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Ravinder Kumar 1


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Ravinder Kumar 1

  1. 1. RAVINDER KUMARRAVINDER KUMAR Email: Mobile No: +919896727888 ASSOCIATEASSOCIATE SYSTEM ADMINISTRATORSYSTEM ADMINISTRATOR Seeking senior level assignments in System Administration/Networking across the IT industry EXECUTIVE SUMMARYEXECUTIVE SUMMARY  Technically sophisticated & result driven IT Professional, with an experience of 2 years 6 month. Worked with Infinite Computer solution Pvt Ltd in the capacity of Associate System Administrator.  Proficiency in troubleshooting on, Windows 2003 & 2008, Windows XP Professional Network Environment, Bigfix Patch management utility, Tivoli Provisioning Manager  Specializing in Bigfix – Upgradation, Troubleshooting, Analysis creation, Patch Management, Fixlets Creation. Key CompetenciesKey Competencies  Windows Administration  Bigfix Patch Management  Technical/Customer Support Areas of ProficiencyAreas of Proficiency  TEM: solves the increasingly complex problem of keeping your critical systems updated, compatible, and free of security holes.  Tivoli Provisioning Manager: Workstation Image deployment Tool.  Assets Manager Tool 3.6 :CMDB Management Tool PROFESSIONAL EXPERIENCEPROFESSIONAL EXPERIENCE • IBM Global Business Services/Concentrix Daksh Services India Pvt Ltd 11th Nov 2012 to till Now Associate System Administrator (TEAM LEAD) • Expertise in patch management of IBM Servers through Bigfix Patch Management Utility • Bigfix Infrastructure designing for deploying and distributing Softwares in all the site of India in IBM environment. • Proficiency in reporting as required through Bigfix Console as well as Bigfix Web Reports ID • Key achiever in Troubleshooting (Relating to Bigfix Servers patching issue, Bigfix Web Reports issue, Bigfix Console related issues, Bigfix Server Related Issues,Fixlets Related Issues) • Lead to Change Management through company owned tool Elixir also elaborator to Change Management Owner Team and driven out till the closer • Pilot Recent project to drive Bigfix Upgradation, Done Bigfix Upgradation from 8.2.1312 to 9.0.649 & from 9.0.649 to 9.0.835 & from 9.0.835 to 9.0.876. • Setting up policy and customization with the Big Fix Relevance language and the creation of Fixlets • Functional experience in TEM application architecture and technology infrastructure, TEM product for vulnerability assessment and remediation. • Direct Training on Bigfix to Team Members • Implemented core Bigfix (TEM) solutions including Patch, Anti-Virus, Software Distribution, Endpoint
  2. 2. Firewall and Vulnerability Management • Representative headed for Information Security team for different compliance activity for internal and external audit and achieve full goal. • Expertises in OS Deployment with the help of Tivoli Provisioning Manager Application also provide support and elucidation to rest location team member. • Managing the Desktop and Server Patch Compliance across PAN India through the Help of Tivoli End Point Manager. • Setup Inventory architecture to pull physical inventory report through Bigfix • Create, Delete and maintain users, groups on Active Directory Server • Creating group policies and administrating the group Policies through AD • Troubleshooting, Setting up accounts, Maintenance, Import & Export of data files, Security, Backups. • Publishing Resources - Applications, Content and Desktop and managing them with L1 Troubleshooting from the customer end • Assign permissions on Applications, create groups and generate reports • Creating Mail Users, Groups, Address books and maintains end user accounts, permission and access on IBM Lotus Server. • Add, remove, certify, and move new or existing end-user accounts and provide Cross Certification between the Domains. • Provide support to users globally in 24/7 support by Incident Management Tool (Elixir CoDesk IT Tool) ACHIEVEMENTSACHIEVEMENTS  Received several appreciations for exceptional support.  Maintained high SLA percentage (99% as of now). EDUCATIONAL DEVELOPMENTEDUCATIONAL DEVELOPMENT M.Tech (CSE) pursuing Decrust University, Murthal B.Tech (IT), 2011 (62.04%) M.D.U University Class XII, 2007(64%) C.B.S.E Board Class X, 2005 (67%) H.B.S.E Board
  3. 3. Personal Details: Father’s Name : Mr.Mahinder Singh Marital Status : Married Date of Birth : 18/10/1989 Address : H.No 1430/31, Pargati Nagar, Chotu Ram chowk, Sonipat—131001, Haryana DECLARATION: I hereby declare that statements made above are true, complete and correct to the best of my Knowledge. Date: Place: Sonipat Name: Ravinder Kumar