1. Shelley Boothe
1022 E. 3rd
St.
Redfield, SD 57469
(541) 441-3935
Shelleyboothe@gmail.com
OBJECTIVE
To obtain a long-term position with a company that will utilize my experience and education in customer
service, management, and public relations.
EXPERIENCE
First Choice Pregnancy Services April 2005-February 2006
860 E. Sahara Ave.
Las Vegas, NV 89104
Assistant Client Services Director
* Supervised a team of 40 client advocates
* Scheduled over 500 clients a month
* Managed all client data entry and filing
* Trained new client advocates
* Administered pregnancy tests
* Assisted with client crisis management
* Daily tasks
-managed front office
-incoming phone calls
-front reception area
-filing
-checking clients in
Personnel Source August 2004-March 2005
777 NE 7th St. Ste 109
Grants Pass, OR 97526
Assistant Manager
* Problem solving for employers and employees
* Job placement
* Drug testing
* Front office duties
* Daily tasks
-Phones

2. -Faxing
-Greeting guests
Sylver Enterprises, Inc August 2002-July 2004
1027 S. Rainbow Blvd. #281
Las Vegas, NV 89145
Customer Service Manager/Seminar Administrator
* Manage all customer service calls
* Handle all refunds
* Process all contracts
* Maintain customer database
* Train all new employees
* Book Hotels for Seminars
* Travel to every Seminar
* Coordinate all Seminars
* Supervise Sales Staff
-Registration
-Collect all money due
-Coordinate all speakers and product
-Support Speaker, i.e.: refreshments on stage, temperature in room, water stations filled, any details assuring
speakers are comfortable.
-Sales area is stocked with contracts/product/credit slips
John and Shawna McCall December 2001-August 2002
Ft. Collins, Colorado
Nanny
* 2 children, ages 3 months and 1year
* Light House Keeping
* Cooked for the children
* Transportation to and from school and other activities
Sylver Enterprises, Inc. February 2001-October 2001
1027 S. Rainbow Blvd. #281
Las Vegas, NV 89145
Receptionist/Customer Service Rep.
* Performed customer service activities
* Maintained and updated database
* Took orders for products and shipped them in addition to handling all returns and damaged material
* Operated a busy multi-line phone system
* Sent and received all incoming email from web page and other sources

3. * Processed and handled credit card orders and refunds
* Processed contracts
Neon Sun Tanning Salon February 2000-April 2001
10000 N. Green Valley Pkwy Ste. 110
Henderson, NV 89014
Sales/Assistant Manager
* Supervised and trained employees
* Performed nightly paperwork which included cashing out the register, going over checklists for employees
* Maintained product inventory
* Performed all aspects all of public relations
EDUCATION
Silverado High School August 1997- June 2001
* Graduated early with 3.0