This ppt is about KPO and Financial Service Sector in India. It explains the basics and examples related to concept. Data is taken from IBEF website.

1. By,
Sonam
UNIT-5
KPO &
TRADE IN SERVICE SECTOR

2. Knowledge Process Outsourcing
 Knowledge Process Outsourcing (KPO) is a form of outsourcing,
in which knowledge-related and information-related work is
carried out by workers in a different company or by a subsidiary
of the same organization, which may be in the same country or in
an offshore location to save cost.
 KPO business entities provide typical domain-based processes,
advanced analytical skills and business expertise.
 KPO is merely a continuation of BPO, though with rather more
business complexity.
 The central theme of KPO is to create value for the client by
providing business expertise rather than process expertise

5. SERVICE
 A type of economic activity that is intangible in nature and, is not
stored.
 A service is consumed at the point of sale.
 Simple services like those performed by the barber, the carpenter,
and the plumber.
 Highly capital-intensive activities like civil aviation and shipping.
 Employment-oriented activities like tourism, real estate, and housing.
 Infrastructure-related activities like railways, roadways, and ports
 Social sector- related activities like health and education.

9. Service Sector In
India

18. CASE
STUDY