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WEBINAR FEBRUARY 2016:
SMARTER ATM TESTING FOR SMALLER TEAMS

2.
Open Test Solutions
> Branch Transformation
> EMV
> Mobile and Contactless
> New revenue streams like DCC
> Convergence of channels
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Open Test Solutions 3
What we test
ATMs
HSM
On Us
Off Us
Monitoring
Server
Visa
Mastercard
Telco Top-up
Advertisement
Server
Antivirus &
Security
Settlement/
Journaling
CUSTOMER
CONFIG
CARDS ACCOUNTS
HOST
VENDOR ATM
APPLICATION

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Open Test Solutions 4
What we test
ATMs
And everything else…
HSM
On Us
Off Us
Monitoring
Server
Visa
Mastercard
Telco Top-up
Advertisement
Server
Antivirus &
Security
Settlement/
Journaling
CUSTOMER
CONFIG
CARDS ACCOUNTS
HOST
VENDOR ATM
APPLICATION

5.
Open Test Solutions
>Customer experience
>Business risk
>Quality
>Performance
>Security
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Reasons for
testing…

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Open Test Solutions 6
When are we finished?
Tested
Not tested
Tests executed in a
typical cycle
10%
90%

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Open Test Solutions 7
But how do you know
if a change has
affected an unrelated area?

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Open Test Solutions 8
Often, scope is the only variable
Squeezed Quality Assurance
Time
Cost Scope
QUALITY

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Open Test Solutions 9
How we test…
Manually
Offshore
Outsourced
No Testing

10.
Open Test Solutions
Manual Testing
Challenges
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>Needs dedicated staff
>Slow: 25 tests per day typical
>Limited test coverage based
on risk assessment
>QA time often squeezed: overtime
or unsociable hours
>Leaves ATMs unused
60% of time

11.
Open Test Solutions
Outsourced
Testing Challenges
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>Lack of visibility
>Loss of in-house capability
>Need to provide test environment
>Staff churn
>Cost effectiveness

12.
Open Test Solutions
Automated
Testing Challenges
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>Up front investment
>Takes time to build tests
>May need different skills
>IT infrastructure impact

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Open Test Solutions
Comparing test approaches
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Time
% of test plan executed per cycle with fixed number of staff
Outsourced
Manual
Automated
100%
0%

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Open Test Solutions 14
ATM Test
Automation

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Open Test Solutions 15
Test Automation: obvious benefits
>Shorten test cycles
>Increase test coverage
>Reduce risk

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Open Test Solutions 16
Unexpected benefits
>Improve vendor management
>Improve staff engagement
>Increase agility
>Build a valuable asset

17.
Open Test Solutions
Before: 800 manual ATM tests took 23 man days
A real-world example
>UK bank
>Complex ATM migration project
>ATM software migration
>Switch migration
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After: 4,500 tests in less than 12 hours

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Open Test Solutions 18
So far, the time savings from
applying this new model have been
worth over £1m compared to the
projected manual costs of testing.
Subsequent annual savings, in the
maintenance cycle, is predicted at
around £1m per annum.
Major UK Bank Executive

19.
Open Test Solutions
Implementing test
automation
>Identify a project
>Build the business case
>Define achievable success
criteria
>Plan the automation project
>Plan the follow up
>Implement

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Open Test Solutions 20
Automated testing for the ATMs in your test room
ATM TestBench
Payment
Network
ATM Payment Host
Host comms
ATM TestBench: an FIS solution
Automation

21.
Open Test Solutions
Enable ATM TestBench on the ATM and
automate tests you run manually today
> Unattended test execution at real ATMs
> Automatic analysis
> Negative testing
> Reporting
> Minimal IT infrastructure
> Toggle ATM between manual and
automated testing
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22.
Open Test Solutions
In short

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Open Test Solutions 23
Small QA teams face specific challenges
Teams need to become more efficient
Test automation is a good way to become
more effective
ATM TestBench is a cost effective solution
for test automation

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Find out more
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www.fisglobal.com
opentestsolutions@fisglobal.com