SlideShare a Scribd company logo
1 of 42
Download to read offline
Check out our snapchat filter while you wait!
(Don’t forget to enable your location)
Presentation
Outline
1. Intern Introductions
2. Service Day
3. Recruitment Engagement
a. Recruiter-Alumni Partnership
b. Insure Your Success
c. Snapchat Utilization
d. Sponsorship Program
4. Onboarding Engagement
a. Recruitment Timeline
b. Weekly Follow-ups
c. Meet Your Mentors
d. Training Surveys
5. Student Loan
Reimbursement
6. Outcomes
Your 2016 Auto Interns
Krista Hewes
Kristen Dondlinger
Ryan Marston
Colin Solito
AJ Davis
AJ Davis
Sylvia Czernicki
Service Day
June 24th, 2016
Recruitment
● 51% Less Turnover
● 27% Less Absenteeism
● 18% Higher Productivity
● 12% Higher Profit
● 157 Auto New Hires this year
● 9.2% eNPS increase
Marketing on CampusThe most effective recruitment techniques include; Relationships
with Faculty, Career Fairs, and Supporting Student Organizations
(National Association of Colleges and Employers)
● INSURE YOUR SUCCESS
● Utilizing Snapchat for
advertising
● Recruiter-Alumni Partnership
● Corporate Sponsorship
INSURE Your Success
Résumé Help
Snapchat
400 million daily
Snapchats
100 million users
77% of college
students use
Snapchat
71% of
Snapchat’s U.S.
users fall into
the 18 to 34 age
range
Recruiter-Alumni
Partnership
● Highly encouraged
● New hires visit Alma Mater
● Minimum of one career fair
within first year of
employment
● Offer per diem
● Additional voluntary presence
upon request
Corporate
Sponsorship
● Start with local schools, expand
to other centers
● Spending time with student
organizations in return for
marketing and putting Farmers’
name on organization-led events
● Host professional development
events
● Volunteer at events hosted by
Farmers in conjunction with
school organizations
Creighton University: Heider Business Senate
Contact Info:
Alexander VanAckeren - President
Mobile: (402) 314-7235
Email: alexanderaanackeren@Creighton.edu
Delta Mu Delta: National Honor Society in
Business
Contact Info:
Martha Harris - Faculty Advisor at Baker University
Office: (785) 594-8338
Email: martha.harris@bakerU.edu
Joni Atkin - Faculty Advisor at Northwest Missouri State
Email: jadkins@nwmissouri.edu
Rockhurst University: Delta Sigma Pi Business
Fraternity
Contact Info:
Turner White - Faculty Advisor
Cell: (816) 695-0967
Office: (816) 501-4761
Email: turner.white@rockhurst.edu
Kansas State University: Professional
Advantage
Contact Info:
Email: proadvantage@ksu.edu
Business Phone: (785) 532-3982
Kevin Hurt - Student President of Professional Advantage
Office: (913) 904-2991
Email: khurt37@ksu.edu
● Mid America Nazarene
● Northwest Missouri State
● William Jewell College
● Park
● Baker
Onboarding
Engagement
“Once you have identified the right employees to hire,
the next step is to make sure that you have an
effective onboarding system in place. Onboarding will
have a direct result on how well the new employee fits
in with the employee engagement initiatives.” (AgileHR)
Onboarding is the process of
integrating new hires into a
company. It begins after the offer
letter is signed and continues to
the end of training.
Recruitment Timeline
“Engaged candidates appreciate knowing where
they stand in the extended recruitment cycle.”
(iCIMS)
Strengths:
● Easy to apply on farmers.com
● Phone and in-person interview
style
● First morning introductions
● Welcome portfolio/ welcome
packet
Opportunities:
● Make it as consistent as possible -
timeline was different for
everyone
Revised Recruitment Timeline
Submit
Application
48 hours
Call
Email
Assessments
Complete the
Assessments
1 business
day
Schedule
Phone Interview
7 business
days Conduct
Phone
Interview
Schedule
In-Person
Interview
7
business
days
Conduct
In-Person
Interview
3 weeks
Job offer or
rejection
phone call
7
business
days
same
day
Send
Offer
Letter
Send
Welcome
Packet
Once
signed
Start
Weekly
Follow-Ups
Weekly Follow-ups“An on-going dialogue also keeps an organization’s
employment brand fresh in a candidate’s mind. It is
important to remember that qualified candidates are
always being pursued by other recruiters and this on-going
communication helps your organization remain at the top
of their list of prospective employers” (iCIMS)
● “Day in the life” videos (A Day in the
Life - Office Claims Representative)
○ Intern Video
○ New Hire Video
● Get to know the Site Executives
● Farmers Weekly
● Meet Your Mentor
Farmers Weekly
○ Volunteer updates
○ Company changes
○ Corporate Challenge info
○ Company Store
Meet Your Mentors“Millennials care about having a great manager and being
part of a company with a great management culture”
(Millennial Job-Hoppers)
WHO: Newly hired Farmers employees, mentors,
and the Leadership Team
WHAT: Social event to introduce employees to
their mentors and colleagues before training
begins
WHERE: HP2 training room
WHEN: Friday before the first day of training
● RSVP with mentor
● Not mandatory, but highly encouraged
● Hand out company swag
“Ultimate responsibility for driving
employee
engagement lies with managers” (Honeymoon)
Training
“Decline in engagement occurs between
1 and 3 years, at which point many
people look for opportunities elsewhere”
(Honeymoon)
● Team introductions on the first
monday of training
● New Hire Survey
○ 30 days, 60 days, 90 days, 6
months, 9 months and 1 year to
consistently track new hire
engagement
○ Differs from eNPS which is
quarterly
○ Who would review these? -
department heads
New Hire Survey
1. On a scale from 1 – 5, how engaged do you feel with Farmers?
1. Not engaged 2. Somewhat engaged 3. Neutral 4. Mostly engaged 5. Fully engaged
2. On a scale from 1 – 5, how engaged do you feel with your supervisor?
1. Not engaged 2. Somewhat engaged 3. Neutral 4. Mostly engaged 5. Fully engaged
3. On a scale from 1 – 5, how engaged do you feel with your team?
1. Not engaged 2. Somewhat engaged 3. Neutral 4. Mostly engaged 5. Fully engaged
4. On a scale from 1 – 5, how interested are you in opportunities for growth within the company?
1. Not interested 2. Somewhat interested 3. Neutral 4. Mostly interested 5. Fully interested
5. Please leave comments on how we can improve your employment experience with Farmers.
Comments:
Student Loan
Reimbursement
“49% surveyed prefer debt repayment to other
perks, such as 401(k) contributions, free food,
gym memberships, and health insurance”
“85% would accept a job offer with loan
payment included” (Fast Company)
The average Class of 2016 graduate has
$37,172 in student loan debt
The average bachelor's degree holder takes 21
years to pay off his or her loans (Student Loan
Hero)
● Either match student loan
payments and/or 401(k), up to a
total of 6% annual salary
● Ex. 3% debt; 3% 401(k)
● “Honeymoon” phase declines
between 1 and 3 years
● Limit 5 years, or until debt is
paid off
Outcomes ● Increase visibility on campus to make
first contact and begin engagement
● Continue engagement throughout the
onboarding process by implementing
a continuous communication schedule
● Track engagement trends throughout
onboarding
● Introduce student loan
reimbursement
● Improving engagement = getting past
the “Honeymoon” phase = increasing
employee retention
● 51% Less Turnover
● 27% Less Absenteeism
● 18% Higher Productivity
● 12% Higher Profit
● 77% of college students use snapchat
● 3% of companies offer student loan
reimbursement
● Onboarding costs 1.5x starting salary;
around $70,000 per employee
Works Cited
2010 Recruiting Benchmarks Survey. Research Brief. N.p.: n.p., n.d.Naceweb.org. National Association of Colleges and Employers, Jan. 2013. Web. 20 July 2016.
"3 Key Essentials for Engaging and Retaining Top Talent - Whitepaper | ICIMS." 3 Key Essentials for Engaging and Retaining Top Talent - Whitepaper | ICIMS. ICIMS, n.d. Web. 25 July
2016.
"About Harvesters." Http://harvesters.org/Learn/About. Harvesters, n.d. Web. 25 July 2016.
"About Reach out and Read Kansas City." Welcome to the Index Page. Reach Out and Read, n.d. Web. 25 July 2016.
Berman, Jillian. "More Companies Help Employees Pay Off Student Loans." WSJ. N.p., 27 Mar. 2016. Web. 25 July 2016.
Bidwell, Allie. "Student Loan Expectations." US News. U.S.News & World Report, n.d. Web. 26 July 2016.
Dishman, Lydia. "Is Offering Student Loan Repayment The New 401(k)?" Fast Company. N.p., 17 Dec. 2015. Web. 25 July 2016.
"Millennial Job-Hoppers: What They Seek." Gallup.com. Gallup, n.d. Web. 25 July 2016.
"U.S. Student Loan Debt Statistics for 2016 | Student Loan Hero." Student Loan Hero U.S. Student Debt. Student Loan Hero, n.d. Web. 26 July 2016.
Winquist, Joanne. "Holding Onto That Honeymoon Feeling." NZ Business + Management 29.7 (2015): M16. MasterFILE Premier. Web. 25 July 2016.
"Why Employee Engagement Starts with Your Recruiting Methods." Agile Product Solutions. 24 July 2015. Web. 25 July 2016.
Zervan, Carlie. "How Snapchat Is Being Used for Recruitment." 15 Feb. 2016. Web. 25 July 2016.
Coy, Bizzy. "How to Use Snapchat in Recruiting." Mediabistro. N.p., 26 June 2016. Web. 26 July 2016.
Talbot, Kate. "5 Ways to Use Snapchat for Business : Social Media Examiner." SocialMediaExaminer. N.p., 28 July 2015. Web. 26 July 2016.
Thank you!

More Related Content

What's hot

Professional Growth and Employee Engagement (Part 1)
Professional Growth and Employee Engagement (Part 1)Professional Growth and Employee Engagement (Part 1)
Professional Growth and Employee Engagement (Part 1)Stephen Shinnan
 
How to Conduct Employee Onboarding Effectively - Best Practices by Jerry Chit...
How to Conduct Employee Onboarding Effectively - Best Practices by Jerry Chit...How to Conduct Employee Onboarding Effectively - Best Practices by Jerry Chit...
How to Conduct Employee Onboarding Effectively - Best Practices by Jerry Chit...Jerry Abey Chittooran
 
Effective Onboarding for Better Retention with Jeremy York, SPHR, SHRM-SCP
Effective Onboarding for Better Retention with Jeremy York, SPHR, SHRM-SCPEffective Onboarding for Better Retention with Jeremy York, SPHR, SHRM-SCP
Effective Onboarding for Better Retention with Jeremy York, SPHR, SHRM-SCPAjilon
 
Increasing New Hire Success - From Orientation to Onboarding
Increasing New Hire Success - From Orientation to OnboardingIncreasing New Hire Success - From Orientation to Onboarding
Increasing New Hire Success - From Orientation to OnboardingPsych Press
 
Employee Engagement: Stop Measuring and Start Doing
Employee Engagement: Stop Measuring and Start DoingEmployee Engagement: Stop Measuring and Start Doing
Employee Engagement: Stop Measuring and Start DoingHuman Capital Media
 
4 Critical Elements of Your Onboarding Process
4 Critical Elements of Your Onboarding Process4 Critical Elements of Your Onboarding Process
4 Critical Elements of Your Onboarding ProcessUrbanBound
 
A thought towards onboarding process
A thought towards onboarding processA thought towards onboarding process
A thought towards onboarding processAishwarya Zoad
 
Onboarding is a Process Not an Event - Heather Carey, Senior Manager Employee...
Onboarding is a Process Not an Event - Heather Carey, Senior Manager Employee...Onboarding is a Process Not an Event - Heather Carey, Senior Manager Employee...
Onboarding is a Process Not an Event - Heather Carey, Senior Manager Employee...MassTLC
 
Effective Onboarding in the Workplace
Effective Onboarding in the WorkplaceEffective Onboarding in the Workplace
Effective Onboarding in the WorkplaceAdriane Gonzalez
 
Mentor our kids 050514-v1 bak
Mentor our kids 050514-v1 bakMentor our kids 050514-v1 bak
Mentor our kids 050514-v1 bakJerry Cahn
 
From Word of Mouth to the Web: Effective Marketing Strategies for Your School...
From Word of Mouth to the Web: Effective Marketing Strategies for Your School...From Word of Mouth to the Web: Effective Marketing Strategies for Your School...
From Word of Mouth to the Web: Effective Marketing Strategies for Your School...Rick Newberry
 
5 Hiring and Onboarding Practices That Create Engaged Employees
5 Hiring and Onboarding Practices That Create Engaged Employees5 Hiring and Onboarding Practices That Create Engaged Employees
5 Hiring and Onboarding Practices That Create Engaged EmployeesQualtrics
 
The Ultimate Guide to Employee Onboarding
The Ultimate Guide to Employee OnboardingThe Ultimate Guide to Employee Onboarding
The Ultimate Guide to Employee OnboardingMichael Miller
 
Turning Performance Feedback Into Positive Employee Engagement
Turning Performance Feedback Into Positive Employee EngagementTurning Performance Feedback Into Positive Employee Engagement
Turning Performance Feedback Into Positive Employee EngagementTalentMap
 
Parents as Ambassadors, Advocates and Word of Mouth Marketers, NAIS 2014
Parents as Ambassadors, Advocates and Word of Mouth Marketers, NAIS 2014Parents as Ambassadors, Advocates and Word of Mouth Marketers, NAIS 2014
Parents as Ambassadors, Advocates and Word of Mouth Marketers, NAIS 2014Rick Newberry
 
Principles of Onboarding
Principles of OnboardingPrinciples of Onboarding
Principles of OnboardingHenken Bean
 
9 Surprising Employee Onboarding Statistics by Lessonly
9 Surprising Employee Onboarding Statistics by Lessonly9 Surprising Employee Onboarding Statistics by Lessonly
9 Surprising Employee Onboarding Statistics by LessonlyLessonly
 

What's hot (20)

Professional Growth and Employee Engagement (Part 1)
Professional Growth and Employee Engagement (Part 1)Professional Growth and Employee Engagement (Part 1)
Professional Growth and Employee Engagement (Part 1)
 
How to Conduct Employee Onboarding Effectively - Best Practices by Jerry Chit...
How to Conduct Employee Onboarding Effectively - Best Practices by Jerry Chit...How to Conduct Employee Onboarding Effectively - Best Practices by Jerry Chit...
How to Conduct Employee Onboarding Effectively - Best Practices by Jerry Chit...
 
Effective Onboarding for Better Retention with Jeremy York, SPHR, SHRM-SCP
Effective Onboarding for Better Retention with Jeremy York, SPHR, SHRM-SCPEffective Onboarding for Better Retention with Jeremy York, SPHR, SHRM-SCP
Effective Onboarding for Better Retention with Jeremy York, SPHR, SHRM-SCP
 
Beyond Onboarding New Employees
Beyond Onboarding New EmployeesBeyond Onboarding New Employees
Beyond Onboarding New Employees
 
Increasing New Hire Success - From Orientation to Onboarding
Increasing New Hire Success - From Orientation to OnboardingIncreasing New Hire Success - From Orientation to Onboarding
Increasing New Hire Success - From Orientation to Onboarding
 
Employee Engagement: Stop Measuring and Start Doing
Employee Engagement: Stop Measuring and Start DoingEmployee Engagement: Stop Measuring and Start Doing
Employee Engagement: Stop Measuring and Start Doing
 
4 Critical Elements of Your Onboarding Process
4 Critical Elements of Your Onboarding Process4 Critical Elements of Your Onboarding Process
4 Critical Elements of Your Onboarding Process
 
A thought towards onboarding process
A thought towards onboarding processA thought towards onboarding process
A thought towards onboarding process
 
Onboarding is a Process Not an Event - Heather Carey, Senior Manager Employee...
Onboarding is a Process Not an Event - Heather Carey, Senior Manager Employee...Onboarding is a Process Not an Event - Heather Carey, Senior Manager Employee...
Onboarding is a Process Not an Event - Heather Carey, Senior Manager Employee...
 
Developing the Onboarding Program
Developing the Onboarding ProgramDeveloping the Onboarding Program
Developing the Onboarding Program
 
Effective Onboarding in the Workplace
Effective Onboarding in the WorkplaceEffective Onboarding in the Workplace
Effective Onboarding in the Workplace
 
Get on board with ONBOARDING
Get on board with ONBOARDINGGet on board with ONBOARDING
Get on board with ONBOARDING
 
Mentor our kids 050514-v1 bak
Mentor our kids 050514-v1 bakMentor our kids 050514-v1 bak
Mentor our kids 050514-v1 bak
 
From Word of Mouth to the Web: Effective Marketing Strategies for Your School...
From Word of Mouth to the Web: Effective Marketing Strategies for Your School...From Word of Mouth to the Web: Effective Marketing Strategies for Your School...
From Word of Mouth to the Web: Effective Marketing Strategies for Your School...
 
5 Hiring and Onboarding Practices That Create Engaged Employees
5 Hiring and Onboarding Practices That Create Engaged Employees5 Hiring and Onboarding Practices That Create Engaged Employees
5 Hiring and Onboarding Practices That Create Engaged Employees
 
The Ultimate Guide to Employee Onboarding
The Ultimate Guide to Employee OnboardingThe Ultimate Guide to Employee Onboarding
The Ultimate Guide to Employee Onboarding
 
Turning Performance Feedback Into Positive Employee Engagement
Turning Performance Feedback Into Positive Employee EngagementTurning Performance Feedback Into Positive Employee Engagement
Turning Performance Feedback Into Positive Employee Engagement
 
Parents as Ambassadors, Advocates and Word of Mouth Marketers, NAIS 2014
Parents as Ambassadors, Advocates and Word of Mouth Marketers, NAIS 2014Parents as Ambassadors, Advocates and Word of Mouth Marketers, NAIS 2014
Parents as Ambassadors, Advocates and Word of Mouth Marketers, NAIS 2014
 
Principles of Onboarding
Principles of OnboardingPrinciples of Onboarding
Principles of Onboarding
 
9 Surprising Employee Onboarding Statistics by Lessonly
9 Surprising Employee Onboarding Statistics by Lessonly9 Surprising Employee Onboarding Statistics by Lessonly
9 Surprising Employee Onboarding Statistics by Lessonly
 

Similar to AutoInternPresentation

University Recruitment an Employer Manual-Florida International University
University Recruitment  an Employer Manual-Florida International UniversityUniversity Recruitment  an Employer Manual-Florida International University
University Recruitment an Employer Manual-Florida International UniversityAndrea De La Cruz
 
Year up JAX IT Council - February 2016
Year up   JAX IT Council - February 2016Year up   JAX IT Council - February 2016
Year up JAX IT Council - February 2016JAX Chamber IT Council
 
1st Annual Symposium College Internship Research UW-Madison
1st Annual Symposium College Internship Research UW-Madison1st Annual Symposium College Internship Research UW-Madison
1st Annual Symposium College Internship Research UW-MadisonMatthew Hora
 
Maximize Your Employer Relations Model Utilizing Salesforce
Maximize Your Employer Relations Model Utilizing SalesforceMaximize Your Employer Relations Model Utilizing Salesforce
Maximize Your Employer Relations Model Utilizing SalesforceSalesforce.org
 
Campus Engagement Programs
Campus Engagement ProgramsCampus Engagement Programs
Campus Engagement ProgramsPrem Pankaj
 
Surviving the Storm
Surviving the StormSurviving the Storm
Surviving the StormAg 1 Source
 
The Campus Community Life Cycle: From Admissions to Alumni
The Campus Community Life Cycle: From Admissions to AlumniThe Campus Community Life Cycle: From Admissions to Alumni
The Campus Community Life Cycle: From Admissions to AlumniED MAP
 
Top 10 Trends in Campus Recruiting
Top 10 Trends in Campus RecruitingTop 10 Trends in Campus Recruiting
Top 10 Trends in Campus RecruitingUniversum Webinars
 
Why a Public-Private Partnership is the Right Choice for Your Institution
Why a Public-Private Partnership is the Right Choice for Your InstitutionWhy a Public-Private Partnership is the Right Choice for Your Institution
Why a Public-Private Partnership is the Right Choice for Your InstitutionAramark
 
Success Stories Report concise
Success Stories Report conciseSuccess Stories Report concise
Success Stories Report conciseMisha DeLong
 
KGWI: What Talent Wants - Life Sciences
KGWI: What Talent Wants - Life SciencesKGWI: What Talent Wants - Life Sciences
KGWI: What Talent Wants - Life SciencesKelly Services
 
business_progress_in_recruiting_and_hiring_
business_progress_in_recruiting_and_hiring_business_progress_in_recruiting_and_hiring_
business_progress_in_recruiting_and_hiring_rai sapuy
 
Posters for Coursera Partner's Conference March 2016
Posters for Coursera Partner's Conference March 2016Posters for Coursera Partner's Conference March 2016
Posters for Coursera Partner's Conference March 2016Dr. Kristin Palmer
 
Pace University Office of Student Assistance_Communications Plan
Pace University Office of Student Assistance_Communications PlanPace University Office of Student Assistance_Communications Plan
Pace University Office of Student Assistance_Communications PlanAmanda Schick
 
Career Services Strategic Plan
Career Services Strategic Plan Career Services Strategic Plan
Career Services Strategic Plan Harmony Neal
 

Similar to AutoInternPresentation (20)

University Recruitment an Employer Manual-Florida International University
University Recruitment  an Employer Manual-Florida International UniversityUniversity Recruitment  an Employer Manual-Florida International University
University Recruitment an Employer Manual-Florida International University
 
MarchCareerJournal
MarchCareerJournalMarchCareerJournal
MarchCareerJournal
 
Year up JAX IT Council - February 2016
Year up   JAX IT Council - February 2016Year up   JAX IT Council - February 2016
Year up JAX IT Council - February 2016
 
15-274-Career-Journal
15-274-Career-Journal15-274-Career-Journal
15-274-Career-Journal
 
1st Annual Symposium College Internship Research UW-Madison
1st Annual Symposium College Internship Research UW-Madison1st Annual Symposium College Internship Research UW-Madison
1st Annual Symposium College Internship Research UW-Madison
 
Maximize Your Employer Relations Model Utilizing Salesforce
Maximize Your Employer Relations Model Utilizing SalesforceMaximize Your Employer Relations Model Utilizing Salesforce
Maximize Your Employer Relations Model Utilizing Salesforce
 
Economy, Jobs, & The College
Economy, Jobs, & The CollegeEconomy, Jobs, & The College
Economy, Jobs, & The College
 
Campus Engagement Programs
Campus Engagement ProgramsCampus Engagement Programs
Campus Engagement Programs
 
Surviving the Storm
Surviving the StormSurviving the Storm
Surviving the Storm
 
The Campus Community Life Cycle: From Admissions to Alumni
The Campus Community Life Cycle: From Admissions to AlumniThe Campus Community Life Cycle: From Admissions to Alumni
The Campus Community Life Cycle: From Admissions to Alumni
 
Top 10 Trends in Campus Recruiting
Top 10 Trends in Campus RecruitingTop 10 Trends in Campus Recruiting
Top 10 Trends in Campus Recruiting
 
Why a Public-Private Partnership is the Right Choice for Your Institution
Why a Public-Private Partnership is the Right Choice for Your InstitutionWhy a Public-Private Partnership is the Right Choice for Your Institution
Why a Public-Private Partnership is the Right Choice for Your Institution
 
Success Stories Report concise
Success Stories Report conciseSuccess Stories Report concise
Success Stories Report concise
 
Final Plan
Final PlanFinal Plan
Final Plan
 
KGWI: What Talent Wants - Life Sciences
KGWI: What Talent Wants - Life SciencesKGWI: What Talent Wants - Life Sciences
KGWI: What Talent Wants - Life Sciences
 
business_progress_in_recruiting_and_hiring_
business_progress_in_recruiting_and_hiring_business_progress_in_recruiting_and_hiring_
business_progress_in_recruiting_and_hiring_
 
Posters for Coursera Partner's Conference March 2016
Posters for Coursera Partner's Conference March 2016Posters for Coursera Partner's Conference March 2016
Posters for Coursera Partner's Conference March 2016
 
H-E-B EIE Planbook Final
H-E-B EIE Planbook FinalH-E-B EIE Planbook Final
H-E-B EIE Planbook Final
 
Pace University Office of Student Assistance_Communications Plan
Pace University Office of Student Assistance_Communications PlanPace University Office of Student Assistance_Communications Plan
Pace University Office of Student Assistance_Communications Plan
 
Career Services Strategic Plan
Career Services Strategic Plan Career Services Strategic Plan
Career Services Strategic Plan
 

AutoInternPresentation

  • 1. Check out our snapchat filter while you wait! (Don’t forget to enable your location)
  • 2. Presentation Outline 1. Intern Introductions 2. Service Day 3. Recruitment Engagement a. Recruiter-Alumni Partnership b. Insure Your Success c. Snapchat Utilization d. Sponsorship Program 4. Onboarding Engagement a. Recruitment Timeline b. Weekly Follow-ups c. Meet Your Mentors d. Training Surveys 5. Student Loan Reimbursement 6. Outcomes
  • 3. Your 2016 Auto Interns
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Recruitment ● 51% Less Turnover ● 27% Less Absenteeism ● 18% Higher Productivity ● 12% Higher Profit ● 157 Auto New Hires this year ● 9.2% eNPS increase
  • 17. Marketing on CampusThe most effective recruitment techniques include; Relationships with Faculty, Career Fairs, and Supporting Student Organizations (National Association of Colleges and Employers) ● INSURE YOUR SUCCESS ● Utilizing Snapchat for advertising ● Recruiter-Alumni Partnership ● Corporate Sponsorship
  • 19. Snapchat 400 million daily Snapchats 100 million users 77% of college students use Snapchat 71% of Snapchat’s U.S. users fall into the 18 to 34 age range
  • 20. Recruiter-Alumni Partnership ● Highly encouraged ● New hires visit Alma Mater ● Minimum of one career fair within first year of employment ● Offer per diem ● Additional voluntary presence upon request
  • 21. Corporate Sponsorship ● Start with local schools, expand to other centers ● Spending time with student organizations in return for marketing and putting Farmers’ name on organization-led events ● Host professional development events ● Volunteer at events hosted by Farmers in conjunction with school organizations
  • 22. Creighton University: Heider Business Senate Contact Info: Alexander VanAckeren - President Mobile: (402) 314-7235 Email: alexanderaanackeren@Creighton.edu Delta Mu Delta: National Honor Society in Business Contact Info: Martha Harris - Faculty Advisor at Baker University Office: (785) 594-8338 Email: martha.harris@bakerU.edu Joni Atkin - Faculty Advisor at Northwest Missouri State Email: jadkins@nwmissouri.edu Rockhurst University: Delta Sigma Pi Business Fraternity Contact Info: Turner White - Faculty Advisor Cell: (816) 695-0967 Office: (816) 501-4761 Email: turner.white@rockhurst.edu Kansas State University: Professional Advantage Contact Info: Email: proadvantage@ksu.edu Business Phone: (785) 532-3982 Kevin Hurt - Student President of Professional Advantage Office: (913) 904-2991 Email: khurt37@ksu.edu ● Mid America Nazarene ● Northwest Missouri State ● William Jewell College ● Park ● Baker
  • 23. Onboarding Engagement “Once you have identified the right employees to hire, the next step is to make sure that you have an effective onboarding system in place. Onboarding will have a direct result on how well the new employee fits in with the employee engagement initiatives.” (AgileHR) Onboarding is the process of integrating new hires into a company. It begins after the offer letter is signed and continues to the end of training.
  • 24. Recruitment Timeline “Engaged candidates appreciate knowing where they stand in the extended recruitment cycle.” (iCIMS) Strengths: ● Easy to apply on farmers.com ● Phone and in-person interview style ● First morning introductions ● Welcome portfolio/ welcome packet Opportunities: ● Make it as consistent as possible - timeline was different for everyone
  • 25. Revised Recruitment Timeline Submit Application 48 hours Call Email Assessments Complete the Assessments 1 business day Schedule Phone Interview 7 business days Conduct Phone Interview Schedule In-Person Interview 7 business days Conduct In-Person Interview 3 weeks Job offer or rejection phone call 7 business days same day Send Offer Letter Send Welcome Packet Once signed Start Weekly Follow-Ups
  • 26. Weekly Follow-ups“An on-going dialogue also keeps an organization’s employment brand fresh in a candidate’s mind. It is important to remember that qualified candidates are always being pursued by other recruiters and this on-going communication helps your organization remain at the top of their list of prospective employers” (iCIMS) ● “Day in the life” videos (A Day in the Life - Office Claims Representative) ○ Intern Video ○ New Hire Video ● Get to know the Site Executives ● Farmers Weekly ● Meet Your Mentor
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34. Farmers Weekly ○ Volunteer updates ○ Company changes ○ Corporate Challenge info ○ Company Store
  • 35.
  • 36. Meet Your Mentors“Millennials care about having a great manager and being part of a company with a great management culture” (Millennial Job-Hoppers) WHO: Newly hired Farmers employees, mentors, and the Leadership Team WHAT: Social event to introduce employees to their mentors and colleagues before training begins WHERE: HP2 training room WHEN: Friday before the first day of training ● RSVP with mentor ● Not mandatory, but highly encouraged ● Hand out company swag “Ultimate responsibility for driving employee engagement lies with managers” (Honeymoon)
  • 37. Training “Decline in engagement occurs between 1 and 3 years, at which point many people look for opportunities elsewhere” (Honeymoon) ● Team introductions on the first monday of training ● New Hire Survey ○ 30 days, 60 days, 90 days, 6 months, 9 months and 1 year to consistently track new hire engagement ○ Differs from eNPS which is quarterly ○ Who would review these? - department heads
  • 38. New Hire Survey 1. On a scale from 1 – 5, how engaged do you feel with Farmers? 1. Not engaged 2. Somewhat engaged 3. Neutral 4. Mostly engaged 5. Fully engaged 2. On a scale from 1 – 5, how engaged do you feel with your supervisor? 1. Not engaged 2. Somewhat engaged 3. Neutral 4. Mostly engaged 5. Fully engaged 3. On a scale from 1 – 5, how engaged do you feel with your team? 1. Not engaged 2. Somewhat engaged 3. Neutral 4. Mostly engaged 5. Fully engaged 4. On a scale from 1 – 5, how interested are you in opportunities for growth within the company? 1. Not interested 2. Somewhat interested 3. Neutral 4. Mostly interested 5. Fully interested 5. Please leave comments on how we can improve your employment experience with Farmers. Comments:
  • 39. Student Loan Reimbursement “49% surveyed prefer debt repayment to other perks, such as 401(k) contributions, free food, gym memberships, and health insurance” “85% would accept a job offer with loan payment included” (Fast Company) The average Class of 2016 graduate has $37,172 in student loan debt The average bachelor's degree holder takes 21 years to pay off his or her loans (Student Loan Hero) ● Either match student loan payments and/or 401(k), up to a total of 6% annual salary ● Ex. 3% debt; 3% 401(k) ● “Honeymoon” phase declines between 1 and 3 years ● Limit 5 years, or until debt is paid off
  • 40. Outcomes ● Increase visibility on campus to make first contact and begin engagement ● Continue engagement throughout the onboarding process by implementing a continuous communication schedule ● Track engagement trends throughout onboarding ● Introduce student loan reimbursement ● Improving engagement = getting past the “Honeymoon” phase = increasing employee retention ● 51% Less Turnover ● 27% Less Absenteeism ● 18% Higher Productivity ● 12% Higher Profit ● 77% of college students use snapchat ● 3% of companies offer student loan reimbursement ● Onboarding costs 1.5x starting salary; around $70,000 per employee
  • 41. Works Cited 2010 Recruiting Benchmarks Survey. Research Brief. N.p.: n.p., n.d.Naceweb.org. National Association of Colleges and Employers, Jan. 2013. Web. 20 July 2016. "3 Key Essentials for Engaging and Retaining Top Talent - Whitepaper | ICIMS." 3 Key Essentials for Engaging and Retaining Top Talent - Whitepaper | ICIMS. ICIMS, n.d. Web. 25 July 2016. "About Harvesters." Http://harvesters.org/Learn/About. Harvesters, n.d. Web. 25 July 2016. "About Reach out and Read Kansas City." Welcome to the Index Page. Reach Out and Read, n.d. Web. 25 July 2016. Berman, Jillian. "More Companies Help Employees Pay Off Student Loans." WSJ. N.p., 27 Mar. 2016. Web. 25 July 2016. Bidwell, Allie. "Student Loan Expectations." US News. U.S.News & World Report, n.d. Web. 26 July 2016. Dishman, Lydia. "Is Offering Student Loan Repayment The New 401(k)?" Fast Company. N.p., 17 Dec. 2015. Web. 25 July 2016. "Millennial Job-Hoppers: What They Seek." Gallup.com. Gallup, n.d. Web. 25 July 2016. "U.S. Student Loan Debt Statistics for 2016 | Student Loan Hero." Student Loan Hero U.S. Student Debt. Student Loan Hero, n.d. Web. 26 July 2016. Winquist, Joanne. "Holding Onto That Honeymoon Feeling." NZ Business + Management 29.7 (2015): M16. MasterFILE Premier. Web. 25 July 2016. "Why Employee Engagement Starts with Your Recruiting Methods." Agile Product Solutions. 24 July 2015. Web. 25 July 2016. Zervan, Carlie. "How Snapchat Is Being Used for Recruitment." 15 Feb. 2016. Web. 25 July 2016. Coy, Bizzy. "How to Use Snapchat in Recruiting." Mediabistro. N.p., 26 June 2016. Web. 26 July 2016. Talbot, Kate. "5 Ways to Use Snapchat for Business : Social Media Examiner." SocialMediaExaminer. N.p., 28 July 2015. Web. 26 July 2016.