1. SHIVANGI MISHRA
Flat no – 306 CNilgiri Apartment Contact: - +91-9167748581
Near Baman Daya Pada Bus Stop Email: - shivangi.chintu22@gmail.com
Military Road, Marol, Andheri East
Mumbai, Maharashtra - 400072
CAREER OBJECTIVE
To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment
where I can utilize my skills and knowledge efficiently for organizational growth.
TECHNICAL QUALIFICATIONS
Programming Language C# 4.0 , SQL
Reporting SAP BI/BW ,SAP BO
Database SQL Server 2008
Tools
aDAM, BMC Remedy,Query Designer , BEx Analyzer ,Visual
Studio,Service-now
JOB EXPERIENCE
Total Experience: 2 Years 10 Months
Accenture Solutions Pvt Ltd, Mumbai
Atlas Support June’ 2014 - Present
Designation: Software Engineer
Technology used:SAP BI/BW,BMC Remedy
Team Size: 3
Project title: Pharmaceutical Domain Project - SAP BI (Application Support Project)
Responsibilities:
 Involved in 24x7 Production Support including on-call support as well
 Daily trouble shooting of Incidents, Implementing changes and requests
 Involved in submitting the Ticket Status (open/close) report. Maintain Work History for all the
Tickets until it is closed down
 Implemented the resolutions of the requests on Development, Quality and Production
environment
 Actively coordinated with Team Leads for closure of the pending resolutions
 Actively involved in regular Load Monitoring of data loads using Process Chains.
 Involved in data extraction from the source system using LO Cockpit and Extracting Master &
 Transaction Data using Generic Data Sources from OLTP
 Involved in creating and maintaining Info Cubes, Operational Data Store, PSA, Info Objects,
Info Areas, Multi-providers, Info Sources, Data Sources and Info Packages
 Designed and created Process Chains for master and transaction data loading from flat files
 Worked on activating the Standard Business Content object like Info Cubes, ODS Objects, Info
Objects etc.
 Involved in Process chains testing
 Involved in checking and deleting old lock entries

2.  Involved in maintaining documentation for all the Support Activities and monitoring of failures
related to master data load, transaction loads and info packages
 Involved in Background Job Maintenance (Monitoring logs, Scheduling, Cancelling long running
jobs)
Involvement: Ownership to solve tickets raised for technical or configuration issues/Changes.
Project - Data Management SystemJan’ 13 to June’ 2014
SAP BW Consultant
Roles and Responsibilities:
 Created Generic Data Source for the Actual data which is based on the View as per the
requirement.
 Activation and Enhancement of Info objects, Info cubes, Data Store Objects (DSO), DTP and
Info packages based on the requirement document.
 Set up Data loads from legacy system (flat files)
 Creating BI objects like info objects, DSOs, Info cubes.
 Creation of Generic Data Sources from table, view.
 Created Process Chains to automate the loading process for master data and transactional
data.
 Performance tuning by Creating aggregates
 Worked on the Report Generation, in BEX analyzer, Query Designer.
 Created custom queries using Conditions, Exceptions, Variables, Structures, Restricted and
Calculated Key Figures and created aggregates for frequently used queries.
 Automated the process by creating process chains for sales cubes and DSOs
 Involved in frequent client meetings to discuss project status
 Received client appreciations through emails and Thank you cards
Pharmaceutical Domain Project - .NET) (Development Project) June’12 to Jan’ 13
Designation: Associate Software Engineer
Technology Used: C#,SQL server ,aDAM tool
Team Size: 6
Responsibilities
 Have worked on reporting module comprising of login, search, download related reports
 Created stored procedure for the reports
 Independently managed "Load testing" process on Production environment.
 Created "Technical Design document" covering UI related modules.
 Lead modules related to UI and mentored juniors
 Created unit test cases and scripts covering the entire release requirement and executed the
same before delivering
 Also, supported the Application Support team in resolving tickets and in service monitoring
activities
Involvement:
 Low level design, High level design, Coding, Unit testing and Sub-module integration testing.
 Ownership to solve tickets raised for technical or configuration issues/Changes
EDUCATION
● Bachelor ofTechnology (B.Tech) in Genetic Engineering from SRM University, Chennai with
aggregate of 7.1 (71 %)
● Completed XII from Dr. Virendrea Swarup Edu. Center, Uttar Pradesh with an aggregate of
73%.

3. ● Completed X from SVM Inter college, Uttar Pradesh with an aggregate of 73%.
ACHIEVEMENTS
● Awarded Performance points for highlighting the technical challenges and implementing the UI
changes on the application
● Awarded Performance points for SAP BO related report generation
STRENGTHS
● Quick learner and a good team player.
● Flexible and adaptable to any working condition.
● Eager to learn and share with team.
HOBBIES
● Listening music & watching movies
● Surfing and Chatting.
● Playing Cricket and Volleyball.
PERSONAL INFORMATION
Date of birth December 02 ,1990
Sex Female Marital Status Single
Nationality Indian Languages English, Hindi