The Internet of Things allows for unprecedented inventory tracking and customer service in the retail industry. RFID technology central nervous system that provides the foundation for these innovations.
Is RFID the Retail Internet of Things' New Central Nervous System?
1. Is
RFID
the
Internet
of
Thing’s
(RFID)
Retail’s
New
Central
Nervous
System?
2. IntroducAon
Dean Frew
President & Founder
SML Intelligent Inventory Solutions
(formerly Xterprise)
• RFID software solutions founded in 2002 and acquired
as division of SML Group in 2013
• 100’s of stores, 1,000’s of RFID devices, Billions of RFID
transactions/year …. some of the largest In-Store &
Supply Chain deployments in the World
• Clarity™ is our SW technology
• Full solution offering available: Business Case
Consulting, Software, Hardware, Implementation
Services, Tags and Support Services
info@sml-iis.com
www.sml-iis.com
@SMLiis
3. So,
the
IoT
is
made
of
(mostly)
“Non-‐
Important”
things...
Unnecessary
Impractical
Uneconomical
…to equip with a power supply
for tracking purposes
…but still VALUABLE if placed on the “Important” things In Retail
4. What
70%
accuracy
looks
like
If 70% doesn’t cut it for these things, why is it acceptable for
the things that provide you and your business vital
information
5. IOT is about everything
having a unique Identity… and
a Place and Time
How Will That Help Your
Interaction With Customers?
6. The customer understanding & business value
that can be gained from IoT (RFID)
is boundless
Did Suzy shop Amazon
before buying the item in
the store?
John is on-line and the
store down the street
has the shirts he likes
on sale and in-stock,
push him an add.
How many of my
customers shop on
their phone while in
store?
What items does
Sally view the most,
but put back?
Do items on higher
shelves get handled
more than items on
lower shelves?
What items does Fred
want to know more
info about?
Why does Mark look at CDs while his wife shops for
children’s clothes, but he never buys?
What items
am I most
out of stock?
Do I need to
make more?
7. IoT
Is
A
Growing
Reality
In
Apparel/Footwear
Retail
RFID
• Stores
• Distribution
Centers
• Factories
Adoption
8. Hard
Benefits
Around
IoT
For
Inventory
Management
RFID
• Sales Lift
• Shrink Reduction
• More Effective Inventory
Management Processes
• Efficient Omnichannel Execution
• Inventory Reduction
• Improved Customer Service
9. RFID
What Will Speed-up RFID Adoption In
Retail?
• More Real Retail Success Stories & ROIs
• Solution Providers Need To Simplify Offering On-
Ramp For Retailers And Stakeholders
• Retailers & Brand Owners Should Be Open To
Reevaluating Processes W/ New Best Practices
• Focus Should Be On Pragmatic Improvements
That Are Achievable
10. RFID
Observed Success Factors?
• Source Tag using GS1 standards… will pay off in long
run and not complicate supply chain operations
• Focus on Inventory Accuracy improvements and do
what it takes to get there quickly … not customer
experience
• Most Products /Few Stores First … then Rollout to more
stores
• Integrate with Enterprise Systems everywhere you
can… leverage the High Definition view of Inventory to
maximize value
11. What If’s… Reality With RFID In Retail?
• You could stream line checkout for customers?
• You stood in front of inventory and were told what
needed to be moved to sales floor?
• You could lookup, with confidence, what was in stock at
stores close by?
• You could, with confidence, fulfill an on-line order from
store?
• You could get all of this with an ROI of less than 12
months
12. What
Picture
of
Your
Business
Do
you
Want?
Your World Today Your World Through IoT
Lens
13. Thank
You
Download the whitepaper “Is RFID the Backbone
of the Internet of Things” at www.sml-iis.com
Visit SML Intelligent Inventory Solutions at
www.sml-iis.com to understand the RFID
business case for your specific organization,
learn why Clarity is the number one software
for item-level RFID for apparel
RFID in Retail Simplified!
Best Technology
Best Usability
Best ROI