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@SSITweets 1
Jennifer Friedman Perez, Saran Ganesh – July 2016
Exploring “In-the-Moment” Mobile Methodology
to Measure In-store Purchase Behavior
@SSITweets 2
Allure’s Consumer Influence
Background & Objective
The pre-eminent awards in beauty: well-respected and
highly anticipated by consumers and the industry alike.
Allure Best of Beauty Seal
Prove the impact of Allure and its Best of Beauty
Awards seals on consumer purchase in-store:
ability to influence consideration and drive sales.
Allure Best of Beauty Seal Aisle at CVS
@SSITweets 3
Research Design
@SSITweets 4
Project Design
@SSITweets 5
• “In-the-moment” via a mobile survey enables brands to understand the
consumer at the point of experience and interact with them.
• It provides deeper insights into the “why” of a given behavior.
Right
Touch-Point
Right Time Right Audience
Right
Technology
In the Moment
Data
Right Message
Project Details
@SSITweets 6
326 34,697
Total Number of
Stores Geofenced
Total Number of
Completes
Weeks in Field
(6-week campaign:
March 28-May 14)
CVS
Allure Best of Beauty Seal Campaign
at CVS Locations
1-100
101-200
201-300
301-750
No Geofences
5
759
33
6
8
19
102
50 6
16
14
21
48
18
483
50
6
10
16
24
19
125 102
144
222
409
1273210
26
15
142
159
373
122
9
RI = 52
MA = 226
CT = 99
NJ = 228
DE = 8
MD = 115
D.C = 49
21
45
@SSITweets 7
98
Allure Best of Beauty Seal Campaign
at CVS Locations: Completes
1-10
11-20
21-30
31-46
No Completes
NH = 0
RI = 3
MA = 9
CT = 5
NJ = 4
DE = 0
MD = 7
D.C = 0
2
1
9
4
1
6 1
37
7
16
2
7
11 173
2
10
13
6
3
4
@SSITweets
2
11
35
46
1
3
12
13
25
1
1
2
2
8
Mobile Completes by Device OS
@SSITweets 9
160
166
(51%)
(49%)
Mobile Survey Format
Screener Grid QuestionsAllure Best of Beauty Seal
@SSITweets 10
Why Is Rich Media Capture Important?
• More dimension to collected data
• Interactive and engaging respondent experience
• Qualitative understanding on a quantitative scale
— What consumers are thinking, hearing, and seeing
at decision-making moments
@SSITweets 11
Mobile Survey Format: Respondent Images
@SSITweets 12
Key Conditions
@SSITweets 13
1. Questionnaire
 Design
 Length
 Relevance
2. Geographic Data
 Location Data
 Location Accuracy
 Location Mapping
3. Geofencing
 Rooftop Coordinates
 Store Dwell Time
 Geofence Radius
4. Engagement
 Survey Alerts
 Survey Invites
 Reminders
 Rewards
5. Technology
 In the Moment
 Lat & Long
 Trigger Message
 Trigger Type
Closer to the Shopping
Experience
= Better Data
Key Conditions for Project Success
@SSITweets 14
Key Findings/Implications
@SSITweets 15
Sample Selection
@SSITweets
Criteria: Shopped for any
beauty-related products
in the past 6 months
16
Sample Qualifiers
Women
Age 18+
Entered and remain inside
CVS for 5 minutes
Shopping for
beauty/personal care
products on today’s trip
@SSITweets 17
Strong Familiarity with Allure and the Allure
Best of Beauty Award Seal Prior to CVS Visit
77%
23%
YES
NO
@SSITweets 18
A Variety of Beauty Products Featured in
the Best of Beauty Aisle at CVS
@SSITweets 19
6: average number of products
featured in the aisle purchased/
considered purchasing
Drove 63%new purchases/
purchase consideration
51%switched which product
they planned to purchase
Seeing the Best of Beauty Aisle at CVS
Influenced Purchase Decision
@SSITweets 20
NEARLY HALFexpected
to BUY MORE beauty products
on this trip compared to their
usual trips to CVS
Seeing the Best of Beauty Aisle at CVS
Influenced Beauty Spend
@SSITweets
MORE THAN 2 in 5
planned to BUY MORE products
from this special beauty aisle
compared to a regular beauty aisle
21
Allure’s Positive Impact on CVS
@SSITweets
90%
Pleased to see CVS
created the Allure
Best of Beauty aisle
89%
Seeing the aisle
increases my trust
of CVS for beauty
88%
I will look to CVS
more often when
shopping for beauty
85%
Teaming with Allure
makes me think of
CVS as a top beauty
destination
22
Thank You
23
Jennifer Friedman Perez, Allure
Senior Director, Marketing Intelligence
Jennifer_Friedman@condenast.com
Saran Ganesh, SSI
Director of Product Marketing, Mobile
Saran.Ganesh@SurveySampling.com
Please visit us at Booth 3 to enter our Apple Watch Raffle

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Allure's Influence on Consumer Beauty Purchases

  • 1. @SSITweets 1 Jennifer Friedman Perez, Saran Ganesh – July 2016 Exploring “In-the-Moment” Mobile Methodology to Measure In-store Purchase Behavior
  • 3. Background & Objective The pre-eminent awards in beauty: well-respected and highly anticipated by consumers and the industry alike. Allure Best of Beauty Seal Prove the impact of Allure and its Best of Beauty Awards seals on consumer purchase in-store: ability to influence consideration and drive sales. Allure Best of Beauty Seal Aisle at CVS @SSITweets 3
  • 5. Project Design @SSITweets 5 • “In-the-moment” via a mobile survey enables brands to understand the consumer at the point of experience and interact with them. • It provides deeper insights into the “why” of a given behavior. Right Touch-Point Right Time Right Audience Right Technology In the Moment Data Right Message
  • 6. Project Details @SSITweets 6 326 34,697 Total Number of Stores Geofenced Total Number of Completes Weeks in Field (6-week campaign: March 28-May 14) CVS
  • 7. Allure Best of Beauty Seal Campaign at CVS Locations 1-100 101-200 201-300 301-750 No Geofences 5 759 33 6 8 19 102 50 6 16 14 21 48 18 483 50 6 10 16 24 19 125 102 144 222 409 1273210 26 15 142 159 373 122 9 RI = 52 MA = 226 CT = 99 NJ = 228 DE = 8 MD = 115 D.C = 49 21 45 @SSITweets 7 98
  • 8. Allure Best of Beauty Seal Campaign at CVS Locations: Completes 1-10 11-20 21-30 31-46 No Completes NH = 0 RI = 3 MA = 9 CT = 5 NJ = 4 DE = 0 MD = 7 D.C = 0 2 1 9 4 1 6 1 37 7 16 2 7 11 173 2 10 13 6 3 4 @SSITweets 2 11 35 46 1 3 12 13 25 1 1 2 2 8
  • 9. Mobile Completes by Device OS @SSITweets 9 160 166 (51%) (49%)
  • 10. Mobile Survey Format Screener Grid QuestionsAllure Best of Beauty Seal @SSITweets 10
  • 11. Why Is Rich Media Capture Important? • More dimension to collected data • Interactive and engaging respondent experience • Qualitative understanding on a quantitative scale — What consumers are thinking, hearing, and seeing at decision-making moments @SSITweets 11
  • 12. Mobile Survey Format: Respondent Images @SSITweets 12
  • 14. 1. Questionnaire  Design  Length  Relevance 2. Geographic Data  Location Data  Location Accuracy  Location Mapping 3. Geofencing  Rooftop Coordinates  Store Dwell Time  Geofence Radius 4. Engagement  Survey Alerts  Survey Invites  Reminders  Rewards 5. Technology  In the Moment  Lat & Long  Trigger Message  Trigger Type Closer to the Shopping Experience = Better Data Key Conditions for Project Success @SSITweets 14
  • 16. Sample Selection @SSITweets Criteria: Shopped for any beauty-related products in the past 6 months 16
  • 17. Sample Qualifiers Women Age 18+ Entered and remain inside CVS for 5 minutes Shopping for beauty/personal care products on today’s trip @SSITweets 17
  • 18. Strong Familiarity with Allure and the Allure Best of Beauty Award Seal Prior to CVS Visit 77% 23% YES NO @SSITweets 18
  • 19. A Variety of Beauty Products Featured in the Best of Beauty Aisle at CVS @SSITweets 19
  • 20. 6: average number of products featured in the aisle purchased/ considered purchasing Drove 63%new purchases/ purchase consideration 51%switched which product they planned to purchase Seeing the Best of Beauty Aisle at CVS Influenced Purchase Decision @SSITweets 20
  • 21. NEARLY HALFexpected to BUY MORE beauty products on this trip compared to their usual trips to CVS Seeing the Best of Beauty Aisle at CVS Influenced Beauty Spend @SSITweets MORE THAN 2 in 5 planned to BUY MORE products from this special beauty aisle compared to a regular beauty aisle 21
  • 22. Allure’s Positive Impact on CVS @SSITweets 90% Pleased to see CVS created the Allure Best of Beauty aisle 89% Seeing the aisle increases my trust of CVS for beauty 88% I will look to CVS more often when shopping for beauty 85% Teaming with Allure makes me think of CVS as a top beauty destination 22
  • 23. Thank You 23 Jennifer Friedman Perez, Allure Senior Director, Marketing Intelligence Jennifer_Friedman@condenast.com Saran Ganesh, SSI Director of Product Marketing, Mobile Saran.Ganesh@SurveySampling.com Please visit us at Booth 3 to enter our Apple Watch Raffle