1. OPEN POSITION BMC Remedy Developer
Job Description: The Remedy Developer is responsible for the design,
implementation, and debug of Remedy solutions utilizing BMC's Remedy
Action Request System (ARS) applications;Service Desk, Asset Management,
Change Management, Service Level Management and Service Request
Management.
The RemedyDeveloper requires experience in integratingRemedyITSM
suite with other BMC products such as Knowledge Management, SAP
Business Objects, Analytics, and Atrium Integration Engine.
Requirments:
 Experience with a full life-cycle implementation of remedy ITSM Tool
Suite V7.6.04 and higher.
 ITSM Tool Suite application development.
 Proficient in customizing and implementing ITSM Tool Suite.
 Involvement with integrating ITSM Tool Suite with other 3rd party
applications
 Proficient in all ITSM Tool Suite modules:
o Incident Management;
o Problem Management;
o Change Management;
o Request Fulfilment;
o Service Request Catalog;
o Configuration Management;
o Knowledge management.
 Perform Remedy migrations and upgrades Install and configure the
BMC Remedy ARS, Mid-Tier, and email Engine

2.  Design, code, test, implement, maintain and support application
software;
 Experience with BMC Atrium and CMDB;
 Build test cases;document developer, trainingand quickreference user
guides, support guides etc.
 Create and maintain technical documentation with respect to system
design.
 Produce the necessary documentation for any software developed;
 Administer applications including software updates, configurations as
well as user administration
Strong knowledge in at least 2 of the following areas:
• Queries, Forms and reports;
• JavaScript;
• Display Screens & Options;
• Link Files, Scripts, Wizards, Events & Triggers;
• Web Services;