1.
At Arpin Group, we embrace what we do best, moving. By focusing on one aspect of
the relocation process, we’ve been able to excel in customer service and adjust to the
needs of our customers.
Arpin Group, Inc.
AWARD’S
LIST
2. !2
ENVIRONMENT COUNCIL OF RHODE ISLAND
“John H. Chafee Conservation Leadership Award” 2011 - Arpin Group was honored with this award for its
efforts to improve the health of Rhode Island’s environment, the location of the company’s global
headquarters. The award highlights the outstanding efforts Arpin has played to promote community
sustainability through its green initiatives and conservation of our natural resources.
WEICHERT WORKFORCE MOBILITY
“Next Practices Leadership” 2012 - Presented to Arpin Group for demonstrating the ability to look beyond
the way things have always been done to continuously improve, refine, and rethink the means by which the
company meets its workforce mobility objectives.
“Partner of the Year” 2012, 2010 - Arpin Group won this award that is based upon an objective scorecard
rating applied to each of Weichert’s suppliers. Suppliers are graded on quality scores, claims, self-haul
capabilities, on time pickup and delivery, and invoicing accuracy.
“International Move Coordinator of the Year” 2012, 2010
“Raving Fan” 2010
“Domestic Move Coordinator of the Year” 2010
“Balanced Scorecard Supplier Network Champion” 2010
CARTUS
“Global Citizenship Award” 2014 - Presented to Arpin Group for its outstanding contributions to the health,
welfare, and safety of others, and for improvements in a community’s quality of life on a national or
international level.
“Commitment to Excellence Gold” 2014, 2012, 2011, 2010 - Presented to Arpin International Group for
providing superior quality international moving services to its global clientele.
“Commitment to Excellence Gold” 2011, 2010 - This award presented to Arpin Van Lines recognizes a
supplier’s measurable commitment to excellence and Top Block service scores based on multiple network-
specific criteria.
“Supplier Quality Innovation Silver” 2011 - Presented to Arpin Group for implementing a new, web based
video training series which establishes and articulates company policy regarding approved techniques and
best practices designed to promote continuous improvement.
“Voice of the Customer” 2010 - Presented to Arpin International Group on behalf of Cartus’ clients General
Electric and Raytheon. This award recognizes international and U.S. domestic moving and destination
services’ providers who consistently demonstrate the highest performance to client-specific transferring
employees. Both GE and Raytheon selected Arpin as one of its top three suppliers.
INTERNATIONAL ASSOCIATION OF MOVERS (IAM)
“Booker of the Year” 2014 - Presented to Arpin International Group for the highest number of ocean freight
bookings.
3. !3
BP (BRITISH PETROLEUM)
“International Supplier of the Year” 2014, 2013
“Outstanding Service by an Individual” 2013, 2012 - Presented to an Arpin International Group employee.
“Outstanding Service by an Individual” 2013, 2012, 2010 - Presented to a CSS employee, Teresa Denholm.
“The James Carroll Alabama Math Award” 2012 - Presented to Teresa Denholm, an employee of Creative
Storage Solutions (CSS). The award is given to the person that has assisted the BP International Mobility
team improve efficiency and save money.
“BP Regional/Local Vendor” 2010 - Presented to CSS for continuously providing BP with the highest level
of service and commitment to its highest quality standards.
LEXICON
“World of Quality-Supplier Excellence” 2014, 2013, 2012 - Presented to Arpin International Group for
consistently delivering exceptional service levels.
“World of Quality-Commitment to Partnership” 2010 - Presented to Arpin International Group for
performance excellence in global mobility.
US GOVERNMENT SERVICES ADMINISTRATION
Customer Satisfaction Ranking Through 2014 - Arpin International Group was ranked in the top three of
the nation’s largest international freight forwarders as determined by the U.S. General Services Administration
(GSA).
LOGISTICS MANAGEMENT MAGAZINE
“Quest For Quality Award” 2014, 2009 - Arpin Van Lines was recognized as the “Best Overall” Household
Goods and High Value Goods Carrier. Arpin was voted #1 in the categories of “Value,” “Information
Technology,” “On-time Performance,” “Customer Service,” and “Equipment and Operations” by the readers
of Logistics Management Magazine.
AUDUBON SOCIETY OF RHODE ISLAND
“Rhode Island Business of the Year” 2014 - Presented to Arpin Group for its outstanding contributions to
the environment.
FIDI ACADEMY
“Commitment to Excellence Gold Award” 2014, 2013 - Presented to Arpin International Group for driving
and promoting industry knowledge amongst its employees.