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Amity Business School 
SUMMER INTERNSHIP 
LED TV MARKET SURVEY OF T-SERIES 
: MARKET RESEARCH 
OF LED TV IN DEMAND, SCREEN 
SIZES AND IT’S COMPETITORS 
SUBMITTED BY : 
AMIT PATWARI 
(A0102213228) 
© 2006 Prentice Hall, Inc. 5 – 1 1
Amity Business School 
Company Profile 
• Super Cassettes Industries Limited is the largest producer & publisher 
of music and videos in india under world famous trade mark T-Series. 
• T-Series founded in 1982 by Shri Gulshan kumar, a visionary started 
with Audio cassettes has today emerged a multi-faceted group, 
undisputed leader in music industry and now run by his son Mr. 
Bhushan Kumar, which entered into film production in 2001 
• Product range of the company consist of more then fifty models of 
elegant and world class LED/ LCD, CTV, DVD players, home theater 
system semi automatic machine, coolers, fan, induction cookers etc 
• This mantra – ‘Technology at affordable prices’ is always visible in 
constant up-growth of T-Series. 
© 2006 Prentice Hall, Inc. 5 – 2 2
Amity Business School 
RESEARCH METHODOLOGY 
Research Design: 
• Descriptive Research 
• Interview with Retailers And Customers through 
Questionnaire consisting of 12 questions. 
Sample Size 
No of retailers : 20 
No of customers : 50 
SAMPLING TECHNIQUE 
• Convenient Sampling (Non- probababilistic Sampling) 
© 2006 Prentice Hall, Inc. 5 – 3 3
Amity Business School 
Objectives of the Research 
• To have an overview of T-Series. 
• To know that to what level customers are enjoying and aware of T-Series tv 
offered by the company . 
• Figure out the basic requirements about the tastes and preferences of the 
consumer while purchasing a new television from the retailers.. 
• To understand its competitors in business. 
• What further improvement can be done in future in this area so as to get 
brand awareness . 
• The main objective how to increase the reputation of T-Series brand in the 
market. 
© 2006 Prentice Hall, Inc. 5 – 4 4
Amity Business School 
DATA ANALYSIS AND INTERPRETATION 
From Customers 
Awareness about Videocon , 
Samsung , Sony , LG and T-Series 
by Customers? 
Which purchase pattern is 
followed at your place? 
40 
35 
30 
25 
20 
15 
10 
5 
0 
telivision ads print media 
ads 
Hoardings oters 
Videocon 
LG 
Samsung 
Sony 
T-Series 
Individual 
Purchase pattern of consumers 
22% 
78% family 
© 2006 Prentice Hall, Inc. 5 – 5 5
Amity Business School 
Where you prefer buying consumer 
durables 
You prefer to buy from the same as 
you have mentioned in above que. 
Because of following reasons 
30% 
10% 
50% 
10% 
Sales 
Co. Shoppee 
Showroom 
Exhibitions 
On-Line 
Sales 
24% 
18% 
26% 
12% 
20% 
Attractive Price 
Service 
Demonstrations 
Offers 
Convenience 
© 2006 Prentice Hall, Inc. 5 – 6 6
Amity Business School 
Up to how much money are 
you willing to spend on a t.v at 
this time? 
Do you prefer any financial scheme 
to purchase consumer durable? 
30 
25 
20 
15 
10 
5 
0 
Series 1 
Series 1 
© 2006 Prentice Hall, Inc. 5 – 7 7
Amity Business School 
Interpretation from Retailer 
Which brand is most asked by 
customers? 
Which other brands of LED 
do you place in the category 
similar to T-series? 
35% 
30% 
25% 
20% 
15% 
10% 
5% 
0% 
BRANDS 
Column1 
Sales 
20% 
20% 
20% 
30% 
10% 
SHARP 
HAIER 
CROMA 
SANSUI 
ADC 
© 2006 Prentice Hall, Inc. 5 – 8 8
Amity Business School 
Does the customer seek your option 
while purchasing LED TV? 
If he/she comes up with some brand 
name already in their mind, does it 
change after seeing various other 
brands in display? 
9 
8 
7 
6 
5 
4 
3 
2 
1 
0 
Series 1 
YES NO SOMETIMES 
Series 1 
Sales 
30% 
20% 
50% 
YES 
NO 
SOMETIMES 
© 2006 Prentice Hall, Inc. 5 – 9 9
Amity Business School 
Does the warranty period 
factor change the customers 
mind? 
How important are the following 
factors to the customers when they 
are looking to purchase LED TV? 
60% 
30% 
10% 
Sales 
YES 
NO 
SOMETIMES 
16 
14 
12 
10 
8 
6 
4 
2 
0 
VERY IMPOIMRTPAONRTOTAT NIMTPORTANT 
BRAND IMAGE 
PRICE 
AFTER SALES 
SUPPORT 
WARRANTY 
FEATURES 
© 2006 Prentice Hall, Inc. 5 – 10 10
Amity Business School 
Swot Analysis 
Strength 
• Insfrastructure availability 
• The company has a strong 
goodwill in the market 
• Ability to take advantage of 
economies of scale 
• Simple distribution network 
which saves the cost and there is 
unambiguity 
Weakness 
• Cheap brand image. 
• Weak advertisements and 
promotions 
• The retailers and customers are 
not fully satisfied with the 
quality and packaging of the 
product 
• No exclusive show rooms. 
• No proper approach of target 
customer. 
© 2006 Prentice Hall, Inc. 5 – 11 11
Amity Business School 
opportunities 
• Serving additional customers 
groups and expanding into new 
product segment 
• Ability to grow rapidly because 
of sharp rise in demand 
• There is scope in the unexplored 
rural markets and untapped 
remote areas 
• Expanding the product line 
• Price has come down; now more 
and more people are going for 
it. 
Threats 
• Likely entry of potential 
competitors 
• well established distribution 
network of other companies 
• Entrance of global competitor 
like china. 
• Brand loyalty is more of 
samsung &other company. 
• Competitor has a new 
innovative substitute product or 
service. 
• Brand reputation is not good. 
© 2006 Prentice Hall, Inc. 5 – 12 12
Amity Business School 
RECOMMENDATIONS AND SUGGESTIONS 
1.Collect detailed feedback from the distributors about the sales and the 
nature of problem that are faced by them while selling the product of 
the company to the consumer 
2.The company T-series needs to put more efforts in branding their 
products in the market. Print advertisement are not sufficient 
3.Display share should be increased . As it also believes that “JO 
DIKHTA HAI WO BIKTA HAI”. The training to in shop 
demonstration should be given at frequent time interval and feedback 
should be considered positively. 
4. T-Series should improve it’s after sale service because its hits badly T-Series 
market share in Noida region. 
5. The marketing managers should make better relations with dealers. 
6. Customer considers quality as their first preference, so the company 
should give more stress on this. 
© 2006 Prentice Hall, Inc. 5 – 13 13
Amity Business School 
THANK YOU 
© 2006 Prentice Hall, Inc. 5 – 14 14

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  • 1. Amity Business School SUMMER INTERNSHIP LED TV MARKET SURVEY OF T-SERIES : MARKET RESEARCH OF LED TV IN DEMAND, SCREEN SIZES AND IT’S COMPETITORS SUBMITTED BY : AMIT PATWARI (A0102213228) © 2006 Prentice Hall, Inc. 5 – 1 1
  • 2. Amity Business School Company Profile • Super Cassettes Industries Limited is the largest producer & publisher of music and videos in india under world famous trade mark T-Series. • T-Series founded in 1982 by Shri Gulshan kumar, a visionary started with Audio cassettes has today emerged a multi-faceted group, undisputed leader in music industry and now run by his son Mr. Bhushan Kumar, which entered into film production in 2001 • Product range of the company consist of more then fifty models of elegant and world class LED/ LCD, CTV, DVD players, home theater system semi automatic machine, coolers, fan, induction cookers etc • This mantra – ‘Technology at affordable prices’ is always visible in constant up-growth of T-Series. © 2006 Prentice Hall, Inc. 5 – 2 2
  • 3. Amity Business School RESEARCH METHODOLOGY Research Design: • Descriptive Research • Interview with Retailers And Customers through Questionnaire consisting of 12 questions. Sample Size No of retailers : 20 No of customers : 50 SAMPLING TECHNIQUE • Convenient Sampling (Non- probababilistic Sampling) © 2006 Prentice Hall, Inc. 5 – 3 3
  • 4. Amity Business School Objectives of the Research • To have an overview of T-Series. • To know that to what level customers are enjoying and aware of T-Series tv offered by the company . • Figure out the basic requirements about the tastes and preferences of the consumer while purchasing a new television from the retailers.. • To understand its competitors in business. • What further improvement can be done in future in this area so as to get brand awareness . • The main objective how to increase the reputation of T-Series brand in the market. © 2006 Prentice Hall, Inc. 5 – 4 4
  • 5. Amity Business School DATA ANALYSIS AND INTERPRETATION From Customers Awareness about Videocon , Samsung , Sony , LG and T-Series by Customers? Which purchase pattern is followed at your place? 40 35 30 25 20 15 10 5 0 telivision ads print media ads Hoardings oters Videocon LG Samsung Sony T-Series Individual Purchase pattern of consumers 22% 78% family © 2006 Prentice Hall, Inc. 5 – 5 5
  • 6. Amity Business School Where you prefer buying consumer durables You prefer to buy from the same as you have mentioned in above que. Because of following reasons 30% 10% 50% 10% Sales Co. Shoppee Showroom Exhibitions On-Line Sales 24% 18% 26% 12% 20% Attractive Price Service Demonstrations Offers Convenience © 2006 Prentice Hall, Inc. 5 – 6 6
  • 7. Amity Business School Up to how much money are you willing to spend on a t.v at this time? Do you prefer any financial scheme to purchase consumer durable? 30 25 20 15 10 5 0 Series 1 Series 1 © 2006 Prentice Hall, Inc. 5 – 7 7
  • 8. Amity Business School Interpretation from Retailer Which brand is most asked by customers? Which other brands of LED do you place in the category similar to T-series? 35% 30% 25% 20% 15% 10% 5% 0% BRANDS Column1 Sales 20% 20% 20% 30% 10% SHARP HAIER CROMA SANSUI ADC © 2006 Prentice Hall, Inc. 5 – 8 8
  • 9. Amity Business School Does the customer seek your option while purchasing LED TV? If he/she comes up with some brand name already in their mind, does it change after seeing various other brands in display? 9 8 7 6 5 4 3 2 1 0 Series 1 YES NO SOMETIMES Series 1 Sales 30% 20% 50% YES NO SOMETIMES © 2006 Prentice Hall, Inc. 5 – 9 9
  • 10. Amity Business School Does the warranty period factor change the customers mind? How important are the following factors to the customers when they are looking to purchase LED TV? 60% 30% 10% Sales YES NO SOMETIMES 16 14 12 10 8 6 4 2 0 VERY IMPOIMRTPAONRTOTAT NIMTPORTANT BRAND IMAGE PRICE AFTER SALES SUPPORT WARRANTY FEATURES © 2006 Prentice Hall, Inc. 5 – 10 10
  • 11. Amity Business School Swot Analysis Strength • Insfrastructure availability • The company has a strong goodwill in the market • Ability to take advantage of economies of scale • Simple distribution network which saves the cost and there is unambiguity Weakness • Cheap brand image. • Weak advertisements and promotions • The retailers and customers are not fully satisfied with the quality and packaging of the product • No exclusive show rooms. • No proper approach of target customer. © 2006 Prentice Hall, Inc. 5 – 11 11
  • 12. Amity Business School opportunities • Serving additional customers groups and expanding into new product segment • Ability to grow rapidly because of sharp rise in demand • There is scope in the unexplored rural markets and untapped remote areas • Expanding the product line • Price has come down; now more and more people are going for it. Threats • Likely entry of potential competitors • well established distribution network of other companies • Entrance of global competitor like china. • Brand loyalty is more of samsung &other company. • Competitor has a new innovative substitute product or service. • Brand reputation is not good. © 2006 Prentice Hall, Inc. 5 – 12 12
  • 13. Amity Business School RECOMMENDATIONS AND SUGGESTIONS 1.Collect detailed feedback from the distributors about the sales and the nature of problem that are faced by them while selling the product of the company to the consumer 2.The company T-series needs to put more efforts in branding their products in the market. Print advertisement are not sufficient 3.Display share should be increased . As it also believes that “JO DIKHTA HAI WO BIKTA HAI”. The training to in shop demonstration should be given at frequent time interval and feedback should be considered positively. 4. T-Series should improve it’s after sale service because its hits badly T-Series market share in Noida region. 5. The marketing managers should make better relations with dealers. 6. Customer considers quality as their first preference, so the company should give more stress on this. © 2006 Prentice Hall, Inc. 5 – 13 13
  • 14. Amity Business School THANK YOU © 2006 Prentice Hall, Inc. 5 – 14 14