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september 2015
heartbeat
newsletter
We all know from the famous Australian
TV theme song that everybody needs
good neighbours.
Sacred Heart Mission has launched a pilot
program called the ‘Five Minute Volunteer’
to connect local residents with elderly
neighbours who may need help with some
small tasks.
Judy Douglas, Homecare Project Worker says
the Mission has a number of clients who live
in the community and public housing but don’t
have any family or friends who can help take
out their bins, collect a forgotten item at the
shop, or just check on their welfare.
“We knew there were people who live in the
City of Port Phillip happy to do welfare checks
and everyday tasks for an older neighbour,
but they didn’t know how to initiate the
connection.”
“This pilot is helping residents who are elderly,
isolated and sometimes homebound, to
maintain their independence. Meanwhile, the
volunteers are rewarded by being engaged in
community life with five minutes well spent,”
Ms Douglas said.
“The program offers a different type of
volunteering experience. We’re finding that
this program has particular appeal to younger,
working people because it’s unscheduled,
flexible, is after-hours and across weekends.
The concept is about being neighbourly and
volunteers can fit it into their lifestyle.”
Heather and Matt have been linked with
Bruce, one of our Homecare clients, helping
Bruce out with small tasks from time to time.
Ms Douglas says their relationship is going
really well. When Bruce spent some time in
hospital in July, Heather and Matt popped in
for visits and have kept doing so to help him
settle back in at home.
“The social aspect of this pilot program is also
important. The client and the volunteer can
really build a relationship and that connection
can be just as beneficial as help with bringing
in the bins or changing a light globe,” Ms
Douglas said.
A grant of $10,000 from the City of Port Phillip
has allowed Sacred Heart to run the pilot until
the end of 2015.
We are excited to announce that the
much-loved northern suburbs women’s
accommodation service Bethlehem
Community Inc has merged with Sacred
Heart Mission.
This means that Bethlehem Community
becomes a program of Sacred Heart Mission’s
Women’s Services. We have a full continuum
of service delivery for women, from open
access drop in, through case management,
intensive case management, pathways to
employment, crisis accommodation and
ultimately permanent accommodation.
The merger also secures the provision of
long-term supported accommodation to older
women provided by Bethlehem. Another
outcome is the Mission now has a presence in
the northern region of Melbourne, from which
to extend our service delivery.
Five Minute Volunteers
are neighbours with heart
Women’s Services
expanded as Bethlehem
Community Inc joins
the Mission
• Last year our eight opportunity
shops raised over $4,800,000.
•	21,000+ Victorians experience
homelessness on any given night.
•	Almost 80% of people living at
our Queens Road rooming house
agreed with the statement “Queens
Road is my home”.
•	We provide 61,685 safe nights’
sleep each year to some of the
most vulnerable Victorians.
1. Bruce and Heather, part of the Five Minute Volunteer pilot program
1
(continued page 6)
2
Aged Care hostels exceed standards
and secure three years more funding
Monthly giving
makes a little go
a long way
A little goes a long way at the Mission.
Did you know that for as little as $4
a day you can provide someone with
a nutritious three-course meal in our
dining hall. That’s the cost of a cup
of coffee.
The Sacred Heart Mission Angel’s
Program has had a makeover and is
now called the ‘Monthly Giving Program’.
Monthly giving is a commitment to donate
an amount of your choice each month to
a charity. It is one of the most effective
ways you can support the work we do
as the reliable income allows us to plan
the resources necessary to provide life-
changing services. It is also cost effective
as it avoids manual processing, keeping
our administration costs down.
Over the coming months you will see
Sacred Heart Mission staff and volunteers
in key areas around the City of Port Phillip
promoting monthly giving. If you know
anyone who might be interested in joining
our monthly giving program please let the
fundraising department know (1800 443
278) or ask them to register on our website
www.sacredheartmission.org/support-us/
donate/regular-giving.
Interested in
volunteering?
If you want to find out more about
volunteering, you can either visit
sacredheartmission.org or contact
(03) 9537 1166 and ask for Kate
or Faith in the volunteer team.
Our Aged Care hostels
have good reason to
feel proud, with funding
granted for a further three
years and an outstanding
result in the official
re-accreditation process.
The body that oversees
the process, the Australian Aged Care
Quality Agency, deemed all 44 accreditation
criteria were met, and 41 criteria were
exceeded. It was noted how professional
we were in being able to demonstrate our
quality processes and our high standard of
clinical care.
At the Mission we place great emphasis on
maintaining high performance standards
and it is always gratifying when this is
acknowledged by external agencies. This
successful accreditation means we can
continue to provide specialist support to our
unique residential aged care community:
95 per cent of whom have a history of
homelessness.
We are delighted to welcome Bethlehem
Community Inc to the Sacred Heart Mission
family. Bethlehem has run long-term
supporter accommodation for older women
who are homeless, or at risk, for many
years. By merging Bethlehem Community
into our Women’s Services Program, the
Mission now offers a wide suite of women’s
services and means we have established a
presence in Melbourne’s northern suburbs.
We applaud all of those involved for the
hard work that has gone into making
Bethlehem part of the Mission.
In our effort to be rigorous in the
way we deliver services, this year
we have developed a comprehensive
framework that we will use to evaluate
the effectiveness of our programs,
and the organisation as a whole.
Using a methodology called Program
Logic, we have mapped our understanding
of how the activities of our programs
impact on the lives of people who use
our services. It is designed to ensure we
gather information consistently across
the organisation in order to get a better
understanding of the how our programs
and services affect people’s lives in the
areas of housing, health and wellbeing,
social participation, economic participation
and independence.
Program Logic will allow us to measure
and report on an individual’s progress
against these outcomes. For example,
our Hands on Health Clinic is designed
to increase people’s capacity in daily
living activities, improve their health
management and, over the longer term,
increase their informal care and support,
their sense of belonging to a community
and enhance their social and civic
participation.
General Manager, People and Strategy,
Leanne Lewis says this methodology will
be a valuable tool for the organisation, our
supporters and our clients.
“By having a rigorous evaluation
framework we will be able to demonstrate
to the community that supports us, the
difference our programs make in people’s
lives. But having information on client
progress is beneficial for the client too.
It shows which areas a client has had
success in, and in which areas he or she
needs more support,” she said.
Now that we have established the Program
Logic framework, work is underway to find
a suitable tool that will be used to collect
information from clients right across the
organisation and report on their outcomes.
We’re fortunate to have the help of skilled
volunteers from the National Australia
Bank with expertise in data management.
We’re planning to begin collecting data and
measuring program outcomes by the start
of next year.
And we are excited that the second stage
of our groundbreaking and award-winning
Journey to Social Inclusion (J2SI) program
is set to launch in October. Growing from
our past experience supporting 40 people
over three-years based locally around
the St Kilda area, we are expanding
the program and will be providing long-
term support to 60 people across inner-
Melbourne, working in collaboration with
VincentCare and St Mary’s House of
Welcome.
The J2SI pilot has established the
evidence base for a truly promising service
model that aims to end long term chronic
homelessness, by providing intensive
support to people experiencing it. We hope
this next stage will clearly demonstrate the
savings to government that can be made
from the J2SI service model and attract
much needed government funding for
people trapped in the homeless cycle.
Finally, coming up on our fundraising
calendar for lovers of music and comedy
is the Heart of St Kilda Concert on 22
September at the Palais Theatre, and Dine
with Champions in October for the sports
fans. Both events are always entertaining
and the money raised goes to a great
cause! I’d love to see you there!
Without your support, we couldn’t do all that
we do for people who are most vulnerable
in our community, and we are so grateful.
Cathy Humphrey, CEO
Editorial details
If you have any feedback about this
newsletter or story ideas, please contact
Marika Fengler, Communications
Coordinator on (03) 8534 4198 or via
email: mfengler@sacredheartmission.org
Graphic designer Christian Langstone
generously donated his time to create
this newsletter.
New way to show how our programs
impact people’s lives
3
Physiotherapist Chris has been running
weekly pilates classes at Domain Health’s
Elwood clinic since February, with his
colleague Leon stepping in from time
to time.
Up to eight Kick Start participants attend
each class, with a dedicated core group
and others who come on and off.
Kick Start Wellbeing and Activities
Coordinator, Valerie says the classes have
provided great benefits for participants.
“Of course, pilates gives participants real
physical benefits, building up the muscles in
their abdominal core, which helps them with
back problems and enhances their overall
health,” she said.
“Beyond that though, the classes are held in
the mainstream community and participants
have to get themselves there. So it is really
helping to build their independence and
develop time management skills, as well as
allowing them to participate in something
that would otherwise be financially out of
their reach.”
A range of other Kick Start activities, such
as yoga and computer classes, involve
partnerships with other organisations. But
they are offered on site at the Mission, or
under supervision when they are off site.
Valerie says this partnership with Domain
Health offers clients something special.
“It’s really important that these pilates
classes allow participants to take part in an
everyday activity in a mainstream setting.
That’s a real boost for people’s sense of
self and mental wellbeing.”
Kick Start Pilates classes strengthen
more than the core
Our Aged Care hostels have been
recognised for their clinical care and
lifestyle programs and have secured
a further three years of federal
government funding.
In granting the reaccreditation, the
Australian Aged Care Quality Agency noted
how professional we were in being able to
demonstrate our quality processes and our
high standard of clinical care.
General Manager Aged Care Services,
Stephen Schmidtke says the Aged Care
team should be rightly proud.
“The Agency has noted the complexity of
the needs of our clients, with most having
experienced homelessness in the past,
and many having specific needs such as
mental health problems. This accreditation
is a genuine recognition of the whole team,
and the amazing work they do every day,”
he said.
The Federal Department of Social Services
has been advised of the successful
outcome.
1. Leon from Domain Health steps in for Chris,
providing Kick Start Pilates classes.
Building up abdominal core strength is
just one of the benefits for clients taking
part in pilates classes through our Kick
Start program.
In an innovative approach to service
provision, our Kick Start Wellbeing and
Activities Program has developed a
partnership with Domain Health, a private
physiotherapy and allied health group.
Residential Aged
Care achieves re-
accreditation with
all 44 outcomes met
1
Being Faithful In The Face of Fear
“Where am I going to sleep tonight?”
“How will I get to this housing appointment
with the right documentation?”
“I’ve lost my ID and I desperately need it for
......?”
“If I leave my stuff here, I’m afraid when I
get back it will be gone.”
“I’m so afraid of going back to that
boarding house. There’s this guy who’s a
bit of a standover merchant.”
These are some of the everyday fears I hear
expressed around the Mission. Then there
are the hidden fears that can emerge as a
relationship of trust develops.
“I’m feeling so afraid I will get stuck in
homelessness. I just can’t find the energy to
address the issues holding me back.” “With
the way my life has worked out, I am afraid
I will never see my family again.” “You know
when my time comes, I’m afraid there won’t
be anyone around I trust to look after my
affairs. What can I do?”
The reality of homelessness cannot but
intensify the experience of fear given
the extreme human vulnerability a person is
exposed to. What makes all the difference is
how those fears are faced – with courage and
reassurance of not being left alone in them.
Recently, a person seeking help from the
Mission told me how the breakdown of his
relationship with his family led to an intense
struggle with addiction that found him sleeping
in his car. What preoccupied him so much was
anticipating the next stage of finding himself
more homeless. He had no one to faithfully
be with him in his fears. “What a relief when I
actually lost the car and came to the Mission,
and was met by a worker who walked with me
and now I am back in housing, and regaining
my passion for life.”
At the Mission we strive to meet people in the
everyday and allay their long-held underlying
fears that hold them back from entering into
life more fully – to provide a supportive word,
a nourishing meal evoking memories of more
stable times, creative suggestions on another
approach to an issue or more structured
intensive support. All are saying to the person,
“courage, be not afraid, you are not alone.”
As Stephanie Dowrick states in her insightful
book Forgiveness and Other Acts of Love,
“Courage, as an expression of love, does not
put an end to fear. Nothing can do that. Fear is
part of the human condition. But courage offers
something that can balance fear, draw the
sting from it, put it in its place, open us to life,
and set us free.”
Thank you once again for all the donations,
time, energy and prayers that enable us, the
staff and volunteers to keep on reaching out
to awaken new courage in the faces of people
growing out being homeless.
Fr John Petrulis
Parish Priest
4
We would like to welcome the latest
member of our Coffee Coalition, Sister
of Soul restaurant.
	
The Coffee Coalition is a fundraising
initiative, with participating cafes and
restaurants donating five cents from the
sale of each coffee to support Sacred
Heart Mission to help people who are most
disadvantaged in our community. We had
a chat with the co-owner of Sister of Soul,
Dan Clerici.
Tell us a bit about Sister of Soul and
why you chose to open a vegetarian
restaurant.
Sister of Soul is a modern global vegetarian/
vegan restaurant open every day for
breakfast, lunch and dinner offering clean,
tasty and nourishing food and drinks. We
wanted to offer a genuine alternative to
the standard offering and showcase how
beautiful real fresh food can be without the
need to cause harm to any sentient beings.
Why did you decide to join Sacred
Heart’s Coffee Coalition?
Having a connection with the St Kilda
community is of utmost importance to Sister
of Soul. We are all citizens of the City of Port
Phillip and as such we have a responsibility
to offer what we can to support others.
Being part of the Coffee Coalition allows
Sister of Soul to contribute towards
supporting the incredible work performed
by Sacred Heart Mission.
What does community mean to you?
To me, community is a sense of belonging.
It means to be involved, support, share,
and have a network of common interests.
How do you think your customers will
feel about the fact that 5 cents from
every coffee they buy is being donated
to Sacred Heart Mission?
Many regulars who come in for food have
noticed the sign at the front counter and
have begun purchasing coffee knowing
that their purchase is going a long way to
support the great work performed by the
Sacred Heart Mission.
Why is tackling homelessness an issue
you choose to support?
Given our location, we see many
disadvantaged people in the area, and
while we alone cannot solve the problem of
homelessness, we thought it would be apt
for us to support an organisation who can
assist those to help break out of the cycle
and the dangerous paths homelessness
can sometimes lead to.
What type of coffee do Sister of Soul
customers drink the most?
Lattes are certainly the single largest selling
coffee. While many have their coffee with
regular milk, many people opt for soy or
house-made almond milk.
You recently did a tour of the Mission
and its services. How would you describe
the experience?
It was incredible to see the breadth of
services offered by Sacred Heart Mission
that goes well beyond the food and drink
offering. With so many different services
offered and financed by donations, it
really opened my eyes to the need for
local businesses to assist Sacred Heart
in sustaining the level of services offered.
The Coffee Coalition is a great initiative to
support it.
You can find Sister of Soul at 73 Acland St,
St Kilda. If you would like to join the Coffee
Coalition or would like more information
about it, please email Carly Iles at
ciles@sacredheartmission.org or phone
(03) 8534 4127. You can find a full list of
participating cafes at sacredheartmission.org.
Sister of Soul joins the Coffee Coalition
Going for Gold for the Mission
in the 2015 City2Sea
Ben Harper is going for gold for Sacred
Heart Mission in the City2Sea race on
Sunday 15 November.
Sacred Heart Mission is a charity partner in
the 2015 City2Sea. This 15km run starts at
the MCG, continues along St Kilda Road,
around the Albert Park Lake Grand Prix
track and finishes in St Kilda. It attracts elite
runners, joggers and walkers from around
Australia, with many dressed in novelty
costumes and live music along the route
creating a carnival atmosphere.
There are two categories for entry, and
Sacred Heart Mission dining hall volunteer,
Ben Harper has committed to the big one. As
a Gold entrant, Ben has committed to raising
$1000 for the Mission. He says a number
of factors have driven his decision to go for
Gold and his dedication to the Mission.
“I have been a volunteer in the dining hall
on and off for the past year and a half, and
I now do that once a month,” he said. “I like
running, even though I’m not very good at
it. I try to do a half marathon once a year to
keep myself fit, and it gives me an objective.
I like the City2Sea course because it means
I end up in St Kilda where I live, and I can
celebrate afterwards with my friends and my
partner, who works for the Mission.”
Ben used to live in London where there was
an acute problem with homelessness at the
time. He felt strongly it was something that
someone should do something about. “So
when I moved to St Kilda something clicked,
and Sacred Heart Mission felt like the right
place to dedicate my time and effort,”
he said.
Interested in participating? It’s easy, just
throw on your running shoes and register for
one of the below options.
1. Gold entry – Gold entry runners commit
to raising a minimum of $1000. As a Gold
entry runner you receive a heap of perks
including a gold bib and Sacred Heart
Mission hat and t-shirt to wear on the day.
2. General entry – Even if you do not wish
to commit to raising $1000 we would still
love you to help raise funds by setting up
your own fundraising page.
3. Can’t compete? You can still support us
by making an online donation through
the Sacred Heart Mission Everydayhero
page: city2sea2015.everydayhero.com/
au/SHM
To register or for further information check
out realbuzz.com/sacred-heart-mission/ or
phone (03) 8534 4127.
1. Gold City2Sea entrant Ben Harper.
1
5
Homecare client Mary celebrates her
100th birthday
Our Hawthorn op shop celebrates
5th birthday
Photography exhibi-
tion marks 50 years
of works by trail-
blazer Maggie Diaz
Our Homecare team has congratulated a
very special client, Mary, with a gorgeous
bouquet on the occasion of her 100th
birthday.
“It feels great to make it to 100,” she said.
Mary’s secrets to a long life are pretty
simple. “Don’t worry about small things.
Keep putting one foot before the other,
keep breathing, keep your beliefs and faith
in God,” she said.
Born during World War I, on 14 July 1915,
Mary is proud her 100 years on this earth
have also earned her an apostolic blessing
from the Pope. When weather permits Mary
takes the tram to mass every day. And she
climbs three flights of stairs to and from her
apartment to do that.
The Homecare team has been providing
support to Mary after she spent some time
in hospital. She says she is very grateful for
the help the team provides.1. Flowers for Mary as she turns 100.
An exhibition of photographs taken
during the 50-year career of Maggie Diaz
will open at Brightspace gallery in St
Kilda on 3 September.
Maggie is now aged 90 and is a beloved
resident of one of our aged care hostels.
The exhibition includes works taken by
Maggie in and around St Kilda in the 1960s
and an installation celebrating her career.
This image of Maggie herself by her friend
Fiona Stewart is affectionately called “I Don’t
Do Sweet”.
Maggie’s career started when she won a
photography prize in Chicago in the 1950s.
She arrived in Melbourne alone on a one-
way ticket in 1961, and soon established
herself as one of our leading commercial
photographers.
Considered a trailblazer for female
photographers, Maggie has given her name
to a competition to encourage other female
photographers “to keep at it!”. The works of
the shortlisted entrants and the winner are
on show alongside Maggie’s.
Maggie Diaz Projects runs 3-9 September at
Brightspace. For more information, visit
www.brightspace.com.au/exhibitions/
maggie-diaz-projects.
1. Caption 1: I Don’t Do Sweet by Fiona Stewart, 2004
2. Coming or Going, Port Melbourne, 1960’s
1
The party at our Hawthorn op shop
extended from July into August, as it
notched up five years at the corner of
Riverdale and Glenferrie Roads.
On Sunday 2 August loads of locals and
loyal regulars came along to share the
birthday cake and festivities. There was
the grand raffle draw of five $50 in-store
vouchers, an hour of surprise specials, and
bargains galore throughout the day.
Congratulations to Martin and his wonderful
team of staff, and a big heartfelt thank you
to all the volunteers, donors and customers
who have helped make the Hawthorn op
shop one of the best in all of Melbourne.
Congratulations also need to go to our
newest op shop at Brunswick Street, Fitzroy
that opened last Christmas. It is performing
well ahead of expectations in terms of
raising much-needed funds for the Mission.
Many thanks to staff, volunteers and those
who donated goods for the amazing effort
in making this happen.
Last financial year, our eight op shops
collectively raised a whopping $4.8
million. They are ever on the lookout for
quality stock so if you are about to do a
spring clean, please keep us in mind.
You can find your nearest op shop here:
www.sacredheartmission.org/melbourne-
opportunity-shops
And don’t forget that we even have a free
collection service to make it easier if you
have a large quantity or any big items
– simply call (03) 9536 8437 to book
a collection.
Dine with the Champions
Gather your fellow sports fanatics and join the table at our annual Dine with the Champions
fundraising dinner, to be held at Encore St Kilda Sea Baths on Thursday 29 October. Each
year the event hosts a panel of sporting greats including Olympic medallists, Sports Hall of
Famers and AFL stars. Visit sacredheartmission.org to find out more. This is a fundraiser
for our Kick Start health and wellbeing program.
1
2
6
Local comedian Luke McGregor tells why he’s
part of this month’s Heart of St Kilda Concert
Some of Australia’s biggest names in
music and comedy will perform at our
eighth annual Heart of St Kilda Concert at
the Palais, on 22 September.
Hosted by RocKwiz’s Brian Nankervis,
the dazzling 2015 line up includes Kasey
Chambers, Arj Barker, Col Joye, Denise
Scott, British India, Leonard and Slava
Grigoryan, David Hobson and Colin Lane,
Tim Rogers, Rebecca Barnard, Billy Miller
and the Caravan Choir, Emma Donovan,
Dave Callan, The Meltdown, TaikOz and
Luke McGregor.
So what inspires such big names to give their
time? Luke McGregor, award-winning writer
and comedian has been selling out venues
at local and international comedy festivals
and lighting up the TV screens in programs
from The Project to Utopia. We put that
question to him.
Why are you giving your talents and time
to Sacred Heart Mission’s Heart of St Kilda
Concert?
I was told that if I do the Heart of St Kilda
Concert – Sacred Heart Mission would
organise for me to be a lead in the new
Ghostbusters movie. I think they may have
been joking but I need to know for sure.
What’s the best thing about being
involved in a fundraising concert with
so many big names from Australia’s
entertainment industry?
I’ll have stuff to brag about at my next school
reunion. I’m not sure when it is. I’ve already
had my five-year reunion and it didn’t go so
well so any ammunition I can take to the next
one is appreciated.
How do you think a concert such as this
can highlight the work of the Mission
and the issue of homelessness in our
community?
I think anything that reminds us that the issue
exists and there is something we can do to
help is important. When you regularly see
someone sleeping on the street, I think you
can become desensitised to it. You start to
see it as inevitable and feel powerless to
help in a meaningful way. Events like this
remind us that homelessness is an issue that
can and is being tackled, and it is within our
power to help.
What can the audience expect from you
on the night?
Me standing up, talking into a mic – hopefully
saying funny things. Probably sweat marks
under my armpits. It can happen when I get
nervous and I apologise in advance. I’ll wear
a dark shirt so you probably won’t even see
them.
Who are you most looking forward to
seeing on the night and why?
I’ve always been a big fan of Tim Rogers/You
Am I, so I’m really looking forward to seeing
him perform.
We’d love to see you at this year’s Heart of St
Kilda Concert which helps to raise money for
our Meals Program: Tuesday 22 September,
Palais Theatre St Kilda.
Ticketmaster: 136 100 or
www.ticketmaster.com.au
A-Reserve $99; B-Reserve $79.
1. James and Ben sell lemonade in St Kilda to raise
funds for Sacred Heart.
What a great result! Our winter appeal
raised more than $290,000. Thanks to
everyone who responded so generously
to our call for support, including James
and Ben who took the old school
approach and sold homemade lemonade
on Carlisle Street in St Kilda, raising $35.
That community spirit is at the heart of
what makes the Mission so strong.
Winter is especially hard for those
experiencing homelessness. A range of
circumstances bring people to seek our
help, including women fleeing violence in
the home. Women like Karen, who has three
teenage children and whose experience of
homelessness arose when she fled a violent
and abusive relationship. Karen first came
to us in 2011. With intensive support over a
long period we have managed to place Karen
and her family in transitional housing while
she waits for permanent public housing to
become available, allowing her to feel secure
for the first time in a long time.
It takes great courage to reach out and ask
for help when your world is falling apart. We
see that courage day in, day out at Sacred
Heart Mission. This work cannot happen
without you. Thanks for giving generously this
winter to make a real difference in people’s
lives.
1
1. TV and comedy festival star Luke McGregor says
he has something to brag about now he’s on at our
Heart of St Kilda Concert.
1
Great result means winter appeal can make a real difference
Formed in 1984 with locations in
Reservoir and Thomastown, Bethlehem
Community provides medium and long-
term accommodation, support and case
management, recreation programs and
outreach to women who are experiencing
homelessness and disadvantage. Much like
Sacred Heart Mission’s existing Women’s
Services, Bethlehem Community welcomes
women of all cultural backgrounds and the
concepts of Community and Relationship are
deeply ingrained in Bethlehem’s approach.
General Manager Community Services Mary
Bartlett said it is an exciting development for
Women’s Services and the Mission.
“The addition of Bethlehem’s facilities and
staff to our team further strengthens our
capabilities in the vital area of women’s
services and will allow us to speak with a
stronger voice on behalf of those whose voice
often goes unheard,” she said.
“It has been a long process to achieve this
merger, involving lots of effort from a range of
people. We are very grateful to them for their
expertise and commitment throughout the
process.”
(continued from page 1)
7
Sacred Heart Mission
contact details
General enquiries: (03) 9537 1166 or
email info@sacredheartmission.org
Request an op shop collection:
(03) 9536 8437 or online at
sacredheartmission.org
Fundraising team: 1800 443 278
Volunteer team: (03) 9536 8460
sacredheartmission.org
SacredHeartMission
@ScdHrtMission
Give a gift from the
heart with the launch
of the Bequest Club
We are pleased to announce the launch of a new
program to offer our supporters another way to give
a gift from the heart.
The Bequest Club was launched on 25 August at Sails
On the Bay in Elwood, with supporters, volunteers and
staff coming together to celebrate. Relationship Manager
Penny Reiners says the Bequest Club will place a renewed
emphasis on planned gifts and their importance for Sacred
Heart Mission.
“We are so privileged to enjoy extraordinary support from
the community to achieve great things. The Bequest Club
is a way for us to capture people’s interest in leaving us a
bequest. It also allows us to recognise people who have so
kindly left us a gift in their will in the past. It really is a gift
from the heart,” she said.
Penny said one of those who has decided to be a member
of the Bequest Club is a 93-year-old man, who has asked to
be called John. John worked in the wholesale clothing trade
for 30 years, and would walk down Grey Street, St Kilda
every day, on his way to what was then the train station on
Fitzroy Street. Over the years, he saw the amazing work of
the Mission in supporting those most in need. No stranger to
tough times himself, he was injured in a hit and run accident.
John, who has never married, boasts that no woman
could hold him down. But he says he is happy to make
a commitment to the Mission that, when the time comes,
he can give something back to the community.
If you would like more information about the Bequest Club,
please contact Penny on (03) 8534 4109 or email
preiners@sacredheartmission.org.
I WANT TO SUPPORT
SACRED HEART MISSION
•	
•	
	 	 	 	

	 	
september 2015
Leaving a bequest:
Please tick any that apply
	I am considering leaving a gift in my Will
	I have left a gift in my Will
	Please send me some information
Please send me more information on:
	Monthly Giving
	Workplace Giving
Sacred Heart Mission follows the National Privacy
Principles. Be assured your details remain confidential
and are not supplied to other organisations.
	Please tick here if you do not want further mail from
the Mission

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  • 1. 1 september 2015 heartbeat newsletter We all know from the famous Australian TV theme song that everybody needs good neighbours. Sacred Heart Mission has launched a pilot program called the ‘Five Minute Volunteer’ to connect local residents with elderly neighbours who may need help with some small tasks. Judy Douglas, Homecare Project Worker says the Mission has a number of clients who live in the community and public housing but don’t have any family or friends who can help take out their bins, collect a forgotten item at the shop, or just check on their welfare. “We knew there were people who live in the City of Port Phillip happy to do welfare checks and everyday tasks for an older neighbour, but they didn’t know how to initiate the connection.” “This pilot is helping residents who are elderly, isolated and sometimes homebound, to maintain their independence. Meanwhile, the volunteers are rewarded by being engaged in community life with five minutes well spent,” Ms Douglas said. “The program offers a different type of volunteering experience. We’re finding that this program has particular appeal to younger, working people because it’s unscheduled, flexible, is after-hours and across weekends. The concept is about being neighbourly and volunteers can fit it into their lifestyle.” Heather and Matt have been linked with Bruce, one of our Homecare clients, helping Bruce out with small tasks from time to time. Ms Douglas says their relationship is going really well. When Bruce spent some time in hospital in July, Heather and Matt popped in for visits and have kept doing so to help him settle back in at home. “The social aspect of this pilot program is also important. The client and the volunteer can really build a relationship and that connection can be just as beneficial as help with bringing in the bins or changing a light globe,” Ms Douglas said. A grant of $10,000 from the City of Port Phillip has allowed Sacred Heart to run the pilot until the end of 2015. We are excited to announce that the much-loved northern suburbs women’s accommodation service Bethlehem Community Inc has merged with Sacred Heart Mission. This means that Bethlehem Community becomes a program of Sacred Heart Mission’s Women’s Services. We have a full continuum of service delivery for women, from open access drop in, through case management, intensive case management, pathways to employment, crisis accommodation and ultimately permanent accommodation. The merger also secures the provision of long-term supported accommodation to older women provided by Bethlehem. Another outcome is the Mission now has a presence in the northern region of Melbourne, from which to extend our service delivery. Five Minute Volunteers are neighbours with heart Women’s Services expanded as Bethlehem Community Inc joins the Mission • Last year our eight opportunity shops raised over $4,800,000. • 21,000+ Victorians experience homelessness on any given night. • Almost 80% of people living at our Queens Road rooming house agreed with the statement “Queens Road is my home”. • We provide 61,685 safe nights’ sleep each year to some of the most vulnerable Victorians. 1. Bruce and Heather, part of the Five Minute Volunteer pilot program 1 (continued page 6)
  • 2. 2 Aged Care hostels exceed standards and secure three years more funding Monthly giving makes a little go a long way A little goes a long way at the Mission. Did you know that for as little as $4 a day you can provide someone with a nutritious three-course meal in our dining hall. That’s the cost of a cup of coffee. The Sacred Heart Mission Angel’s Program has had a makeover and is now called the ‘Monthly Giving Program’. Monthly giving is a commitment to donate an amount of your choice each month to a charity. It is one of the most effective ways you can support the work we do as the reliable income allows us to plan the resources necessary to provide life- changing services. It is also cost effective as it avoids manual processing, keeping our administration costs down. Over the coming months you will see Sacred Heart Mission staff and volunteers in key areas around the City of Port Phillip promoting monthly giving. If you know anyone who might be interested in joining our monthly giving program please let the fundraising department know (1800 443 278) or ask them to register on our website www.sacredheartmission.org/support-us/ donate/regular-giving. Interested in volunteering? If you want to find out more about volunteering, you can either visit sacredheartmission.org or contact (03) 9537 1166 and ask for Kate or Faith in the volunteer team. Our Aged Care hostels have good reason to feel proud, with funding granted for a further three years and an outstanding result in the official re-accreditation process. The body that oversees the process, the Australian Aged Care Quality Agency, deemed all 44 accreditation criteria were met, and 41 criteria were exceeded. It was noted how professional we were in being able to demonstrate our quality processes and our high standard of clinical care. At the Mission we place great emphasis on maintaining high performance standards and it is always gratifying when this is acknowledged by external agencies. This successful accreditation means we can continue to provide specialist support to our unique residential aged care community: 95 per cent of whom have a history of homelessness. We are delighted to welcome Bethlehem Community Inc to the Sacred Heart Mission family. Bethlehem has run long-term supporter accommodation for older women who are homeless, or at risk, for many years. By merging Bethlehem Community into our Women’s Services Program, the Mission now offers a wide suite of women’s services and means we have established a presence in Melbourne’s northern suburbs. We applaud all of those involved for the hard work that has gone into making Bethlehem part of the Mission. In our effort to be rigorous in the way we deliver services, this year we have developed a comprehensive framework that we will use to evaluate the effectiveness of our programs, and the organisation as a whole. Using a methodology called Program Logic, we have mapped our understanding of how the activities of our programs impact on the lives of people who use our services. It is designed to ensure we gather information consistently across the organisation in order to get a better understanding of the how our programs and services affect people’s lives in the areas of housing, health and wellbeing, social participation, economic participation and independence. Program Logic will allow us to measure and report on an individual’s progress against these outcomes. For example, our Hands on Health Clinic is designed to increase people’s capacity in daily living activities, improve their health management and, over the longer term, increase their informal care and support, their sense of belonging to a community and enhance their social and civic participation. General Manager, People and Strategy, Leanne Lewis says this methodology will be a valuable tool for the organisation, our supporters and our clients. “By having a rigorous evaluation framework we will be able to demonstrate to the community that supports us, the difference our programs make in people’s lives. But having information on client progress is beneficial for the client too. It shows which areas a client has had success in, and in which areas he or she needs more support,” she said. Now that we have established the Program Logic framework, work is underway to find a suitable tool that will be used to collect information from clients right across the organisation and report on their outcomes. We’re fortunate to have the help of skilled volunteers from the National Australia Bank with expertise in data management. We’re planning to begin collecting data and measuring program outcomes by the start of next year. And we are excited that the second stage of our groundbreaking and award-winning Journey to Social Inclusion (J2SI) program is set to launch in October. Growing from our past experience supporting 40 people over three-years based locally around the St Kilda area, we are expanding the program and will be providing long- term support to 60 people across inner- Melbourne, working in collaboration with VincentCare and St Mary’s House of Welcome. The J2SI pilot has established the evidence base for a truly promising service model that aims to end long term chronic homelessness, by providing intensive support to people experiencing it. We hope this next stage will clearly demonstrate the savings to government that can be made from the J2SI service model and attract much needed government funding for people trapped in the homeless cycle. Finally, coming up on our fundraising calendar for lovers of music and comedy is the Heart of St Kilda Concert on 22 September at the Palais Theatre, and Dine with Champions in October for the sports fans. Both events are always entertaining and the money raised goes to a great cause! I’d love to see you there! Without your support, we couldn’t do all that we do for people who are most vulnerable in our community, and we are so grateful. Cathy Humphrey, CEO Editorial details If you have any feedback about this newsletter or story ideas, please contact Marika Fengler, Communications Coordinator on (03) 8534 4198 or via email: mfengler@sacredheartmission.org Graphic designer Christian Langstone generously donated his time to create this newsletter. New way to show how our programs impact people’s lives
  • 3. 3 Physiotherapist Chris has been running weekly pilates classes at Domain Health’s Elwood clinic since February, with his colleague Leon stepping in from time to time. Up to eight Kick Start participants attend each class, with a dedicated core group and others who come on and off. Kick Start Wellbeing and Activities Coordinator, Valerie says the classes have provided great benefits for participants. “Of course, pilates gives participants real physical benefits, building up the muscles in their abdominal core, which helps them with back problems and enhances their overall health,” she said. “Beyond that though, the classes are held in the mainstream community and participants have to get themselves there. So it is really helping to build their independence and develop time management skills, as well as allowing them to participate in something that would otherwise be financially out of their reach.” A range of other Kick Start activities, such as yoga and computer classes, involve partnerships with other organisations. But they are offered on site at the Mission, or under supervision when they are off site. Valerie says this partnership with Domain Health offers clients something special. “It’s really important that these pilates classes allow participants to take part in an everyday activity in a mainstream setting. That’s a real boost for people’s sense of self and mental wellbeing.” Kick Start Pilates classes strengthen more than the core Our Aged Care hostels have been recognised for their clinical care and lifestyle programs and have secured a further three years of federal government funding. In granting the reaccreditation, the Australian Aged Care Quality Agency noted how professional we were in being able to demonstrate our quality processes and our high standard of clinical care. General Manager Aged Care Services, Stephen Schmidtke says the Aged Care team should be rightly proud. “The Agency has noted the complexity of the needs of our clients, with most having experienced homelessness in the past, and many having specific needs such as mental health problems. This accreditation is a genuine recognition of the whole team, and the amazing work they do every day,” he said. The Federal Department of Social Services has been advised of the successful outcome. 1. Leon from Domain Health steps in for Chris, providing Kick Start Pilates classes. Building up abdominal core strength is just one of the benefits for clients taking part in pilates classes through our Kick Start program. In an innovative approach to service provision, our Kick Start Wellbeing and Activities Program has developed a partnership with Domain Health, a private physiotherapy and allied health group. Residential Aged Care achieves re- accreditation with all 44 outcomes met 1 Being Faithful In The Face of Fear “Where am I going to sleep tonight?” “How will I get to this housing appointment with the right documentation?” “I’ve lost my ID and I desperately need it for ......?” “If I leave my stuff here, I’m afraid when I get back it will be gone.” “I’m so afraid of going back to that boarding house. There’s this guy who’s a bit of a standover merchant.” These are some of the everyday fears I hear expressed around the Mission. Then there are the hidden fears that can emerge as a relationship of trust develops. “I’m feeling so afraid I will get stuck in homelessness. I just can’t find the energy to address the issues holding me back.” “With the way my life has worked out, I am afraid I will never see my family again.” “You know when my time comes, I’m afraid there won’t be anyone around I trust to look after my affairs. What can I do?” The reality of homelessness cannot but intensify the experience of fear given the extreme human vulnerability a person is exposed to. What makes all the difference is how those fears are faced – with courage and reassurance of not being left alone in them. Recently, a person seeking help from the Mission told me how the breakdown of his relationship with his family led to an intense struggle with addiction that found him sleeping in his car. What preoccupied him so much was anticipating the next stage of finding himself more homeless. He had no one to faithfully be with him in his fears. “What a relief when I actually lost the car and came to the Mission, and was met by a worker who walked with me and now I am back in housing, and regaining my passion for life.” At the Mission we strive to meet people in the everyday and allay their long-held underlying fears that hold them back from entering into life more fully – to provide a supportive word, a nourishing meal evoking memories of more stable times, creative suggestions on another approach to an issue or more structured intensive support. All are saying to the person, “courage, be not afraid, you are not alone.” As Stephanie Dowrick states in her insightful book Forgiveness and Other Acts of Love, “Courage, as an expression of love, does not put an end to fear. Nothing can do that. Fear is part of the human condition. But courage offers something that can balance fear, draw the sting from it, put it in its place, open us to life, and set us free.” Thank you once again for all the donations, time, energy and prayers that enable us, the staff and volunteers to keep on reaching out to awaken new courage in the faces of people growing out being homeless. Fr John Petrulis Parish Priest
  • 4. 4 We would like to welcome the latest member of our Coffee Coalition, Sister of Soul restaurant. The Coffee Coalition is a fundraising initiative, with participating cafes and restaurants donating five cents from the sale of each coffee to support Sacred Heart Mission to help people who are most disadvantaged in our community. We had a chat with the co-owner of Sister of Soul, Dan Clerici. Tell us a bit about Sister of Soul and why you chose to open a vegetarian restaurant. Sister of Soul is a modern global vegetarian/ vegan restaurant open every day for breakfast, lunch and dinner offering clean, tasty and nourishing food and drinks. We wanted to offer a genuine alternative to the standard offering and showcase how beautiful real fresh food can be without the need to cause harm to any sentient beings. Why did you decide to join Sacred Heart’s Coffee Coalition? Having a connection with the St Kilda community is of utmost importance to Sister of Soul. We are all citizens of the City of Port Phillip and as such we have a responsibility to offer what we can to support others. Being part of the Coffee Coalition allows Sister of Soul to contribute towards supporting the incredible work performed by Sacred Heart Mission. What does community mean to you? To me, community is a sense of belonging. It means to be involved, support, share, and have a network of common interests. How do you think your customers will feel about the fact that 5 cents from every coffee they buy is being donated to Sacred Heart Mission? Many regulars who come in for food have noticed the sign at the front counter and have begun purchasing coffee knowing that their purchase is going a long way to support the great work performed by the Sacred Heart Mission. Why is tackling homelessness an issue you choose to support? Given our location, we see many disadvantaged people in the area, and while we alone cannot solve the problem of homelessness, we thought it would be apt for us to support an organisation who can assist those to help break out of the cycle and the dangerous paths homelessness can sometimes lead to. What type of coffee do Sister of Soul customers drink the most? Lattes are certainly the single largest selling coffee. While many have their coffee with regular milk, many people opt for soy or house-made almond milk. You recently did a tour of the Mission and its services. How would you describe the experience? It was incredible to see the breadth of services offered by Sacred Heart Mission that goes well beyond the food and drink offering. With so many different services offered and financed by donations, it really opened my eyes to the need for local businesses to assist Sacred Heart in sustaining the level of services offered. The Coffee Coalition is a great initiative to support it. You can find Sister of Soul at 73 Acland St, St Kilda. If you would like to join the Coffee Coalition or would like more information about it, please email Carly Iles at ciles@sacredheartmission.org or phone (03) 8534 4127. You can find a full list of participating cafes at sacredheartmission.org. Sister of Soul joins the Coffee Coalition Going for Gold for the Mission in the 2015 City2Sea Ben Harper is going for gold for Sacred Heart Mission in the City2Sea race on Sunday 15 November. Sacred Heart Mission is a charity partner in the 2015 City2Sea. This 15km run starts at the MCG, continues along St Kilda Road, around the Albert Park Lake Grand Prix track and finishes in St Kilda. It attracts elite runners, joggers and walkers from around Australia, with many dressed in novelty costumes and live music along the route creating a carnival atmosphere. There are two categories for entry, and Sacred Heart Mission dining hall volunteer, Ben Harper has committed to the big one. As a Gold entrant, Ben has committed to raising $1000 for the Mission. He says a number of factors have driven his decision to go for Gold and his dedication to the Mission. “I have been a volunteer in the dining hall on and off for the past year and a half, and I now do that once a month,” he said. “I like running, even though I’m not very good at it. I try to do a half marathon once a year to keep myself fit, and it gives me an objective. I like the City2Sea course because it means I end up in St Kilda where I live, and I can celebrate afterwards with my friends and my partner, who works for the Mission.” Ben used to live in London where there was an acute problem with homelessness at the time. He felt strongly it was something that someone should do something about. “So when I moved to St Kilda something clicked, and Sacred Heart Mission felt like the right place to dedicate my time and effort,” he said. Interested in participating? It’s easy, just throw on your running shoes and register for one of the below options. 1. Gold entry – Gold entry runners commit to raising a minimum of $1000. As a Gold entry runner you receive a heap of perks including a gold bib and Sacred Heart Mission hat and t-shirt to wear on the day. 2. General entry – Even if you do not wish to commit to raising $1000 we would still love you to help raise funds by setting up your own fundraising page. 3. Can’t compete? You can still support us by making an online donation through the Sacred Heart Mission Everydayhero page: city2sea2015.everydayhero.com/ au/SHM To register or for further information check out realbuzz.com/sacred-heart-mission/ or phone (03) 8534 4127. 1. Gold City2Sea entrant Ben Harper. 1
  • 5. 5 Homecare client Mary celebrates her 100th birthday Our Hawthorn op shop celebrates 5th birthday Photography exhibi- tion marks 50 years of works by trail- blazer Maggie Diaz Our Homecare team has congratulated a very special client, Mary, with a gorgeous bouquet on the occasion of her 100th birthday. “It feels great to make it to 100,” she said. Mary’s secrets to a long life are pretty simple. “Don’t worry about small things. Keep putting one foot before the other, keep breathing, keep your beliefs and faith in God,” she said. Born during World War I, on 14 July 1915, Mary is proud her 100 years on this earth have also earned her an apostolic blessing from the Pope. When weather permits Mary takes the tram to mass every day. And she climbs three flights of stairs to and from her apartment to do that. The Homecare team has been providing support to Mary after she spent some time in hospital. She says she is very grateful for the help the team provides.1. Flowers for Mary as she turns 100. An exhibition of photographs taken during the 50-year career of Maggie Diaz will open at Brightspace gallery in St Kilda on 3 September. Maggie is now aged 90 and is a beloved resident of one of our aged care hostels. The exhibition includes works taken by Maggie in and around St Kilda in the 1960s and an installation celebrating her career. This image of Maggie herself by her friend Fiona Stewart is affectionately called “I Don’t Do Sweet”. Maggie’s career started when she won a photography prize in Chicago in the 1950s. She arrived in Melbourne alone on a one- way ticket in 1961, and soon established herself as one of our leading commercial photographers. Considered a trailblazer for female photographers, Maggie has given her name to a competition to encourage other female photographers “to keep at it!”. The works of the shortlisted entrants and the winner are on show alongside Maggie’s. Maggie Diaz Projects runs 3-9 September at Brightspace. For more information, visit www.brightspace.com.au/exhibitions/ maggie-diaz-projects. 1. Caption 1: I Don’t Do Sweet by Fiona Stewart, 2004 2. Coming or Going, Port Melbourne, 1960’s 1 The party at our Hawthorn op shop extended from July into August, as it notched up five years at the corner of Riverdale and Glenferrie Roads. On Sunday 2 August loads of locals and loyal regulars came along to share the birthday cake and festivities. There was the grand raffle draw of five $50 in-store vouchers, an hour of surprise specials, and bargains galore throughout the day. Congratulations to Martin and his wonderful team of staff, and a big heartfelt thank you to all the volunteers, donors and customers who have helped make the Hawthorn op shop one of the best in all of Melbourne. Congratulations also need to go to our newest op shop at Brunswick Street, Fitzroy that opened last Christmas. It is performing well ahead of expectations in terms of raising much-needed funds for the Mission. Many thanks to staff, volunteers and those who donated goods for the amazing effort in making this happen. Last financial year, our eight op shops collectively raised a whopping $4.8 million. They are ever on the lookout for quality stock so if you are about to do a spring clean, please keep us in mind. You can find your nearest op shop here: www.sacredheartmission.org/melbourne- opportunity-shops And don’t forget that we even have a free collection service to make it easier if you have a large quantity or any big items – simply call (03) 9536 8437 to book a collection. Dine with the Champions Gather your fellow sports fanatics and join the table at our annual Dine with the Champions fundraising dinner, to be held at Encore St Kilda Sea Baths on Thursday 29 October. Each year the event hosts a panel of sporting greats including Olympic medallists, Sports Hall of Famers and AFL stars. Visit sacredheartmission.org to find out more. This is a fundraiser for our Kick Start health and wellbeing program. 1 2
  • 6. 6 Local comedian Luke McGregor tells why he’s part of this month’s Heart of St Kilda Concert Some of Australia’s biggest names in music and comedy will perform at our eighth annual Heart of St Kilda Concert at the Palais, on 22 September. Hosted by RocKwiz’s Brian Nankervis, the dazzling 2015 line up includes Kasey Chambers, Arj Barker, Col Joye, Denise Scott, British India, Leonard and Slava Grigoryan, David Hobson and Colin Lane, Tim Rogers, Rebecca Barnard, Billy Miller and the Caravan Choir, Emma Donovan, Dave Callan, The Meltdown, TaikOz and Luke McGregor. So what inspires such big names to give their time? Luke McGregor, award-winning writer and comedian has been selling out venues at local and international comedy festivals and lighting up the TV screens in programs from The Project to Utopia. We put that question to him. Why are you giving your talents and time to Sacred Heart Mission’s Heart of St Kilda Concert? I was told that if I do the Heart of St Kilda Concert – Sacred Heart Mission would organise for me to be a lead in the new Ghostbusters movie. I think they may have been joking but I need to know for sure. What’s the best thing about being involved in a fundraising concert with so many big names from Australia’s entertainment industry? I’ll have stuff to brag about at my next school reunion. I’m not sure when it is. I’ve already had my five-year reunion and it didn’t go so well so any ammunition I can take to the next one is appreciated. How do you think a concert such as this can highlight the work of the Mission and the issue of homelessness in our community? I think anything that reminds us that the issue exists and there is something we can do to help is important. When you regularly see someone sleeping on the street, I think you can become desensitised to it. You start to see it as inevitable and feel powerless to help in a meaningful way. Events like this remind us that homelessness is an issue that can and is being tackled, and it is within our power to help. What can the audience expect from you on the night? Me standing up, talking into a mic – hopefully saying funny things. Probably sweat marks under my armpits. It can happen when I get nervous and I apologise in advance. I’ll wear a dark shirt so you probably won’t even see them. Who are you most looking forward to seeing on the night and why? I’ve always been a big fan of Tim Rogers/You Am I, so I’m really looking forward to seeing him perform. We’d love to see you at this year’s Heart of St Kilda Concert which helps to raise money for our Meals Program: Tuesday 22 September, Palais Theatre St Kilda. Ticketmaster: 136 100 or www.ticketmaster.com.au A-Reserve $99; B-Reserve $79. 1. James and Ben sell lemonade in St Kilda to raise funds for Sacred Heart. What a great result! Our winter appeal raised more than $290,000. Thanks to everyone who responded so generously to our call for support, including James and Ben who took the old school approach and sold homemade lemonade on Carlisle Street in St Kilda, raising $35. That community spirit is at the heart of what makes the Mission so strong. Winter is especially hard for those experiencing homelessness. A range of circumstances bring people to seek our help, including women fleeing violence in the home. Women like Karen, who has three teenage children and whose experience of homelessness arose when she fled a violent and abusive relationship. Karen first came to us in 2011. With intensive support over a long period we have managed to place Karen and her family in transitional housing while she waits for permanent public housing to become available, allowing her to feel secure for the first time in a long time. It takes great courage to reach out and ask for help when your world is falling apart. We see that courage day in, day out at Sacred Heart Mission. This work cannot happen without you. Thanks for giving generously this winter to make a real difference in people’s lives. 1 1. TV and comedy festival star Luke McGregor says he has something to brag about now he’s on at our Heart of St Kilda Concert. 1 Great result means winter appeal can make a real difference Formed in 1984 with locations in Reservoir and Thomastown, Bethlehem Community provides medium and long- term accommodation, support and case management, recreation programs and outreach to women who are experiencing homelessness and disadvantage. Much like Sacred Heart Mission’s existing Women’s Services, Bethlehem Community welcomes women of all cultural backgrounds and the concepts of Community and Relationship are deeply ingrained in Bethlehem’s approach. General Manager Community Services Mary Bartlett said it is an exciting development for Women’s Services and the Mission. “The addition of Bethlehem’s facilities and staff to our team further strengthens our capabilities in the vital area of women’s services and will allow us to speak with a stronger voice on behalf of those whose voice often goes unheard,” she said. “It has been a long process to achieve this merger, involving lots of effort from a range of people. We are very grateful to them for their expertise and commitment throughout the process.” (continued from page 1)
  • 7. 7 Sacred Heart Mission contact details General enquiries: (03) 9537 1166 or email info@sacredheartmission.org Request an op shop collection: (03) 9536 8437 or online at sacredheartmission.org Fundraising team: 1800 443 278 Volunteer team: (03) 9536 8460 sacredheartmission.org SacredHeartMission @ScdHrtMission Give a gift from the heart with the launch of the Bequest Club We are pleased to announce the launch of a new program to offer our supporters another way to give a gift from the heart. The Bequest Club was launched on 25 August at Sails On the Bay in Elwood, with supporters, volunteers and staff coming together to celebrate. Relationship Manager Penny Reiners says the Bequest Club will place a renewed emphasis on planned gifts and their importance for Sacred Heart Mission. “We are so privileged to enjoy extraordinary support from the community to achieve great things. The Bequest Club is a way for us to capture people’s interest in leaving us a bequest. It also allows us to recognise people who have so kindly left us a gift in their will in the past. It really is a gift from the heart,” she said. Penny said one of those who has decided to be a member of the Bequest Club is a 93-year-old man, who has asked to be called John. John worked in the wholesale clothing trade for 30 years, and would walk down Grey Street, St Kilda every day, on his way to what was then the train station on Fitzroy Street. Over the years, he saw the amazing work of the Mission in supporting those most in need. No stranger to tough times himself, he was injured in a hit and run accident. John, who has never married, boasts that no woman could hold him down. But he says he is happy to make a commitment to the Mission that, when the time comes, he can give something back to the community. If you would like more information about the Bequest Club, please contact Penny on (03) 8534 4109 or email preiners@sacredheartmission.org. I WANT TO SUPPORT SACRED HEART MISSION • • september 2015 Leaving a bequest: Please tick any that apply I am considering leaving a gift in my Will I have left a gift in my Will Please send me some information Please send me more information on: Monthly Giving Workplace Giving Sacred Heart Mission follows the National Privacy Principles. Be assured your details remain confidential and are not supplied to other organisations. Please tick here if you do not want further mail from the Mission