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Direct-to-consumer
Ecommerce brands
Sal Cangeloso 1
What
The number of direct-to-consumer brands have
exploded. The exits have not.
Two major distinctions:
● Producers vs. resellers vs. platforms
● Does it have a barcode?
2
Direct-to-consumer challenges
● Capital intensive
o Supply chain, product
development, etc.
● Distribution
● Discovery
o Lots of marketing
o Constant promotion
3
4
Macro Trends
● Brick-and-mortar is slowing (not dying, it’s still huge)
● Major ecom players don’t change (they do buy though)
● If it has a UPC, Amazon owns it
● Investors smell blood (retailers’)
● Not an advertising-dependent
business model
5
Micro Trends
● VC-backed ecom-related companies saw the most exits in 2013
● 2012 and 2013 marked huge investments, but ecom investment slowing
● YoY deal activity by 20 top VCs fell 35% between
2012 and 2013
6CB Insights
They get big...
7
● One Kings Lane - $225M raised
● Harry’s - $212M raised
● Quirky - $185M raised
● Bonobos - $128M raised
● Honest Company - $122M raised
● Warby Parker - $116M raised
● Rent the Runway - $115M
● Beachmint - $75M raised
● Birchbox - $72M raised
● Teespring - $60M
● Julep - $56M raised
Important distinction: You make your own product or you don’t.
Ecom Unicorns
Greg Bettinelli (UpFront VC & HauteLook) on identifying ecommerce unicorns:
1. An authentic founder/team
2. Early organic growth
3. Proven/potential operational excellence
4. Attractive market and margins
5. Companies that are in a position to excel in a changing world
8
Notable exits
● Zulily IPO
● Wayfair (Joss and Main) IPO
● Toms Shoes Bain Capital (50% at
$625M valuation)
● Fanatics Kynetic
● Tonx Blue Bottle
● ShoeDazzle JustFab >$40M ($66M
raised)
● HauteLook (flash sales) Nordstrom for $180M ($41M
raised)
● Net-a-Porter (retailer) Richemont ($500+ million, >4x
GMV, 35x EBT)
● Jackthreads (retailer) Thrillist
● Tiny Prints (mass customization) Shutterfly for $333M (~$59M9
D2C ecom...
Related...
Who today?
● Harry’s Shaving
● Everlane Clothing
● Casper Bedding
● Warby Parker Eyeglasses
● Mott and Bow Jeans
● Cotopaxi Outdoor gear
● Keen Home Smart home
● Hello.is Smart home
● Luna (Morphy) Smart
bedding
● Naja
Underwear
● Julep
Make-up
● Brilliant Bikes Bikes
● Aloha
Health food
● Petflow Pet food
● J. Hilburn Men’s
clothing
10
● Nasty Gal
Women’s clothing
● Moda Operandi Clothing retailer
Industries
11
Brick-and-mortar
● Where most shopping happens (Over 90% of retail doesn’t happen online)
● Established distribution channels
● Fewer returns
● Personalized customer support
● Example: Toms Shoes
12Census.gov
Why not brick-and-mortar
● Startups need distribution
but at what price?
● Can you achieve startup
growth after losing markup?
● Offline sales means no
customer data
● No customer ownership
● Brick-and-mortar still has
costs involved
13
Retail in reverse
Start online and then move to brick-and-mortar for
branding, prestige, access to customers, PR (and ego).
● Harry’s (SoHo)
● Warby Parker (SoHo)
● Everlane (SoHo)
● Bonobos (SoHo)
● Birchbox (SoHo)
● Plus Google, Samsung,
and Amazon
14
Image via Warby Parker
Why ecoms are acquired
● For brand
● Startups innovate and experiment
o Julep: 52 different products in a year (300 says PR)
● Outsource innovation (and risk)
● Buy online disruptors
● Better shopping experience
o Fun, streamlined, something to believe in...
15
Who will acquire?
● Retailers
o Losing market or flat, while online grows rapidly
o Fear the future
● Brands - Who can’t innovate
at the pace of startups
16
The exits
● Lack of public data and IPOs means a lack of information
● Andrew Mitchell, Brand Foundry Ventures:
o D2C: “1-5x [revenue] mostly” depending largely on product margin
o Marketplaces (many users, low margins): 2-2.5x
17
The multiples
Vertically integrated D2C companies with high
margin products have the highest valuations*
● Lululemon: 7x EV/Revenue
● Michael Kors: 6x
● Asos: 3x
● Under Armour: 3x
● Crocs: 1.2x
18
● OpenTable: 5.75x
● Rakuten: 2.25x
● Blue Nile: 1x
● Blue Fly: 0.25x
● Overstock: <0.25x
vs.
* At time of IPO
The multiples in practice
Goal: 10x return (after dilution)
Casper (mattress startup):
● Raised: 2M
seed
● Valuation (guess): 15M
● 20x post-money (for 10x exit after dilution): 300M exit goal
● Necessary revenue at exit (2-3x): 100 - 150M
● 2014 revenue: 15M
● 2014 raised another 13M, valuation unknown
19
IRR: 86% (5 years)
Summary
● Brick-and-mortar can help, but it isn’t the answer
● To get adequate return, revenue has to be quite high
● There are buyers, but they aren’t buying
● Alternative exposure to ecom: Shopping support not
shopping (Shopify IPO, payments, mobile shopping
platforms, Bigcommerce) and marketplaces
20
VCs - First Round
First Round Capital
● Aloha - https://aloha.com/home - Health food, tea
● Birchbox - https://www.birchbox.com/ - cosmetics
● Bloomthat - https://www.bloomthat.com/ - flowers
● Blue Apron - http://www.blueapron.com/ - food boxes
● Boxed - https://www.boxed.com/ - food
● Fab - http://fab.com/ - home decor
● Homejoy - https://www.homejoy.com/ - home cleaning
● Kiwicrate - http://www.kiwicrate.com/ - sciency gifts for kids
● Modcloth - http://www.modcloth.com/ - women’s fashion
● Moveloot - https://www.moveloot.com - secondhand furniture
● Realfoodworks - http://www.realfoodworks.com/ - cooked food
● TheBlackTux - https://theblacktux.com/ - tux rentals
● ThreadFlip - http://www.threadflip.com/ - women’s clothes
● True and Co. - https://trueandco.com/ - bras
21
VCs - Maveron
Maveron
● Drugstore.com - http://www.drugstore.com - online drugstore
● Everlane - https://www.everlane.com - high-end clothes
● Julep - https://www.julep.com/ - makeup
● Madison Reed - https://www.madison-reed.com/ - hair color
● Zulily - http://www.zulily.com/ - stuff for people with kids
● Goodbelly - http://www.goodbelly.com/ - probiotics
22
VCs - Index Ventures
Index Ventures
● 1stdibs - https://www.1stdibs.com/ - Second-hand luxury goods
● Good Eggs - https://www.goodeggs.com/welcome - food deliver
● Tracksmith - https://www.tracksmith.com/ - athletic clothing
● Blue Bottle - https://bluebottlecoffee.com/ - coffee
● Wool and the Gang - https://www.woolandthegang.com/ - knitting
● Swoon Editions - http://swooneditions.com/ - Furniture (UK)
● Shapeways - http://www.shapeways.com/ - 3D-printed goods
● FarFetch - http://www.farfetch.com/ - clothing retailer
● Abe’s Market - http://www.abesmarket.com/ - natural products
● Nasty Gal - http://www.nastygal.com/ - women’s clothing
● Brit.co - http://www.brit.co/ - DIY jewelry
● StylistPick - https://www.stylistpick.com/ - women’s clothing ecommerce (UK)
23
VCs - Forerunner
Forerunner
● Aloha - https://aloha.com/ - health food
● Alvin Valley - http://alvinvalley.com/ - woman’s pants
● Birchbox - https://www.birchbox.com/ - makeup subscriptions
● Cotopaxi - http://cotopaxi.com/ - hiking gear
● Darby Smart - http://www.darbysmart.com/ - diy stuff
● Dollar Shave Club - http://www.dollarshaveclub.com/ - razors
● Into the Gloss - https://www.glossier.com/#!/products - makeup
● KiwiCrate - http://www.kiwicrate.com/ - toy subscriptions
● Drink Soma - https://www.drinksoma.com/ - water filters
● Serena and Lily - http://serenaandlily.com/ - home goods
● Sproutling - http://www.sproutling.com/ - baby monitor
● Warby Parker - https://www.warbyparker.com/ - glasses
● Zozi - https://www.zozi.com - outdoor gear
24
Source links
● Julep: http://www.julep.com/presspage/wp-content/uploads/2014/10/Press-Page_Julep_9_26_14.pdf, http://techcrunch.com/2013/02/28/julep-beauty-
raises-10-3m-from-andreessen-horowitz-and-maveron-to-disrupt-the-160b-cosmetics-industry/
● Harry’s: http://www.nytimes.com/2014/12/04/style/investors-bet-big-on-harrys-the-warby-parker-of-shaving.html?_r=4
● Online sales for US: http://www.census.gov/retail/mrts/www/data/pdf/ec_current.pdf
● Why is ecom hot: http://www.quora.com/Why-is-e-commerce-such-a-hot-area-in-venture-capital-now/answer/Elizabeth-Knopf
● CB Insights: https://www.cbinsights.com/blog/ecommerce-venture-capital-investors-2014/, https://www.cbinsights.com/blog/2013-ecommerce-
rankings/
● Ecommerce growth is driving retail: http://www.businessinsider.com/the-future-of-retail-2014-slide-deck-sai-2014-
3?nr_email_referer=1&utm_source=Triggermail&utm_medium=email&utm_content=emailshare#-12
● Relationship-based ecom: http://venturebeat.com/2015/01/08/if-e-commerce-is-dying-then-why-are-consumers-spending-more-online-than-ever/
● Warby Parker stores: http://www.wsj.com/articles/warby-parker-adds-storefronts-to-its-sales-strategy-1416251866
● Pg 4 Lumascape: http://www.lumapartners.com/resource-center/lumascapes-2/
● Pg 13 Business Insider: http://www.businessinsider.com/the-future-of-retail-2014-slide-deck-sai-2014-3
25

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Direct-to-consumer-ecom_Cangeloso (1)

  • 2. What The number of direct-to-consumer brands have exploded. The exits have not. Two major distinctions: ● Producers vs. resellers vs. platforms ● Does it have a barcode? 2
  • 3. Direct-to-consumer challenges ● Capital intensive o Supply chain, product development, etc. ● Distribution ● Discovery o Lots of marketing o Constant promotion 3
  • 4. 4
  • 5. Macro Trends ● Brick-and-mortar is slowing (not dying, it’s still huge) ● Major ecom players don’t change (they do buy though) ● If it has a UPC, Amazon owns it ● Investors smell blood (retailers’) ● Not an advertising-dependent business model 5
  • 6. Micro Trends ● VC-backed ecom-related companies saw the most exits in 2013 ● 2012 and 2013 marked huge investments, but ecom investment slowing ● YoY deal activity by 20 top VCs fell 35% between 2012 and 2013 6CB Insights
  • 7. They get big... 7 ● One Kings Lane - $225M raised ● Harry’s - $212M raised ● Quirky - $185M raised ● Bonobos - $128M raised ● Honest Company - $122M raised ● Warby Parker - $116M raised ● Rent the Runway - $115M ● Beachmint - $75M raised ● Birchbox - $72M raised ● Teespring - $60M ● Julep - $56M raised Important distinction: You make your own product or you don’t.
  • 8. Ecom Unicorns Greg Bettinelli (UpFront VC & HauteLook) on identifying ecommerce unicorns: 1. An authentic founder/team 2. Early organic growth 3. Proven/potential operational excellence 4. Attractive market and margins 5. Companies that are in a position to excel in a changing world 8
  • 9. Notable exits ● Zulily IPO ● Wayfair (Joss and Main) IPO ● Toms Shoes Bain Capital (50% at $625M valuation) ● Fanatics Kynetic ● Tonx Blue Bottle ● ShoeDazzle JustFab >$40M ($66M raised) ● HauteLook (flash sales) Nordstrom for $180M ($41M raised) ● Net-a-Porter (retailer) Richemont ($500+ million, >4x GMV, 35x EBT) ● Jackthreads (retailer) Thrillist ● Tiny Prints (mass customization) Shutterfly for $333M (~$59M9 D2C ecom... Related...
  • 10. Who today? ● Harry’s Shaving ● Everlane Clothing ● Casper Bedding ● Warby Parker Eyeglasses ● Mott and Bow Jeans ● Cotopaxi Outdoor gear ● Keen Home Smart home ● Hello.is Smart home ● Luna (Morphy) Smart bedding ● Naja Underwear ● Julep Make-up ● Brilliant Bikes Bikes ● Aloha Health food ● Petflow Pet food ● J. Hilburn Men’s clothing 10 ● Nasty Gal Women’s clothing ● Moda Operandi Clothing retailer
  • 12. Brick-and-mortar ● Where most shopping happens (Over 90% of retail doesn’t happen online) ● Established distribution channels ● Fewer returns ● Personalized customer support ● Example: Toms Shoes 12Census.gov
  • 13. Why not brick-and-mortar ● Startups need distribution but at what price? ● Can you achieve startup growth after losing markup? ● Offline sales means no customer data ● No customer ownership ● Brick-and-mortar still has costs involved 13
  • 14. Retail in reverse Start online and then move to brick-and-mortar for branding, prestige, access to customers, PR (and ego). ● Harry’s (SoHo) ● Warby Parker (SoHo) ● Everlane (SoHo) ● Bonobos (SoHo) ● Birchbox (SoHo) ● Plus Google, Samsung, and Amazon 14 Image via Warby Parker
  • 15. Why ecoms are acquired ● For brand ● Startups innovate and experiment o Julep: 52 different products in a year (300 says PR) ● Outsource innovation (and risk) ● Buy online disruptors ● Better shopping experience o Fun, streamlined, something to believe in... 15
  • 16. Who will acquire? ● Retailers o Losing market or flat, while online grows rapidly o Fear the future ● Brands - Who can’t innovate at the pace of startups 16
  • 17. The exits ● Lack of public data and IPOs means a lack of information ● Andrew Mitchell, Brand Foundry Ventures: o D2C: “1-5x [revenue] mostly” depending largely on product margin o Marketplaces (many users, low margins): 2-2.5x 17
  • 18. The multiples Vertically integrated D2C companies with high margin products have the highest valuations* ● Lululemon: 7x EV/Revenue ● Michael Kors: 6x ● Asos: 3x ● Under Armour: 3x ● Crocs: 1.2x 18 ● OpenTable: 5.75x ● Rakuten: 2.25x ● Blue Nile: 1x ● Blue Fly: 0.25x ● Overstock: <0.25x vs. * At time of IPO
  • 19. The multiples in practice Goal: 10x return (after dilution) Casper (mattress startup): ● Raised: 2M seed ● Valuation (guess): 15M ● 20x post-money (for 10x exit after dilution): 300M exit goal ● Necessary revenue at exit (2-3x): 100 - 150M ● 2014 revenue: 15M ● 2014 raised another 13M, valuation unknown 19 IRR: 86% (5 years)
  • 20. Summary ● Brick-and-mortar can help, but it isn’t the answer ● To get adequate return, revenue has to be quite high ● There are buyers, but they aren’t buying ● Alternative exposure to ecom: Shopping support not shopping (Shopify IPO, payments, mobile shopping platforms, Bigcommerce) and marketplaces 20
  • 21. VCs - First Round First Round Capital ● Aloha - https://aloha.com/home - Health food, tea ● Birchbox - https://www.birchbox.com/ - cosmetics ● Bloomthat - https://www.bloomthat.com/ - flowers ● Blue Apron - http://www.blueapron.com/ - food boxes ● Boxed - https://www.boxed.com/ - food ● Fab - http://fab.com/ - home decor ● Homejoy - https://www.homejoy.com/ - home cleaning ● Kiwicrate - http://www.kiwicrate.com/ - sciency gifts for kids ● Modcloth - http://www.modcloth.com/ - women’s fashion ● Moveloot - https://www.moveloot.com - secondhand furniture ● Realfoodworks - http://www.realfoodworks.com/ - cooked food ● TheBlackTux - https://theblacktux.com/ - tux rentals ● ThreadFlip - http://www.threadflip.com/ - women’s clothes ● True and Co. - https://trueandco.com/ - bras 21
  • 22. VCs - Maveron Maveron ● Drugstore.com - http://www.drugstore.com - online drugstore ● Everlane - https://www.everlane.com - high-end clothes ● Julep - https://www.julep.com/ - makeup ● Madison Reed - https://www.madison-reed.com/ - hair color ● Zulily - http://www.zulily.com/ - stuff for people with kids ● Goodbelly - http://www.goodbelly.com/ - probiotics 22
  • 23. VCs - Index Ventures Index Ventures ● 1stdibs - https://www.1stdibs.com/ - Second-hand luxury goods ● Good Eggs - https://www.goodeggs.com/welcome - food deliver ● Tracksmith - https://www.tracksmith.com/ - athletic clothing ● Blue Bottle - https://bluebottlecoffee.com/ - coffee ● Wool and the Gang - https://www.woolandthegang.com/ - knitting ● Swoon Editions - http://swooneditions.com/ - Furniture (UK) ● Shapeways - http://www.shapeways.com/ - 3D-printed goods ● FarFetch - http://www.farfetch.com/ - clothing retailer ● Abe’s Market - http://www.abesmarket.com/ - natural products ● Nasty Gal - http://www.nastygal.com/ - women’s clothing ● Brit.co - http://www.brit.co/ - DIY jewelry ● StylistPick - https://www.stylistpick.com/ - women’s clothing ecommerce (UK) 23
  • 24. VCs - Forerunner Forerunner ● Aloha - https://aloha.com/ - health food ● Alvin Valley - http://alvinvalley.com/ - woman’s pants ● Birchbox - https://www.birchbox.com/ - makeup subscriptions ● Cotopaxi - http://cotopaxi.com/ - hiking gear ● Darby Smart - http://www.darbysmart.com/ - diy stuff ● Dollar Shave Club - http://www.dollarshaveclub.com/ - razors ● Into the Gloss - https://www.glossier.com/#!/products - makeup ● KiwiCrate - http://www.kiwicrate.com/ - toy subscriptions ● Drink Soma - https://www.drinksoma.com/ - water filters ● Serena and Lily - http://serenaandlily.com/ - home goods ● Sproutling - http://www.sproutling.com/ - baby monitor ● Warby Parker - https://www.warbyparker.com/ - glasses ● Zozi - https://www.zozi.com - outdoor gear 24
  • 25. Source links ● Julep: http://www.julep.com/presspage/wp-content/uploads/2014/10/Press-Page_Julep_9_26_14.pdf, http://techcrunch.com/2013/02/28/julep-beauty- raises-10-3m-from-andreessen-horowitz-and-maveron-to-disrupt-the-160b-cosmetics-industry/ ● Harry’s: http://www.nytimes.com/2014/12/04/style/investors-bet-big-on-harrys-the-warby-parker-of-shaving.html?_r=4 ● Online sales for US: http://www.census.gov/retail/mrts/www/data/pdf/ec_current.pdf ● Why is ecom hot: http://www.quora.com/Why-is-e-commerce-such-a-hot-area-in-venture-capital-now/answer/Elizabeth-Knopf ● CB Insights: https://www.cbinsights.com/blog/ecommerce-venture-capital-investors-2014/, https://www.cbinsights.com/blog/2013-ecommerce- rankings/ ● Ecommerce growth is driving retail: http://www.businessinsider.com/the-future-of-retail-2014-slide-deck-sai-2014- 3?nr_email_referer=1&utm_source=Triggermail&utm_medium=email&utm_content=emailshare#-12 ● Relationship-based ecom: http://venturebeat.com/2015/01/08/if-e-commerce-is-dying-then-why-are-consumers-spending-more-online-than-ever/ ● Warby Parker stores: http://www.wsj.com/articles/warby-parker-adds-storefronts-to-its-sales-strategy-1416251866 ● Pg 4 Lumascape: http://www.lumapartners.com/resource-center/lumascapes-2/ ● Pg 13 Business Insider: http://www.businessinsider.com/the-future-of-retail-2014-slide-deck-sai-2014-3 25