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Secretary of Defense Executive Fellows
Secretary of Defense Executive Fellows
Academic Year 2018-2019
Entire Brief is UNCLASSIFIED 1
Secretary of Defense Executive Fellows
2
The Why…
• Established by SECDEF Perry as a long-term investment
in transforming DoD forces and capabilities
• Opportunity for DoD to gain access to executive level
business practices inside highly successful
corporations
‒ Strategic Planning - Organizational Structures
‒ Change Management - Human Resources
‒ Information Technology - Supply Chain
• Businesses outside DoD successful in:
‒ Adapting to changing global environment
‒ Exploiting information revolution
‒ Structural reshaping/reorganizing
‒ Developing innovative processes
• Reforms for better performance, accountability, affordability
Secretary of Defense Executive Fellows
3
• Twenty Fellows from all Services, including Coast Guard
– O-5/6 or GS-14/15
– Flag/General Officer or Senior Executive Service potential
– Senior Service College credit
• Initial group education month
– Current political/military issues; leading edge technologies
– Meetings with senior DoD officials, business executives, press, alumni
– Tailored Graduate Business school Executive Education
• Eleven months at unique mix of Corporate Sponsors
‒ Combination of operational duties and meetings with senior
executives
• Unexpected challenges, valuable insights
• Acquisitions, mergers, restructuring
‒ Group training for 1 – 2 days at each sponsor across multiple
industries
• Meetings w/ senior executives to learn strategies, struggles, best
practices
• Business area education
• Site visits for business operations, manufacturing, etc.
The How…
Secretary of Defense Executive Fellows
Corporate Sponsors
• Prior Years
3M, ABB Group, Accenture, Agilent Technologies, Alaska Airlines, Amazon,
American Management Systems, Amgen, Apple, Arizona Public Services,
AT&T, Autodesk, Biogen, BlackRock, Bloomberg, Boeing, Booz Allen, CACI,
Caterpillar, Cisco, Citigroup, CNN, CVS Health, Dell, Deloitte, Deutsche Bank,
DirecTV, DuPont, Dynamic Aviation, EADS, EMC, Enron, ExxonMobil, FedEx,
General Dynamics, Georgia Power, Google, Hewlett-Packard, Honeywell,
Human Genome Sciences, IBM, Insitu, iRobot, Intel, JPMorgan Chase,
Johnson & Johnson, Lockheed Martin, Loral, McAfee, McKinsey, McDonnell
Douglas, Merck, Microsoft, Mobil, Morgan Stanley, Netscape, NCR, Norfolk
Southern, Northrop Grumman, Oracle, Pfizer, Pratt & Whitney,
PricewaterhouseCoopers, Raytheon, Salesforce.com, SAP, SRI/Sarnoff Labs,
Sears, Shell Oil, Sikorsky, SpaceX, SRA International, Sun Microsystems,
Symbol Technologies, Textron, Union Pacific, United Technologies, Vertex
Aerospace
• AY 2018-2019
3M, Accenture, Amazon, Autodesk, Boeing, Cisco, Deutsche Bank, Google,
Johnson & Johnson, McAfee, McKinsey, Merck, Microsoft, Pratt & Whitney,
Raytheon, SAP, SpaceX, Textron, Union Pacific, VMware
4
Secretary of Defense Executive Fellows
• Continued strong support from Corporate Sponsors
‒ More Sponsors than Fellows available
‒ Education3
• DoD, Individual officers, Corporate Sponsors
‒ Intra-group experience sharing; fresh perspectives for all parties involved
• A cadre of military and (going forward) civilian leaders who:
‒ Understand more than the Profession of Arms
‒ Understand business culture & varied corporate decision making
processes
‒ Recognize organizational and operational opportunities
‒ Understand skills required to implement change
‒ Will implement and motivate innovative changes throughout their career
• Individual Briefings to Senior DoD civilian/military leaders
‒ DEPSECDEF, VCJCS, Service Secretaries/Chiefs
‒ Deputies for Programs, Budgets, Acquisitions, T&E, Personnel, IT, etc.
‒ Twenty-seven briefings to 42 senior leaders in June 2018
‒ Group corporate experience observations and recommendations for DoD
The Results…
5
Secretary of Defense Executive Fellows
Lessons Learned
6
â—Ź Acquisition : Customer Urgency / Prototype / Iterate
â—Ź Leadership and Culture: Value & Empower People
â—Ź Leadership: Common & Compelling Vision
â—Ź Management: Efficiency / Change Management
We Intend to Implement These Lessons Locally,
Vice Recommending / Waiting for Top Down Change
Secretary of Defense Executive Fellows
7
ACQUISITION
Customer Urgency / Prototype / Iterate
Secretary of Defense Executive Fellows
8
• Corporate Sponsor: SAP
• Next Assignment: Joint Personal Property Shipping Office
Ft. Belvoir, VA
• Lessons Learned: Understand Customer Experience
matters. Bringing in key values to the organization that
customers will also experience, trust, and believe in.
• Reinvigorating customer engagements, QA/QC...bringing innovative
solutions to a 2019 problem. Understanding that new efficiencies can
reduce the customer experience and business engagement.
• As the CDR, JPPSO, every customer deserves a high-quality, high-touch
experience built on a foundation of empathy, business insight, and
differentiated value.
LTC Courtney Abraham, USA
Secretary of Defense Executive Fellows
9
• Corporate Sponsor: Raytheon Space & Airborne Systems
• Next Assignment: Support Operations Officer
21st Theater Sustainment Command, GE
• Lesson Learned: Customer focus is critical
LTC Matt Anastasi, USA
• Raytheon is highly customer focused with the goal of anticipating
requirements and delivering the best possible solution. Significant
effort to change the culture of the company to support the “go fast”
acquisition environment.
• I plan to incorporate this lesson in my next assignment through a culture
of acceptable risk tolerance to deliver support to customer units (80%
solution now is better than the 100% solution late).
Secretary of Defense Executive Fellows
10
COL Corey Hemingway, USA
• Corporate Sponsor: Google
• Next Assignment: Project Manager
Cyberspace, Testing, Special Operations
• Lessons Learned: Be audaciously bold and prototype
driven
• Google use three factors as foundations of product development. Empathize with
the user, think 10x, build Prototypes. Google is willing to go the extra mile to
understand and build products that people want, challenge the team to go beyond
expectations and build prototypes in a collaborative effort. Be willing to fail and
celebrate learning from failure.
• I plan to use this experience to improve the culture of my organization.
Emphasizing the same principles will improve speed of delivery but willing to take
prudent risk. Providing my team the tools to improve collaboration with the user
is priority #1. Establishing metrics and benchmarks that challenge the team go
beyond expectation and rewarding failure/learning with every opportunity.
Challenge industry partners to prototype quickly so users can test and collect
data that is meaningful.
Secretary of Defense Executive Fellows
11
• Corporate Sponsor: SpaceX
• Next Assignment: Technical Director
National Communications Systems
National Reconnaissance Office (NRO)
• Lesson Learned: Reduce Requirements & Iterate
• SpaceX demonstrated this lesson by trading away some initial Starlink
capabilities in order to accelerate schedule. By also taking calculated
risks, SpaceX was able to get a minimum viable product tested and
monetized before any of its competitors.
• I plan to incorporate this lesson in the same fashion during my next
assignment. Emphasize urgency to get viable capability to users as
quickly as possible. Seek deferments or waivers for requirements that
threaten this strategy. Leverage commercial products to the maximum
extent possible.
Jeremy Mucha, USN CIV
Secretary of Defense Executive Fellows
12
• Corporate Sponsor: Cisco Systems
• Next Assignment: APM Submarine Comms Program Office
• Lesson Learned: Everything I need to know I learned in
Bootcamp
‒ The Golden rule is as relevant in Corporate America as it is in the military
‒ If you are not failing, you are not trying hard enough (Accepting Failure)
‒ Small course changes deliver more value than large rudder swings (Agile
Development)
‒ Life is tough or you are not playing hard enough, everything gets better after X
CAPT Paul Pampuro, USN
Secretary of Defense Executive Fellows
13
COL Nelson So, USA
• Corporate Sponsor: Merck and Co.
• Next Assignment: Military Health System Transition Lead,
Regional Health Command - Pacific
• Lessons Learned: Agility, Digital Transformation, Talent
Management
• The transformation of Merck in the last decade has been astounding. In 2009, Merck, which
prides itself as a research-driven company, had a barren pipeline. However, since then Merck
has revitalized its research pipeline and transformed the company into a global oncology and
vaccines leader. Despite reasserting itself as a leader in the pharmaceutical industry, global
pressures on access and pricing are forcing the company to reinvent itself again.
‒ Agility: Merck is striving to become more agile in product development and marketing
‒ Digital Transformation: Merck captures lots of research, manufacturing, and marketing data but is
lagging in how it leverages this data to gain insights, iterate quicker, and to be more responsive to
customers (governments, payers, providers, and patients).
‒ Talent Management: The competition for talent across in the pharmaceutical industry is extremely
fierce. Merck is trying to improve its processes for recruiting, retention, talent management, and leader
development.
• I plan to incorporate these lessons learned in my next position as I help to lead Army MHS
transformation efforts in the Pacific region.
Secretary of Defense Executive Fellows
14
RDML Richard Timme, USCG
• Corporate Sponsor: McKinsey & Company
• Next Assignment: Assistant Commandant for Prevention Policy
(CG-5P)
• Lessons Learned: Rapid iteration drives decision making; treating
knowledge as a strategic asset drives top down behaviors.
• McKinsey standard approach to problem solving includes the expectation
of a hypothesis to solve to the clients problem by the end of the first day
of engagement. Rapid, constant iteration through a collaborative process drives
successful solutions that are transparent to all.
• McKinsey doesn’t make widgets; their product is their expertise and knowledge.
That knowledge is made available firm-wide. The most junior associate is
EXPECTED to reach out to the most senior Partner globally, if that is where the
knowledge resides. The Partner is EXPECTED to respond without further
justification beyond name of the partner running the associate team.
• I will model behaviors that reflects the urgency of rapid iteration with my senior
staff; and model a behavior of knowledge-sharing with my mid-grade and junior
staff.
Secretary of Defense Executive Fellows
15
LEADERSHIP & CULTURE
Value & Empower People
Secretary of Defense Executive Fellows
16
LTC BJ Bennett, USA
• Corporate Sponsor: McAfee LLC
• Next Assignment: Assistant COS/G-3
32nd Air & Missile Defense Command
• Lessons Learned: Culture, Recruiting, Cross Functional
Business Units, Balancing Risk
• The company continues to refining its systems and processes in order to
facilitate profit
• Fosters a culture of cross functional thinking and collaboration through
business partners
• Executes risk management boards
• In my next assignment
‒ People first
‒ Facilitate cross functional teams in garrison
‒ Make risk management a team effort
‒ Seek ways to improve systems and processes
Secretary of Defense Executive Fellows
17
• Corporate Sponsor: Textron Systems
• Next Assignment: Vice Commander, 104th Fighter Wing
• Lesson Learned: People-oriented value systems with
disciplined alignment yields phenomenal results
Col Tom Bladen, MA ANG
• Several companies tangibly demonstrated this concept by prioritizing
their people over their revenue. “Philanthropic paid time off,” campus-
like environments, community support work centers, telework policies,
evaluation systems, delegation of decisions, etc. create costs but also
create net income by attracting talent, retaining talent, and allowing
creative solutions to unfold.
• I plan to incorporate this lesson at my wing by modifying our strategic
planning process, propagating a more egalitarian mindset (where it
makes sense), seeking ways to be more empathetic and trusting in our
policies whenever possible.
Secretary of Defense Executive Fellows
18
Lt Col Dustin Ireland, USAF
• Corporate Sponsor: Pratt & Whitney
• Next Assignment: AF Life Cycle Management Center
F-22 Program Office
• Lessons Learned: The best leaders remove barriers that restrain
employees. Whether these barriers are perceived or real, the best
leaders do not hesitate to do the little things that make the big things possible.
• P&W began a cultural transformation in 2016. The P&W culture focuses on
empowering employees by providing a military style - “Commander’s Intent” which
P&W describes as their “Leader’s Intent.” This concept is flourishing on the
commercial side of P&W yet is slow to take route on the military side of the
business. The military side of P&W is heavy on prior military members. I perceive
the prior military experience of these employees forces a process driven, “barrier
focused” mindset.
• I plan to use my experience at P&W to strengthen my leadership style. I will seek to
provide my next team with challenging goals and then step back, allowing leaders
space and resources to execute. When barriers arise I will quickly remove those
barriers or help mentor the team to adjust their perspectives to dissolve perceived
barriers. Ultimately, my goal is to strip away perceived detractors and barriers to
allow empowerment to flourish.
Secretary of Defense Executive Fellows
19
Col Jaron Roux, USAF
• Corporate Sponsor: Accenture Federal Services
• Next Assignment: Vice Commander
380th Air Expeditionary Wing
Al Dhafra AB, UAE
• Lesson Learned: Know your value & articulate people's
value to your organization back to them.
• Accenture has found a way to separate promotion from compensation.
They have adopted a “performance achievement” model vs a “performance
management” model.
‒ How do we spend millions of dollars training people, who can do their jobs to
the level we train them to, but yet tell them they are below average?
• As the 380th AEW Vice Commander, I intend to focus my efforts on
ensuring every person in the 380th knows how valuable they are to the
combat mission in our AOR.
Secretary of Defense Executive Fellows
Col Tim Spaulding, USAF
• Corporate Sponsor: Autodesk
• Next Assignment: Commander, 412th Operations Group
Edwards AFB
• Lessons Learned: Our strengths and weaknesses as an
organization.
Secretary of Defense Executive Fellows
CDR Benjamin Van Buskirk, USN
• Corporate Sponsor: VMware, Inc.
• Next Assignment: TBD (N7 or USSOCOM Chief Data Officer)
• Lessons Learned: Our people are our customers/end
users. Adjust technology to the end user vice the end
user adjusting to the technology. Empathy critical. Trust
& empower through bold and fearless leadership. Will need to break
glass and challenge the status quo at the core to be effective.
Secretary of Defense Executive Fellows
22
LtCol Kevin Wierschke, USAF
• Corporate Sponsor: Amazon Web Services
• Next Assignment: J82, Joint Warfare Analysis Center
• Lessons Learned: Customer Obsession, Ownership, and
Data Driven Decision Making
• Amazon obsesses over their customers. They study their
problems and work backward to develop solutions. They challenge
assertions by diving deep into the data. Problems are owned by small
teams that are empowered to do what is necessary to deliver these
solutions. Systems are “loosely” coupled to enable this empowerment.
• I plan to use these experiences to improve my new organization and my
leadership style. Priority 1: ensuring work is divided to create an
“ownable” customer problem. Next, I plan to set the stage for true
empowerment by working to align incentives across the functionals,
eliminating gatekeepers where ever possible, and enhancing data
collection and analysis capabilities to ensure we have the data to drive
our decisions.
Secretary of Defense Executive Fellows
23
LEADERSHIP
Common & Compelling Vision
Secretary of Defense Executive Fellows
24
• Corporate Sponsor: Johnson & Johnson
• Next Assignment: 1st Marine Air Wing
III Marine Expeditionary Force
• Lesson Learned: Ensure the entire workforce has a
firm grasp on the institutional values and priorities
LtCol Llonie Cobb, USMC
• The J&J Credo is the common touchpoint for all employees. It is
regularly referenced, it drives all decisions, and it is not obscured by
other "principles" or "traits."
• As the 1st MAW IG, I will assist with ensuring that high optempo and
tasking do not obscure Service values and priorities at 1st MAW MSCs. I
will also be sensitive lead indicators of deviation.
Secretary of Defense Executive Fellows
25
• Corporate Sponsor: Microsoft Corporation
• Next Assignment: PM, Infantry Combat Equipment,
Marine Corps Systems Command
• Lesson Learned: Unity of Purpose
• Microsoft embodies their mission “to empower every person and every
organization to achieve more” through their culture and sense of focus.
• As the Program Manager for Infantry Combat Equipment, I intend to
orient my team on the mission of equipping the warfighter. Every action
we take is movement to fielding and/or improving capability to either
protect our troops or cause harm to the enemy.
LtCol Andrew Konicki, USMC
Secretary of Defense Executive Fellows
26
Lt Col Katrine Waterman, USAFR
• Corporate Sponsor: Boeing
• Next Assignment: Commander, 911th Maintenance Group
Pittsburgh ARS, PA
• Lesson Learned: An enterprise strategy that is compelling,
clear and easy for EVERY employee to see how they fit into
is paramount.
Secretary of Defense Executive Fellows
27
MANAGEMENT
Efficiency / Change Management
Secretary of Defense Executive Fellows
28
• Corporate Sponsor: 3M
• Next Assignment: J33, EUCOM Staff
• Lesson Learned: Change Management / Lean Six Sigma
(LSS)
CDR Dan delaCruz, USN
• 3M uses LSS as one of three avenues to develop high potential
individuals. LSS not only emphasizes finding efficiencies within a
process, but ultimately teaches change management to future leaders.
• I plan to incorporate these management / leadership techniques during
my next assignment. Through LSS I have found that creating a cross-
functional team that collaborates on a goal or project will ultimately
facilitate adoption. Additionally, LSS has given me a process to more
effectively prioritize levers I can use to create change.
Secretary of Defense Executive Fellows
29
CDR Young Hong, USN
• Corporate Assignment: Deutsche Bank, NY
• Next Assignment: DON Chief Management Office
• Lessons Learned: Embrace Audits, use it to cultivate change
• At Deutsche Bank, audits and review of businesses occur frequently
by comparing internal, third party audits and regulatory standards.
Strategic decisions are made across the businesses for the bank, not
for individual businesses. Overall goal is to strengthen the bank, the
finance industry.
• Remove “cheapest bidder” mentality in DoD.
‒ Market our headquarters as a desirable place to work.
‒ Identify and remove excess to strengthen “our industry.”
Secretary of Defense Executive Fellows
30
• Corporate Sponsor: Union Pacific Railroad
• Next Assignment: 1st Marine Logistics Group
(Camp Pendleton, CA)
• Lesson Learned: Asset Utilization / Efficiency
• Union Pacific (UP) implemented precision scheduled railroading principles with a new
corporate strategy (UP 2020). This led to more mixed (manifest) trains than unit (single
customer) trains with a focus on moving individual cars. UP drastically reduced locomotives,
rail cars, employees, and infrastructure in an effort to “sweat the assets.” This innovative
strategy made most customers fit their movements into what is best for UP’s rail operations
network.
• In my previous assignment, my battalion deployed on the USS AMERICA Amphibious
Readiness Group (ARG)/15th Marine Expeditionary Unit (15th MEU). Our three ship ARG/MEU
was the first deployment of the USS AMERICA and the first to experience a two well-deck
ARG/MEU ship configuration. In this experience, we left approximately 46% of our equipment
behind. During my fellowship at UP, I witnessed some of the same cultural challenges while
UP changed operating principles, procedures, and mindsets. Now, I have two unique
viewpoints that will seek continuous improvement and efficiency with my future teams and
ask: 1) how can we do more with less 2) with pre-positioning, do we need to retain a full
equipment set 3) how can we eliminate low efficiency and low value work 4) what value does
this work provide to our mission
• Lastly, ensure force deployment lift requirements are submitted on time and with as much
accuracy as possible.
LtCol Jamey Stover, USMC
Secretary of Defense Executive Fellows
Facebook
http://prhome.defense.gov/readiness/educationtraining/sdef.aspx
Tom Bladen
F-15 Pilot Weapons Officer
104th Fighter Wing Vice
Commander
Dustin Ireland
A-10 Pilot Weapons Officer
Acquisition (F-22 SPO)
Katrine Waterman
Maintenance
Commander, 911th Maintenance
Group
Tim Spaulding
F-15 Test Pilot
Ops Group Command
Jaron Roux
C-17 Pilot Weapons Officer
380 AEW Vice Commander
Kevin Wierschke
Space Acquisitions Officer
Joint Warfare Analysis Center
Secretary of Defense Executive Fellows
Courtney Abraham
Logistics
JPPSO, Mid Atlantic
Matt Anastasi
Logistics
SPO, 21st Theater
Sustainment Command
Nelson So
Medical Service Corps
MHS Transition Lead,
Regional Health Command - Pacific
Corey Hemingway
Acquisition
PM Cybert Test, Special Ops Training
Systems
BJ Bennett
Air Defense
ACoS / G-3, 32nd AAMDC
Facebook
http://prhome.defense.gov/readiness/educationtraining/sdef.aspx
Secretary of Defense Executive Fellows
Ben Van Buskirk
Aviator, H-60F/H
TBD (N7 or USSOCOM Chief
Data Officer)
Dan delaCruz
F/A-18F WSO
EUCOM Staff: J33
Paul Pampuro
Submariner
APM Submarine Comms Program
Office
Jeremy Mucha
Systems Engineering
Technical Director
National Communications Systems
National Reconnaissance Office (NRO)
Young Hong
Aviator, H-60B/R
Navy Chief Management Office
Facebook
http://prhome.defense.gov/readiness/educationtraining/sdef.aspx
Secretary of Defense Executive Fellows
Richard Timme
Marine Safety and Security
Operations
Assistant Commandant for Prevention
Policy (CG-5P)
Llonie “Shakes” Cobb
EA-6B Pilot / Strategist
1st MAW, III MEF
Jamey Stover
Logistics
1st Marine Logistics Group
Andy Konicki
Ground Acquisition Professional
PM Infantry Combat Equipment,
Marine Corps Systems Command
Facebook
http://prhome.defense.gov/readiness/educationtraining/sdef.aspx

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SDEF DoD Executive Outbrief AY18-19.pptx

  • 1. Secretary of Defense Executive Fellows Secretary of Defense Executive Fellows Academic Year 2018-2019 Entire Brief is UNCLASSIFIED 1
  • 2. Secretary of Defense Executive Fellows 2 The Why… • Established by SECDEF Perry as a long-term investment in transforming DoD forces and capabilities • Opportunity for DoD to gain access to executive level business practices inside highly successful corporations ‒ Strategic Planning - Organizational Structures ‒ Change Management - Human Resources ‒ Information Technology - Supply Chain • Businesses outside DoD successful in: ‒ Adapting to changing global environment ‒ Exploiting information revolution ‒ Structural reshaping/reorganizing ‒ Developing innovative processes • Reforms for better performance, accountability, affordability
  • 3. Secretary of Defense Executive Fellows 3 • Twenty Fellows from all Services, including Coast Guard – O-5/6 or GS-14/15 – Flag/General Officer or Senior Executive Service potential – Senior Service College credit • Initial group education month – Current political/military issues; leading edge technologies – Meetings with senior DoD officials, business executives, press, alumni – Tailored Graduate Business school Executive Education • Eleven months at unique mix of Corporate Sponsors ‒ Combination of operational duties and meetings with senior executives • Unexpected challenges, valuable insights • Acquisitions, mergers, restructuring ‒ Group training for 1 – 2 days at each sponsor across multiple industries • Meetings w/ senior executives to learn strategies, struggles, best practices • Business area education • Site visits for business operations, manufacturing, etc. The How…
  • 4. Secretary of Defense Executive Fellows Corporate Sponsors • Prior Years 3M, ABB Group, Accenture, Agilent Technologies, Alaska Airlines, Amazon, American Management Systems, Amgen, Apple, Arizona Public Services, AT&T, Autodesk, Biogen, BlackRock, Bloomberg, Boeing, Booz Allen, CACI, Caterpillar, Cisco, Citigroup, CNN, CVS Health, Dell, Deloitte, Deutsche Bank, DirecTV, DuPont, Dynamic Aviation, EADS, EMC, Enron, ExxonMobil, FedEx, General Dynamics, Georgia Power, Google, Hewlett-Packard, Honeywell, Human Genome Sciences, IBM, Insitu, iRobot, Intel, JPMorgan Chase, Johnson & Johnson, Lockheed Martin, Loral, McAfee, McKinsey, McDonnell Douglas, Merck, Microsoft, Mobil, Morgan Stanley, Netscape, NCR, Norfolk Southern, Northrop Grumman, Oracle, Pfizer, Pratt & Whitney, PricewaterhouseCoopers, Raytheon, Salesforce.com, SAP, SRI/Sarnoff Labs, Sears, Shell Oil, Sikorsky, SpaceX, SRA International, Sun Microsystems, Symbol Technologies, Textron, Union Pacific, United Technologies, Vertex Aerospace • AY 2018-2019 3M, Accenture, Amazon, Autodesk, Boeing, Cisco, Deutsche Bank, Google, Johnson & Johnson, McAfee, McKinsey, Merck, Microsoft, Pratt & Whitney, Raytheon, SAP, SpaceX, Textron, Union Pacific, VMware 4
  • 5. Secretary of Defense Executive Fellows • Continued strong support from Corporate Sponsors ‒ More Sponsors than Fellows available ‒ Education3 • DoD, Individual officers, Corporate Sponsors ‒ Intra-group experience sharing; fresh perspectives for all parties involved • A cadre of military and (going forward) civilian leaders who: ‒ Understand more than the Profession of Arms ‒ Understand business culture & varied corporate decision making processes ‒ Recognize organizational and operational opportunities ‒ Understand skills required to implement change ‒ Will implement and motivate innovative changes throughout their career • Individual Briefings to Senior DoD civilian/military leaders ‒ DEPSECDEF, VCJCS, Service Secretaries/Chiefs ‒ Deputies for Programs, Budgets, Acquisitions, T&E, Personnel, IT, etc. ‒ Twenty-seven briefings to 42 senior leaders in June 2018 ‒ Group corporate experience observations and recommendations for DoD The Results… 5
  • 6. Secretary of Defense Executive Fellows Lessons Learned 6 â—Ź Acquisition : Customer Urgency / Prototype / Iterate â—Ź Leadership and Culture: Value & Empower People â—Ź Leadership: Common & Compelling Vision â—Ź Management: Efficiency / Change Management We Intend to Implement These Lessons Locally, Vice Recommending / Waiting for Top Down Change
  • 7. Secretary of Defense Executive Fellows 7 ACQUISITION Customer Urgency / Prototype / Iterate
  • 8. Secretary of Defense Executive Fellows 8 • Corporate Sponsor: SAP • Next Assignment: Joint Personal Property Shipping Office Ft. Belvoir, VA • Lessons Learned: Understand Customer Experience matters. Bringing in key values to the organization that customers will also experience, trust, and believe in. • Reinvigorating customer engagements, QA/QC...bringing innovative solutions to a 2019 problem. Understanding that new efficiencies can reduce the customer experience and business engagement. • As the CDR, JPPSO, every customer deserves a high-quality, high-touch experience built on a foundation of empathy, business insight, and differentiated value. LTC Courtney Abraham, USA
  • 9. Secretary of Defense Executive Fellows 9 • Corporate Sponsor: Raytheon Space & Airborne Systems • Next Assignment: Support Operations Officer 21st Theater Sustainment Command, GE • Lesson Learned: Customer focus is critical LTC Matt Anastasi, USA • Raytheon is highly customer focused with the goal of anticipating requirements and delivering the best possible solution. Significant effort to change the culture of the company to support the “go fast” acquisition environment. • I plan to incorporate this lesson in my next assignment through a culture of acceptable risk tolerance to deliver support to customer units (80% solution now is better than the 100% solution late).
  • 10. Secretary of Defense Executive Fellows 10 COL Corey Hemingway, USA • Corporate Sponsor: Google • Next Assignment: Project Manager Cyberspace, Testing, Special Operations • Lessons Learned: Be audaciously bold and prototype driven • Google use three factors as foundations of product development. Empathize with the user, think 10x, build Prototypes. Google is willing to go the extra mile to understand and build products that people want, challenge the team to go beyond expectations and build prototypes in a collaborative effort. Be willing to fail and celebrate learning from failure. • I plan to use this experience to improve the culture of my organization. Emphasizing the same principles will improve speed of delivery but willing to take prudent risk. Providing my team the tools to improve collaboration with the user is priority #1. Establishing metrics and benchmarks that challenge the team go beyond expectation and rewarding failure/learning with every opportunity. Challenge industry partners to prototype quickly so users can test and collect data that is meaningful.
  • 11. Secretary of Defense Executive Fellows 11 • Corporate Sponsor: SpaceX • Next Assignment: Technical Director National Communications Systems National Reconnaissance Office (NRO) • Lesson Learned: Reduce Requirements & Iterate • SpaceX demonstrated this lesson by trading away some initial Starlink capabilities in order to accelerate schedule. By also taking calculated risks, SpaceX was able to get a minimum viable product tested and monetized before any of its competitors. • I plan to incorporate this lesson in the same fashion during my next assignment. Emphasize urgency to get viable capability to users as quickly as possible. Seek deferments or waivers for requirements that threaten this strategy. Leverage commercial products to the maximum extent possible. Jeremy Mucha, USN CIV
  • 12. Secretary of Defense Executive Fellows 12 • Corporate Sponsor: Cisco Systems • Next Assignment: APM Submarine Comms Program Office • Lesson Learned: Everything I need to know I learned in Bootcamp ‒ The Golden rule is as relevant in Corporate America as it is in the military ‒ If you are not failing, you are not trying hard enough (Accepting Failure) ‒ Small course changes deliver more value than large rudder swings (Agile Development) ‒ Life is tough or you are not playing hard enough, everything gets better after X CAPT Paul Pampuro, USN
  • 13. Secretary of Defense Executive Fellows 13 COL Nelson So, USA • Corporate Sponsor: Merck and Co. • Next Assignment: Military Health System Transition Lead, Regional Health Command - Pacific • Lessons Learned: Agility, Digital Transformation, Talent Management • The transformation of Merck in the last decade has been astounding. In 2009, Merck, which prides itself as a research-driven company, had a barren pipeline. However, since then Merck has revitalized its research pipeline and transformed the company into a global oncology and vaccines leader. Despite reasserting itself as a leader in the pharmaceutical industry, global pressures on access and pricing are forcing the company to reinvent itself again. ‒ Agility: Merck is striving to become more agile in product development and marketing ‒ Digital Transformation: Merck captures lots of research, manufacturing, and marketing data but is lagging in how it leverages this data to gain insights, iterate quicker, and to be more responsive to customers (governments, payers, providers, and patients). ‒ Talent Management: The competition for talent across in the pharmaceutical industry is extremely fierce. Merck is trying to improve its processes for recruiting, retention, talent management, and leader development. • I plan to incorporate these lessons learned in my next position as I help to lead Army MHS transformation efforts in the Pacific region.
  • 14. Secretary of Defense Executive Fellows 14 RDML Richard Timme, USCG • Corporate Sponsor: McKinsey & Company • Next Assignment: Assistant Commandant for Prevention Policy (CG-5P) • Lessons Learned: Rapid iteration drives decision making; treating knowledge as a strategic asset drives top down behaviors. • McKinsey standard approach to problem solving includes the expectation of a hypothesis to solve to the clients problem by the end of the first day of engagement. Rapid, constant iteration through a collaborative process drives successful solutions that are transparent to all. • McKinsey doesn’t make widgets; their product is their expertise and knowledge. That knowledge is made available firm-wide. The most junior associate is EXPECTED to reach out to the most senior Partner globally, if that is where the knowledge resides. The Partner is EXPECTED to respond without further justification beyond name of the partner running the associate team. • I will model behaviors that reflects the urgency of rapid iteration with my senior staff; and model a behavior of knowledge-sharing with my mid-grade and junior staff.
  • 15. Secretary of Defense Executive Fellows 15 LEADERSHIP & CULTURE Value & Empower People
  • 16. Secretary of Defense Executive Fellows 16 LTC BJ Bennett, USA • Corporate Sponsor: McAfee LLC • Next Assignment: Assistant COS/G-3 32nd Air & Missile Defense Command • Lessons Learned: Culture, Recruiting, Cross Functional Business Units, Balancing Risk • The company continues to refining its systems and processes in order to facilitate profit • Fosters a culture of cross functional thinking and collaboration through business partners • Executes risk management boards • In my next assignment ‒ People first ‒ Facilitate cross functional teams in garrison ‒ Make risk management a team effort ‒ Seek ways to improve systems and processes
  • 17. Secretary of Defense Executive Fellows 17 • Corporate Sponsor: Textron Systems • Next Assignment: Vice Commander, 104th Fighter Wing • Lesson Learned: People-oriented value systems with disciplined alignment yields phenomenal results Col Tom Bladen, MA ANG • Several companies tangibly demonstrated this concept by prioritizing their people over their revenue. “Philanthropic paid time off,” campus- like environments, community support work centers, telework policies, evaluation systems, delegation of decisions, etc. create costs but also create net income by attracting talent, retaining talent, and allowing creative solutions to unfold. • I plan to incorporate this lesson at my wing by modifying our strategic planning process, propagating a more egalitarian mindset (where it makes sense), seeking ways to be more empathetic and trusting in our policies whenever possible.
  • 18. Secretary of Defense Executive Fellows 18 Lt Col Dustin Ireland, USAF • Corporate Sponsor: Pratt & Whitney • Next Assignment: AF Life Cycle Management Center F-22 Program Office • Lessons Learned: The best leaders remove barriers that restrain employees. Whether these barriers are perceived or real, the best leaders do not hesitate to do the little things that make the big things possible. • P&W began a cultural transformation in 2016. The P&W culture focuses on empowering employees by providing a military style - “Commander’s Intent” which P&W describes as their “Leader’s Intent.” This concept is flourishing on the commercial side of P&W yet is slow to take route on the military side of the business. The military side of P&W is heavy on prior military members. I perceive the prior military experience of these employees forces a process driven, “barrier focused” mindset. • I plan to use my experience at P&W to strengthen my leadership style. I will seek to provide my next team with challenging goals and then step back, allowing leaders space and resources to execute. When barriers arise I will quickly remove those barriers or help mentor the team to adjust their perspectives to dissolve perceived barriers. Ultimately, my goal is to strip away perceived detractors and barriers to allow empowerment to flourish.
  • 19. Secretary of Defense Executive Fellows 19 Col Jaron Roux, USAF • Corporate Sponsor: Accenture Federal Services • Next Assignment: Vice Commander 380th Air Expeditionary Wing Al Dhafra AB, UAE • Lesson Learned: Know your value & articulate people's value to your organization back to them. • Accenture has found a way to separate promotion from compensation. They have adopted a “performance achievement” model vs a “performance management” model. ‒ How do we spend millions of dollars training people, who can do their jobs to the level we train them to, but yet tell them they are below average? • As the 380th AEW Vice Commander, I intend to focus my efforts on ensuring every person in the 380th knows how valuable they are to the combat mission in our AOR.
  • 20. Secretary of Defense Executive Fellows Col Tim Spaulding, USAF • Corporate Sponsor: Autodesk • Next Assignment: Commander, 412th Operations Group Edwards AFB • Lessons Learned: Our strengths and weaknesses as an organization.
  • 21. Secretary of Defense Executive Fellows CDR Benjamin Van Buskirk, USN • Corporate Sponsor: VMware, Inc. • Next Assignment: TBD (N7 or USSOCOM Chief Data Officer) • Lessons Learned: Our people are our customers/end users. Adjust technology to the end user vice the end user adjusting to the technology. Empathy critical. Trust & empower through bold and fearless leadership. Will need to break glass and challenge the status quo at the core to be effective.
  • 22. Secretary of Defense Executive Fellows 22 LtCol Kevin Wierschke, USAF • Corporate Sponsor: Amazon Web Services • Next Assignment: J82, Joint Warfare Analysis Center • Lessons Learned: Customer Obsession, Ownership, and Data Driven Decision Making • Amazon obsesses over their customers. They study their problems and work backward to develop solutions. They challenge assertions by diving deep into the data. Problems are owned by small teams that are empowered to do what is necessary to deliver these solutions. Systems are “loosely” coupled to enable this empowerment. • I plan to use these experiences to improve my new organization and my leadership style. Priority 1: ensuring work is divided to create an “ownable” customer problem. Next, I plan to set the stage for true empowerment by working to align incentives across the functionals, eliminating gatekeepers where ever possible, and enhancing data collection and analysis capabilities to ensure we have the data to drive our decisions.
  • 23. Secretary of Defense Executive Fellows 23 LEADERSHIP Common & Compelling Vision
  • 24. Secretary of Defense Executive Fellows 24 • Corporate Sponsor: Johnson & Johnson • Next Assignment: 1st Marine Air Wing III Marine Expeditionary Force • Lesson Learned: Ensure the entire workforce has a firm grasp on the institutional values and priorities LtCol Llonie Cobb, USMC • The J&J Credo is the common touchpoint for all employees. It is regularly referenced, it drives all decisions, and it is not obscured by other "principles" or "traits." • As the 1st MAW IG, I will assist with ensuring that high optempo and tasking do not obscure Service values and priorities at 1st MAW MSCs. I will also be sensitive lead indicators of deviation.
  • 25. Secretary of Defense Executive Fellows 25 • Corporate Sponsor: Microsoft Corporation • Next Assignment: PM, Infantry Combat Equipment, Marine Corps Systems Command • Lesson Learned: Unity of Purpose • Microsoft embodies their mission “to empower every person and every organization to achieve more” through their culture and sense of focus. • As the Program Manager for Infantry Combat Equipment, I intend to orient my team on the mission of equipping the warfighter. Every action we take is movement to fielding and/or improving capability to either protect our troops or cause harm to the enemy. LtCol Andrew Konicki, USMC
  • 26. Secretary of Defense Executive Fellows 26 Lt Col Katrine Waterman, USAFR • Corporate Sponsor: Boeing • Next Assignment: Commander, 911th Maintenance Group Pittsburgh ARS, PA • Lesson Learned: An enterprise strategy that is compelling, clear and easy for EVERY employee to see how they fit into is paramount.
  • 27. Secretary of Defense Executive Fellows 27 MANAGEMENT Efficiency / Change Management
  • 28. Secretary of Defense Executive Fellows 28 • Corporate Sponsor: 3M • Next Assignment: J33, EUCOM Staff • Lesson Learned: Change Management / Lean Six Sigma (LSS) CDR Dan delaCruz, USN • 3M uses LSS as one of three avenues to develop high potential individuals. LSS not only emphasizes finding efficiencies within a process, but ultimately teaches change management to future leaders. • I plan to incorporate these management / leadership techniques during my next assignment. Through LSS I have found that creating a cross- functional team that collaborates on a goal or project will ultimately facilitate adoption. Additionally, LSS has given me a process to more effectively prioritize levers I can use to create change.
  • 29. Secretary of Defense Executive Fellows 29 CDR Young Hong, USN • Corporate Assignment: Deutsche Bank, NY • Next Assignment: DON Chief Management Office • Lessons Learned: Embrace Audits, use it to cultivate change • At Deutsche Bank, audits and review of businesses occur frequently by comparing internal, third party audits and regulatory standards. Strategic decisions are made across the businesses for the bank, not for individual businesses. Overall goal is to strengthen the bank, the finance industry. • Remove “cheapest bidder” mentality in DoD. ‒ Market our headquarters as a desirable place to work. ‒ Identify and remove excess to strengthen “our industry.”
  • 30. Secretary of Defense Executive Fellows 30 • Corporate Sponsor: Union Pacific Railroad • Next Assignment: 1st Marine Logistics Group (Camp Pendleton, CA) • Lesson Learned: Asset Utilization / Efficiency • Union Pacific (UP) implemented precision scheduled railroading principles with a new corporate strategy (UP 2020). This led to more mixed (manifest) trains than unit (single customer) trains with a focus on moving individual cars. UP drastically reduced locomotives, rail cars, employees, and infrastructure in an effort to “sweat the assets.” This innovative strategy made most customers fit their movements into what is best for UP’s rail operations network. • In my previous assignment, my battalion deployed on the USS AMERICA Amphibious Readiness Group (ARG)/15th Marine Expeditionary Unit (15th MEU). Our three ship ARG/MEU was the first deployment of the USS AMERICA and the first to experience a two well-deck ARG/MEU ship configuration. In this experience, we left approximately 46% of our equipment behind. During my fellowship at UP, I witnessed some of the same cultural challenges while UP changed operating principles, procedures, and mindsets. Now, I have two unique viewpoints that will seek continuous improvement and efficiency with my future teams and ask: 1) how can we do more with less 2) with pre-positioning, do we need to retain a full equipment set 3) how can we eliminate low efficiency and low value work 4) what value does this work provide to our mission • Lastly, ensure force deployment lift requirements are submitted on time and with as much accuracy as possible. LtCol Jamey Stover, USMC
  • 31. Secretary of Defense Executive Fellows Facebook http://prhome.defense.gov/readiness/educationtraining/sdef.aspx Tom Bladen F-15 Pilot Weapons Officer 104th Fighter Wing Vice Commander Dustin Ireland A-10 Pilot Weapons Officer Acquisition (F-22 SPO) Katrine Waterman Maintenance Commander, 911th Maintenance Group Tim Spaulding F-15 Test Pilot Ops Group Command Jaron Roux C-17 Pilot Weapons Officer 380 AEW Vice Commander Kevin Wierschke Space Acquisitions Officer Joint Warfare Analysis Center
  • 32. Secretary of Defense Executive Fellows Courtney Abraham Logistics JPPSO, Mid Atlantic Matt Anastasi Logistics SPO, 21st Theater Sustainment Command Nelson So Medical Service Corps MHS Transition Lead, Regional Health Command - Pacific Corey Hemingway Acquisition PM Cybert Test, Special Ops Training Systems BJ Bennett Air Defense ACoS / G-3, 32nd AAMDC Facebook http://prhome.defense.gov/readiness/educationtraining/sdef.aspx
  • 33. Secretary of Defense Executive Fellows Ben Van Buskirk Aviator, H-60F/H TBD (N7 or USSOCOM Chief Data Officer) Dan delaCruz F/A-18F WSO EUCOM Staff: J33 Paul Pampuro Submariner APM Submarine Comms Program Office Jeremy Mucha Systems Engineering Technical Director National Communications Systems National Reconnaissance Office (NRO) Young Hong Aviator, H-60B/R Navy Chief Management Office Facebook http://prhome.defense.gov/readiness/educationtraining/sdef.aspx
  • 34. Secretary of Defense Executive Fellows Richard Timme Marine Safety and Security Operations Assistant Commandant for Prevention Policy (CG-5P) Llonie “Shakes” Cobb EA-6B Pilot / Strategist 1st MAW, III MEF Jamey Stover Logistics 1st Marine Logistics Group Andy Konicki Ground Acquisition Professional PM Infantry Combat Equipment, Marine Corps Systems Command Facebook http://prhome.defense.gov/readiness/educationtraining/sdef.aspx