1. Resume
Sarah sayed
Address: 105 Elgomhorya El Gdeda St, F.5 El Salam City,
Cairo, Egypt.
Mobile phone: (+2) 01066585906, 01114026642
Email: sarahsayed2016@yahoo.com
Personal Data:
Full Name: Sarah Sayed Ebrahim.
DOB: 19/06/1986
Gender: female.
Nationality: Egyptian.
Marital Status: married.
Education:
University Degree: Bachelor of Arts
University Name: Ain Shams University
Year of Graduation: 2007
Graduation Grade: good
Computer courses:
ICDL (International Computer Driving License)
Microsoft Word.
Microsoft PowerPoint.
Microsoft Excel.
Microsoft Access.
Internet.
Windows XP.
Outlook
Languages:
Arabic: Mother Tongue.
English: Very Good.
2. Work Experience:
Latest job/
Job Title: Operation & Customer Service sea import supervisor.
Employer: Global Cargo System (GCS)
From: 1/3/2014 till 30/11/2014
Job Description:
• Monitor and oversee the day-to-day operations and handling of
international shipments.
• Handle and process the important or complex file related tasks
that are critical to a key customer or the success of the division.
• Handling and processing of all claims and claim related issues
• Assisting in the employee review and evaluation process as well
as active role in supervising managing and developing
employees in the division
• Assist the Ocean Freight Manager in all relevant tasks assigned
to that position to ensure the overall success and smooth
functioning of the entire division
• Receiving daily report from operation and customer service
executive team and arrange one final report to the ocean freight
manger.
• Assist the management to be member in one of biggest
networks (WCA)
Including to the following job description mentioned below in the previous
company Uni Trans Global logistics.
3. Previous Employments:
Job Title: Operation & Customer Service import
Employer: Uni Trans Global Logistics
From: 1/3/2009 till 25/2/2014
Job Description:
• Co-ordinate with the Clients and shipping agents on all import
Shipments & clearance shipment issues Organize appointment
• Arrange with Finance on the issuance of Invoices for collection
from the client and transferring the amounts to the agent
• Liaise closely with sales Dept regarding to follow up with them
the new clients they can reached
• Prepare and print invoices to our clients from our internal
System
• Negotiation and liaise with the shipping lines regarding to get
the best rates and service.
• Keep the customers advised of the shipping arrangements by
sending updated mails.
• Follow up with our clients for anew shipments and requests on
daily basis
• Filling all Internals, new rates & clients to our system
Previous Employments:
Job Title: Operation Coordinator
Employer: ANMA International freight forwarder
From: 1/9/2007
To: 30/2/2009
Job Description:
• Co-ordinate with the Clients and shipping agents on all import
Shipments & clearance shipment issues and Organize
appointment
• Filling all Shipments Docs, updated rates .
4. Job Title: Administration
Employer: "Miratel" for Hotels & Tourism
From: 28/7/2007
To: 28/8/2007
Job Description:
• Send and receive faxes & E-mails
• Organize appointment to the manger
• Register input & out put of the data
Personal skills:
• Good worker as a member of team
• Have good relationships with customers
• Leading teams
• Public speaking
• Supporting others
• Working creatively
• Flexible to work with all work systems
Objective:
Seek opportunity to apply technical, managerial & leadership knowledge in
dynamic & challenging Work environment. Also, need an environment that
helps me to learn & improve myself.