01.1988 30.11.1996Ammonia Production Started 15.05.1988 13.12.1996Urea production Started 18.05.1988 26.11.1996Commercial Production Started 16.07.1988 25.12.1996Feedstock Natural Gas Natural Gas with naphthaProject Cost(Rs. in crores) 660 955Guaranted Specific Energy. per MTAmmonia 8.03 Gcal. 7.34 Gcal. With NG 7.43 Gcal. With NG + NaphthaUrea 5.76 Gcal. 5.4 Gcal.Plant Technology:Haldore Topsoe,Denmark Ammonia AmmoniaSnam Progetti,Italy Urea Urea
  21. 21. Consultants-:Development Consultant Ltd. & Steam & Power Generation, Offisites.TEC and PH Plants of both phases.PDIL and HITAS Ammonia AmmoniaPDIL and SNAM Progetti Urea UreaDedicated to Nations 17.05.1989 29.05.1997By Hon’ble P.M.Of India Late Sh. Rajiv Gandhi Sh. I.K. Gujral
  22. 22. ACHIEVEMENTS-:Aonla Unit has bagged following awards:  Best Project implementation (2nd Prize) by ministry of programme Implementation, Govt. of India.  Technical Film “New Horizons-Aonla Project” 2nd Prize by FAI (Fertilizer Association of India).  National Energy Conservation Award 1995(1st Prize) in the Fertilizer Sector By Ministry of Power, Govt. of India.  Certificate of merit from NPC(National Productivity council) for Performance in the year 1993-94.  Indo German Genentech Environment Excellence Award.  IFFCO found 7th rating award for U.P Government. It is only Organization which found this award.
  23. 23. HUMAN RESOURCE DEVELOPMENT-:Employer development leads to the organizational development IFFCO has grasped thisfundamental truth. A fully functional Training and Development Section a has been created toprovide learning avenues to the employees. Most of the employees are recruited as traineesand men required to undergo extensive off the job and on the job training in variousdisciplines. Other managerial and development training is also arranged in house as well as atthe other Prestigious institutions. The development activities do not end with the employeesbut extended to the families also.
  24. 24. Organization Chart Of IFFCO Unit Head (SGM) General Manager (Technical) CM DGM(System) DGM (Tech.) CM(F&S) DGM(Lab) JGM(Production) JGM(Urea& PH) JGMJGM UtilitiesTraning
  25. 25. ORGANISATIONAL STRUCTUREHead Office of IFFCO is situated at New Delhi. It has cooperative staff such as engineeringdivision that plays a link pin role between cooperative office, operating units of Kandla,Kalol,Phulpur ,Aonla and Paradeep in the same way staff functions as management servicedecision, finance and accounts, marketing. IFFCO consists of both line and staff managers but there are clear demarcation amongtheir authorities and responsibilities. The theme of Organizational effectiveness is to have ahigh degree of collaboration among the managerial personnel through the structure provides. The organization structure of IFFCO Aonla is as Fallow-: 1. Sr.General Manager Office-: Sr.General Manager is the highest authority of Aonla whose decision is final. 2. Finance and Accounts Department-: The department coordination with all division and complies the organizational financial results such as profit and loss account and balance sheet, budgeting etc. 3. Personnel and Administration department-: It is responsible for formulation of policies, procedures in matter of personnel and administrations as whole. Under this all personnel functions, welfare, time office, security and hospital related functioning are dealt with. 4. Maintenance Department-: Under which the maintenance of all mechanical, electrical maintenance, telephone and mechanical services are included. 5. Production Department-: Here, the production and all other related activities if production of Ammonia and Urea are considered 6. Utility Department-: The department of Utilities performs the functioning of production of steam, power and offsite purification of water of recycling. 7. Technical Department-: Here, technical services and engineering service of fire and safety, training research and development, energy conversion scheme, safety and population appliances take place and programmer consider.
  26. 26. 8. Material Department-: All material, purchasing included under this department and are managed according to the need of the hour.9. Civil Engineering-: Planning documentation, Civil factory, Civil Engineering working and all changes regarding these to are controlled and managed by this department10. System Department-: That is planned to consolidate and integrate the data base and further provide service beyond the operation level requirements in application for material management, production reporting, financial management, personnel management etc.11. Transport Department-: It looks after the transport facility to employee and their families for organization on contact basic.
  27. 27. PERSONNEL DEPARTMENTThe Personnnel Department is The Heart Of Any Organization, Which Act A Source OfInspiration and guidance in evolving personnel policies and frame rules and regulation forgrown and development of employee and to sens their deep commitment and sens ofbelonging to the organization. one of major factor contributing to the need for a personaldepartment in the fire place in the complexity and sophistication of most personnel /humanresource activities.The primary functions of the personnel department are:1) Organizational planning and development.2) Staffing and development.3) Training and development. Under TRG. & DEV. DEPARTMENT4) Compensation, Wages and Salary administration.5) Motivation and incentives.6) Employee services and benefits.7) Employee records.8) Labour and IR.9) Personnel Research and personnel audit.10) It is responsible for initiating and evolving sound personal policies, procedures andpractices.11) It is responsible for laying uniform service conditions for all the employees.12) It hold periodic meetings and discussions with representative of all recognized unionsfor resolving issues of company wise nature and inter in to agreement in respect of wages andallowances and allied matters.
  28. 28. Organizations Structure of P&A Department DGM (P&A)/J G M (P&A) Chief Manager Senior Manager Managers/DMs Senior Personnel/Senior Administrative Officer Personnel Officer/Administrative Officer Jr. Personnel Officer/Jr. Administrative Officer Sr. Assistant Jr. Assistant
  29. 29. Various sections under personnel Department at IFFCO 1. HRD CELL-:The cells have been created at divisional levels to ensure effective implementation of HRDplan with special emphasis on Identification of development needs and preparing manpowerfor future needs.It carries out following activities:a) Recruitment: For recruitment and selection both internal as well as external sources areused.b) Internal recruitment: Lower grade employees are promoted to higher gradesaccording to the eligibility criterion.c) External Sources: No agencies are hired. Vacancies are notified in employmentExchange, advertisement in News paper in also given. Usually, external recruitment isresorted only when internal sources dry up.2. Selection:After screening of applications suitable applications are called for and On line test/WrittenTest/interview personality physical tests. Selection is done by a selection committee. Itconsists of Head of concerned Department, Specialist and member from PersonnelDepartment.3. Training: Most of the employees are recruited as trainees and then required to undergoextensive off the job and on the job training in various disciplines.4. Posting and Transfers:Regardless of the post to which an employee is initially appointed and the station where he isposted. IFFCO reserves the right to transfer him from one post to another equivalent post andfrom one station to another, anywhere in India or abroad
  30. 30. 5. Promotion:IFFCO has a fixed and written promotion policy which is based on experience in the existinggrade and both seniority and merit wise. Usually it is based on both qualification &experience as well as cadre.6. Termination:An employee’s service may be terminated at any time on one month’s (but not less than 30days) notice on either side7. Industrial Relation:The organization has set up healthy traditions in encouraging and fostering cordial and,harmonious industrial relations in dealing with employees.The main functions of IR section are as follows:a) Compliance of statutory provisions.b) Dealing with unions. 12. Participate Dispute. 13. Disciplinary actions.8. Welfare:This sections deals with various welfare activities. (Like sport and cultural programmed foremployees, Canteen facility ( etc.).9. Time office:Keep track of employee attendance. Employees are given electronic cards which are to beelectronically punched at the time of entering or leaving the office/plant.
  31. 31. 10. Provident fund:IFFCO has its Own Board of Employees Provident fund as per EPF and misc. Provisions.Act, 1952 and PF benefits shall be as IFFCO EPF rules. 11. Retirement: Retirement and superannuation shall be at the age of 60 years.Various Sections Under Administration Department:  Estate Office:Takes care of sanitation of plant and township, allotment of houses, shops etc. Administrationdepartment also take care of indirect facilities like medical , HBL, libraries etc.  Horticulture:Looks after the plantation in the whole IFFCO Unit including township.  Guest house:Proper maintenance of guest house is required for accommodation facility to peoples whocome from outside e.g. Engineers etc. & IFFCO VIPs etc.  Sanitation:Takes care of sanitation of plant and township.  Transport:Takes care of proper running of transport facility provided to the employees.  General Administration:It takes care of other things such as furniture and fixtures, stationery, stock and non stockitems.  Hospital:
  32. 32. Attention is paid by Administration department for proper running of hospital, responsible forappointment of doctors and hiring specialists.
  33. 33. Objective of study To know the status of IFFCO Aonla. To know that IFFCO is providing facility to employees or not. To know that the plant is aware of employees welfare or not To know the employees are satisfy with the provide facility or not. To know the condition of working environment. To know that how the plant is working for the employees welfare
  34. 34. Research MethodologyNo work can be completed without the research methodology. Research methodology is animportant tool which provides a technique to conduct the study efficiently and effectively.Research methodology is a way to systematically solve the research problem. It may beunderstood as a science of studying how research is done scientifically.Research design: - research design is the plan, structure and strategy of investigation.Research design of the project will be exploratory research.Exploratory research is often the initial step in a series of studies designed to supplyinformation for decision making. The purpose of this research is to explore the potentialproblem and opportunities present for the decision situation.The sample size of the research was 50 employees.The source of information was the primary data which is collected through the survey of 50employees of IFFCO Aonla Unit.The secondary data like books, company annual reports, journals, and websites were accessedto increase the knowledge regarding the topic of study.Tabulation and graphical representation were also used for data analysis.
  35. 35. RESEARCH METHODOLOGY USEDArea Covered : IFFCO Aonla UnitSampling Technique : Simple random samplingSample Size : 50 employeesResearch Design : Exploratory research designData Collection : (a) Through Questionnaire (b) Personal ObservationTypes of Data : Primary & secondary both
  36. 36. Condition of work environment-:
  37. 37. Safety-: These are three types of securities at IFFCO plant. i. CISE (Central Industry Security Force) appointed by Government. ii. IFFCO Security.iii. Security on contract basic. a. There is a sanitation department (under administration department) which takes care of the cleanliness of work place. They take care of sanitation and take care of the cleaning and dusting. b. Estate Office and Horticulture department take care of the various functions. Such as house keeping, up keeping of premises – Compound wall, lawn, gardens and so forth passage and doors with washing etc. But there are separate department and do their works according to the nature of job. c. Sanitation and Cleanliness-: There is proper attention is paid the sanitation and cleanliness of working place like rooms, galleries and toilets and stores, furniture’s computers and other instrument. Proper attention is paid tot remove accumulation of dust (and refuse) and is removed daily by sweeping or by other effective means. d. Ventilation-: Ventilation is so necessary for the circulation of fresh air. There is provision for adequate ventilation in IFFCO. Elimination of dust, fumes, smoke and gases-: In IFFCO measures are taken to remove dust, fumes and gases from the workroom, for the clean environment and good health, there is proper arrangement to discharge the fumes, smoke and gases. It discharges at a height of 96 meter and the content of NH3 and Urea in as low as 6 ppm.
  38. 38. Humidity-: At IFFCO, the humidity of air is not artificially. It increased during the manufacturing process. Overcrowding-: IFFCO Anola plant is setup at a very large area so there is no question of overcrowding. There is 15 cubic meter space for every worker. Lighting-: At IFFCO there is sufficient and suitable arrangement of artificial and natural lighting in every part of the factory. Control of Effluents-: IFFCO understands its responsibility towards the environment. The effluent from various part of the plant undergoes extensive treatment. Effluent Treatment Plant (ETP) and this water is used for irrigation. Sitting Arrangement-: There is suitable arrangement for sitting in IFFCO. They provide a separate convenient comfortable seat and table and other facilities for officers and for other workers they provided the comfortable seat and table also. There are shelters, restrooms and lunch room for same purpose. Work men’s Safety Measures-: At IFFCO there is proper maintenance of machines and tools used To provide protection against dangerous fumes and gases ( which can be used up to 35 minutes) workers are provided with breathing apparatus, safety helmet, car plugs or muffs, goggles, dust mask, hand gloves to avoid any sort inhalation. Further there is a huge vacuum cleaner and height rotation fans to remove accumulated dust from workshop or from clothes of workers respectively. For the employee working in Ammonia Plant, Ammonia suit is provided to protect them. Detectors are there in the plant to detect leakage of Ammonia and Hydrogen. Pressure relieve valves are there to relieve excess pressure from any machinery.
  39. 39.  IFFCO has trained male workers for examination of the machineries. Further the employees are not allowed to wear loose clothing and are instructed to wear shoes while working.  In IFFCO no employees or any other person is not allowed to work at dangerous machines unless they are fully trained under adequate supervision and there is no women worker in plants.  In IFFCO proper attention is paid to fencing of machines. There is safeguard (pull guards, coupling guards etc) an every moving part of a primemover, every part of electric generator or motors, rotators, converters and every dangerouspart of any other machinery. Information or Communication-: There are so many notice boards at necessary places. Pictures and Posters are pasted for the information throughout the plant and in township as well. There communication channels are very fast and each and every person isconnected with other via telephone inside the plants control rooms.Working Hours-: In IFFCO, the daily working hours (in general shifts) are from 8:15 to 17:30,the lunch time is from 12:30 to 13:15 on Saturday the working hours from 5:15 to 12:30 only.Thus no workers work more than 48 hours in a week.Shifts-: In IFFCO there are four shifts in which workers are working the timing of the shiftsare as follow-: Shift A : 6:00 to 14:00 Shift B : 14:00 to 22:00 Shift C : 22:00 to 17:30 In IFFCO there is provision for intervals for rest of about 30 minutes. They can alsotake occasional break if required.
  40. 40. Extra Wages for Overtime-: In IFFCO workers are paid for overtime, by paying twice the existing rate of wages.The officers are given compensatory off for working overtime.Conveniences Urinals and Lavatories -:  Sufficient lavatories and Urinals accommodation (separate for male and female workers) of prescribed type and conveniently situated and accessible to workers at all time while they are at factory.  There are bathrooms, waste disposal baskets and spittoons, washbasins in sufficient numbers at convenient places which are maintained in a clean and hygienic condition.Drinking Water-: IFFCO provide the sufficient number of water coolers at different places in the plants.Canteen-:There is very large size canteen situated at main gate of the factory. It provides tea, snacks,lunch and meals at very reasonable rate to the employees.  There are shelters, class rooms, restrooms, reading rooms.  There is library (both at the plant and in the township) for the employee.  Fire Section has been provided with fire fighting tenders rapid intervention vehicles.  Fireproof clothing’s personal protective equipments explosive meters.  Safely belts.  Air breathing apparatus etc.Worker Healthy Services-: 1- Dispensary-: There is proper arrangement of a dispensary at factory area. They can start first aid treatment of the injured worker. The medicines, the bandages etc, are provided to the dispensary by IFFCO. 2- Health Center/Hospital-:
  41. 41. In IFFCO there is a hospital in the township to take of the employees and their families too.  There are three doctors  One Physicians  One Lady Doctor and One Child Specialist  Beside there are 5 nurses, 2 Aayas, One Sweeper, One Administrative Assistant and One Pathology Technician. 3- Emergency aid/First aid appliances-: There are well equipped first aid boxes readily available during all working hours at all the plants and offices respectively 4-Ambulance-: IFFCO provide four Ambulances to their employees for emergency period.Employment follow up-:In IFFCO progress of the employee Problems with regard to workload, Supervisors andcolleagues in Taken care by P & A Department via grievance handling etc.Economic Services-:In IFFCO there, are suitable, welfare schemes regarding health insurance, rewards andincentives, and gratuity and pension, workmen’s compensation for injury, family assistance intimes of need, profit and bonus sharing schemes etc.Labour-management participation-:The participative management is encouraged by formation and working of variouscommittees like workers committees, safety committee, canteen committee etc.Worker’s Education-:
  42. 42. In IFFCO stress is given to enhance the worker’s education this is done via reading roomlibrary, social education, seminars, factory news review, magazines for worker’s educationand knowledge.Washing facility-:In IFFCO there is adequate and suitable facilities for washing for the use of the workersemployed there in. They are kept clean and hygienic.Fire and Safety-: A well equipped, fire , and safety section has been in addition tovarious built in safety features of plan and technology.To include safety habit in each employee various safety seminars, training and competitionsare organized from time to time.Labour Welfare Officer-:Schedule of the act provides that in Every factory where in 500 or more workers areordinarily employed, The employer shall appoint at least one welfare officer. The officer isexpected to act as an advisor, counselor, mediator and Liaoning.Officer between themanagement and the labour specifically his/her duties include the following:For the same purpose IFFCO has appointed a welfare officer Mr. Jeetendra Bhardwaj whoacts as an advisor, counselor, mediator and Liaoning Officer between the management andthe lobour.1. Supervision of safety, healthy and welfare programs-:(i) Like housing, recreation and sanitation services.(ii)Working of joints committees.(iii)Grant of leave with wages.(iv)Redressed of worker’s grievances.
  43. 43. 2. Counseling workers in-:(i) Personal and family problems.(ii)Adjustment to their work environment.(iii)Understanding their rights and privileges.3. Advising management in matters of-:(i) Formulating welfare policies.(ii) Apprenticeship training programmers.(iii)Complying with statutory obligation to workers.(iv) Developing fringe benefits.(v) Worker’s education.4. Liaoning with workers so that they may-:(i) Appreciate the need for harmonious industrial relations in the plant;(ii) Resolve disputes, If any;(iii) Understand the limitations under which they operate.(iv) Interpret company policies correctly.5. Liaoning with the management so as to apprise the latter about worker’s viewpoints onorganizational matters.
  44. 44. CONTRIBUTORY PROVIDENT FUND AND FAMILY PENSION SCHEME Provident fund 12% of basic salary and D.A and out of this provident fundcontribution 1.166% is transferred to PE Scheme.Washing Allowance-: The employees who are supplied with protective clothing/uniform are granted andwashing allowance on the percentage basis.  For officers washing allowance percentage is 3% on the basic on the basic salary.  For the employees washing allowance percentage are 4% of the basic salary. REIMBURSEMENT OF FIXED LOCAL TRAVELLING EXPENSES The FLTE fixed by the management is on percentage basis of the basic payment of18%.
  45. 45. Salary Range for Officer GRADE OLD SCALE REVISED PAY SCALE B 25750-650-30950 75000-117750 B1 23750-600-28550 65000-102000 C 22500-600-27300 60000-94200 C1 21500-600-26300 55000-74750 D 20000-500-25000 51500-74050 E 18500-450-23900 43200-69200 F 17500-400-22300 38000-66500 F1 16000-400-20800 35000-61250 G 14500-350-18700 32000-56000 G1 13500-350-18050 29000-50750 G2 10750-300-16750 23000-40250 H1 9100-250-14600 20000-35000 SALARY RANGE FOR EMPLOYEES/WORKMEN GRADE OLD SCALE REVISED PAY SCALE H2 8200-220-12380 18500-32500 I 7600-210-11500 17000-29750 J 7100-175-10425 16000-28000 J1 6600-150-9450 15000-26250 K 6400-130-8870 14500-25500 L 6050-110-8360 13800-22200
  46. 46. L1 5650-100-7750 12800-20600M 5300-90-7190 12000-19200N 4300-80-6580 11000-17600O 4100-70-5570 9500-15300P 3300-50-4100 7500-12100Q 2500-40-3140 5700-9300R 1800-30-2280 4100-6700
  47. 47. Dearness Allowance-:100% DA neutralization will be applicable to all employees of IFFCO w.e.f. 01/01/2007.Thus DA as on 01/01/2007 will become zero with link point of All India Consumer PriceIndex (AICP) 2001=100, which were 126.33 as on 01/01/2007. The DA payable w.e.f 1stJanuary 2007 to 30/09/2009 shall be as per table given below. The payment of DA shall bereviewed quarterly as per the existing procedure Quarter Per% of Basic Pay Payable as Dearness allowance01.01.2007-31.03.2007 001.04.2007-30.06.2007 0.801.07.2007-30.09.2007 1.301.10.2007-31.12.2007 5.801.07.2008-30.09.2008 12.901.04.2009-30.06.2009 16.6
  48. 48. Fixation of PayThe pre revised Basic pay+ personal pay drawn by employees as on 31/12/2006+ DA @78.2% of pre revised basic for the purpose of fitment will be aggregated fitment benefit @30% on pre-revised basic+78.2 DA should be added to fix revised basic pay.Annul Increments  Annul Increments will be admissible up-to 3% of progressive basic pay and rounded off to next multiple of Rs.  The dates of annul increment of workmen will not be altered while switching over to the revised scales.  In respect of workmen annul date of increment falls on 01/01/2007 the January 2007 increment will be allowed to them in the revised pay scale up to 3% of revised basic pay.  Grant of annul increment will be governed by the rules of society amended from time to time.  Stay nation increment at maximum of 3% of basic pay will be admissible once in two years provided the performance of the employees is at least very good for those two years.Other AllowanceOther allowances will be limited to 32% of basic pay  Washing allowances  Education allowances  Reimbursement of expenses for newspaper and periodicals.  Canteen subsidy or tax exempts meal vouchers.  Transport allowance  Conveyance allowance etc.
  49. 49. House rent allowanceHouse rent allowance will be paid w.e.f 01/01/2007 on revised Basic pay as per rates givenhereClassification of Cities and Towns Rate of HRA Chennai, Delhi, Kolkata, Mumbai and 30 % of Basic Pay Bangalore All state capitals Ahmadabad, Kanpur, 25 % of Basic Pay Nagpur, Surat, Chandigarh, Cochin All other place !5 % of Basic PayWith effect from 01/04/09 minimum rate of HRA shall be @ 20% of revised Basic Pay.Cash Handling AllowanceCash handling allowance shall be revised as under w.e.f 01/01/07 Amount of Monthly Cash based Rate per Month  Up-to Rs. 50000 Rs. 150  Over Rs. 50000 & upto Rs. 500000 Rs. 300  Over Rs. 500000 & upto Rs. 750000 Rs.500  Over Rs. 750000 Rs.750
  50. 50. Cash Handling will not be treated as part of wages. It will be payable so long a personhandling cash.Shift Allowance Shift Allowance Rs. per Day  Morning 75  Evening 75  Night 150Hill/ Remote area AllowanceThere will be no change in the present rate of hill/ Remote allowance.Allowance for Long Working HoursWith effect from 01/01/2007 allowance for longer working hours to all workmen who areposted in plants and are required to work for 48 hours in a week will be paid @ 5% of initialof pay of respective scale of pay.PF Trust-: IFFCO is managing IFFCO PF Trust for the welfare of their employees. PF isgiven from 12% for employees side and 12% from employer side and 85 interest is also givenfor it.Various social securities run in IFFCO-:  Group personal accident insurance.  Personal life insurance.  Group gratuity, insurance scheme (If Death happen at 40 years).
  51. 51.  IFFCO has own Benevolent trust for welfare of its employees. It got post retirement medical assistance scheme IFFCO is contributing its premium of its employees.
  52. 52. TRANSPORT SUBSIDY FOR SCHOOL/ COLLEGE GOINGCHILDREN Employees, whose sons / daughters are studying in school/college and not availIFFCO’s transport for attending school/college, are granted Transport subsidy on thepercentage of basic salary.  For Officers Transport subsidy 3%.  For the employees Transport subsidy 4%.TUITION FEES-: Tuition fees in respect to school/college going children of the employees andofficers are 4% on their basic salary bases.CONVEYANCE SUBSIDY-: Those who are staying beyond radius of 5kms from their work place and have notbeen provided with IFFCO’s transport either free or on subsides rate as well as are not inreceipt to local travelling expenses, are paid a conveyance subsidy of Rs.30 per month.INCENTIVE FOR FAMILY PLANNING OPERATION-: Over and above the incentive given by State/Central/Local Self Government IFFCO also extends the following incentive to the employees who undergo Family Planning Operation.INCENTIVE-:  If sterilization operation is done after two Rs.1, 500 living children.
  53. 53.  If sterilization operation is done after three Rs.1, 125 living children.  All expenses on account of the sterilization operation are borne by the management.SPECIAL CASUAL LEAVE-:  6 days causal leave in case of sterilization operation under gone by the male employees  14 days special casual leave in case of sterilization operation under gone by the female employees.IFFCO TOWNSHIP-:IFFCO Township spread over an area of 500 acres having 1085 houses in township. Thetownship is situated on Bareilly-Aonla road in front of IFFCO plant.It provides all modern facilities, amenities and recreational aspects to all the employeesresiding in the township. The township has been setup like planned city. The houses are built up in a row and itis built up in a same design. Neat and clean and well-maintained C.C. Road is spread in alltownships. Green lawns and trees are grown among the houses and houses. There are some other facilities are provided too like-:  Parks-: There are so many small parks with green grass, trees, beautiful flowers and some rides.  Shopping Centre-: There are shopping complex where we can get each every daily use items. The shopping centers are divided into so many shops like provision store, medical store, readymade garment store, restaurants etc.  Hospital-: It has been well defined previously that hospitals with good doctors are situated in township.  Recreation clubs are there  TV community center is there.
  54. 54.  Open Air Theater. A big size swimming pool and stadium. A big beautiful temple is there. School-: There is one central and play-school for the children of the employees.
  55. 55. Waste disposal-:The effluents from various plants undergo extensive treatment in lagoons from where they areused for irrigation of the green belt.The logons areas have become natural habitat for the migratory birds during winter seasonand excel as any picnic resort.Community Development-:IFFCO being an institution is committed to work for the improvement of the socio economicconditions of rural population around the plant.Aonla unit has adopted several villages under its village Development scheme.  Hand pumps, road construction, school building amenities have been provided in the surrounding villages. Medical camps, free distribution of medicines, polio and diphtheria vaccines, Family planning and social marketing are the few activities undertaken in these villages.  Subah ladies club of township also plays an active role in Social welfare by running an education centre for poor people.  Farmers’ service centre has been established in village Sainda near Aonla unit which provide fertilizers, pesticides and seeds to the farmers.  For the same purpose a project “Strengthen Reproductive Health and family Planning Services in Alampur Zafrabad Block of Bareilly District” is being implemented by IFFCO Jan Kalyan Samiti. It is funded by USAID - India and IFFCO Aonla named “SIFPSA”.
  56. 56. IFFCO Conveyance Advance RulesLoan has been granted to the employees of IFFCO after confirmation. The condition for thesame is as follow: Motor Cars Motor cycle/scooter Auto Bicycle Vehicle(moped) of less than 1 HPAmount of Actual cost are Rs. 40,000 for motor Rs. 20,000 or 10 Rs. 3,000 or 90% cost of cycle & Rs. 30,000 months basic pay or actual cost ofAdvance maruti 800 for scooter or 24 anticipated cost of the bicycle cc(ordinary)whic months basic pay or auto vehicle whichever is hever is less anticipated cost of (moped), whichever least. limited to Rs. motor cycle & is least. 1,80,000. scooter whichever is least.Entitlement Employees in Employees in grade Employees in grade Employees in grade G1 and L1 and above N and above grade N and above above 108 equal 72 equal monthly 60 equal monthly 30 equal of monthly installments. installments. monthlyPeriod installments. installments.Recovery
  57. 57. House Building Loan (HBL)1. The advance is granted to employees of IFFCO who have regularly been appointed to theservice of IFFCO and have completed three Years of service.2. HBL may be granted for:a) Purchase of Plot / Land.b) To buy Flats.c) For construction of house.d) For maintenance.3. The maximum amount of loan granted should not exceed Rs. 5,00,000.4. The quantum of loan will be such that carry home pay after Deduction of loan installationshall not be less than 50% of Gross Salary or Rs.4000 (Whoever is less).Medical Benefits
  58. 58. 1) An employee of IFFCO is in respect of any ailment, disease, injury or disability, befallinghim or any dependent number of his family be eligible for reimbursement or medicalexpenses, subject to such Limits :-i) Fees paid by him to an Authorized Medical Attendant for Consolation (at his clinic or atemployee’s residence).ii) Fees paid to injection, dressings or minor surgery.iii) The cost of medicines or Pharmaceuticals necessary for treatment.iv) The fees paid for pathological, bacteriological, radiological or other examination.2). The reimbursement shall not exceed the annual ceiling as under.Number of family members (Including Ceiling for routine medical Treatmentthe employee himself) (per annum)For 2 family members. Rs. 2250/-For 3 family members above Rs. 4500/-Transport
  59. 59. IFFCO provides Transport facilities to all its employees to move from one place to another sothat they can work more efficiently.There are three categories of Vehicles:a) Buses.b) Light Vehicle.c) IFFCO Vehicle.1) Buses-: A total number of buses is 13 (on contract basis). Out of which 12 buses are usedto carry main and material from IFFCO Township to Bareilly and Vice Versa.These buses are use for three purposes:a) Shiftb) Marketingc) Schools busesOut of 13 buses one bus is used for traveling between township to Delhi and Vice-versa (Thisbus runs on alternate days i.e. on Monday, Wednesday & Friday.2) IFFCO VehicleIFFCO also owns a certain numbers of Vehicles itself. These are as Follows:Swaraj Mazda -1Truck -2Minibus -1Van -3Jeep -2Ambulance -4IFFCO company cars are allotted to JGM and above grade
  60. 60. Q. Are you satisfied with the transport facility in IFFCO?
  61. 61. 40 35 30 25 20 Transport Facility 15 10 5 0 Yes NoTransport facility of IFFCO is very good. 80 % employees of IFFCO is satisfied for thetransport facility.Q. Is IFFCO Aonla providing you drinking water facility?
  62. 62. 45 40 35 30 25 20 Drinking water facility 15 10 5 0 Yes NoIFFCO has proper arrangement of drinking water facility. IFFCO arrange clean andsafe drinking water for every department of IFFCO Aonla.Q. Is the plant providing you washing facilities?
  63. 63. 45 40 35 30 25 20 Washing Facilities 15 10 5 0 Yes NoAll employees of IFFCO are satisfied for the washing facilities. IFFCO provide washingsubsidy for all employees of plant.Q. Is there any health check-up center or hospital?
  64. 64. 50 45 40 35 30 25 Health check- 20 up/Hospital 15 10 5 0 Yes NoIFFCO arrange health check-up center/ Hospital in IFFCO Township. In hospital allnecessary facilities for general and emergency.Q. Are you satisfied with the health facilities of IFFCO?
  65. 65. 30 25 20 15 Health Facility 10 5 0 Fully Partially Un- satisfied satisfied satisfiedIFFCO provide health facilities for the employees. But all employees are not fullysatisfied for the health facilities of IFFCO.Q. Is the plant providing you canteen facility properly?
  66. 66. 25 20 15 10 Canteen Facility 5 0 Fully Partially Un- satisfied satisfied satisfiedIFFCO canteen facilities are not properly arranged. Some change is required forcanteen facilities.Q. Are the medical benefits satisfactory?
  67. 67. 50 45 40 35 30 25 Medical benefits 20 15 10 5 0 Fully agree Partially agree DisagreeAll employees are fully agreed for medical benefits. IFFCO give various type of benefitsof medical facility.Q. Are you satisfied with working hours and working shifts at IFFCOAonla?
  68. 68. 40 35 30 25 20 Working hours & 15 Shifts 10 5 0 Fully Partially Un- satisfied satisfied satisfiedApproximately IFFCO employees are satisfied for the working hours and working shiftsof Unit.Q. Should any change required in working hours and working shifts?
  69. 69. 30 25 20 15 Change in working 10 hours & shifts 5 0 Fully agree Partially Disagree agreeEmployees think that no change is required in working hours and working shifts ofIFFCO Aonla unit.Q. Should the plant provide education to the workers?
  70. 70. 35 30 25 20 Education to the 15 workers 10 5 0 Fully agree Partially agree DisagreeAll employees think that education is most important part of any organization, so allemployees feel that all important education should provide for related employees.Q. Does IFFCO Aonla run new employees welfare schemes time to time?
  71. 71. 30 25 20 15 Employees welfare 10 schemes 5 0 Fully agree Partially Disagree agreeAll employees are not fully agreed for that IFFCO Aonla unit run new employeeswelfare schemes time to time.Q. Are you satisfied with providing provision for leave?
  72. 72. 50 45 40 35 30 25 20 Provision for leave 15 10 5 0 Fully agree Partially Disagree agreeAll employees of IFFCO are satisfied for the provision for leave. Employees said that allleave are beneficial for employees’ health and other necessary time.Q. Are you satisfied with present wages and salary structure?
  73. 73. 30 25 20 15 Wages and Salary 10 5 0 Fully Partially Un- satisfied satisfied satisfiedSome change is required for present wages and salary structure. But Employees thinkthat six pay scales are satisfied for employee’s desire.Q. Are you satisfied with provision of provident fund?
  74. 74. 50 45 40 35 30 25 20 Provident Fund 15 10 5 0 Fully Partially Un- satisfied satisfied satisfiedApproximately employees are satisfied with the provision fund.Q. Are you satisfied with the pension scheme in IFFCO?
  75. 75. 40 35 30 25 20 15 Pension Scheme 10 5 0 Fully agree Partially Disagree agreeEmployees said that IFFCO pension scheme for employees is vary satisfactory, becauseit is a major welfare of any organization.Q. Is the plant providing loan facility for car, buying any plot etcsatisfactory or not?
  76. 76. 35 30 25 20 15 Lone Facilities 10 5 0 Fully Partially Un- satisfied satisfied satisfiedIFFCO provide lone facility for car, buying any plot etc, it is a good welfare foremployees’ point of view. It support financially for its employees.Q. Is the housing, road and lighting facility satisfactory?
  77. 77. 40 35 30 25 20 Housing, road and 15 lighting facilities 10 5 0 Fully Partially Un- satisfied satisfied satisfiedIFFCO provide proper housing, road and lighting facilities for its employees. Allemployees are satisfied for these major.Q. IFFCO Aonla providing entertainment facilities to employees are properor not?
  78. 78. 35 30 25 20 15 Entertainment facilities 10 5 0 Fully agree Partially Disagree agreeIFFCO Aonla are providing entertainment facilities to employees, but employees feelthat entertainment facilities are sufficient, some more facilities should provide forentertainment of employees.
  79. 79. FINDINGSThe majority of population under study is aware of the various welfare schemes beingprovided by the organization. IFFCO provides its employees good working conditions so thatthe employees may remain enthusiastic while discharging their duties. However some of the
  80. 80. employees are not satisfied with the working conditions of IFFCO but this may due to lack ofenvironmental acceptance. The organization schemes and working style is able to make the impact ofbelongingness so that the production is going up to mark. This shows that the production ofIFFCO lies in the fact that IFFCO cares its employees as its adopted one. Apart from this thevarious in-house training programs like self-motivation, greet gayan, yagan, environmentmanagement, fire and safety management are carried out to enhance the workers education. The added incentives enables the workers to lead a decent life in the midst of urbancongestion, rising inflation and poor living conditions. In IFFCO proper care and attentionhas been taken for the welfare of employees. All the above factors justify that the satisfactionshown by the employees of IFFCO is true and not superficial. IFFCO has been doing a greatjob in recognizing the unique place of the worker in the society and doing well for retainingand motivating employees.In short IFFCO has been providing its employees the circle of care asshown below:
  81. 81. Early recognition Avoidance ofand treatment of Stigma andIllness, Discrimination,Medical Care, EMPLOYEE Full SocialPsychological Participation,Support, WELFARE Human RightsHospitalization. SCHEMESocial support, IN Skills for care,Education, Crisis support,Vocational Support, IFFCO Financial Support,Day care, networking withLong-term care. Families.
  82. 82. LIMITATION
  83. 83.  The study is limited to sample. People working there are not interested in filling the questionnaires. Restricted entry in many of the departments. It was the tough time to get response from the workers as well as from their family member.
  84. 84. SUGGESTIONS1. Management must ask its employees time to time that what kind of change they would like to impart in the various welfare facilities being provided by the organization.2. The senior officers should make sure that subordinates have the tools to get the job done for achieving the goals.3. The people should be made known through proper feedback; how they are doing.4. Some more facilities should provide in IFFCO hospital and hospital facilities should be updated from time to time.5. More entertainment facilities should arrange by IFFCO. For it take suggestion from the employees, which type of facilities they want.6. Take feedback from time to time for various matters of employee welfare through questionnaires and personal opinion for welfare matter, and take serious steps for it.7. An organization i.e. IFFCO should promote the education of workers.8. Employees should be familiar with the-: a. Working Condition. b. Procedure and polices. c. Career growth rules.
  85. 85. Conclusion
  86. 86. Employee’s welfare is a systematic and objective way of increasing the efficiency andeffectiveness of the employees.In IFFCO proper attention and care has been taken for the welfare of employees andemployees here are very satisfied.It is probably because of this reason that IFFCO has emerged as a pioneer organization thefield of Co- operatives and is the leading producer of fertilizers.IFFCO started so many welfare schemes for employees and farmers. IFFCO provides themedical allowance, house and building loans and P.F, children education etc.IFFCO has been doing a great job in recognizing the unique place of the worker in the societyand doing well for him/her in retaining and motivating employees. BIBILIOGRAPHY
  87. 87. I have taken the help of many sources which provided me the valuable information about myproject. This information helped me in presenting this report in an effective and efficientmanner.My valuable source for primary data collection was Questionnaire.Sources of secondary data-:BOOKS:  Kothari C.R.; Research Methodology, New Age, New Delhi, 2007.  Wheelen T. L.; Strategic Management, Pearson Education, 2008.  ANNUAL REPORT OF IFFCO   SERVICES RULES OF IFFCO
  88. 88. Questionnaire EMPLOYEE WELFARE FACLITIES IN IFFCO AONLAName of Respondent.
  89. 89. House No.Phone No.No. of member in family 1) Are you satisfied with transport facility in IFFCO? Yes [ ] No [ ] 2) Is IFFCO Aonla providing you drinking water facility? Yes [ ] No [ ] 3) Is the plant providing you washing facilities? Yes [ ] No [ ] 4) Is there any health check-up center or hospital? Yes [ ] No [ ] 5) Are you satisfied with the health facility of IFFCO? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ] 6) Is the plant providing you canteen facility properly? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ] 7) Are the medical benefits satisfactory? Fully agree [ ] Partially agree [ ] Disagree [ ] 8) Are you satisfied with working hours and working shifts at IFFCO Aonla? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ] 9) Should any change required in working hours and working shifts? Fully agree [ ] Partially agree [ ] Disagree [ ] 10) Should the plant provide education to the workers? Fully agree [ ] Partially agree [ ] Disagree [ ]
  90. 90. 11) Does IFFCO Aonla run new employees welfare schemes time to time? Fully agree [ ] Partially agree [ ] Disagree [ ]12) Are you satisfied with providing provision for leave? Yes [ ] No [ ]13) Are you satisfied with present wages and salary structure? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]14) Are you satisfied with provision of provident fund? Yes [ ] No [ ]15) Are you satisfied with the pension scheme in IFFCO? Fully agree [ ] Partially agree [ ] Disagree [ ]16) Is the plant providing loan facility for car, buying any plot etc satisfactory or not? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]17) Is the housing, road, and lighting facility satisfactory? Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]18) IFFCO Aonla providing entertainment facilities to employees are proper or not? Fully agree [ ] Partially agree [ ] Disagree [ ]Any suggestion from your side------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------