Most manifestations of DevOps contribute to faster, more reliable and cheaper development and delivery of IT-related services and products. Significant additional benefits are to be gained by improvements outside the scope of current mainline DevOps thinking, in the identification and justification of investments and functionality. The key knowledge area that helps organizations achieve these additional benefits, is Business Value Optimization. Join our 30-minute webinar with the author of the whitepaper our own DASA Ambassador Mark Smalley. In this webinar, Mark will talk about the final chapters of his white paper; - Fast flow from business to business - From IT services to business goals - DevOps’ contribution to improved IT services and business goals

1. The Business
Value of DevOps
www.devopsagileskills.org
@dasa_org

2. 2
Coco Li
Marketing Manager
DevOps Agile Skills Association (DASA)
Host & Moderator

3. 3
Mark Smalley
DASA Ambassador
IT Management Consultant and Trainer
at Smalley.IT
@marksmalley
Today’s Presenter

4. About DevOps Agile Skills
Association (DASA)

5. 5
DASA is an independent and
open, members driven
association supporting the
development of DevOps
training and certification to
the global market.
Advocating the development
of High-Performance IT
Professionals and Teams
through agile DevOps
initiatives.

6. The Business Value of DevOps
• Introduction and summary
• IT Value Stream
• Value Stream Mapping
• Economic lifecycle of information systems
• Better, faster and cheaper IT services
• Fast flow from business to business
• From IT services to business goals
• DevOps’ contribution to improved IT
services and business goals
6
White paper free to download at
www.devopsagileskills.org/resources

7. Introduction and Summary
Problem Statement
• CEO concerns: assure me that
improvement initiatives are directed
at the weakest link in the whole value
stream, and therefore give optimal
return on investment
• CIO concerns: make the IT function
more credible, leading to more
involvement in strategic
decision-making
⇨ Understanding IT’s business value is
crucial
7

8. Introduction and Summary
Typical IT-business Conversation
8
Why should we
invest in this “DevOps”
instead of in other
things?
Continuous containers
Immutable microservices
Culture as code
That’s techno-babble!
Come back when
you speak MBA…

9. Introduction and Summary
Market Analysis
• More organizations measure IT
speed than business value
• Only 6% of IT functions consistently
demonstrate business value
• Technology’s value comes from
doing business differently because
technology makes it possible
• Digital is a customer-centric value
proposition that redefines a business
— and possibly even an industry
9

10. Introduction and Summary
Summary
• Most manifestations of DevOps
contribute to faster, more
reliable and cheaper
development and delivery of
IT-related services and
products
• The business value increases
significantly when the IT-centric
scope of DevOps is extended
to include Business Value
Optimization
10

11. Fast Flow from Business to Business
Business-IT-Business Value Chain
11
Process
Information
IT service
Application
Infrastructure
Dev
Des
Int
Con
Run
Act
Org
Invest in I&T
Specify requirements
Design IT services
Organize use
Develop applications
Deploy applications
Run information systems
Facilitate with infrastructure
Consume IT services
Support use
Interpret information
Act on decisions
Inv
Dep
Fac
Spec
Sup

12. Fast Flow from Business to Business
Business-IT-Business Value Chain
Dev
• Deployment frequency
• Lead time for changes
• Change failure rate Ops
• Mean time to recover
Act
Fac

13. Fast Flow from Business to Business
Business-IT-business Value Chain
Act

14. From IT Services to Business Goals
IT Benefits of DevOps
• Faster delivery of functionality
• More resilient IT services
• Cheaper IT services
• Happier workforce

15. From IT Services to Business Goals
A Business Conversation
15
You again?
So, why should we
invest in this “DevOps”
instead of in other
things?
Faster IT services
quicker time to market,
quicker business change
More resilient IT services
fewer costly disruptions,
better CX
Cheaper IT services
lower CAPEX and OPEX
Happier IT people
HPO

16. Now you’re speaking
my MBA language
From IT Services to Business Goals
A Business Conversation

17. DevOps’ Contribution to Business Goals
Summary
17
• Most manifestations of DevOps contribute to
faster, more reliable and cheaper
development and delivery of IT-related
services and products
• In so-doing, DevOps contributes – to a degree
– to quicker time to market, quicker business
change, fewer costly disruptions, better CX,
lower CAPEX and OPEX, and HPO
• These business benefits increase significantly
when the IT-centric scope of DevOps is
extended to include Business Value
Optimization

18. 18
DevOps’ Contribution to Business Goals
Business Value Optimization

19. DevOps’ Contribution to Business Goals
BVO in the DASA Competence Model
Courage
Team Building
DevOps Leadership
Continuous improvement
Business Value Optimization
Business Analysis
Architecture & Design
Programming
Continuous Delivery
Test Specification
Infrastructure Engineering
Security, Risk & Compliance
Knowledge Areas Skills Areas
Free competence scan:
http://scan.devopsagileskills.org

20. Questions?
info@devopsagileskills.org

21. Thank You!