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Board Chair Message
It was a great honour to be acclaimed as the Chair of the Simcoe
Muskoka District Board of Health this year. In my years serving on
the Board, it has been a thrill to work with the committed volun-
teers who serve as Board of Health members and the dedicated
staff of the health unit; their knowledge and passion for the health
of Simcoe Muskoka’s residents is inspiring. As a member of the
Board of Health I find the role we play as an advocate and a voice
for public health especially rewarding. Highlights from the past
year include:
•	 The Board wholeheartedly supported the efforts to raise
awareness of the benefits of a basic income guarantee, now
being piloted in several locations in Ontario.
•	 After hearing a report on the limited number of vulnerable
people who are eligible for financial support for dental care,
the board pressed for more funds for institutionalized seniors,
low income adults and seniors, and the working poor.
•	 The Board recommended that the federal government take
an end-game approach to tobacco control, putting in place
progressive strategies to reduce smoking to less than 5% of
the population by 2035. It has also recommended that the
provincial government align its efforts with this approach.
The freeze on the provincial base grant for cost-shared programs
continued for a second year in 2016. The Board of Health con-
tinued to support modest levy increases and actively pursued
additional funding through one-time provincial grants to mitigate
program and staffing losses. We have had to be very nimble in
our efforts to maintain acceptable levels of service for a growing
population while achieving compliance with accountability targets
set by the province and moving forward on our Strategic Plan. The
organization reported progress on all four Strategic Directions;
tackling urgent public health issues such as climate change and
fiscal constraints, leveraging partnerships to enhance organizational
knowledge and skill, addressing the factors that create inequities in
overall health such as low income and demonstrating efficiency and
effectiveness in the delivery of public health services.
While the current Strategic Plan will continue to guide our actions
through December 2018, the Board of Health has started to talk
about the next strategic plan and the changing face of public health.
The past year has seen the provincial government focus its attention
on the role of public health in Ontario’s health system as part of the
broader health system transformation. The Patients First Act man-
dates formal linkages between Boards of Health and the Local Health
Integration Networks (LHIN) with a greater role in system planning
– a partnership that is already well established in Simcoe Muskoka.
The modernization of minimum standards for public health programs
and a more clearly defined framework for reporting and account-
ability will play a critical role in shaping our agency in the future. Our
strategic priorities for 2019 and beyond will take into account this
changing policy environment. The planning process will also engage
Board of Health members, staff and stakeholders to ensure that the
agency continues to be responsive to local perspectives and needs in
the future.
Over the past year we said goodbye to some long-serving Board of
Health members whose contributions helped to shape this agency.
We are grateful for their willingness to serve the residents of Simcoe
and Muskoka. While we will miss those familiar faces, I am excited
by the introduction of new talents and perspectives as a result of
new membership. Our deliberations promise to be lively and infused
with innovative thinking.
I look forward to continuing with our initiatives, and to the many new
challenges that are sure to arise. I have every confidence in the Board
and the staff of the health unit to manage them with the knowledge,
passion and innovative thinking I have already witnessed.
Scott Warnock
Board Chair
Recent policy direction from the provincial government has
called for a closer working relationship between public health
and the Local Health Integration Networks (LHIN). This
has been reflected both in the Patients First Act (passed in
December 2016), and in the recently released Ontario Stan-
dards for Public Health Programs and Services (draft, as of
the writing of this message). The legislation confirms and
expands on the strong local ties the Simcoe Muskoka District
Health Unit has already established with the two LHINs in
our area. It is important to note that much public health work
has always been done with the rest of the health care system,
including with primary care providers (e.g. vaccination) and
within health care facilities (e.g. infection control and outbreak
response). The Simcoe Muskoka District Health Unit remains
dedicated to excellence in this type of collaborative work and
committed to expanding these connections to address new
and emerging issues. The collaborative efforts to address the
growing misuse and addiction to opioids in our communities
are a perfect example. The implementation of a comprehensive
local Opioid Strategy that integrates prevention, harm reduc-
tion, treatment, surveillance and enforcement will draw on the
skills, expertise and resources across many sectors, including
health care, if we are to be successful.
It is also critical that we continue to focus energies and efforts
on the determinants of health beyond the health care system.
Factors such as income, education, occupation, and com-
munity design, including housing and walkable and cycleable
neighbourhoods, are known to have a powerful influence on
health. As an agency we have identified the determinants of
health as a strategic priority with an initial focus on the public
health needs of individuals and families living with low income.
Individuals living with low income have higher rates of chronic
diseases and are more likely to die earlier than individuals
Message from the Medical Officer of Health
who are better off financially. Growing up and living with low
income can also contribute to food and employment insecurity,
lower levels of education, being poorly housed or homeless,
social isolation, stress and difficulty accessing quality health
care. We continue to strengthen our existing partnerships with
municipalities, school boards, health and social service agen-
cies and those with lived experience to create supportive and
fair systems, structures and policies that can impact a person’s
income and earning potential. Through the latter part of 2016
we were encouraged by the news that the provincial government
would be announcing a basic income pilot project. The pilot
sites were named this spring and include Thunder Bay, Hamilton
and Lindsay.
Climate change has been declared by the World Health Organi-
zation to be the most important public health issue of our era
and identified as a Strategic Priority by the Board of Health.
A climate change vulnerability assessment for Simcoe and
Muskoka was completed this spring. The report documents a
range of public health challenges in our communities - now and
into the future. Listed among them are the physical harms from
extreme weather events and fluctuations in temperature; the
effects of poor air quality; impacts on food production; and the
risk of increased vector borne diseases (Lyme disease and West
Nile virus). Over the months to come we will work with munici-
palities, community groups and others to safeguard the public’s
health from the impacts of climate change.
We look forward to continued collaboration with all of our com-
munity partners and the residents and visitors to Simcoe and
Muskoka to meet the challenges and pursue the opportunities
for health in the year to come.
Dr. Charles Gardner
Medical Officer of Health
21,244
vaccines given to
Grade 7s & 8s
in schools
55
infection prevention
& control complaint
investigations
7,642
vaccines given during public
immunization clinics
175
community &
institutional outbreak
investigations
3,882
client visits
to sexual health
clinics
23,348
children screened for
tooth decay
Clinical Service Department
824
personal services setting
inspections
•	Education and awareness to reduce the
incidence and spread of infectious diseases
•	Investigation and follow up with clients with
reportable infectious diseases
•	Managing disease surveillance
•	Immunization of children and adults, including
distribution of publicly-funded vaccines to
health care providers
•	Sexual health clinic services, including sexually
transmitted infection follow up
•	Healthy Smiles Ontario dental services to
children and adults—both mobile and fixed
clinics
•	Infection prevention and control education,
inspections and complaint investigations in
health care, personal services and licensed
child care settings
Good oral health is an important part of overall health.
Without treatment, dental problems can lead to pain,
difficulty chewing and serious infection.
In 2015, local hospital emergency departments man-
aged 4,125 visits of people with dental disease. In
2014, Simcoe Muskoka physician offices saw close to
7,700 patient visits for similar problems. Most often,
people were dealing with abscesses and dental pain
from cavities. This is an expensive way of treating
dental pain, when the real solution is preventive dental
care and early identification and treatment. However,
people living in low income have difficulty afford-
ing dental services that can prevent problems from
becoming serious.
Eligible children and youth age 17 or younger living
in low income are able to get dental care through the
Healthy Smiles Ontario (HSO) program. The health
unit’s Oral Health team provides dental screening for
children and youth at schools and health unit offices.
Screening can help to determine whether children
need emergency, essential and preventive care and are
eligible for the HSO program. Emergency dental care is
also available for adults on publicly funded programs.
In 2016, the Ministry of Health and Long-Term Care
integrated six publicly funded oral health programs and
benefits into the existing Healthy Smiles Ontario pro-
gram. The program is simplified now, and refocuses
the public health role on oral health promotion, preven-
tion, screening and surveillance and access to care for
clients, rather than program administration.
In 2016, the Oral Health team provided care to more
than 1,150 HSO clients at its clinic in Barrie and on its
Healthy Smiles Ontario mobile dental bus, which visits
communities throughout Simcoe and Muskoka. The
team also saw almost 700 adults on publicly funded
programs who otherwise may not have been able to
access service.
The health unit’s Board of Health has a strong history
of advocating for improved oral health and access
Improving dental health services for those in need
to dental care for residents. As part of its continued
efforts and with the support of the province, the Board
established a fixed dental clinic in the health unit’s
Gravenhurst office to augment the service provided
by the HSO bus. The new clinic also offers improved
accessibility for clients with physical limitations and
families with small children. Open since February 2017,
the clinic had booked 136 appointments by the end
of May.
0
1
2
3
4
5
6
7
8
9
10
2009 2015
Age-StandardizedVisitRateper1,000population
Oral Health-Related Emergency Department Visits
Simcoe Muskoka and Ontario, 2009 and 2015
Simcoe Muskoka Ontario
Data Sources: Ambulatory Visits & Population Estimates [2015], Ontario Ministry of Health and Long-Term Care, IntelliHEALTH
ONTARIO, Date Extracted: [05 April 2017].
All Oral Health visits (ICD-10 code: K00-K14). Age-standardized using the 2011 Canadian Standard Population.
I Confidence Interval
Data Sources: Ambulatory Visits & Population Estimates [2015], Ontario Ministry of Health and Long-Term Care, IntelliHEALTH
ONTARIO, Date Extracted: 05 April 2017. All OH visits (ICD-10 code: K00-K14).
Social Media
Tobacco-Free Chatter
Smoking among adults in Simcoe Muskoka has signifi-
cantly declined over the past decade; in 2013/14 one in
five adults reported smoking cigarettes daily or occa-
sionally, compared with one in three in 2000/01.
However, tobacco use remains the number one cause of
preventable death and disease in Canada, killing 13,000
Ontario residents every year. Looking to motivate local
residents to try quitting, the Tobacco-Free Living team
launched a social media campaign, using testimonials
from local former smokers who are suffering from the
negative health effects from smoking.
The campaign, #tobaccotradeoff, used the health unit’s
website, a new Facebook page and Twitter account, as
well as traditional media to share the message that when
people smoke, they make tradeoffs that include living
with poor health.
The campaign emphasized quit support and help, driving
people to the health unit’s quit smoking webpages that
detail how people can get free quit smoking counselling
and nicotine replacement therapy.
During the four-month campaign, views of the quit to-
bacco pages on SMDHU’s website more than tripled and
170 cessation calls were made to Health Connection.
Life with Kids is Messy and That’s Ok!
Knowing that many parents use social media to share
their stories and struggles, the health unit’s Child
Health team used Facebook and blogs to reach out to
parents for its Life with Kids is Messy campaign.
The campaign used gentle humour to normalize the
challenges and successes all parents experience. Its
aim was to create a supportive place for parents to talk
about their experiences, to raise awareness of positive
parenting strategies, and to make parents feel comfort-
able attending parenting classes.
Life With Kids is Messy included radio and Facebook
advertising as well as “Messy Mommies” videos and
a series of blogs. Six video interviews with a public
health nurse looked at solutions for common parent-
ing concerns and the supports that Health Connection
provides to parents.
The three-month campaign, which was the first health
unit promotion to rely on social media almost exclu-
sively, generated more than 4,000 reactions (such as
like, love, haha) on Facebook, 1350 views of the blogs,
and more than 2000 visits to the health unit’s website.
Outreach to community expands through new and traditional channels
People looking for health information have more options to choose from than ever.
From the telephone and traditional media, to social media sites like Facebook,
people are using a variety of channels to access and share information, to look
for programs and advice, and to get answers to questions. In order to be more
accessible, the health unit continues to expand upon the ways it provides informa-
tion and service to the public. In addition to growing the health unit’s Health Connection
telephone service which fields thousands of calls a year, the agency is enhancing its use
of the web and social media. These tools allow the health unit to deliver information and
programming outside of regular office hours.
Connecting people
to health information
With more than 46,000 calls in 2016, Health Con-
nection, SMDHU’s free confidential health informa-
tion and referral service is one of the first ways the
public contacts the health unit.
Staffed by public health nurses, public health
inspectors and customer service representatives,
Health Connection provides support by link-
ing individuals to health unit services, including
Healthy Babies Healthy Children, prenatal classes,
immunization, dental, and sexual health clinics, as
well as courses such as food handler certification.
Staff also connect individuals with local community
services, resources and programs that can further
assist them with their needs.
Beginning as a telephone service about 25 years
ago, Health Connection has expanded with technol-
ogy and the increasing use of mobile devices.
Email, Twitter and Facebook are additional ways in
which residents of Simcoe Muskoka can contact
Health Connection.
Recognizing the changing face of Simcoe Mus-
koka, Health Connection’s telephone interpretation
service is available in 170 languages, allowing
residents to speak to a public health professional in
the language they prefer.
Video conferencing for TB treatment
Tuberculosis (TB) is not a common disease in Simcoe
Muskoka – there have been between zero and eight
confirmed cases of TB in our area every year since 2000.
Treating TB takes between six and nine months, and the
client must take their medication consistently to avoid
developing a drug-resistant strain of the bacteria.
Provincial protocols recommend and support directly
observed therapy (DOT), where a public health nurse
watches the client take their medication on a daily basis
to ensure that they complete their treatment. DOT also
allows the nurse to make sure the client is able to toler-
ate the medication, and that they are coping with the
home isolation requirements while they are infectious.
In 2014 the health unit introduced DOT by video con-
ferencing. DOT by video allows the nurse to watch the
client take their medication via video. It is implemented
once a client is no longer infectious and isolated, usually
somewhere between two and eight weeks after the start
of medication.
Time efficient and economical, DOT by video permits
the client and nurse to meet at a time conducive to both
schedules, allows the client to resume normal daily
activities, and significantly reduces nurse travel time.
Online prenatal classes
Attendance at free prenatal classes offered by the
health unit’s Reproductive Health team has more than
doubled in the last five years. To meet the demands of
clients and ensure program accessibility, the health
unit introduced online prenatal classes early in 2017.
The online classes offer availability for parents-to-be
who aren’t able to get to in-person classes or prefer to
learn at their own pace and at a more convenient time.
The online class information has all of the same topics
as the in-person classes.
The online classes were launched at the beginning of
February; an average of 28 people enrolled each month
during February and March. In April, following Face-
book advertising, more than a 100 people signed up for
the classes.
210
families received
Triple P— Positive Parenting Program
support
1,270
expectant parents attended
in-person
prenatal classes
4,770
home visits by public health
nurses or family home visitors
82
schools engaged with public
health nurses from the
Healthy Schools program
(2016-2017 school year) 1,168
visits to the
Breastfeeding Place
Community and Family Health Department
•	Healthy lifestyle programming to prevent
chronic diseases through physical activity and
healthy eating
•	Healthy schools programming to help create
and maintain healthier school environments
•	Prevention of injuries and substance misuse
•	Healthy child development support from pre-
conception to school transition
•	Prenatal classes, breastfeeding clinics and
support, and parenting education
•	Home visits to new parents through the Healthy
Babies Healthy Children program
Opioid crisis sparks need for local strategy
The headlines tell a harrowing story: “Canada’s deadly
opioid crisis”, “deadly addiction”, “an epidemic of
opioid use and abuse”. Unfortunately the headlines are
not an exaggeration. The total number of opioid-related
deaths in 2014 exceeded the number of people killed
in motor vehicle collisions in Ontario. Locally we are
not immune from painkiller misuse and addiction. The
death rate from opioids in Simcoe Muskoka is higher
than the Ontario rate—in 2015, there were 43 opioid
deaths in Simcoe Muskoka, including eight that were
related to fentanyl.
While all age groups are affected, the issue is more
concentrated among young males. Between 2011 and
2015, the opioid poisoning death rate among adult
males between the ages of 25 and 44 years was 19.2
deaths per 100,000 population, which was significantly
higher than any other age group for both males and
females.
There has also been a significant upward trend in the
opioid poisoning emergency department visit rates
in Simcoe Muskoka, which has been higher than the
provincial rates since 2004. Emergency department
visits for opioid poisonings is highest among younger
adults aged 20 to 44 years. Local residents living in the
bottom 20% of household income experienced double
the rate of opioid poisoning emergency department
visits when compared with those living in the top 20%
of household income.
There is a lot of work to be done. ‘Towards an Opi-
oid Strategy for Simcoe Muskoka: A Gap Analysis’
compiled by the health unit’s Injury and Substance
Misuse Prevention team with input from community
partners, identifies numerous areas to be addressed.
Some of those current needs include better access to
naloxone (a life-saving drug that reverses the effects
of overdoses) when and where most appropriate, rapid
access to treatment for those wanting to tackle addic-
tion, alternatives to medication for pain management,
updated prescribing guidelines for physicians, training
for first responders and real-time data on all overdoses
in communities in Simcoe Muskoka.
The tragic misuse and addiction to opioids, both pre-
scription and illicit, in our communities has brought to-
gether numerous partners to collaborate strategically
to reduce the harm related to opioids through the de-
velopment of a local response to the issue. The Simcoe
Muskoka Opioid Strategy integrates prevention, harm
reduction, treatment, surveillance and enforcement
to address this growing regional problem. Partners in
this initiative include the health unit, the North Simcoe
Muskoka Local Health Integration Network, the Simcoe
Muskoka Alcohol and Other Drug Strategy (a group
of community partners working on a comprehensive
alcohol and other drug strategy for the region), the
police, local hospitals, emergency response providers,
education, mental health and addiction services and
other members of the community.
Important strides are being made. Naloxone, which
until recently was only accessible from the health unit,
is now more widely available. Pharmacies now provide
naloxone to those at risk of overdose as well as their
families. Some emergency response organizations now
carry naloxone, and provincial prisons also have nal-
oxone to give to those at risk upon release. The health
unit also continues to build awareness and understand-
ing of this complex problem with public communica-
tion and education.
0
5
10
15
20
25
30
35
40
45
50
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Age-StandardizedRateper100,000population
Year
Opioid Poisoning Emergency
Department Visits
Simcoe Muskoka and Ontario, 2003-2015
Simcoe Muskoka
Ontario
D t A b l t Vi it & P l ti E ti t [2003 2015] O t i Mi i t f H lth d L T C
I Confidence Interval
There was a significant upward trend in the opioid
poisoning emergency department visit rates in both Simcoe
Muskoka and Ontario over the 13-year period from 2003
to 2015. The opioid poisoning emergency department visit
rates in Simcoe Muskoka have been significantly higher than
the provincial rates since 2004.
Data source: Ambulatory Visits & Population Estimates [2003-2015], Ontario Ministry
of Health and Long-Term Care, intelliHEALTH ONTARIO, Date Extracted: [April 28,
2017]. ICD-10 Codes (Any Dx - Excluding Query/Suspect Dx): T400-T404;T406; Age-
standardized using the 2011 Canadian Standard Population.
1,129
rabies exposure
investigations
87,376
Inspection
Connection
website page views
3,233
inspections for
smoking and
tobacco / vape
sales to youth
139
tick submissions recreational water
facility inspections
1,251
7,565
food premises
inspections
STOP smoking
community workshops held
(supporting 345 people
to quit smoking)
68
Environmental Health Department
•	Food safety education and food premises
inspections
•	Safe water inspections and education
•	Health hazard prevention and management,
including vector-borne diseases
•	Rabies prevention and control
•	Tobacco-free living, including cessation,
prevention, protection, education and
enforcement
•	Emergency management and response
planning
Assessment looks at health impacts of climate
change on the most vulnerable
Climate change is having a significant impact on
ecosystems, economies and communities. Extreme
weather events, such as flooding, are becoming a com-
mon news event as communities struggle to deal with
their damaging effects.
While the effects of climate change on our environment
are more obvious, less well understood are the health
impacts, and in particular who will be most affected.
The health unit has been planning for the long-term
health impacts of climate change since 2014 when it
identified climate change as an issue of public health
importance for the organization. In 2017, a vulnerability
assessment—‘A Changing Climate: Assessing health
impacts and vulnerabilities due to climate change within
Simcoe Muskoka’ —was completed as a key compo-
nent of the health unit’s climate change action plan.
Those most sensitive to the health effects of climate
change are children, seniors (a group that is expected
to increase in number by 30% in Simcoe Muskoka by
2041), those living in low income, the homeless and
precariously housed, and individuals with pre-existing
chronic conditions.
We can expect food production to be interrupted by
periods of drought and extreme downpours, with
subsequent increases in the price of food. Those who
are already unable to afford healthy food will be most
impacted.
Water quality will be impacted through the increased
potential for contamination by bacteria as well as
increases in blue-green algae blooms. Climate change
also means an increased risk of disease spread by
vectors such as blacklegged ticks (Lyme disease) and
West Nile virus-carrying mosquitoes across all of Sim-
coe Muskoka. We can also expect impacts to air qual-
ity, more extreme hot temperatures, extreme weather
events, and exposure to ultraviolet radiation.
The vulnerability assessment, created with engage-
ment from municipal stakeholders, community
members and conservation and environmental orga-
nizations, identifies climate change mitigation activi-
ties already underway or anticipated in our area. This
includes the identification of barriers to and catalysts
for action on climate change and the perceived role of
the health unit. To ensure accuracy and thoroughness
more than 15 external partners reviewed and provided
comments on the vulnerability assessment.
Next steps include engagement with local municipali-
ties and agencies to support planning and mitigating
for the anticipated effects of climate change. The health
unit will also create tools and resources for community
members to increase the knowledge of local climate
change impacts on health.
0
10
20
30
40
50
60
70
80
90
100
Extreme Weather Heat Waves Smog Advisories Disease Carrying
Insects
Percentofadults(18+)
Climate change is very likely to cause more..
Perceptions about Climate Change
Simcoe Muskoka Adults, 2010 and 2014
2010 2014
Data Sources: Rapid Risk Factor Surveillance System (RRFSS), Simcoe Muskoka District Health Unit, Cycle 6 (Sept-Dec, 2010); Cycles 17&18 (May-
Dec, 2014). Data collected by the Institute for Social Research (ISR) at York University, Toronto, Canada.
I Confidence Interval
In 2014, approximately half of Simcoe Muskoka adults
(ages 18+) said that climate change was very likely to cause
more: extreme weather, heat waves and smog advisories in
their community. These figures were all significantly
higher than what was reported in 2010.
Data Sources: Rapid Risk Factor Surveillance System (RRFSS), Simcoe Muskoka District
Health Unit, Cycle 6 (Sept-Dec, 2010); Cycles 17 &18 (May-Dec, 2014). Data collected
by the Institute for Social Research (ISR) at York University, Toronto, Canada.
serving more than
540,000
people
379
staff as of
December 31, 2016
8,800
square kilometers of land
area covered
8
office locations
	Human Resources and Infrastructure Department
•	Human resources management and
implementation of human resources
strategy, health and safety, and payroll
•	Infrastructure, renovation and facilities
management for eight office locations
•	Information technology and
telecommunications planning and
implementation
Assessments reveal use and awareness of health unit services
Awareness, Use and Access
of health unit programs and services
Well Water Testing
Immunization
Programs for Parents and Parents-To-Be
Sexual Health Clinics
Mobile Dental Clinic
Quit Smoking Programs
Awareness
Programs that topped the list when asked about
awareness of health unit services
Use
2
Routine and Flu
Immunization Clinics
1
Well Water
Testing
3
Mobile
Dental Clinic
Use of health units services – respondents’ top three
Access
Most Valued Service Characteristics—What’s Important?
Quick response time to inquiries
Staff available by phone
Extended hours of operation
Informative website
On-site parking
Near community centres and social services
Close to a highway
Close to schools and child care centres
Office Location—What’s Important?
Understanding and being responsive to the needs of Simcoe Muskoka residents
is crucial to guiding the planning of services and programming for the health unit.
With this in mind, the health unit leveraged the skills and resources of the Survey
Skills Development Course of Statistics Canada to survey a random sample of
Muskoka (Northern Service Area) and South Simcoe (Southern Service Area)
residents in 2015 and 2016 respectively.
The purpose of the survey was to better understand residents’ awareness and use
of health unit programs, and the features they most value in the health unit’s office
settings and approach to service delivery. This information will be used to help shape
public health services in the future.
0
1
2
3
4
5
6
7
Determinants
of
Health
n=4
NumberofIndicators
Target Not Met In Progress Target Met
Results for Indicators with 2016 Targets
by Strategic Direction
Organizational
Capacity
n=4
Urgent
Public Health
Issues
n=7
Accountability &
Performance
Measurement
n=1
Strategic Plan 2016-2018
1
progressing
13
meeting targets
Our commitment to quality and
performance measurement
Accountability Agreement, 2016
Indicator Performance Status
Strategic Plan 2016-2018Simcoe Muskoka District Health Unit’s approach to performance management is based
on a commitment to continuous quality improvement, a culture of information sharing
and understanding, and a focus on risk management. Measures of performance are
reported annually to the province, Board of Health and the community.
Strategic Plan
Effective strategic planning provides a road map for where an organization is going,
the actions needed to make progress, and the benchmarks for assessing progress
along the way. The health unit monitors, measures and reports progress on the agency
strategic plan using a set of indicators established for each of the strategic outcomes.
Colour is used to visually depict progress on each strategic plan outcome. Green
represents success in meeting an indicator related to the strategic outcome, yellow
represents work in progress and red reflects limited or no action initiated to date.
As of December 2016, action has been taken on 15 of the 16 identified strategic out-
come indicators.
Accountability
Accountability Agreements between Boards of Health and the Ministry of Health and
Long-Term Care require regular reporting on performance indicators. The Board of
Health is required to use best efforts to achieve program-related Performance Targets
defined by the province and specified in the Public Health Funding and Accountability
Agreement. In 2016, Simcoe Muskoka District Health Unit met 13 program perfor-
mance targets and demonstrated progress towards target achievement for one indica-
tor. The results are used to guide performance improvement plans.
For more information, visit our website at www.smdhu.org.
46,364
Health Connection
inquiries
499,015
times SMDHU Facebook
posts were seen
•	First point of contact for the public by
telephone through Health Connection
service
•	Health promotion and communications
planning and implementation
•	Media relations
•	Integrating health equity and determinants of health
into all programming
•	Population health assessment, surveillance, evaluation and
quality improvement
•	Finance and administration
	
24,843
visits to the
Simcoe Muskoka
HealthSTATS
website
Program Foundations and Finance Department
MEDICAL OFFICERS OF HEALTH
Dr. Charles Gardner
Medical Officer of Health & Chief Executive Officer
Dr. Colin Lee - Associate Medical Officer of Health
Dr. Lisa Simon - Associate Medical Officer of Health
BOARD OF HEALTH
Scott Warnock ....................................................................................................Chair
Barry Ward .................................................................................................Vice Chair
Thomas Ambeau........................................................................ Provincial Appointee
Sandy Cairns...............................................................District of Muskoka Appointee
Ralph Cipolla......................................................................... City of Orillia Appointee
Lynn Dollin.....................................................................County of Simcoe Appointee
Anita Dubeau.................................................................County of Simcoe Appointee
Fred Hamelink....................................Provincial Appointee (term expired April 2017)
Steve Kinsella............................................................................. Provincial Appointee
Betty Jo McCabe....................................................................... Provincial Appointee
Sergio Morales......................................................................City of Barrie Appointee
Gail Mullen.................................................................................. Provincial Appointee
Margaretta Papp-Belayneh................Provincial Appointee (term expired April 2017)
Terry Pilger..................................................................District of Muskoka Appointee
Peter Preager............................................................................. Provincial Appointee
Ben Rattelade.................................... Provincial Appointee (term expired April 2017)
Brian Saunderson..........................................................County of Simcoe Appointee
Peter Willmott............................................................................. Provincial Appointee
Mandatory Cost-Shared Programs - 76%
Healthy Babies Healthy Children - 7%
Healthy Smiles Ontario - 6%
Smoke Free Ontario - 3%
Other 100% Provincially Funded Programs - 4%
Other - 4%
76% Provincial Grant
20% Municipal Levy
4% Other
EXPENDITURES
$36,808,022
REVENUE
$37,913,305
2016 Health Unit Financials

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2016 -2017 Annual Community Report

  • 1.
  • 2. Board Chair Message It was a great honour to be acclaimed as the Chair of the Simcoe Muskoka District Board of Health this year. In my years serving on the Board, it has been a thrill to work with the committed volun- teers who serve as Board of Health members and the dedicated staff of the health unit; their knowledge and passion for the health of Simcoe Muskoka’s residents is inspiring. As a member of the Board of Health I find the role we play as an advocate and a voice for public health especially rewarding. Highlights from the past year include: • The Board wholeheartedly supported the efforts to raise awareness of the benefits of a basic income guarantee, now being piloted in several locations in Ontario. • After hearing a report on the limited number of vulnerable people who are eligible for financial support for dental care, the board pressed for more funds for institutionalized seniors, low income adults and seniors, and the working poor. • The Board recommended that the federal government take an end-game approach to tobacco control, putting in place progressive strategies to reduce smoking to less than 5% of the population by 2035. It has also recommended that the provincial government align its efforts with this approach. The freeze on the provincial base grant for cost-shared programs continued for a second year in 2016. The Board of Health con- tinued to support modest levy increases and actively pursued additional funding through one-time provincial grants to mitigate program and staffing losses. We have had to be very nimble in our efforts to maintain acceptable levels of service for a growing population while achieving compliance with accountability targets set by the province and moving forward on our Strategic Plan. The organization reported progress on all four Strategic Directions; tackling urgent public health issues such as climate change and fiscal constraints, leveraging partnerships to enhance organizational knowledge and skill, addressing the factors that create inequities in overall health such as low income and demonstrating efficiency and effectiveness in the delivery of public health services. While the current Strategic Plan will continue to guide our actions through December 2018, the Board of Health has started to talk about the next strategic plan and the changing face of public health. The past year has seen the provincial government focus its attention on the role of public health in Ontario’s health system as part of the broader health system transformation. The Patients First Act man- dates formal linkages between Boards of Health and the Local Health Integration Networks (LHIN) with a greater role in system planning – a partnership that is already well established in Simcoe Muskoka. The modernization of minimum standards for public health programs and a more clearly defined framework for reporting and account- ability will play a critical role in shaping our agency in the future. Our strategic priorities for 2019 and beyond will take into account this changing policy environment. The planning process will also engage Board of Health members, staff and stakeholders to ensure that the agency continues to be responsive to local perspectives and needs in the future. Over the past year we said goodbye to some long-serving Board of Health members whose contributions helped to shape this agency. We are grateful for their willingness to serve the residents of Simcoe and Muskoka. While we will miss those familiar faces, I am excited by the introduction of new talents and perspectives as a result of new membership. Our deliberations promise to be lively and infused with innovative thinking. I look forward to continuing with our initiatives, and to the many new challenges that are sure to arise. I have every confidence in the Board and the staff of the health unit to manage them with the knowledge, passion and innovative thinking I have already witnessed. Scott Warnock Board Chair
  • 3. Recent policy direction from the provincial government has called for a closer working relationship between public health and the Local Health Integration Networks (LHIN). This has been reflected both in the Patients First Act (passed in December 2016), and in the recently released Ontario Stan- dards for Public Health Programs and Services (draft, as of the writing of this message). The legislation confirms and expands on the strong local ties the Simcoe Muskoka District Health Unit has already established with the two LHINs in our area. It is important to note that much public health work has always been done with the rest of the health care system, including with primary care providers (e.g. vaccination) and within health care facilities (e.g. infection control and outbreak response). The Simcoe Muskoka District Health Unit remains dedicated to excellence in this type of collaborative work and committed to expanding these connections to address new and emerging issues. The collaborative efforts to address the growing misuse and addiction to opioids in our communities are a perfect example. The implementation of a comprehensive local Opioid Strategy that integrates prevention, harm reduc- tion, treatment, surveillance and enforcement will draw on the skills, expertise and resources across many sectors, including health care, if we are to be successful. It is also critical that we continue to focus energies and efforts on the determinants of health beyond the health care system. Factors such as income, education, occupation, and com- munity design, including housing and walkable and cycleable neighbourhoods, are known to have a powerful influence on health. As an agency we have identified the determinants of health as a strategic priority with an initial focus on the public health needs of individuals and families living with low income. Individuals living with low income have higher rates of chronic diseases and are more likely to die earlier than individuals Message from the Medical Officer of Health who are better off financially. Growing up and living with low income can also contribute to food and employment insecurity, lower levels of education, being poorly housed or homeless, social isolation, stress and difficulty accessing quality health care. We continue to strengthen our existing partnerships with municipalities, school boards, health and social service agen- cies and those with lived experience to create supportive and fair systems, structures and policies that can impact a person’s income and earning potential. Through the latter part of 2016 we were encouraged by the news that the provincial government would be announcing a basic income pilot project. The pilot sites were named this spring and include Thunder Bay, Hamilton and Lindsay. Climate change has been declared by the World Health Organi- zation to be the most important public health issue of our era and identified as a Strategic Priority by the Board of Health. A climate change vulnerability assessment for Simcoe and Muskoka was completed this spring. The report documents a range of public health challenges in our communities - now and into the future. Listed among them are the physical harms from extreme weather events and fluctuations in temperature; the effects of poor air quality; impacts on food production; and the risk of increased vector borne diseases (Lyme disease and West Nile virus). Over the months to come we will work with munici- palities, community groups and others to safeguard the public’s health from the impacts of climate change. We look forward to continued collaboration with all of our com- munity partners and the residents and visitors to Simcoe and Muskoka to meet the challenges and pursue the opportunities for health in the year to come. Dr. Charles Gardner Medical Officer of Health
  • 4. 21,244 vaccines given to Grade 7s & 8s in schools 55 infection prevention & control complaint investigations 7,642 vaccines given during public immunization clinics 175 community & institutional outbreak investigations 3,882 client visits to sexual health clinics 23,348 children screened for tooth decay Clinical Service Department 824 personal services setting inspections • Education and awareness to reduce the incidence and spread of infectious diseases • Investigation and follow up with clients with reportable infectious diseases • Managing disease surveillance • Immunization of children and adults, including distribution of publicly-funded vaccines to health care providers • Sexual health clinic services, including sexually transmitted infection follow up • Healthy Smiles Ontario dental services to children and adults—both mobile and fixed clinics • Infection prevention and control education, inspections and complaint investigations in health care, personal services and licensed child care settings
  • 5. Good oral health is an important part of overall health. Without treatment, dental problems can lead to pain, difficulty chewing and serious infection. In 2015, local hospital emergency departments man- aged 4,125 visits of people with dental disease. In 2014, Simcoe Muskoka physician offices saw close to 7,700 patient visits for similar problems. Most often, people were dealing with abscesses and dental pain from cavities. This is an expensive way of treating dental pain, when the real solution is preventive dental care and early identification and treatment. However, people living in low income have difficulty afford- ing dental services that can prevent problems from becoming serious. Eligible children and youth age 17 or younger living in low income are able to get dental care through the Healthy Smiles Ontario (HSO) program. The health unit’s Oral Health team provides dental screening for children and youth at schools and health unit offices. Screening can help to determine whether children need emergency, essential and preventive care and are eligible for the HSO program. Emergency dental care is also available for adults on publicly funded programs. In 2016, the Ministry of Health and Long-Term Care integrated six publicly funded oral health programs and benefits into the existing Healthy Smiles Ontario pro- gram. The program is simplified now, and refocuses the public health role on oral health promotion, preven- tion, screening and surveillance and access to care for clients, rather than program administration. In 2016, the Oral Health team provided care to more than 1,150 HSO clients at its clinic in Barrie and on its Healthy Smiles Ontario mobile dental bus, which visits communities throughout Simcoe and Muskoka. The team also saw almost 700 adults on publicly funded programs who otherwise may not have been able to access service. The health unit’s Board of Health has a strong history of advocating for improved oral health and access Improving dental health services for those in need to dental care for residents. As part of its continued efforts and with the support of the province, the Board established a fixed dental clinic in the health unit’s Gravenhurst office to augment the service provided by the HSO bus. The new clinic also offers improved accessibility for clients with physical limitations and families with small children. Open since February 2017, the clinic had booked 136 appointments by the end of May. 0 1 2 3 4 5 6 7 8 9 10 2009 2015 Age-StandardizedVisitRateper1,000population Oral Health-Related Emergency Department Visits Simcoe Muskoka and Ontario, 2009 and 2015 Simcoe Muskoka Ontario Data Sources: Ambulatory Visits & Population Estimates [2015], Ontario Ministry of Health and Long-Term Care, IntelliHEALTH ONTARIO, Date Extracted: [05 April 2017]. All Oral Health visits (ICD-10 code: K00-K14). Age-standardized using the 2011 Canadian Standard Population. I Confidence Interval Data Sources: Ambulatory Visits & Population Estimates [2015], Ontario Ministry of Health and Long-Term Care, IntelliHEALTH ONTARIO, Date Extracted: 05 April 2017. All OH visits (ICD-10 code: K00-K14).
  • 6. Social Media Tobacco-Free Chatter Smoking among adults in Simcoe Muskoka has signifi- cantly declined over the past decade; in 2013/14 one in five adults reported smoking cigarettes daily or occa- sionally, compared with one in three in 2000/01. However, tobacco use remains the number one cause of preventable death and disease in Canada, killing 13,000 Ontario residents every year. Looking to motivate local residents to try quitting, the Tobacco-Free Living team launched a social media campaign, using testimonials from local former smokers who are suffering from the negative health effects from smoking. The campaign, #tobaccotradeoff, used the health unit’s website, a new Facebook page and Twitter account, as well as traditional media to share the message that when people smoke, they make tradeoffs that include living with poor health. The campaign emphasized quit support and help, driving people to the health unit’s quit smoking webpages that detail how people can get free quit smoking counselling and nicotine replacement therapy. During the four-month campaign, views of the quit to- bacco pages on SMDHU’s website more than tripled and 170 cessation calls were made to Health Connection. Life with Kids is Messy and That’s Ok! Knowing that many parents use social media to share their stories and struggles, the health unit’s Child Health team used Facebook and blogs to reach out to parents for its Life with Kids is Messy campaign. The campaign used gentle humour to normalize the challenges and successes all parents experience. Its aim was to create a supportive place for parents to talk about their experiences, to raise awareness of positive parenting strategies, and to make parents feel comfort- able attending parenting classes. Life With Kids is Messy included radio and Facebook advertising as well as “Messy Mommies” videos and a series of blogs. Six video interviews with a public health nurse looked at solutions for common parent- ing concerns and the supports that Health Connection provides to parents. The three-month campaign, which was the first health unit promotion to rely on social media almost exclu- sively, generated more than 4,000 reactions (such as like, love, haha) on Facebook, 1350 views of the blogs, and more than 2000 visits to the health unit’s website. Outreach to community expands through new and traditional channels People looking for health information have more options to choose from than ever. From the telephone and traditional media, to social media sites like Facebook, people are using a variety of channels to access and share information, to look for programs and advice, and to get answers to questions. In order to be more accessible, the health unit continues to expand upon the ways it provides informa- tion and service to the public. In addition to growing the health unit’s Health Connection telephone service which fields thousands of calls a year, the agency is enhancing its use of the web and social media. These tools allow the health unit to deliver information and programming outside of regular office hours. Connecting people to health information With more than 46,000 calls in 2016, Health Con- nection, SMDHU’s free confidential health informa- tion and referral service is one of the first ways the public contacts the health unit. Staffed by public health nurses, public health inspectors and customer service representatives, Health Connection provides support by link- ing individuals to health unit services, including Healthy Babies Healthy Children, prenatal classes, immunization, dental, and sexual health clinics, as well as courses such as food handler certification. Staff also connect individuals with local community services, resources and programs that can further assist them with their needs. Beginning as a telephone service about 25 years ago, Health Connection has expanded with technol- ogy and the increasing use of mobile devices. Email, Twitter and Facebook are additional ways in which residents of Simcoe Muskoka can contact Health Connection. Recognizing the changing face of Simcoe Mus- koka, Health Connection’s telephone interpretation service is available in 170 languages, allowing residents to speak to a public health professional in the language they prefer.
  • 7. Video conferencing for TB treatment Tuberculosis (TB) is not a common disease in Simcoe Muskoka – there have been between zero and eight confirmed cases of TB in our area every year since 2000. Treating TB takes between six and nine months, and the client must take their medication consistently to avoid developing a drug-resistant strain of the bacteria. Provincial protocols recommend and support directly observed therapy (DOT), where a public health nurse watches the client take their medication on a daily basis to ensure that they complete their treatment. DOT also allows the nurse to make sure the client is able to toler- ate the medication, and that they are coping with the home isolation requirements while they are infectious. In 2014 the health unit introduced DOT by video con- ferencing. DOT by video allows the nurse to watch the client take their medication via video. It is implemented once a client is no longer infectious and isolated, usually somewhere between two and eight weeks after the start of medication. Time efficient and economical, DOT by video permits the client and nurse to meet at a time conducive to both schedules, allows the client to resume normal daily activities, and significantly reduces nurse travel time. Online prenatal classes Attendance at free prenatal classes offered by the health unit’s Reproductive Health team has more than doubled in the last five years. To meet the demands of clients and ensure program accessibility, the health unit introduced online prenatal classes early in 2017. The online classes offer availability for parents-to-be who aren’t able to get to in-person classes or prefer to learn at their own pace and at a more convenient time. The online class information has all of the same topics as the in-person classes. The online classes were launched at the beginning of February; an average of 28 people enrolled each month during February and March. In April, following Face- book advertising, more than a 100 people signed up for the classes.
  • 8. 210 families received Triple P— Positive Parenting Program support 1,270 expectant parents attended in-person prenatal classes 4,770 home visits by public health nurses or family home visitors 82 schools engaged with public health nurses from the Healthy Schools program (2016-2017 school year) 1,168 visits to the Breastfeeding Place Community and Family Health Department • Healthy lifestyle programming to prevent chronic diseases through physical activity and healthy eating • Healthy schools programming to help create and maintain healthier school environments • Prevention of injuries and substance misuse • Healthy child development support from pre- conception to school transition • Prenatal classes, breastfeeding clinics and support, and parenting education • Home visits to new parents through the Healthy Babies Healthy Children program
  • 9. Opioid crisis sparks need for local strategy The headlines tell a harrowing story: “Canada’s deadly opioid crisis”, “deadly addiction”, “an epidemic of opioid use and abuse”. Unfortunately the headlines are not an exaggeration. The total number of opioid-related deaths in 2014 exceeded the number of people killed in motor vehicle collisions in Ontario. Locally we are not immune from painkiller misuse and addiction. The death rate from opioids in Simcoe Muskoka is higher than the Ontario rate—in 2015, there were 43 opioid deaths in Simcoe Muskoka, including eight that were related to fentanyl. While all age groups are affected, the issue is more concentrated among young males. Between 2011 and 2015, the opioid poisoning death rate among adult males between the ages of 25 and 44 years was 19.2 deaths per 100,000 population, which was significantly higher than any other age group for both males and females. There has also been a significant upward trend in the opioid poisoning emergency department visit rates in Simcoe Muskoka, which has been higher than the provincial rates since 2004. Emergency department visits for opioid poisonings is highest among younger adults aged 20 to 44 years. Local residents living in the bottom 20% of household income experienced double the rate of opioid poisoning emergency department visits when compared with those living in the top 20% of household income. There is a lot of work to be done. ‘Towards an Opi- oid Strategy for Simcoe Muskoka: A Gap Analysis’ compiled by the health unit’s Injury and Substance Misuse Prevention team with input from community partners, identifies numerous areas to be addressed. Some of those current needs include better access to naloxone (a life-saving drug that reverses the effects of overdoses) when and where most appropriate, rapid access to treatment for those wanting to tackle addic- tion, alternatives to medication for pain management, updated prescribing guidelines for physicians, training for first responders and real-time data on all overdoses in communities in Simcoe Muskoka. The tragic misuse and addiction to opioids, both pre- scription and illicit, in our communities has brought to- gether numerous partners to collaborate strategically to reduce the harm related to opioids through the de- velopment of a local response to the issue. The Simcoe Muskoka Opioid Strategy integrates prevention, harm reduction, treatment, surveillance and enforcement to address this growing regional problem. Partners in this initiative include the health unit, the North Simcoe Muskoka Local Health Integration Network, the Simcoe Muskoka Alcohol and Other Drug Strategy (a group of community partners working on a comprehensive alcohol and other drug strategy for the region), the police, local hospitals, emergency response providers, education, mental health and addiction services and other members of the community. Important strides are being made. Naloxone, which until recently was only accessible from the health unit, is now more widely available. Pharmacies now provide naloxone to those at risk of overdose as well as their families. Some emergency response organizations now carry naloxone, and provincial prisons also have nal- oxone to give to those at risk upon release. The health unit also continues to build awareness and understand- ing of this complex problem with public communica- tion and education. 0 5 10 15 20 25 30 35 40 45 50 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Age-StandardizedRateper100,000population Year Opioid Poisoning Emergency Department Visits Simcoe Muskoka and Ontario, 2003-2015 Simcoe Muskoka Ontario D t A b l t Vi it & P l ti E ti t [2003 2015] O t i Mi i t f H lth d L T C I Confidence Interval There was a significant upward trend in the opioid poisoning emergency department visit rates in both Simcoe Muskoka and Ontario over the 13-year period from 2003 to 2015. The opioid poisoning emergency department visit rates in Simcoe Muskoka have been significantly higher than the provincial rates since 2004. Data source: Ambulatory Visits & Population Estimates [2003-2015], Ontario Ministry of Health and Long-Term Care, intelliHEALTH ONTARIO, Date Extracted: [April 28, 2017]. ICD-10 Codes (Any Dx - Excluding Query/Suspect Dx): T400-T404;T406; Age- standardized using the 2011 Canadian Standard Population.
  • 10. 1,129 rabies exposure investigations 87,376 Inspection Connection website page views 3,233 inspections for smoking and tobacco / vape sales to youth 139 tick submissions recreational water facility inspections 1,251 7,565 food premises inspections STOP smoking community workshops held (supporting 345 people to quit smoking) 68 Environmental Health Department • Food safety education and food premises inspections • Safe water inspections and education • Health hazard prevention and management, including vector-borne diseases • Rabies prevention and control • Tobacco-free living, including cessation, prevention, protection, education and enforcement • Emergency management and response planning
  • 11. Assessment looks at health impacts of climate change on the most vulnerable Climate change is having a significant impact on ecosystems, economies and communities. Extreme weather events, such as flooding, are becoming a com- mon news event as communities struggle to deal with their damaging effects. While the effects of climate change on our environment are more obvious, less well understood are the health impacts, and in particular who will be most affected. The health unit has been planning for the long-term health impacts of climate change since 2014 when it identified climate change as an issue of public health importance for the organization. In 2017, a vulnerability assessment—‘A Changing Climate: Assessing health impacts and vulnerabilities due to climate change within Simcoe Muskoka’ —was completed as a key compo- nent of the health unit’s climate change action plan. Those most sensitive to the health effects of climate change are children, seniors (a group that is expected to increase in number by 30% in Simcoe Muskoka by 2041), those living in low income, the homeless and precariously housed, and individuals with pre-existing chronic conditions. We can expect food production to be interrupted by periods of drought and extreme downpours, with subsequent increases in the price of food. Those who are already unable to afford healthy food will be most impacted. Water quality will be impacted through the increased potential for contamination by bacteria as well as increases in blue-green algae blooms. Climate change also means an increased risk of disease spread by vectors such as blacklegged ticks (Lyme disease) and West Nile virus-carrying mosquitoes across all of Sim- coe Muskoka. We can also expect impacts to air qual- ity, more extreme hot temperatures, extreme weather events, and exposure to ultraviolet radiation. The vulnerability assessment, created with engage- ment from municipal stakeholders, community members and conservation and environmental orga- nizations, identifies climate change mitigation activi- ties already underway or anticipated in our area. This includes the identification of barriers to and catalysts for action on climate change and the perceived role of the health unit. To ensure accuracy and thoroughness more than 15 external partners reviewed and provided comments on the vulnerability assessment. Next steps include engagement with local municipali- ties and agencies to support planning and mitigating for the anticipated effects of climate change. The health unit will also create tools and resources for community members to increase the knowledge of local climate change impacts on health. 0 10 20 30 40 50 60 70 80 90 100 Extreme Weather Heat Waves Smog Advisories Disease Carrying Insects Percentofadults(18+) Climate change is very likely to cause more.. Perceptions about Climate Change Simcoe Muskoka Adults, 2010 and 2014 2010 2014 Data Sources: Rapid Risk Factor Surveillance System (RRFSS), Simcoe Muskoka District Health Unit, Cycle 6 (Sept-Dec, 2010); Cycles 17&18 (May- Dec, 2014). Data collected by the Institute for Social Research (ISR) at York University, Toronto, Canada. I Confidence Interval In 2014, approximately half of Simcoe Muskoka adults (ages 18+) said that climate change was very likely to cause more: extreme weather, heat waves and smog advisories in their community. These figures were all significantly higher than what was reported in 2010. Data Sources: Rapid Risk Factor Surveillance System (RRFSS), Simcoe Muskoka District Health Unit, Cycle 6 (Sept-Dec, 2010); Cycles 17 &18 (May-Dec, 2014). Data collected by the Institute for Social Research (ISR) at York University, Toronto, Canada.
  • 12. serving more than 540,000 people 379 staff as of December 31, 2016 8,800 square kilometers of land area covered 8 office locations Human Resources and Infrastructure Department • Human resources management and implementation of human resources strategy, health and safety, and payroll • Infrastructure, renovation and facilities management for eight office locations • Information technology and telecommunications planning and implementation
  • 13. Assessments reveal use and awareness of health unit services Awareness, Use and Access of health unit programs and services Well Water Testing Immunization Programs for Parents and Parents-To-Be Sexual Health Clinics Mobile Dental Clinic Quit Smoking Programs Awareness Programs that topped the list when asked about awareness of health unit services Use 2 Routine and Flu Immunization Clinics 1 Well Water Testing 3 Mobile Dental Clinic Use of health units services – respondents’ top three Access Most Valued Service Characteristics—What’s Important? Quick response time to inquiries Staff available by phone Extended hours of operation Informative website On-site parking Near community centres and social services Close to a highway Close to schools and child care centres Office Location—What’s Important? Understanding and being responsive to the needs of Simcoe Muskoka residents is crucial to guiding the planning of services and programming for the health unit. With this in mind, the health unit leveraged the skills and resources of the Survey Skills Development Course of Statistics Canada to survey a random sample of Muskoka (Northern Service Area) and South Simcoe (Southern Service Area) residents in 2015 and 2016 respectively. The purpose of the survey was to better understand residents’ awareness and use of health unit programs, and the features they most value in the health unit’s office settings and approach to service delivery. This information will be used to help shape public health services in the future.
  • 14. 0 1 2 3 4 5 6 7 Determinants of Health n=4 NumberofIndicators Target Not Met In Progress Target Met Results for Indicators with 2016 Targets by Strategic Direction Organizational Capacity n=4 Urgent Public Health Issues n=7 Accountability & Performance Measurement n=1 Strategic Plan 2016-2018 1 progressing 13 meeting targets Our commitment to quality and performance measurement Accountability Agreement, 2016 Indicator Performance Status Strategic Plan 2016-2018Simcoe Muskoka District Health Unit’s approach to performance management is based on a commitment to continuous quality improvement, a culture of information sharing and understanding, and a focus on risk management. Measures of performance are reported annually to the province, Board of Health and the community. Strategic Plan Effective strategic planning provides a road map for where an organization is going, the actions needed to make progress, and the benchmarks for assessing progress along the way. The health unit monitors, measures and reports progress on the agency strategic plan using a set of indicators established for each of the strategic outcomes. Colour is used to visually depict progress on each strategic plan outcome. Green represents success in meeting an indicator related to the strategic outcome, yellow represents work in progress and red reflects limited or no action initiated to date. As of December 2016, action has been taken on 15 of the 16 identified strategic out- come indicators. Accountability Accountability Agreements between Boards of Health and the Ministry of Health and Long-Term Care require regular reporting on performance indicators. The Board of Health is required to use best efforts to achieve program-related Performance Targets defined by the province and specified in the Public Health Funding and Accountability Agreement. In 2016, Simcoe Muskoka District Health Unit met 13 program perfor- mance targets and demonstrated progress towards target achievement for one indica- tor. The results are used to guide performance improvement plans. For more information, visit our website at www.smdhu.org.
  • 15. 46,364 Health Connection inquiries 499,015 times SMDHU Facebook posts were seen • First point of contact for the public by telephone through Health Connection service • Health promotion and communications planning and implementation • Media relations • Integrating health equity and determinants of health into all programming • Population health assessment, surveillance, evaluation and quality improvement • Finance and administration 24,843 visits to the Simcoe Muskoka HealthSTATS website Program Foundations and Finance Department
  • 16. MEDICAL OFFICERS OF HEALTH Dr. Charles Gardner Medical Officer of Health & Chief Executive Officer Dr. Colin Lee - Associate Medical Officer of Health Dr. Lisa Simon - Associate Medical Officer of Health BOARD OF HEALTH Scott Warnock ....................................................................................................Chair Barry Ward .................................................................................................Vice Chair Thomas Ambeau........................................................................ Provincial Appointee Sandy Cairns...............................................................District of Muskoka Appointee Ralph Cipolla......................................................................... City of Orillia Appointee Lynn Dollin.....................................................................County of Simcoe Appointee Anita Dubeau.................................................................County of Simcoe Appointee Fred Hamelink....................................Provincial Appointee (term expired April 2017) Steve Kinsella............................................................................. Provincial Appointee Betty Jo McCabe....................................................................... Provincial Appointee Sergio Morales......................................................................City of Barrie Appointee Gail Mullen.................................................................................. Provincial Appointee Margaretta Papp-Belayneh................Provincial Appointee (term expired April 2017) Terry Pilger..................................................................District of Muskoka Appointee Peter Preager............................................................................. Provincial Appointee Ben Rattelade.................................... Provincial Appointee (term expired April 2017) Brian Saunderson..........................................................County of Simcoe Appointee Peter Willmott............................................................................. Provincial Appointee Mandatory Cost-Shared Programs - 76% Healthy Babies Healthy Children - 7% Healthy Smiles Ontario - 6% Smoke Free Ontario - 3% Other 100% Provincially Funded Programs - 4% Other - 4% 76% Provincial Grant 20% Municipal Levy 4% Other EXPENDITURES $36,808,022 REVENUE $37,913,305 2016 Health Unit Financials