File includes professional summary of work experiences, skills, awards and qualifications

1. LinkedIn: https://www.linkedin.com/in/serenaquaye
Serena W. Quaye
5632 Boone Ave N, New Hope, MN, 55428 | 612-987-6607 | | www.vertixFoods.info
EDUCATION
08/08–05/12 University of Mankato, Mankato, US
Behavioral Science
May 2012
09/15–05/17 Bethel University, St Paul, US
Master of Business Administration
May 2017
EXPERIENCE
01/13–Present Wells Fargo, Home Preservation Closer, Minneapolis, US
Provide support to loan officer and underwriter teams by ensuring the timely, judicious and accurate
processing of mortgages. Review and verify borrowers’ income, credit reports, employment histories,
property appraisals and title insurance information to prepare loan applications for underwriting
submittal. Ensure compliance with company policies, underwriting guidelines and lending-program
requirements
10/14–01/15 Target Corporations Inc., Debt Collector, Minneapolis, US
Helped the company get paid by tracking down people who owe money from overdue bills and
negotiate payment doing this the phone or by mail. Responsible for working in a fast paced, goal
driven inbound and outbound collections call center to work with customers to help educate them
on their account status and options available based on their financial situations to collect delinquent
balances by finding payment solutions that best meet the customer needs
08/08–10/14 Annual Fundraising Center, Alumni Program and Development Assistant, Mankato, US
Assisted in maintaining web content including blog entries to maintained presence on social media in
assisting coordination of homestay accommodations for program participants. Participated in
summerprogramming in Rochester, MN for two weeks. In addition to, having a hand on
Fundraising and Alumni Relations Committees to assist in ad-hoc reports and special projects as
needed, often requiring independent work and follow up
05/05–08/08 Dialogue Direct, Entry level Brand Ambassador, Minneapolis, US
Approached new prospects in private sites, shopping malls, streets and door-to-door pitching the
charity in line with campaign messaging. Intelligently and persuasively presented the benefits of
supporting varying charitable projects while working in teams to report to an experienced and
dedicated Team Leader offering on the job support, training, and expertise
SKILLS
Skill: Conforming & Nonconforming Loans, FRMs, ARMs, GPMs, Jumbo Loans, Fannie Mae,
& Freddie Mac Guidelines, Sales, FHA, VA, USDA Rural Development Loans
Skill: Certified Excel, Microsoft Office Suite, Excel, Spreadsheet, Access, MS Project, Spreadsheet
Skill: Analytical thinker, Problem Solver, Communicator, Team leader, Self-
Starter
LEADERSHIP
03/13–Present Dialogue Direct, Activist, Minneapolis, US
Engaged in premier face-to-face fundraising company in the US. In partnership with Children
International in their efforts to eradicate child poverty. So far, we’ve helped to eradicate poverty for
over 340,000 children and counting

2. LinkedIn: https://www.linkedin.com/in/serenaquaye
09/15–Present Boost Repo, Founder, Minneapolis, US
Boost Repo (VertixFoods) is an inactive online community targeted specifically at women audience
with a mission to share, engage and make suggestions to increase women’s awareness about how to,
take care, of their reproductive health. Boost Repo advocate “prevention is better than cure,” slogan,
to promote the importance plant-base diet, organic foods, holistic treatment, and naturalistic herbs
to maximized the health of women’s reproductive organs
AWARDS
10/2015 Women of Distinction, Women of Distinction magazine
11/2013 Outstanding Minority Women, Women’s Center
10/2012 Outstanding Academic Performance, Dean of Students Affairs