MozyEnterprise provides cloud backup and file sync services for desktops, laptops, servers, and mobile devices using encryption and remote management capabilities. It addresses common IT problems like lack of backups, BYOD policies, and overloaded help desks. The document outlines MozyEnterprise's features, administration console, security practices, and professional services.
4. Problems Facing IT
Users not getting regular backups
• Mobile users not able to back up outside the network
• No way of knowing if users are backed up
BYOD & edge = lack of control over company data
• BYOD policies a double-edged sword: device savings, roaming data
• We have different departments using different solutions
• Users bringing their your own service with consumer-grade solutions
• – i.e. Dropbox, Carbonite, etc.
Users not following policy
• Users are not saving their data to the network drives
Helpdesk overloaded
• Users needing help with restores and accessing data
• Helpdesk vs. self-service
5. Mozy by EMC
Cloud Backup & Restore, File Sync, and Mobile Access as a Service
Comprehensive backup for DT/LT and RoBo
• Win and Mac backup clients for desktops and laptops
• Win, Mac, and Linux server backup, including native SQL & Exchange support
Robust management capabilities
• Configure, deploy, and centrally manage backups via web-based, multi-tenant
admin console
• Assign sub-admins, create user groups, set custom configuration
World-class data protection in the public cloud
• End-to-end encryption during backup, transfer, in flight and at rest
• Personal (256-bit AES) and corporate key options
• SSAE 16 audited, ISO 27001 & Safe Harbor certified, HIPAA Business Associate
Multiple restore and access options
• Restore via web, Mozy client, right-click, or hard drive
• Mozy Sync file synchronization for Win and Mac
• Mobile data access via apps for iOS and Android
8. NAS
EMC AVAMAR
Virtual
Environments
Database
Remote Office Desktop Laptop
MozyEnterprise Use Cases
Only EMC provides the complete solution…
Owned and managed AND protection beyond the firewall
Choose CapEx, OpEx, or both
On-premise and cloud options
9. Traditional LT/DT Backup Topology
Backup
Server
Tape
Drives
Shared
Storage
Backup
Management
Console
Backup InfrastructureOffice UsersRemote Users
11. MozyEnterprise
Desktop Laptop
Protection at Scale
Remote Server
Protection
Secure
Options for Managed or
Corporate Key Encryption
Network Efficiency
Dynamic File Resumes,
Scheduling, Shuttle Service
Transparent operations
VSS (Volume Shadow Copy)
Support
Hyper-V, Exchange, SQL,
Active Directory
Simplified Operations
Scheduled reporting, dynamic
configuration changes
Scalable
From 10 – millions of devices
Network Efficiency
Automatic File Selection, Single
Instance, Throttling
Flexible Deployment
Multiple Deployment Options
Simple or Federated
Activation and
Authentication
Simplified Operations
Pooled storage resources and
directory services automation
12. How Mozy Works
Data is
encrypted and
sent, backed up
to an encrypted
server online
Administrator
sets backup
and retention
policies
Lightweight agent
runs on target
laptops/desktops/
servers
Automatic backup
happens in the
background. No
user intervention
required
Previous versions and deleted files are kept on backup servers for immediate retrieval
for 90 days . . . making retrieval of accidentally deleted files possible
13. Administration
Administrators log in to the Web-based admin console to manage users, devices, configuration,
and billing, as well as monitor backup health across the business
The Mozy
Admin
Console
Account
Management
User
Management
User Group
Management
Administrative
Roles
Machine
Management
Resource
Allocation
Complete
Client
Configuration
Centralized
Restores
Custom
Backup
Settings
Reporting
and
Notifications
Schedule
Defaults
14. MozyEnterprise Account Architecture
Support Sub-
Administrator
Sales Sub-
Administrator
Marketing Sub-
Administrator
PD Sub-
Administrator
Sales Backup
Set/Client
Configuration
Marketing Backup
Set/ Client
Configuration
PD Backup
Set/Client
Configuration
Support Backup
Set/Client
Configuration
Sub-Partner
Root Admin
Sub-Partner
Root AdminCompany
Account Root
Administrator
Administrators log in to the Web-
based admin console to manage
users, devices, configuration, and
billing, as well as monitor backup
health across the businessSales
Marketing
Product
Development
Support
15. Pooled Storage Organization
SHARED
User Group 1
LIMITED
User Group 2
ASSIGNED
User Group 3
User 1 User N
No need to
allocate storage
to a device
STORAGE POOL
Mozy’s storage architecture
makes it easy to manage
resource allocation.
• Storage held at Organization level
• Shared, Limited, or Assigned
across user groups
• No need to allocate storage to
every single device
16. Federated ID
Seamless End-User Experience
• Single Sign-On Authentication
• Easily integrate with your existing SAML provider
Easy User Management
• Automatic provisioning and de-provisioning based on LDAP queries
• Set queries to keep data for terminated users time period after
termination
Zero Day Start, Stop, and everything in between
17. Custom Configurations
• Create custom backup sets or define what file types
should be backed up
• Back up automatically or to a schedule you choose
Lightweight Client
• Scan-once client with incremental backups
• Single-instance storage
• Customizable bandwidth throttling
• Bit-level file resume
Recovery Options
• 90-day versioning
• Restore via web, in-client, or media
• Local restores with Mozy 2xProtect
• Admin-initiated restores
Mozy Backup Client
18. Server Backup Capabilities
Easy and Supported Backup across Platforms
Mozy for Server combines the ease of desktop backup with support for
common server-specific applications found in 32- and 64-bit Windows
physical and virtual servers. Supports Win, Mac, and Linux servers.
Server-Specific Applications
Mozy for Server backs up server-specific applications, including:
• Network shares
• All versions of SQL Server® and Exchange
• SharePoint®
• Active Directory
• Com+ services
• SYSVOL directory share
• Windows Registry database
Speed to the Cloud
Mozy Data Shuttle service moves terabytes to the cloud in no time
19. Mozy Data Shuttle Service
• Mozy overnights Shuttle
• Customer plugs drive into
server, overnights it to Mozy
when loaded
• Mozy unloads data from the
drive into one of our secure
data centers
• Incremental cloud
backups begin automatically
• Data encrypted twice for
safe transit
– User configured
encryption key
-and-
– One-time use random key
• Secure three-pass deletion of
Data Shuttle drive at
datacenter
20. Real-Time Cloud Access
Mobile Devices
Direct access to
backup and sync
files
Browsers
Direct access to
backup and sync
files
Computers
Backup and sync
populates end
users’ files to the
cloud
Mozy Sync
Files are updated
across all devices,
can use C-key
encryption
Windows Mac
21. Mozy Restore Options
Restore With Your Machine
Use the Mozy software installed on
your PC to select the files you want
to restore
Click into an icon presented on your
PC in My Computer and find files and
folders backed up
Right-click in Windows any protected
file to restore the most recent or
previous version of a file
Admin Assist
Assist users by restoring on behalf
of your end users
Migrate a backup from one computer
to another
Restore Without Your Machine
Copy back data directly from your
removable storage device as part of
2X Protect
Order online a physical CD, DVD, or hard
disk drive containing a securely restored
copy of your data
Select your most important files for
restore directly from online Mozy
account web pages
22. Advanced Reporting Capabilities
As an administrator, you can . . .
Billing
Summary
. . . create the following reports: . . . and schedule the delivery of reports:
Outdated
Clients
Billing
Detail
Machine
Watchlist
Machine
Status
Resources
Added
Overdraft
Added
Machine
over Quota
Report Settings
Enter the name and other
required information
Report Scope
Email Options
Select the user groups to
be included
Select who, what, and when
you want reports delivered
23. Security and Privacy Are Paramount
MozyEnterprise Encryption
• 448-bit Blowfish default /256-bit AES personal or corporate key encryption
• Encryption key(s) are created and managed by the customer
• Mozy stores encrypted 1s and 0s
• No key escrow or “back-door” decryption
• Data is never decrypted on the Mozy servers, even for web restores
Third-Party Audits/Verification
• ISO 27001
• SSAE 16 (No major or minor variances identified)
• Veracode AA rating
• TRUSTe certified
• Safe Harbor
• HIPAA Business Associate