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Content and SEO Strategy
for Service-Based
Businesses
@wonderwall7
Hello!
I am Kelsey Jones
Digital Marketing
Consultant
You can find me at
@wonderwall7
2
Covering the benefits & focus for:
● Best practices
● Local SEO
● CTAs
● Content Strategy
● Testimonials
3
1.
Best Practices
For SEO and Content Strategy
@wonderwall7
Best Practices
Make sure you follow all
general SEO and content
best practices, including:
✘ No duplicate content:
use Copyscape to
check
✘ Sitemap
✘ Proper meta titles and
descriptions
5@wonderwall7
Best Practices
Make sure you follow all general SEO and content best
practices, including:
✘ Added to Google Search Console + Analytics & Bing
Webmaster Tools
✘ Preferably your own domain (instead of
petes.weebly.com)
✘ Have separate service pages instead of all on one
page
6@wonderwall7
Best Practices: Service
Pages
✘ Don’t put different
services all on one
central “Services”
page.
✘ Separate into
different pages to
help appear in more
specific search
results.
7@wonderwall7
2.
Local SEO
Why it’s so important for service-based
businesses
@wonderwall7
People Rely on Reviews
84% of people trust online reviews
as much as their friends.
✘ Service-based biz should have
profiles on:
✗ Facebook
✗ Google My Business
✗ Yelp
✗ Bing Maps
✗ Industry portals, like
TripAdvisor and Angie’s List
9@wonderwall7
More Local SEO Basics
✘ Create different listings for each different
location
✘ If regional, set profiles to just the area
served
✘ However, still important for national or
global businesses for online presence
10@wonderwall7
More Local SEO Basics
✘ Bing & Apple Maps are important for voice
search because Amazon uses Bing for Alexa
✘ Add schema to pages, especially address
and hours information for structured data
and more robust SERPs
11@wonderwall7
3.
Call-to-Actions (CTAs)
Benefits and Offers
@wonderwall7
Call-to-Actions
✘ Use a solutions-based approach, not
service-based
✘ People want to know how you’ll solve their
problem, not what you offer.
13@wonderwall7
Call-to-Actions
✘ Bad: Call us today for a free marketing
consultation.
✘ Good: Call us today to learn how our
packages will increase your sales leads by
30-40% in 90 days.
14@wonderwall7
Call-to-Actions
✘ Bad: We are available in the Chicago metro
24/7.
✘ Good: Our Chicago area certified plumbers
are usually available within 1-2 hours. Call us
now!
15@wonderwall7
Call-to-Actions
✘ A/B test button colors, wording, offer
✘ Experiment with offers:
✗ % vs $ off
✗ Seasonal
✗ Specific services when they are less
popular
16@wonderwall7
4.
Content Strategy
Focus and Benefits
@wonderwall7
Content Offers
Almost all
service-based
businesses CAN
produce high-quality
content
18@wonderwall7
Content Ideas
✘ What would your customers
be interested in?
✗ Plumber/HVAC: save % on
water bill/utilities
✗ Manufacturing:
equipment guide or
industry safety
procedures
19@wonderwall7
5.
Testimonials
Focus and Benefits
@wonderwall7
“Testimonials allow potential
customers to see themselves
as a customer of yours.
21@wonderwall7
Testimonials
✘ Don’t require or bribe
with incentives to leave
positive reviews.
✘ Ask to leave on their
favorite platform:
Facebook, Yelp, etc.
✘ Then you can pull and
put on your website as
a graphic or excerpt
(avoid duplicate
content)
22@wonderwall7
Testimonials
Ask customers for
exclusive reviews that
aren’t on social media
for unique content
23@wonderwall7
Testimonials
✘ Places to ask for reviews:
✗ Email signature
✗ Thank you pages
✗ Social media posts
✗ In person or over the phone
✗ Signage
24@wonderwall7
25
Thanks!
Any questions?
You can find me at
@wonderwall7 &
kelsey@sixstories.com
@wonderwall7
Credits
Special thanks to all the people who made
and released these awesome resources for
free:
✘ Presentation template by SlidesCarnival
✘ Photographs by Unsplash
26@wonderwall7

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Kelsey Jones — Content and SEO Strategy for Service-Based Businesses

  • 1. Content and SEO Strategy for Service-Based Businesses @wonderwall7
  • 2. Hello! I am Kelsey Jones Digital Marketing Consultant You can find me at @wonderwall7 2
  • 3. Covering the benefits & focus for: ● Best practices ● Local SEO ● CTAs ● Content Strategy ● Testimonials 3
  • 4. 1. Best Practices For SEO and Content Strategy @wonderwall7
  • 5. Best Practices Make sure you follow all general SEO and content best practices, including: ✘ No duplicate content: use Copyscape to check ✘ Sitemap ✘ Proper meta titles and descriptions 5@wonderwall7
  • 6. Best Practices Make sure you follow all general SEO and content best practices, including: ✘ Added to Google Search Console + Analytics & Bing Webmaster Tools ✘ Preferably your own domain (instead of petes.weebly.com) ✘ Have separate service pages instead of all on one page 6@wonderwall7
  • 7. Best Practices: Service Pages ✘ Don’t put different services all on one central “Services” page. ✘ Separate into different pages to help appear in more specific search results. 7@wonderwall7
  • 8. 2. Local SEO Why it’s so important for service-based businesses @wonderwall7
  • 9. People Rely on Reviews 84% of people trust online reviews as much as their friends. ✘ Service-based biz should have profiles on: ✗ Facebook ✗ Google My Business ✗ Yelp ✗ Bing Maps ✗ Industry portals, like TripAdvisor and Angie’s List 9@wonderwall7
  • 10. More Local SEO Basics ✘ Create different listings for each different location ✘ If regional, set profiles to just the area served ✘ However, still important for national or global businesses for online presence 10@wonderwall7
  • 11. More Local SEO Basics ✘ Bing & Apple Maps are important for voice search because Amazon uses Bing for Alexa ✘ Add schema to pages, especially address and hours information for structured data and more robust SERPs 11@wonderwall7
  • 13. Call-to-Actions ✘ Use a solutions-based approach, not service-based ✘ People want to know how you’ll solve their problem, not what you offer. 13@wonderwall7
  • 14. Call-to-Actions ✘ Bad: Call us today for a free marketing consultation. ✘ Good: Call us today to learn how our packages will increase your sales leads by 30-40% in 90 days. 14@wonderwall7
  • 15. Call-to-Actions ✘ Bad: We are available in the Chicago metro 24/7. ✘ Good: Our Chicago area certified plumbers are usually available within 1-2 hours. Call us now! 15@wonderwall7
  • 16. Call-to-Actions ✘ A/B test button colors, wording, offer ✘ Experiment with offers: ✗ % vs $ off ✗ Seasonal ✗ Specific services when they are less popular 16@wonderwall7
  • 17. 4. Content Strategy Focus and Benefits @wonderwall7
  • 18. Content Offers Almost all service-based businesses CAN produce high-quality content 18@wonderwall7
  • 19. Content Ideas ✘ What would your customers be interested in? ✗ Plumber/HVAC: save % on water bill/utilities ✗ Manufacturing: equipment guide or industry safety procedures 19@wonderwall7
  • 21. “Testimonials allow potential customers to see themselves as a customer of yours. 21@wonderwall7
  • 22. Testimonials ✘ Don’t require or bribe with incentives to leave positive reviews. ✘ Ask to leave on their favorite platform: Facebook, Yelp, etc. ✘ Then you can pull and put on your website as a graphic or excerpt (avoid duplicate content) 22@wonderwall7
  • 23. Testimonials Ask customers for exclusive reviews that aren’t on social media for unique content 23@wonderwall7
  • 24. Testimonials ✘ Places to ask for reviews: ✗ Email signature ✗ Thank you pages ✗ Social media posts ✗ In person or over the phone ✗ Signage 24@wonderwall7
  • 25. 25 Thanks! Any questions? You can find me at @wonderwall7 & kelsey@sixstories.com @wonderwall7
  • 26. Credits Special thanks to all the people who made and released these awesome resources for free: ✘ Presentation template by SlidesCarnival ✘ Photographs by Unsplash 26@wonderwall7