1. For more than a decade, Eye Associates of New Mexico and
NextGen Healthcare have enjoyed a strong partnership that has
helped Eye Associates become one of the largest comprehensive
eye care practices in the U.S. In fact, since 2004, when Eye
Associates began partnering with NextGen Healthcare, the
practice has grown steadily and has expanded its primary and
specialty eye care reach to numerous communities across
the state.
Specialty templates simplify work
The ability to customize templates with NextGen®
Ambulatory
EHR, while tying them to underlying system templates, enabled
the practice to expand its offerings, while also contributing
to the expansion of Eye Associates. “We have a combination
of 50 ophthalmologists and optometrists, with optometrists
providing primary eye care services, ophthalmologists providing
a full spectrum of eye care, and specialists performing a variety
of surgeries. Each of them require different templates,” said
Rosita Marquez, Senior Project Manager, Eye Associates of New
Mexico. “When we began to customize, we created a template
for specific sub-specialties. We don’t customize by provider, only
sub-specialty, and we've reduced the number of templates to
further simplify and standardize them for the providers.”
Better communication drives greater efficiencies
With 50 providers serving 15 locations, efficient communication
between offices, providers, staff, and patients is paramount to
Eye Associates. “The benefits from using NextGen solutions
include more timely communication and EHR workflow
tasking,” added Lee Werner, CIO, Eye Associates of New
Mexico. “The information sharing efficiencies for the entire
organization have continued to improve. There is much better
tracking of care for our patients, from beginning to end. We
let the EHR/PM system support the needs of our specific
workflows. We also let the system help us route patients,
manage tasks, display trigger alerts, and enhance the overall
quality of care we provide our patients.”
Eye Associates of New Mexico
www.eyenm.com
Profile
• One of the largest comprehensive eye
care practices in the United States
• Fifteen clinics, two surgery centers, and 11
optical shops located across New Mexico
• Staff of 50 ophthalmologists and
optometrists
• Official eye care provider for the University
of New Mexico Lobos
Business Problem
Take steady growth from 27 to 50
ophthalmologists and optometrists,
add in multiple clinics and communities
served, stir briskly with a variety of
ophthalmic sub-specialties, and mix with
thousands of eye care procedures. That
was the recipe that drove the need for a
comprehensive AND flexible EHR/PM/
Document Management solution to
streamline workflows and customize
templates; all while supporting growing
the practice.
Integrated Solution
• NextGen®
Ambulatory EHR - 2004
• NextGen®
Document Management - 2004
• NextGen®
Practice Management - 2008
• NextGen®
Patient Portal - 2012
• NextGen®
Share - 2015
Realized Benefits
• Specific sub-specialty templates developed
in-house to support provider workflow
• Successful participation in government
incentive programs (eRx, PQRS, MU).
• Access to 10+ years of patient data
• Active participation in the AAO Intelligent
Research in Sight (IRIS™
) eye disease clinical
program
• Partnerships established with managed
care organization to share preventive
information
Results Worth Sharing
Top-ranked ophthalmic
EHR propels practice to
top of Southwest market
nextgen.com
