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Diversity Innovation Improves Teams
- 1. 1 #GitLabCommit Everybody Belongs & Anybody Can Contribute Inclusion In Technology
- 2. 2 #GitLabCommit Shaaron A Alvares Agile & DevOps Transformation Coach, T-Mobile Editor, InfoQ Advocate, The DevOps Institute Not an HR or D&I professional
- 3. 3 #GitLabCommit Diversity Inclusion Improves Innovation Practices #1. Teams: Inclusive Collaboration Self-Check #2. Managers: Team Inclusive Hiring Practices #3. Influencers: Developer Relation & Advocate
- 4. 4 #GitLabCommit You Belong Here Diversity Includes Various Dimensions & Intersectionality 5 ways intersectionality affects diversity and inclusion at work, WEF, 2020
- 5. 5 #GitLabCommit You Belong Here Diversity is being invited to the party. Inclusion is being asked to dance. Verna Myers, VP Inclusion Netflix, 2018
- 6. 6 #GitLabCommit You Belong Here Diversity is being invited to the party. Inclusion is being invited to design the party. Shaaron A Alvares
- 7. 7 #GitLabCommit LinkedIn Talent Solutions, On Building Diverse Teams, 2018
- 8. 8 #GitLabCommit 80% 41% 35% Inclusive teams outperform by Gender equal organizations earn more revenue Cognitively diverse cultures outperform by You Belong Here
- 9. 9 #GitLabCommit Benefits to Teams Generate more *unlikely* ideas Develop product tailored to a diverse customer base Challenge & benefit non-diverse teams You Belong Here
- 10. 10 #GitLabCommit The case for Diverse Teams is no longer up for debate…
- 11. 11 #GitLabCommit … yet we don’t have to explain that Tech is not diverse. You Belong Here
- 12. 12 #GitLabCommit 2019 DevOps Workforce Less than 25% identifies as minority Only 6% identifies as women You Belong Here
- 13. 13 #GitLabCommit Now Opportunities 2.4 million jobs unfilled By 2030 Skills Gap Costs $2.5 Trillion By 2030 $2.5 Trillion 2.4 Million
- 14. 14 #GitLabCommit 37% Hiring Today 14% Hiring Next 12 Months The Race for DevOps Skills 2019 Enterprise DevOps Skill Report, DevOps Institute
- 15. 15 #GitLabCommit By the year 2025, Millennials will represent 75% of the global workforce 74% 74% say their organization is more innovative when inclusive. 47% 47% actively look for diversity and inclusion in potential employers. 83% 83% of millennials are actively engaged in inclusive cultures. You Belong Here
- 16. 16 #GitLabCommit 45% 54% 48% 61% 54% of women research a company’s inclusion policies before accepting an offer 61% of women specifically investigate company’s leadership team before accepting an offer You Belong Here PWC, 2017
- 17. 17 #GitLabCommit Diversity benefits everybody It makes organizations wealthier & more resilient It Makes leaders more trustworthy It’s the right human & societal things to do You Belong Here
- 21. 21 #GitLabCommit Diversity Team Psychological Safety Team Inclusive Collaboration Managers’ Inclusiveness Managers’ Practice of Equity You Belong Here
- 22. 22 #GitLabCommit 1. We are unaware of how teams interact 2. Team leaders are not actively involved 3. Inclusion is not applied in daily decisions 2018 Key Challenges for Actualizing Inclusion Gartner 2018/ Shaaron A Alvares: Boosting Team Inclusion at the Workplace Using Artificial Intelligence Technologies You Belong Here
- 23. 23 #GitLabCommit #1 Team Inclusive Collaboration Self-Check You Belong Here
- 24. 24 #GitLabCommit Identify Inclusive Collaboration Behaviors Discuss & Vote on Top Actionable Behaviors Develop the Team Inclusive Collaboration Roadmap 1 2 3 Gather Data Generate Insights Decide What To Do The Practice You Belong Here
- 25. 25 #GitLabCommit Gather Data 1 • What does it mean to be inclusive & collaborative? • What are the inclusive behaviors & tactics we want to display everyday in our interactions?
- 26. 26 #GitLabCommit Generate Insights Discuss, analyze and clarify the identified behaviors • Group behaviors by theme • Turn behaviors into actionable actions & tactics • Vote on them using Dot Voting 2
- 27. 27 #GitLabCommit Decide What To Do • Develop the Team’s inclusive collaboration Roadmap • Design an experiment to implement the top behaviors & tactics • Model & Practice everyday & Hold each other accountable • Survey the team to check how we’ve progressed 3
- 28. 28 #GitLabCommit Decide What To Do 3 • Develop the Team’s inclusive collaboration Roadmap • Design an experiment to implement the top behaviors & tactics • Model & Practice everyday & Hold each other accountable • Survey the team to check how we’ve progressed
- 29. 29 #GitLabCommit “When we have strong reactions to someone, we check our assumptions” 3.1 Decide What To Do Step 2: Develop clear actions to actualize the top identified behaviors Ask Yourself the following questions: 1. Could I be wrong in my perception of the situation? 2. What do I know about myself that may have triggered this reaction? 3. In what other ways could I have responded to this person or situation?
- 30. 30 #GitLabCommit Outcomes Improved awareness of behaviors Actualizing Inclusion & Belonging is everybody’s responsibility Shared understanding of Inclusive practice Improved teams’ trust & reliability You Belong Here
- 31. 31 #GitLabCommit Best Practices Allow teams to define the inclusive values and behaviors that best fit them based on their team experience Embed Inclusive Collaboration in everyday work & interaction Share inclusion organizational challenges with Managers Make these practices fully transparent: share the results Teams in a “speak up” culture are 3.5 times more likely to contribute their full innovative potential. You Belong Here
- 32. 32 #GitLabCommit #2 Manager Inclusive Practices: Include the Team in the Hiring Decisions You Belong Here
- 33. 33 #GitLabCommit With Great Power Comes Great Delegation Inclusive You Belong Here
- 34. 34 #GitLabCommit The Situation: Sangeeta David 2 Candidates Scrum Master/PM for a DevOps Team 65% 35% Interviewed by: 2 Directors + 1 Sr. Manager All Caucasian You Belong Here
- 35. 35 #GitLabCommit The Solution: Include & Empower the Team To make Hiring Decision The team interviewed the candidates through a real life work situation The Team designed a Backlog Refinement event & identified the Features to refine They made decision with everyone’s input You Belong Here
- 36. 36 #GitLabCommit The Result: Sangeeta David 0% 100% Interviewed by: Cross-functional & Gender Diverse DevOps Team Managers were observers only You Belong Here
- 37. 37 #GitLabCommit Outcomes Unanimous consensus in favor of the same candidate Everyone on the Team felt valued, trusted & empowered to make a critical decision that impacted them directly The Team observed the candidates interactions with all of them You Belong Here
- 38. 38 #GitLabCommit Other Inclusive Hiring Practices Include your team in resume screening Include your team in job description writing and review Develop an Inclusion Bar Raiser Program Keep bias in check Hire for culture-add – not for culture-fit You Belong Here
- 39. 39 #GitLabCommit #3 Developer Relation & Advocate You Belong Here
- 40. 40 #GitLabCommit Go-To SMEs Tech Influencers & Disrupters Navigate across many internal Stakeholders Unique relationship with Users & Communities Brand & Culture Ambassadors You Belong Here Engage Developer Advocates in Diversity & Inclusion activities
- 41. 41 #GitLabCommit Are you looking for Candidates in all the wrong places? #Include Lessons learned creating an Inclusive Space in a decade old Community You Belong Here Chloe Condon, Cloud Advocate Sy Brand, Developer Advocate Support Inclusion Advocates
- 42. 42 #GitLabCommit Key Takeaways It’s real and it’s not going away Ask your teams about inclusion & belonging Inclusion need to be embedded & measured in everyday Interactions Managers need to model the behaviors You Belong Here
- 44. 44 #GitLabCommit Technology needs Inclusive Managers More Than Ever You Belong Here
- 45. 45 #GitLabCommit TED On Diversity & Inclusion
- 46. 46 #GitLabCommit Are You One of Us? Octavius Black, 2016 A Crisis of Diversity and Inclusion in DevOps, Bridget Arthur & Clayton Hynfield, 2019 Listen, Amplify, Make Space, Learn, & Act In Collaboration John Skeet, 2019