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Jason Helgerson
Chief Solutions Officer/Founder
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
Organizations from
across the spectrum
of healthcare, as well
as social and human
services working
together to improve
patient and
community health
Individuals and
organizations are
constantly looking
for new ways to
better serve their
patients and
communities
Everyone accepts
responsibility for
improving patient
and community
health
Empathy is the prime
directive. Empathy
for patients, families,
caregivers…
everyone
Collaborative Activist Responsible Empathetic
© Helgerson Solutions Group
© Helgerson Solutions Group
• National effort to harness the power of integration
• Replaces the outdated ‘internal market’ concept
NHS England
Integrated Care Systems (ICS)
• Wildly successful model on path reducing avoidable
hospital use by 25% by 2020
• Best funded CARE effort in the world
New York - Performing
Provider Systems (PPS)
• Closely modelled on NY
• Relies less on hospitals and more on community
providers to help lead the effort
Washington State -
Accountable Communities of
Health (ACH)
• Another US state driving payers and providers
together for improved patient outcomes
• Cut emergency room visits and costs, raised primary
care visits, and achieved a 50% increase in medical
home enrolment*
Oregon State – Coordinated
Care Organizations (CCO)
© Helgerson Solutions Group * www.healthaffairs.org/do/10.1377/hblog20170110.058188/full/
• NSW Health is helping to deliver integrated care by investing in the
right technology, education and resources to strengthening the
connection between general practice, hospitals and other health
providers to create a more holistic view of patients’ health needs and
health history.*
• Local health districts and two specialty health networks have been
funded by NSW Health to develop their own models of care.
NSW, Australia
• ‘One system, one budget’ has resulted in system supporting more
people in their homes and communities and has moderated demand for
hospital care, particularly among older people
• Compared with rest of NZ, Canterbury has lower acute medical
admission & readmission rates; shorter average length of stay; lower
emergency department attendances; higher spending on community-
based services; and lower spending on emergency hospital care
New Zealand
• One of most innovative places on planet re health & social care
• Driving cross-sector collaboration to whole new level with ambitious
goals that transcend health and public health
Greater
Manchester
Authority
© Helgerson Solutions Group
* https://wnswlhd.health.nsw.gov.au/integrated-care/latest-news/Documents/WNSW%20Tele-
home%20monitoring%20trial%20Dubbo%20Media%20releaseFNL.pdf
Health care providers join with social care and human
service organizations and see improved
patient/community health as their common goal
Aggregation
These systems not only gather data, but actually use itData-driven
These vanguards aren’t afraid to try new models of
care and are constantly looking at ways to better serve
patients and the broader community
Willingness to Innovate
They understand that the real cause of bad health
outcomes is often poverty, inadequate housing, food
deserts, social isolation, etc
Embrace the Social
Determinants of Health
Collaboration requires powerful organizations to give
up power for the greater good
Willingness to
give up power
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
start implementing it!
© Helgerson Solutions Group
© Helgerson Solutions Group
© Helgerson Solutions Group
it’s a philosophy
© Helgerson Solutions Group
© Helgerson Solutions Group
and most
importantly……
Empathy
Creativity
Humility
Thoughtfulness
Compassion
© Helgerson Solutions Group
Thank you
www.helgersonsolutions.com
@policywonk1 @HSG_4_value
© Helgerson Solutions Group

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Jason Helgerson's keynote deck at World Health Congress Europe

  • 1. Jason Helgerson Chief Solutions Officer/Founder © Helgerson Solutions Group
  • 9. Organizations from across the spectrum of healthcare, as well as social and human services working together to improve patient and community health Individuals and organizations are constantly looking for new ways to better serve their patients and communities Everyone accepts responsibility for improving patient and community health Empathy is the prime directive. Empathy for patients, families, caregivers… everyone Collaborative Activist Responsible Empathetic © Helgerson Solutions Group
  • 11. • National effort to harness the power of integration • Replaces the outdated ‘internal market’ concept NHS England Integrated Care Systems (ICS) • Wildly successful model on path reducing avoidable hospital use by 25% by 2020 • Best funded CARE effort in the world New York - Performing Provider Systems (PPS) • Closely modelled on NY • Relies less on hospitals and more on community providers to help lead the effort Washington State - Accountable Communities of Health (ACH) • Another US state driving payers and providers together for improved patient outcomes • Cut emergency room visits and costs, raised primary care visits, and achieved a 50% increase in medical home enrolment* Oregon State – Coordinated Care Organizations (CCO) © Helgerson Solutions Group * www.healthaffairs.org/do/10.1377/hblog20170110.058188/full/
  • 12. • NSW Health is helping to deliver integrated care by investing in the right technology, education and resources to strengthening the connection between general practice, hospitals and other health providers to create a more holistic view of patients’ health needs and health history.* • Local health districts and two specialty health networks have been funded by NSW Health to develop their own models of care. NSW, Australia • ‘One system, one budget’ has resulted in system supporting more people in their homes and communities and has moderated demand for hospital care, particularly among older people • Compared with rest of NZ, Canterbury has lower acute medical admission & readmission rates; shorter average length of stay; lower emergency department attendances; higher spending on community- based services; and lower spending on emergency hospital care New Zealand • One of most innovative places on planet re health & social care • Driving cross-sector collaboration to whole new level with ambitious goals that transcend health and public health Greater Manchester Authority © Helgerson Solutions Group * https://wnswlhd.health.nsw.gov.au/integrated-care/latest-news/Documents/WNSW%20Tele- home%20monitoring%20trial%20Dubbo%20Media%20releaseFNL.pdf
  • 13. Health care providers join with social care and human service organizations and see improved patient/community health as their common goal Aggregation These systems not only gather data, but actually use itData-driven These vanguards aren’t afraid to try new models of care and are constantly looking at ways to better serve patients and the broader community Willingness to Innovate They understand that the real cause of bad health outcomes is often poverty, inadequate housing, food deserts, social isolation, etc Embrace the Social Determinants of Health Collaboration requires powerful organizations to give up power for the greater good Willingness to give up power © Helgerson Solutions Group
  • 28. start implementing it! © Helgerson Solutions Group
  • 31. it’s a philosophy © Helgerson Solutions Group

Editor's Notes

  1. https://wnswlhd.health.nsw.gov.au/integrated-care/latest-news/Documents/WNSW%20Tele-home%20monitoring%20trial%20Dubbo%20Media%20releaseFNL.pdf
  2. Dubbo hospital patients eligible for in-home telemonitoring - supplied with monitoring device for blood pressure, temperature, blood oxygen saturation, blood glucose, weight and ECG Data is wirelessly transmitted back to community-based nurses who remotely monitor vital signs at least once a day Means that patients who are unwell but don’t require frequent monitoring, can be cared for in the comfort of their own home NSW, Australia: In NSW, integrated care is shifting from the innovation phase of integrated care to more consistent approaches for integrated care. All local health districts and two specialty health networks have been funded by NSW Health to develop their own models of care. Information from integrated care monitoring and evaluation are helping inform the ways of working that can be shared across areas. Patients of Dubbo hospital are eligible for in-home telemonitoring. Participation in the trial is free and patients are supplied with a monitoring device that is able to measure blood pressure, temperature, blood oxygen saturation, blood glucose, weight and ECG. Data is wirelessly transmitted back to community-based nurses at Dubbo Hospital who remotely monitor vital signs at least once a day. That means that patients who are unwell but don’t require frequent monitoring, can be cared for in the comfort of their own home. (Source: https://wnswlhd.health.nsw.gov.au/integrated-care/latest-news/Documents/WNSW%20Tele-home%20monitoring%20trial%20Dubbo%20Media%20releaseFNL.pdf )
  3. A grand opening celebration was held today at Greenport Gardens Apartments-a mixed affordable & supportive housing development in Hudson, NY. $1.7 Million in MRT supportive housing funding was invested for 25 units targeted to high-need Medicaid members. Housing=Healthcare! #SDOH
  4. In one corner of Sydney, at Tharawal Aboriginal Corporation's Aboriginal Medical Service a number of initatives are underway: Legal aid and Centrelink visit, and locals can pick up a healthy fruit and vegetable box for $20 so they can "enjoy good tucker all year round". There's also a community kitchen, dance and exercises, drug and alcohol programs and extensive mental health services. Immunisation of children Ivory’s age 12 to 24 months and 24 to 36 months - which experts say is highly effective at closing the gap - is between 90 per cent and 97 per cent at the centre. That's about 20 per cent to 40 per cent higher than other Indigenous children and higher than in many non-Indigenous communities. Bringing care to the center of the aboriginal community has improved population health. (Source: https://www.smh.com.au/national/nsw/in-one-corner-of-sydney-hope-rises-as-the-gap-closes-20190214-p50xwm.html)