1. Shana E. Lynch
1325 W. Buno, Milford MI 48381
P: 810.394.7394 Email: shaly33@hotmail.com
https://www.linkedin.com/in/shana-lynch-95016760
Areas of Expertise
 Proficientin MS Word, Outlook,Excel
PowerPointand SalesForce
 Communication Skills
 Social Media Skills
 Technology Skills
 Organization
 Planning
 Dependability
 Time Management
Professional Profile
Sales & Marketing Specialist, Black Box Network Services October 2012 to October 2016
 Providedata and guides to help the sales team.
 Manage sales tracking tools and report on important information.
 Liaise with accountmanagers to develop specific sales strategies.
 Stay up-to-date with new product and feature launches and ensure sales team is on board.
 Suggest sales process improvements.
 Build and manage social media profiles and presence, including Facebook,Twitter, LinkedIn, and
additional channels that may be deemed relevant.
 Create shareable content appropriate for specific networks to spread both brand and content.
 Run regular social promotions and campaigns and track their success (e.g., Twitterchats, LinkedIn
discussions, etc.).
 Drive consistent, relevant traffic and leads from social networkpresence.
 Track,measure, and analyze all initiatives to report on social media ROI.
 Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action,
landing pages, and lead generation content (including offers).
 Optimize marketing automation and lead nurturing processes through email, content, and social
channels.
 Establish closed-loopanalytics with sales to understand how inbound marketing activity turns into
customers, and continually refine the process to convertcustomers.
 Providetroubleshooting assistance for customer orders, accountstatuses and relevant problems
Private Investigator, Reed Detective Agency, Livonia, MI December 2002 to August 2011
 NI (Neighborhood Investigation),CAC (Complete Activity Check),BCI,( Background/Criminal
Investigation), PEI( Pre-EmploymentInvestigation),ISN ( Internet/Social Networking Investigation)and
ETTI ( EmployeeTime TheftInvestigation) investigative experience.
 Evaluate and analyze information on subjects under surveillance to make quickand precise decisions.
 Prepare and deliver concise and wellwritten reports.
 Organize daily schedule, and coordinate travel plans.
Achievements and Activities
 Women’s DivisionI Basketball scholarship recipient
 Dean’s List, multiple semesters
 Inner City (Detroit)Volunteer Reading Program
 Humane Society of WoodCounty Volunteer
 Participate in recreational basketball, softball,and golf leagues
Education
Wayne State University, December 2011
Bachelor of Interdisciplinary Studies