Rynejoseph J. Reyes has over 10 years of experience in customer service roles including positions at Wells Fargo, TJ Maxx, Starbucks, and Camp Fairwood. He received a BA in Pastoral Studies from Faith Baptist Bible College in 2012. His resume highlights his skills in Microsoft Office, problem solving, multi-tasking, detail-orientation, and his ability to work well under pressure while maintaining a positive attitude.

1. Rynejoseph J. Reyes
3289 NW Brookstone lane
Ankeny, Iowa, 50023
Phone: 562-537-5563
Email address: rjreyes725@verizon.net
Work Experience
Wells Fargo (September 2012-present)
 AffiliateRelations representative; Customerservice, Bankers phonehelpline, Jobentails
knowledgeof all aspects of post-closingof mortgages and responsibilityto resolvetaxand escrow
issues of all kinds all well meetingstatistical objectives,exciseof leadershipqualities withintheteam
by setting the example and makemy fellowco-workers moreconfidentinthere jobs
 FHAmodificationSettlementshort term project; mortgage loanmodificationunderwriting, detail
oriented job consistingof verifying details of customers andloans to cometo a solutionthatwill help
the customerand Wells Fargo succeed.
Camp Fairwood (June- August 2010,2012)
 Counselor; Caretaker and leader of campers; advise campers in decision making, and working with
other counselors to provide a safe, appropriate, and enjoyable atmosphere
TJ Maxx (February-June 2012)
 Team Member; Customer service and Stocker; Provide a smiling, helping hand for customers, and
organizing the store products for a clean and accessible ambiance
Starbucks Coffee (November 2008-April 2009)
 Barista; Customer service, Drink Maker, and Janitor; ensure the customer comes in to a clean
environment, stays for a beverage and leaves satisfied
Volunteer Experience
 Student Leader in high School JROTC program (2002-2004)
 Navajo home construction in Shonto, AZ (Summers of 2003)
 Youth leader/Director (2004-2009)
 Victory Ranch Christian Camp (Summers of 2004-2009)
 Forward Bible Camp (Summer of 2006)
 Vacation Bible School Teacher (Summer of 2011)
 College Group Teacher (September 2011- May 2012)
 Music ministries at Camp Fairwood (Summer of 2012)
 Assistance at the Eldora, Iowa State Training School for Boys (2011- present)

2. Education
 Faith Baptist Bible College – Ankeny, Iowa BA Pastoral- Greek emphasis
 August 2008- May 2012
Achievements/Awards
 Bachelors Degree May 2012
 Team member of the month- march 2007
 Promotion to supervisor in 2008
 Customer service team member of the quarter 2013
 Promotion June 2013 to support line for fellow team members
Skills
 Familiar with Mac and Windows operating systems
 Competent in Microsoft PowerPoint, Microsoft Word, Windows Moviemaker, Internet research.
 Experience in solving customer obstacles, while maintaining a smile and calm approach
 Friendly, joyful, easy to get along with, hardworking, respectful
 Working with up to 20 programs and solving issues in 5 minutes or less
 Able to work in a fast paced environment while multi-tasking
 Very proficient usage of a 10-key
 Outstanding attention to detail
 Extremely Organized
 Apt to motivate
Objectives
 To obtain a positionthatwill accelerate me to usemy strong ability to makeeducated decisions in
a task oriented environment