The document discusses the United Lincolnshire Hospitals NHS Trust's goal of achieving world class health services through intensive changes brought on by technological, social, and economic factors. It outlines principles like delivering excellent outcomes, offering personalized approaches, and being fair and equitable. The trust plans to use Lean and Six Sigma tools to help realize these aims by specifying value, understanding demand and flow, achieving perfection, and defining and measuring processes. Lean principles will help reduce waste and inefficiencies while improving processes, outcomes, and satisfaction. The introduction of Lean within the entire organization will require major change management and a positive, supportive organizational culture.

1. United Lincolnshire Hospitals
NHS Trust
World Class
Health Services
by Rozalia Johnstone

3. The need for change
Intensive changes
Technological
Social
Economic

4. The need for change
Intensive changes
Technological
Social
Economic
World Class Health

5. World Class NHS
Services

6. World Class NHS
Services
Delivering Excellent Outcomes

7. World Class NHS
Services
Delivering Excellent Outcomes
Offering Personalised Approaches

8. World Class NHS
Services
Delivering Excellent Outcomes
Offering Personalised Approaches
Being Fair & Equitable

9. World Class NHS
Services
Delivering Excellent Outcomes
Offering Personalised Approaches
Being Fair & Equitable
Offering Good Value for Money

10. World Class Health Services

11. World Class Health Services
Giving People Real Choices

12. World Class Health Services
Giving People Real Choices
Greater Say in Local Services

13. World Class Health Services
Giving People Real Choices
Greater Say in Local Services
Strengthening Partnerships between Users
and Professionals

14. World Class Health Services
Giving People Real Choices
Greater Say in Local Services
Strengthening Partnerships between Users
and Professionals
Excellent Leadership and Management

15. Achieving World Class
Services

16. Achieving World Class
Services
Innovation

17. Achieving World Class
Services
Innovation
Consistency

18. Achieving World Class
Services
Innovation
Consistency
Continuous Self-Improvement

19. Achieving World Class
Services
Innovation
Consistency
Continuous Self-Improvement
Responsiveness

21. What principles &
tools can help us to
realise our aims?

22. Lean & Six Sigma

23. Lean & Six Sigma
Specify Value
Lean Understand demand, Flow &
: Level
Perfection

24. Lean & Six Sigma
Specify Value
Lean Understand demand, Flow &
: Level
Perfection
Define & Measure
Six
Analyse
Sigma:
Improve & Control

25. Lean Sigma
A combination of both will provide
effective tools to solve problems
and create rapid transformational
improvement at lower cost

27. Lean Principles

28. Lean Principles
Reducing or Eliminating
wasted time, money, and energy

29. Lean Principles
Reducing or Eliminating
wasted time, money, and energy
Creating Efficient & Effective Systems

30. Lean Principles
Reducing or Eliminating
wasted time, money, and energy
Creating Efficient & Effective Systems
“Customers” at the Heart of it all

32. Lean Principles

33. Lean Principles
Improve Processes and Outcomes

34. Lean Principles
Improve Processes and Outcomes
Reduce Cost

35. Lean Principles
Improve Processes and Outcomes
Reduce Cost
Increase Satisfaction among Patients,
Providers and Staff

37. Introduction of Lean

38. Introduction of Lean
Not an Easy Task

39. Introduction of Lean
Not an Easy Task
Whole-System Strategy

40. Introduction of Lean
Not an Easy Task
Whole-System Strategy
Major Change Management Throughout an
Entire Organisation

41. Introduction of Lean
Not an Easy Task
Whole-System Strategy
Major Change Management Throughout an
Entire Organisation
Organisational culture

42. Introduction of Lean
Not an Easy Task
Whole-System Strategy
Major Change Management Throughout an
Entire Organisation
Organisational culture
Positive Commitment & Support

44. Lean will help us to build
a positive future across
the whole organisation

45. Thank You.