Samart Thienthai has over 23 years of experience in project management and service delivery for telecommunications and IT infrastructure projects. He has managed projects for customers including Unilever, DHL, and Bristal Myers Squibb. His experience includes designing, planning, implementing, and supporting networks, data centers, voice, video, and unified messaging systems. He is skilled in project management, networking, and technical areas such as routing, switching, fiber optics, and wireless networks. He holds an MBA and bachelor's degrees in telecommunications.
1. Curriculum Vitae –Samart Thienthai
Project Manager/Service Delivery Manager (Telecomm. and IT Infrastructure)
Biographical Summary
Address : 93/274 Lumpini Ville Prachachuen-Phongphet,Prachachuen road,Tambol Bangkhen, Amphur Muang,Nonthatburi 11000,THAILAND
Date of Birth : 5 November 1964, Email : samart1.thienthai@hotmail.com
Contact number : Mobile phone +66800469799 or 0800469799 (local)
Executive Summary
• Extensive more than 23 years that included basic designing, planning, implementing, commissioning, monitoring and supporting IT
infrastructure.
• Experienced in service delivery of on Data, network, Voice, Video and Data center
Data : Local Area Network (LAN), Wide Area Network (WAN)
Voice : Telephone, PBX (Private Branch Exchange), Voice mail, auto attendant system.
Video : Video conferencing system, Telepresent
Unified messaging : Call manager, Voice over IP
Data center : Room and related facilities systems.
• Project Management : To manage all stakeholders that include suppliers ,customer and our teams to provide the services as
customer requirement.
• Result oriented to achieve customer objective.
• Contribute leadership, personal management skills to manage team work.
• Financial work.
Education Qualification
2006–2007 Master of Business Administration, MBA, Kasetsart University
Major : Business Administration Management
1988–1990 Bachelor of Industrial of Technology in Telecommunications, King Mongkut’s Institue of Technology Ladkrabang
Faculty of Engineering, Major Telecommunication
1985-1987 Diploma of Industrail Electrical Technician. Major Electronic.,King Mongkut’s Institue of Technology North
Bangkok campus
College of Industrial Technology
Work Experience 1 (present)
Employer The Football Association of THAILAND ,under the patronage of his majesty the King
Department Financial and IT infrastructure
Date of Employment Mar 2016– Now
Type of Business: Football Association
My responsibility Finance receivable, finance payable , and tax. Manage proposal, quotation, product delivery and receipt.
2. Work Experience 2
Employer: BT Siam Ltd. (British Telecom)
Position: Project Manager
Date of Employment Mar 2004 – 31 Jan 2014
Type of Business: Global Telecommunications and services company.
My responsibility
• Implementation of regional and local IT infrastructure projects for the customers such as Unilever, DHL and Bristal Myer Squibb in
term of global due.
Accomplishments:
• Install new high speed VPN from customer head office Thailand to Singapore.
• Upgrade leased line circuits to Domestic MPLS circuits for the customers.
• Install Juniper for WAN optimization
• Implement Global MPLS
• Implement Telepresent to communicate among HQ and regional office.
• Implement Wireless LAN at HQ and branches.
• Implement Call manager servers, Cisco IP phone, Cisco Wireless IP phone.
• Transformation of legacy circuits on various provider to single provider.
• Disaster recovery plan and action test.
Experience 3
Employer: Unilever Thai Trading Ltd
Position: Service Delivery manager
Date of Employment 1993 – 2003
Type of Business: Produce and sale consuming products.
My responsibility
• Understand user requirement on IT and create the projects.
• IT support for the users at head office and branches.
• Define disaster recovery plan and simulate the event and do DRP test.
• Support Cisco,Nortel PBX, auto attendant and telephone system.
• Maintain and support company data centers.
• Operation : Manage subordinates to run 24 hours operation on shift
Accomplishments:
• Build Data Center at head office : Room, Raise floor, Door access, UPS, Air condition, Fire extinguish CCTV, Electric system and
computer network.
• Build data center at factory.
• New installation LAN with fiber optic and 10baseT for 300 users.
• Install time recorders for workers at factory.
• New head office and IT relocation for 600 users at head office.
• Install Virtual Leased Line for more than 130 concessionaire sites for sale support.
3. Experience 4
Employer: Systems Advisers Group Ltd (SAG)
Position: System Engineer
Date of Employment 1992
Type of Business: Enterprise Network provider
My responsibility
• Basic design LAN 10Base2(star topology),10BaseT and 10Base5,IEEE802.3 Ethernet (CSMA/CD) ,WAN
on customer requirements.
• Install LAN ,WAN for the customers.
• Network analysis and troubleshooting.
• Network monitoring after the installation.
• Product Lucent ,AMP,3Com Ethernet hub/switch, Wellfleet , bridge ,router and media convertor.
Skills
Project Management skill Manage all stakeholders that including with organize project kick off, create milestone plan,create action plan,
Products ordering , time/budget/resource/quality controlling , delivering, implementing the project ,risk and
issue management, user acceptance test ,project closing ,supporting and monitoring.
Technical skill
Data Networking TCP/IP Protocol, Router, Packet switching, Frame Relay, ISDN, ADSL
Modem,Multiplexer(MUX),Gigabit Ethernet LAN Switch/ Access
Data Transmission Single mode, Multimode Fiber Optic, Fiber Optic switch and convertor.
Data Traffic Management Network Management System, Network Monitoring System, SNMP, Bandwidth Management System Package shaper
Data link Wide Area Network (WAN) :Leased line, Satellite, Virtual Leased Line, MPLS link, Local Area Network (LAN)
Voice Telephone system, Nortel PBX (Private Branch Exchange), Voice mail, auto attendant system.,
Video Video conferencing system, Telepresent
Unified messaging Voice over IP : Cisco IP phone.
Data center Room,Fire protection wall, Air condition, Fire extinguisher, Main UPS, Generator,
Door access for security and CCTV.
Electric Basic electric
Software using MS project, MS Outlook, MS : Word, Excel, PowerPoint, Sharepoint, Lotus note.,,Ect
Language: Thai, English
Certifications and attended course
Nov 1998 Cisco router configuration course
Nov 2000 Managing Cisco Network Security course
Oct 2008 Prince2 Project management course , (foundation level)
1995-1997 7 Habits, Leadership, Creation thinking.,etc