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Randy Brown - Project Delivery Decisions: Service, Software, or on a Stick?

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Presenter: Randy Brown, VP, Virtual Heroes Division, Applied Research Associates

You often have many options on how to deliver your content; but sometimes you have few. Randy will talk about issues, pitfalls, and hidden minefields that may limit your ability to get your great new content in your user’s hands!

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Randy Brown - Project Delivery Decisions: Service, Software, or on a Stick?

  1. 1. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 1 SOLVING PROBLEMS OF GLOBAL IMPORTANCE www.ara.com 1 Project Delivery Decisions: Service, Software, or on a Stick? Randy Brown VP, Virtual Heroes Division Manager
  2. 2. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 2www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 2 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Project Delivery Decisions • ARA/Virtual Heroes Intro • Delivery Dimensions • Changing Delivery Landscapes • User/Admin Rights • User Platform Specs • Physical Deliveries • Web Deliveries • Cloud Technologies • Questions
  3. 3. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 3 About ARA • Founded 1979, Albuquerque, New Mexico • 1,000+ Employee Owners in U.S. and Canada Employee Profile National Security ARA is the recognized national leader for providing innovative solutions to deter, defeat, and respond to threats facing the warfighter and our homeland 1 Infrastructure Leader in technologies and services to improve the performance and sustainability of infrastructure for transportation, buildings, and energy systems 2 Energy & Environment To be a recognized, highly regarded provider of innovative engineering services and products to the power and utility services market 3 Health Solutions ARA is a respected and sought after company providing specialized research and technology services, testing and product development in health science and engineering 4 Business Areas Virtual Heroes Division (VHD) Raleigh, NC Orlando, FL
  4. 4. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 4 Virtual Heroes Division of ARA Founded January 2004 by veterans of the Research Triangle Institute, the U.S. military and the entertainment game industry Acquired by ARA in April 2009
  5. 5. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 5
  6. 6. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 6 Gaming and Training Capabilities • We create targeted content in the following formats: • Simulations for Learning • Serious Games • Virtual Worlds • We deliver content on the following platforms: • PC/Mac via download • Web via thin client • Mobile Devices • Game Consoles • We provide: • Individual, self-paced learning • Instructor-facilitated team training
  7. 7. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 7 Congratulations, you got the… Contract/Grant/Award/Investment/Angel Funding/Friends and Family/Kickstarter! • Serious Games delivery is a multi-dimensional problem
  8. 8. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 8www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 8 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Delivery Dimensions • Customer Demographic(s)
  9. 9. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 9www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 9 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Delivery Dimensions • Platform(s)
  10. 10. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 10www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 10 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Delivery Dimensions • Operating System(s)
  11. 11. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 11www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 11 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Delivery Dimensions • Browser(s)
  12. 12. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 12www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 12 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Changing Delivery Landscapes • Want to deliver in Flash? • Firefox turned it off last Monday, back on Weds • Want to use a browser plugin? • Chrome disabled NPAPI in April, gone permanently in September (this supported Java, Silverlight, VH Unreal Web Player, Unity Web Player, etc) • Want to use ActiveX? • Microsoft Edge removing ActiveX support in Windows 10, but IE11 will be available in parallel if needed
  13. 13. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 13www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 13 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Changing Delivery Landscapes • Want to use HTML5? • Good in Chrome, Firefox, Opera • Unusable in IE 8/9, marginal in 10/11, better in Edge (check html5test.com)
  14. 14. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 14www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 14 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Changing Delivery Landscapes • Want to use HTML5? • Good in Chrome, Firefox, Opera • Unusable in IE 8/9, marginal in 10/11, better in Edge (check html5test.com)
  15. 15. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 15www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 15 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Changing Delivery Landscapes • Want to use HTML5? • Good in Chrome, Firefox, Opera • Unusable in IE 8/9, marginal in 10/11, better in Edge (check html5test.com)
  16. 16. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 16www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 16 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Changing Delivery Landscapes • Want to use HTML5? • Unity Web Player example builds went from 17MB to 120MB with some WebGL alternatives • WebGL has comparatively limited API and half the performance of prior NPAPI implementations • Good news: Can work on performance through ASM.JS approaches, and hardware is catching back up
  17. 17. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 17www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 17 SOLVING PROBLEMS OF GLOBAL IMPORTANCE User/Admin Rights • Internet Explorer customers: • Many IE customers don’t have browser choices • Need to address Integrity Levels (Low/Med/High)
  18. 18. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 18www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 18 SOLVING PROBLEMS OF GLOBAL IMPORTANCE User/Admin Rights • Software Install Rights: • Do they require admin rights for installs? • Can users install anything (software, plugins, etc)?
  19. 19. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 19www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 19 SOLVING PROBLEMS OF GLOBAL IMPORTANCE User/Admin Rights • Government CoN: Certificate of Networthiness
  20. 20. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 20www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 20 SOLVING PROBLEMS OF GLOBAL IMPORTANCE User Platform Specs • Always identify your min-spec platform: • Replicate in your testing lab • Benchmark for processing, graphics, IO, memory • Lock down specs before Critical Design Review • Resolution, FPS, Fidelity, Scene Complexity, UI • Don’t build content you can’t use
  21. 21. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 21www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 21 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Physical Deliveries • CD/DVD/Blu-Ray-based (not installed): • Do you need to write/log results? • Do you need to copy files to the system to run?
  22. 22. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 22www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 22 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Physical Deliveries • USB sticks/SD cards: • Most government users can’t touch a USB • Provides read/write as needed though
  23. 23. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 23www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 23 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Web Deliveries • Network issues: • Download time/speeds • Connectivity required on download, streamed each time, or only when reporting results? • What ports do you require, if non-standard?
  24. 24. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 24www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 24 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Web Deliveries • Steam/Steam Box (must be Greenlit):
  25. 25. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 25www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 25 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Web Deliveries • Apple Store • Google Play
  26. 26. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 26www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 26 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Web Deliveries • Nvidia GRID: • All GPU power in the cloud • Requires additional network bandwidth • Ideally low latency, consistent streaming • 30+ FPS Unreal 3, on 8-year-old PC hardware
  27. 27. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 27www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 27 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Cloud Technologies • IBM BlueMix: • Charge by memory usage, not processing • Good for web content, also supports games
  28. 28. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 28www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 28 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Cloud Technologies • Amazon Web Services: • Charge by CPU/GPU processing usage • Supports AppStreaming interface
  29. 29. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 29www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 29 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Cloud Technologies • AWS + Unreal + Chrome + AppStreaming + Shield Tablet:
  30. 30. www.ara.com SOLVING PROBLEMS OF GLOBAL IMPORTANCE © 2015 Applied Research Associates, Inc. ARA Proprietary 30www.ara.com © 2015 Applied Research Associates, Inc. ARA Proprietary 30 SOLVING PROBLEMS OF GLOBAL IMPORTANCE Project Delivery Decisions • ARA/Virtual Heroes Intro • Delivery Dimensions • Changing Delivery Landscapes • User/Admin Rights • User Platform Specs • Physical Deliveries • Web Deliveries • Cloud Technologies • Questions? @VirtualHeroes M: 919.593.0928 randy@virtualheroes.com

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