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5. 5
Types
of
Workforce
Planning Operational Workforce
Planning – Focuses on skills and
capabilities needed within the next 6
to 18 months.
Strategic Workforce
Planning – Looks 3 – 5 year in
the future and anticipates new skills,
roles and situations that anticipates
new skills, roles and variables that
cannot be predicted but can be
prepared for.
6. 01
02
03
05
06
04
Strategic Planning
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Current Workforce Analysis
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Future Requirements Analysis
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Gap Analysis
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Workforce Action Planning
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Execute and Monitor
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6
Strategic Workforce Planning Model
8. 8
Strategic
Plan
(Mission
and
Vision)
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Vision
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Mission
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Values
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9
Strategic Plan (Goals & Objectives)
10. Function/Action
Performance Requirements
MUST WISH IDEAL
Action 01 Text Here Text Here Text Here
Action 02 Text Here Text Here Text Here
Action 03 Text Here Text Here Text Here
Action 04 Text Here Text Here Text Here
10
Strategic Plan (Performance Requirements)
11. Core
Competency
Kills
Business
Skills
Technical
Skills
Conceptual
Skills
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11
Strategic Plan (Core Skills & Competencies Needed for Success)
12. Break Time
10:00 am to 10:30 am
Let’s Have a Break, We'll Come Back After 30 Minutes
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12
13. 13
Strategic Plan (Expected Changes)
33%
21%
30% 32% 32%
12%
23%
12%
29%
16%
-66% -66%
-59%
-40%
-63%
Increase Stable Decrease
Market Entry Barriers
or Restrictions
Local Content
Rules
Import/Export
Duties
Environment
Restrictions
Governmental
Interventions in General
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15. 15
External
Analysis
(Industry Trends)
$6 Bn
$18 Bn
$45 Bn
2005 2012 2020 F
Revenue
$2.4 Bn
$3.2 Bn
$4.2 Bn
$5.1 Bn
$5.2 Bn
$6.7 Bn
$8.5 Bn
$10.1 Bn
0% 20% 40% 60% 80% 100%
FY06
FY07
FY08
FY09
FY10
FY11
FY12
FY13
Export
*FY06-13
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16. External Analysis
(Trends in Public
Sector
Employment)
16
-30%
-25%
-20%
-15%
-10%
-5%
0%
5%
10%
2010 Q3 2011 Q3 2012 Q3 2013 Q3 2014 Q3 2015 Q3 2016 Q3
Education
NHS
Police
Civil Service
HM Forces
Local Government
Other Health and
Social Work
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19. 19
Internal
Analysis
(Workforce
Trends)
Workforce Trends ,1990-2020
The percent over age 55 more than doubles
The percent over age 16-24 declines
17.9% 15.8% 13.6% 12.5%
70.2% 70.1%
66.9%
62.9%
11.9% 13.1%
19.5%
24.6%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
1990 2000 2010 2020
55 and older 25 to 54 16 to 24
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20. John Doe
CEO
Jane Star
Manager
Anita Light
Asst. Manager
Tomas Cross
Staff
Jack Stouts
Staff
Janna Doe
Staff
Abram Smith
Team Leader
Eric Star
Web designer
Loren Smile
Web designer
20
Internal Analysis (Organizational Structure)
21. Context
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Respect
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Promotions
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Fun
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Responsibility
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High Performance
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Internal
Analysis
21
Internal Analysis (Organizational Culture)
22. 22
Internal
Analysis
(Employee
Morale)
70%
The percentage employees that
are disengaged
21% Decrease
Productivity
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22% Decrease
Profitability
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65% Decrease
Turnover
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23. 23
Internal Analysis (Current Levels of Performance)
Employee Performance
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Total sales january Total sales February Total sales March
Employee 1 $8.5700 $8.7600 $8.5700
Employee 2 $7.5900 $7.6700 $7.2500
Employee 3 $9.5000 $8.7400 $8.2380
Employee 4 $10.1200 $9.9600 $10.1700
Employee 5 $8.3700 $8.4300 $8.4200
$6.000
$6.500
$7.000
$7.500
$8.000
$8.500
$9.000
$9.500
$10.000
$10.500
sales
24. Category 03
Category 04
Category 05
Staff Composition
25%
4%
6%
30%
35% Category 02
Category 01
24
Current Staff Composition
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25. Current Staff Profile- Years of Experience Needs
30
73
40
90
22
25
30
10
48
2
30
0
0
20
40
60
80
100
120
Category 1 Category 2 Category 3 Categiory 4
Percentage
of
Staff
Staff Types
>10 Years
5-10 Years
<5 Years
Least
Experience
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Years of Experience
of Hospital Staff
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25
27. 27
Planning for
Future
Workforce
Needs
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0% Growth 10% Growth 15% Growth
Total New Hires Needed
800 700 735
920 870 1,010
4,235
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
2011 2012 2013 2014 2015 2016 2012-2017
Number
of
Headcount
Year
29. 29
Gap Analysis Template
Gap Analysis
Gap Dimension Current State Future State Gap
Role Segmentation
Headcount Requirements
Technical / Business Skills
Behavioral Characteristics /
Other Competencies
Experience And Education
30. 30
Gap Between Current & Required Staff
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2422
1707
1987
401
287
923
1123
1489
75 117
0
500
1000
1500
2000
2500
3000
Category 1 Category 2 Category 3 Category 4 Category 5
Number
of
Staff
Current Required
31. 31
Workforce Gap Analysis Results
Staff Type Current Required Gap Ratio
01 93 45 47 2.0
02 287 117 170 2.5
03 1707 1128 579 1.5
Dentistry 73 10 63 7.3
Lab 107 49 56 2.2
Radiology 221 16 205 13.8
34. 34
Action Plan
Gap Dimension Current State Future State Gap
Role Segmentation Supporting Core
Need to be more strategic; increase
impact to operating excellence and
revenue
Headcount Requirements 15 23 8
Technical / Business Skills Two plus years consumer lending exp. Data analytics technologically savvy
Change recruiting criteria create
technical training
Behavioral Characteristics /
Other Competencies
Sales focus, strong interpersonal,
leadership, oral and written
communication skills
Inspirational leader systems thinking
intellectual curiosity risk-taker
Change recruiting criteria create training
modules on these topics;
Provide mentors
Identify developmental
Assignments
Experience And Education
Three or more years related experience
in financial institution branch
Bachelor degree and/ or equivalent
experience in financial institution;
customer service mgmt experience
Change recruiting criteria promote
education reimbursement program
37. 37
Our Vision
Vision
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Mission
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Goals
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38. Our Team
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39. About Our
Company
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39
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02
03
04
40
Our Goals
01
41. vs
%
60
Male Accounts
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Female Accounts
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%
40 41
Comparison
42. Financial
BASIC
382.146
PREMIUM
461.232
PRO
512.131
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42
43. In a career that spanned
four decades, he said
a lot of smart things about
life, death, and work.
“ “
…Steve Jobs
CEO and majority
43
44. Timeline
44
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2015
2016
2017
2018
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USA
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Brazil
50% Adapt it to your needs and
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Australia
80%
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Russia
70%
45
Location
46. Speed on
90%
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Dashboard
60
0
10
20
30 40 50
70
80
90
100
110
120
130
140
46
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Peter Smith
CEO
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Marry Graves
Financial manager
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Sofia William
Product Manager
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John Graves
Marketing Manager
47
Important Note
48. 48
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Puzzle 01
02 04
03
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NEWSPAPER
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49
Newspaper
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Target
50
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01
02
03
04
05
06
51
Circular
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01
02
03
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06
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04
52
Venn
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01
02
04
03
53
Mind map
54. 02
04
01
03
05
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54
Lego
55. 55
Matrix
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High-Low
Quadrant
High-High
Quadrant
Low-High
Quadrant
Low-Low
Quadrant
Low High
Low
High
Low
High
High
Second
Attribute First Attribute
56. 01
02
03
Funnel
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58. 58
Column
Chart
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Product 01
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Product 02 0
10
20
30
40
50
60
70
80
90
100
Jan Feb Mar Apr May Jun
Sales
in
percentage(%)
Year 2018
98%
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59. 59
Line
Chart
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Product 01
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Product 02
0
10
20
30
40
50
60
70
80
FY' 11 FY' 12 FY' 13 FY' 14 FY' 15 FY' 16 FY' 17 FY' 18
Sales
in
percentage(%)
Financial Years
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60. 60
Donut Pie
Chart
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Product 01
Product 03
Product 02
Product 04
Product 05
20%
08%
15%
26%
18%
61. 61
Bar
Chart
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0
10
20
30
40
50
60
70
80
90
100
FY' 12 FY' 13 FY' 14 FY' 15 FY' 16 FY' 17 FY' 18
Sales
in
percentage(%)
Financial years
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62. 62
Area
Chart
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Product 01
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Product 02
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90%
0
10
20
30
40
50
60
70
80
90
100
FY '12 FY '13 FY '14 FY '15 FY '16 FY '17 FY '18
Sales
In
Percentage(%)
63. 63
Radar
Chart
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Product 01
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Product 02
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0
5
10
15
20
25
30
35
Jan
Feb
Mar
Apr
May
Jun
64. 64
Combo
Chart
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Product 01
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Product 02
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Product 03
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0
1
2
3
4
5
6
7
8
9
10
0
10
20
30
40
50
60
70
80
90
100
FY' 11 FY' 12 FY' 13 FY' 14 FY' 15 FY' 16 FY' 17 FY' 18
Growth
Rate
(%)
Market
Size
(RMB
100
Million)
65. 65
Stacked
Line
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Product 01
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Product 02
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Product 03
Revenue
In
Percentage
0
2
4
6
8
10
12
14
FY' 15 FY' 16 FY' 17 FY' 18
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