1. Mohammed Ahmed Fouad
Operation Coordinator & Supervisor
at Sultan Records Management
Location: Kuwait
Education: Bachelor's degree, Quality Co…
Experience: 2 Years, 5 Months
Contact
Name: Mohammed Ahmed Fouad
Mobile Phone: +965.60407808
Address: -
Country: Kuwait
Email Address: dahab86601@gmail.com
Fax:
P. O. Box: -
Evening-time Phone: +965.99742147
Day-time Phone:
Website: -
Last Activity: 2016-04-06 Ref.: CV41162949
Target Job
Target Job Title: Operation Coordinator
Career Level: Mid Career
Employment Type: Employee
Employment Status: Full time
Target Monthly Salary: KWD 450 (≈ USD 1,489)
Notice Period: Immediately
Last Monthly Salary: KWD 350 (≈ USD 1,158)
Personal Information
Birth Date: 28 April 1983 (Age: 32)
Gender: Male
Nationality: Egypt
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2. Residence Country: Kuwait
Visa Status: Residency Visa (Transferable)
Name in Arabic: ‫أﺣﻤﺪ‬ ‫ﻣﺤﻤﺪ‬
Marital Status: Married
Number of Dependents: 2
Experience (2 Years, 5 Months)
Operation Coordinator & Supervisor
at Sultan Records Management
Location: Al Ahmadi, Kuwait
Company Industry: Administration
Job Role: Administration
November 2013 - Present
 Assist Managers in day-to-day coordination and management of business operational activities.
 Monitor, control and manage business operations to meet customer expectations and company goals.
 Liaise between customer and management to ensure smooth operations delivery.
 Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
 Ensure compliance with company standards and procedures.
 Build and maintain strong customer relationship through regular meetings and communications.
 Evaluate current operational performance and provide strategic plan for improvements.
.
 Provide direction and guidance to internal teams to achieve performance targets.
 Identify problems in operations process and resolve them in quickly and timely manner.
 Follow standard operating procedures for efficient business operations.
 Maintain clear and accurate operations documents/procedures for reference purposes.
 Responding to incoming email and phone enquiries.
 Receiving all customer's complaints.
 Work with in Risk policies and procedures.
 Time Management.
Education
Bachelor's degree , Quality Control
at Workers University
Location: Alexandria, Egypt
Completion Date : June 2005
Grade: 67 out of 100
Specialties
Team Leadership Questions: 0 Answers: 0
Data Entry Questions: 0 Answers: 0
Administration Questions: 0 Answers: 0
Project Management Questions: 0 Answers: 0
Secretarial Questions: 0 Answers: 0
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3. Skills
Ms Office
Level: Expert
CRM
Level: Expert
Orcale
Level: Expert
Onil
Level: Expert
Project Management
Level: Expert
Team Lead
Level: Expert
Sales.
Level: Expert
Languages
English
Level: Expert | Experience: More than 10 years
Arabic
Level: Native | Experience: More than 10 years
References
Ahmed Abdulwahab
Job Title: Operation Support Agent
Company Name: Sultan Records
Phone Number: +965.50874421
Email Address:
Tarek Farghal
Job Title: Account Executive
Company Name: AWI
Phone Number: +965.66361064
Email Address:
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4. Training and Certifications
ICDL (Training)
Training Institute: Alex University
Date Attended: July 2014 (20 hours)
Sales Skills (Training)
Training Institute: Sultan Records
Date Attended: April 2013 (25 hours)
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