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HR
Business
Partner
A perspective
2
Agenda for today
Strategic HR
Implementation
Performance
Management
Compensation
and Benefits
Recruitment
and Selection
Policy
Implementation
Training
Development
Work force planning
To have a
discussion on
the provided
topics
3
Definition
An evaluation over the traditional HR, strategic HR is focused on developing and maintaining people
processes in alignment with the overall business strategy objectives, vision and mission of the organization
Vision & Mission
Business Strategy
HR Strategy
O D L & D Recruitment PMS IR
Strategic HRM and its linkage to vision mission & business
strategy
4
L & D
PMS
COE
Other
COEs
BIZ Unit 1 BIZ Unit 2 BIZ Unit N
Serves as the SPOC between corporate HR and
functions
 Drives corporate HR policies @ the business level
 Ensures interest of the business are represented @ the
corporate level.
Should be accountable for the implementation of
the following in the BU
(HR BP)
Recruitment & Retention
Performance Management
HR MIS & Budgeting and Operations
Organization Development
Learning & Development
Leveraging the role of the HR Business Partner to drive HR
operations at the BU level
5
Is a means to measure & develop talent leading to
outstanding Business outcome
Overview of PMS
Work &
Development
Feedback &
Review
Performance
Calibration
Goal Setting Using KPIs to
measure
performance
Linkage to
incentives and
increments
Regular
feedback
sessions
Additionally
linked to
behavior +
coaching
Align to
organization
L & D practices
Aligned to
career &
succession
planning
What can be done to improve it?
What is a performance management system and how can it
be improved
6
Financial
Customer
Internal
Learning & growth
BSC consists of 4
perspectives
Each perspective is measured using KPIs, linked to each
other
Characteristics of
KPIs
ROCE
Revenue Profit Cash flow
Production Dealer chain HSE
C-SAT D-SAT
Core skills Info access
S
M
A
R
T
Specific
measurable
Achievable
Relevant
Time linked
Using Balance scorecard to build a robust performance
management system
7
Total Rewards typically consists of the following
components
STIs and LTIs are an excellent means to drive
sustainable short & long term performance
Tangible
component
Special Training Opportunities
Fixed
salary
Benefits
Non
Tangible
Job
Rotation
Flexible
working
STI & LTI
Special
project
Linked to
annual PMS
Annual
payout
Focused on
short term
Linked to
long term
goals
Can be cash
or stock
based
Payout
linked to
achievement
of 3 year
performance
STIs
LTIs
Adopting a Total Rewards approach to traditional
compensation and benefits
8
 Is a means to relatively compare jobs using a systematic
measurement approach both internally & externally
 Known JE methodologies
 JE gives us access to salary data across industries we can run
comparisons to check for external alignment.
 We can also access internal equity across roles at the same level.
What is Job Evaluation ? How can Job evaluation be leveraged effectively
Hay Group &
Mercer
more robust
Tower Watson
Hewitt
less robust
Compensation
( Job Grade )
outliers
outliers
Target Job
Comparator Job - 1
Comparator Job - 2
Comparator Job - N
Using job evaluation methodologies to drive better
compensation and benefits planning
9
We can consider leveraging social
media channel such as Facebook,
Twitter & Linkedin.
We can consider using psychometric tools
upto middle management and BEIs for senior
management to improve quality of hire.
C V
Sourcing
Short Listing
1st Level
2nd Level
Evaluation
Offer &
Negotiation
On Boarding
Overview of a typical recruitment cycle
 Typically done using channel such as:-
 Recruitment portals networking
 Recruitment consultants
 Campus recruitment
 Manpower agencies unskilled labor)
 Internal Job Postings
 Referrals
 Typically consist of an HR round +
Technical round + all unstructured
 Interview with the manager.
10
BEI
Assessment
Center
Technical
Skill Test
Cognitive
Skill Test
Personality
Test
Structured
Interview
Sr
Mgmt
Middle
management
Junior
management
Operators and Technicians
Approach to create a differentiated recruitment process by
management level.
Unskilled Labour
11
01
02
03
04
05Compare
Compare how our
polices rank vis-à-vis
best in class companies
or are there new
policies in existence we
need to align.
Develop internal
policies basis
benchmark findings and
build alignment with
company culture and
strategy.
Simulate the financial &
legal implication of the
polices and make
modifications to mitigate
the same
Develop detailed
employee
communication packs,
conduct meetings
/workshops to
communicate the policy
Drive migration in a
phased manner. Identify
teething issues and
develop mitigation plans
Approach to develop market linked HR policies.
Simulate Migrate
Develop Communication
12
Recognizing the different types of training Leveraging the role of HR business partner in
training
Competency / behavioral training which is
centrally designed and rolled out across the
organization
Skill based training which is BU specific and
HR can add only limited value
• Recommend individuals from BU for behavior training
• Identify BU specific training needs and provide feedback
to corporate
• Understand BU specific skill based requirement and drive
implementation of the same
Trainer
Behavior
Training
Technical
Training
Training and Development ( 1/2)
13
Measures to effectively assess the impact of T & D Linked T & D to career planning.
Return on
Training
Investment
 Has there been an increase in
productivity
 Have sales increased
 Has profitability increased
 Has quality improved
 Has the employee attitude
improved
If it is a vertical
movement in the
same functional
then what
incremental
change in skill &
behavior is
required &
identify the
training for it.
If it is a horizontal movement in the
same functional then what is the
significant change in functional skill
requirement and identify suitable
training for it
Core
N+2
N+1
Training and Development ( 2/2)
Enabling Advisory
14
A scientific approach to workforce planning
1. Setting the
functional
context
4. Manpower
Projections
• Defining the functional
mandate
• Identify the Key Roles in
the department
• Identify how workforce
requirement will change
with change in primary
workload drivers
• Provide projections for
workforce requirements
2. a) Workflow
Analysis
2. b) Role
Analysis
Understanding the As-
is processes
Identifying areas of
improvement (if any) in
as is processes
Understanding the
current workload
drivers and utilization of
as is roles
Identifying areas of
improvement (if any)
3. Workforce rationalization levers
Workload Rationalization
Structural modifications
Process Reengineering
Removal of non value added work
Job level/ Grade mismatch
IT/ Technology related interventions
Span and Layer analysis
Other rationalization levers
15
Leave Planning
Time & attendance system
Shift planning
Times & motion studies
Using industrial engineering techniques to
assess the manpower requirements and
optimizing the same01
Planning shift basis production load and
optimizing cost of manpower in each shift02
Scheduling worker leaves in a manner that
critical path production activities are not
impacted03
Using T & A system to bring discipline among
the workforce, break time and overtime
control etc.04
Approach to effective manpower planning at the shop floor
level.

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SHARIQ PP General

  • 2. 2 Agenda for today Strategic HR Implementation Performance Management Compensation and Benefits Recruitment and Selection Policy Implementation Training Development Work force planning To have a discussion on the provided topics
  • 3. 3 Definition An evaluation over the traditional HR, strategic HR is focused on developing and maintaining people processes in alignment with the overall business strategy objectives, vision and mission of the organization Vision & Mission Business Strategy HR Strategy O D L & D Recruitment PMS IR Strategic HRM and its linkage to vision mission & business strategy
  • 4. 4 L & D PMS COE Other COEs BIZ Unit 1 BIZ Unit 2 BIZ Unit N Serves as the SPOC between corporate HR and functions  Drives corporate HR policies @ the business level  Ensures interest of the business are represented @ the corporate level. Should be accountable for the implementation of the following in the BU (HR BP) Recruitment & Retention Performance Management HR MIS & Budgeting and Operations Organization Development Learning & Development Leveraging the role of the HR Business Partner to drive HR operations at the BU level
  • 5. 5 Is a means to measure & develop talent leading to outstanding Business outcome Overview of PMS Work & Development Feedback & Review Performance Calibration Goal Setting Using KPIs to measure performance Linkage to incentives and increments Regular feedback sessions Additionally linked to behavior + coaching Align to organization L & D practices Aligned to career & succession planning What can be done to improve it? What is a performance management system and how can it be improved
  • 6. 6 Financial Customer Internal Learning & growth BSC consists of 4 perspectives Each perspective is measured using KPIs, linked to each other Characteristics of KPIs ROCE Revenue Profit Cash flow Production Dealer chain HSE C-SAT D-SAT Core skills Info access S M A R T Specific measurable Achievable Relevant Time linked Using Balance scorecard to build a robust performance management system
  • 7. 7 Total Rewards typically consists of the following components STIs and LTIs are an excellent means to drive sustainable short & long term performance Tangible component Special Training Opportunities Fixed salary Benefits Non Tangible Job Rotation Flexible working STI & LTI Special project Linked to annual PMS Annual payout Focused on short term Linked to long term goals Can be cash or stock based Payout linked to achievement of 3 year performance STIs LTIs Adopting a Total Rewards approach to traditional compensation and benefits
  • 8. 8  Is a means to relatively compare jobs using a systematic measurement approach both internally & externally  Known JE methodologies  JE gives us access to salary data across industries we can run comparisons to check for external alignment.  We can also access internal equity across roles at the same level. What is Job Evaluation ? How can Job evaluation be leveraged effectively Hay Group & Mercer more robust Tower Watson Hewitt less robust Compensation ( Job Grade ) outliers outliers Target Job Comparator Job - 1 Comparator Job - 2 Comparator Job - N Using job evaluation methodologies to drive better compensation and benefits planning
  • 9. 9 We can consider leveraging social media channel such as Facebook, Twitter & Linkedin. We can consider using psychometric tools upto middle management and BEIs for senior management to improve quality of hire. C V Sourcing Short Listing 1st Level 2nd Level Evaluation Offer & Negotiation On Boarding Overview of a typical recruitment cycle  Typically done using channel such as:-  Recruitment portals networking  Recruitment consultants  Campus recruitment  Manpower agencies unskilled labor)  Internal Job Postings  Referrals  Typically consist of an HR round + Technical round + all unstructured  Interview with the manager.
  • 10. 10 BEI Assessment Center Technical Skill Test Cognitive Skill Test Personality Test Structured Interview Sr Mgmt Middle management Junior management Operators and Technicians Approach to create a differentiated recruitment process by management level. Unskilled Labour
  • 11. 11 01 02 03 04 05Compare Compare how our polices rank vis-à-vis best in class companies or are there new policies in existence we need to align. Develop internal policies basis benchmark findings and build alignment with company culture and strategy. Simulate the financial & legal implication of the polices and make modifications to mitigate the same Develop detailed employee communication packs, conduct meetings /workshops to communicate the policy Drive migration in a phased manner. Identify teething issues and develop mitigation plans Approach to develop market linked HR policies. Simulate Migrate Develop Communication
  • 12. 12 Recognizing the different types of training Leveraging the role of HR business partner in training Competency / behavioral training which is centrally designed and rolled out across the organization Skill based training which is BU specific and HR can add only limited value • Recommend individuals from BU for behavior training • Identify BU specific training needs and provide feedback to corporate • Understand BU specific skill based requirement and drive implementation of the same Trainer Behavior Training Technical Training Training and Development ( 1/2)
  • 13. 13 Measures to effectively assess the impact of T & D Linked T & D to career planning. Return on Training Investment  Has there been an increase in productivity  Have sales increased  Has profitability increased  Has quality improved  Has the employee attitude improved If it is a vertical movement in the same functional then what incremental change in skill & behavior is required & identify the training for it. If it is a horizontal movement in the same functional then what is the significant change in functional skill requirement and identify suitable training for it Core N+2 N+1 Training and Development ( 2/2) Enabling Advisory
  • 14. 14 A scientific approach to workforce planning 1. Setting the functional context 4. Manpower Projections • Defining the functional mandate • Identify the Key Roles in the department • Identify how workforce requirement will change with change in primary workload drivers • Provide projections for workforce requirements 2. a) Workflow Analysis 2. b) Role Analysis Understanding the As- is processes Identifying areas of improvement (if any) in as is processes Understanding the current workload drivers and utilization of as is roles Identifying areas of improvement (if any) 3. Workforce rationalization levers Workload Rationalization Structural modifications Process Reengineering Removal of non value added work Job level/ Grade mismatch IT/ Technology related interventions Span and Layer analysis Other rationalization levers
  • 15. 15 Leave Planning Time & attendance system Shift planning Times & motion studies Using industrial engineering techniques to assess the manpower requirements and optimizing the same01 Planning shift basis production load and optimizing cost of manpower in each shift02 Scheduling worker leaves in a manner that critical path production activities are not impacted03 Using T & A system to bring discipline among the workforce, break time and overtime control etc.04 Approach to effective manpower planning at the shop floor level.

Editor's Notes

  1. Shaik zayed road