3. FIRSTUP
CONSULTANTS
the imparting or exchanging of
information by speaking, writing, or
using some other medium
means of sending or receiving
information
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WHAT IS COMMUNICATION?
4. FIRSTUP
CONSULTANTS
HOW we CAN MAKE OUR COMMUNICATION EFFECTIVE?
THEANSWER IS SIMPLE:
BYAPPLYING THE FOLLOWING COMMUNICATION PRINCIPLES:
COMPLETENESS
CONCISENESS
CONSIDRATION
CONCRETENESS
CLARITY
COURTSY
CORRECTNESS
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5. FIRSTUP
CONSULTANTS
WHAT IS COMPLETENESS? 5
Completeness:
The sender of the message must take into consideration the
receiver's mind set and convey the message accordingly. ..
It leaves no questions in the mind of receiver
9. FIRSTUP
CONSULTANTS
Conciseness is the extent to which a piece of writing
communicates clear information in as few words as possible.
Conciseness is a necessity for effective communication.
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12. CONSIDERATION
Consideration Means something in return. It means that A sender shows
a readers benefits.
Sender put himself at receiver place and keep in mind the view point of
his receiver.
13. FIRSTUP
CONSULTANTS
How to gain consideration? 13
Focus on “you” instead of “I”.
Show audience benefit or interest in the receiver.
Show positive & pleasant facts.
15. Concreteness Is An Aspect Of Communication That Means
Being Specific, Definite, And Vivid Rather Than Vague And
General.
A Concrete Communication Uses Specific Facts And Figures.
18. WHATISCLARITY?
Clarity is a characteristic of a
speech or a prose composition that
communicates effectively with its
intended audience.
In general, the qualities of clearly
written prose include a carefully
defined purpose, logical
organization, well-constructed
sentences, and precise word choice.
20. WHATISCOURTESY??
Courtesy is the respect that we show to others
and in business communication also it means
the same thing.
You should show respect to your reader by
having courteous communication.
The individual while sending the message
should be polite, sincere, enthusiastic, and
reflective.
Courteous messages are not at all biased.
22. FIRSTUP
CONSULTANTS
HOW WE can BE COURTEOUS ?
Be sincerely tactful,
thoughtful, and appreciate.
Use expression that show
respect.
Choose nondiscriminatory
expressions.
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24. FIRSTUP
CONSULTANTS
HOW TO GAIN CORRECTNESS?
Correctness in
communication implies that
there are no grammatical
errors in communication.
Correct communication has
following features:
The message is exact, correct
and well-timed. If the
communication is correct, it
boosts up the confidence
level.
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25. FIRSTUP
CONSULTANTS
CONCLUSION:
Knowing the 7Cs, and using them, will help you become a better communicator, the principles for
these seven criteria for good communication are core to success and helpful for good communication
in future.
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