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Operational Solutions & Smart Technology
for Services Based Organizations
a proven software solution built around "People, Organizations, Locations and Processes”
1Copyright © 2014 RiskMatrix Resultants
Who is RiskMatrix ?
 The RiskMatrix Resultants Group
• is a consultancy and technology provider
• has developed end-to-end operational solutions and smart technology to
support service business organization in managing their operations
• has experience in introducing project-based improvement into organizations
through a blend of software, technology, training, consultancy and
coaching
2Copyright © 2014 RiskMatrix Resultants
Our value proposition: the I-BOSS platform
 I-BOSS = Integrated Business Organization Software Solution
• is an end-to-end software platform that can support any service business
organization in managing its operations
• is a proven concept for process-oriented companies whose business is
built around ‘People, Organizations and Locations’
• is built on a SAAS architecture
• high security
• high availability: 7 / 24
• mobile & web browser access
3Copyright © 2014 RiskMatrix Resultants
Company
processes
People
processes
Stakeholder
processes
Resource
processes
Performance
Added value Cost control
Innovation = Continuity
Optimize
Simplification
by End-to-End integration
Simplification
by End-to-End integration
Simplification
by End-to-End integration
Simplification
by End-to-End integration
A process-oriented company in a ‘Process mode’
means …
5Copyright © 2014 RiskMatrix Resultants
Fidelize Motivate
Simplify
Clients, government,
suppliers...
HR managers
Employees
Divisional
Management
Professionalize
Collaboration & Task Mgt
by transparency
Collaboration & Task Mgt
by transparency
Collaboration & Task Mgt
by transparency
Collaboration & Task Mgt
by transparency
Optimize
A process-oriented company in a ‘People mode’
means …
6Copyright © 2014 RiskMatrix Resultants
HRM data & workflows
Online workforce apps
Online client cockpit
Dynamic Planning
& Follow-up
HR tools
& Payroll Mgt
Ordering, Invoicing
& Credit feedback
Business Intelligence
Clients, government,
suppliers...
HR managers
Employees
Divisional
Management
Optimize
A process-oriented company in a ‘Technical mode’
means …
7
Contract Management
Copyright © 2014 RiskMatrix Resultants
I-BOSS Security
8Copyright © 2014 RiskMatrix Resultants
I-BOSS Business Accelerators
E-Learning
• Create courses
• Student registration
• Student monitoring
• Student scorecards
Salesforce Automation
• Manage Customer data
• Manage Sales funnel &
forecast
• Manage & log activities
System Linking
• Link invoices
to Accounting
system
• Link salary
calculations to
Payroll
system/partner
I-BOSS Foundation
Data Model Management
• Create users and organizations
• Connect users to organizations
• Link users to locations in organizations
User & Activity Management
• Create and manage users
• Define access rights and roles
• Secure data and access related to users,
locations, tasks
Data Integration Option
• Data import/export
• Connect to other back-end environments
I-BOSS Process Manager
Workflow Management
• Create workflows
• Manage workflows
• Advanced workflows
Reporting
• Create operational reports
• Create management reports based on KPIs
• Generate statistics & visualize
I-BOSS Back-office Operator
Contract Management
• Manage client agreements
• Manage the income
• Define operational tasks
Human Resource Management
• People contract / Career flow
• Personal Development
• Payroll Management
Facility resource & Safety management
• Audit locations /Quickscans
• Facility resource management
• Follow-up and improvement
I-BOSS Field Operator
Response Operations
• Incoming request operations
• Follow-up operation execution
• Reporting
Execution on-site
• Follow-up planned operation
• Live reporting on activities
• Communication from operations to client
I-BOSS Planning
• Execution contract obligations
• Automatic payroll and invoice trigger
• Follow-up resource performances
I-BOSS Security
10Copyright © 2013 RiskMatrix Resultants
SMART Technology / E-CLOUD Add-on Solutions
E-CLOUD
ACCESS
E-CLOUD
TRACK
E-CLOUD
VISITOR
E-CLOUD
BADGE
E-CLOUD Configurator
E-CLOUD
SURVEY
E-CLOUD
PLAN
Smart Technologies
12Copyright © 2014 RiskMatrix Resultants
Smart Technology – E.CLOUD solutions
13
E-CLOUD.ACCESS
• Electronic key management and control
- INSTANT.ACCESS - PLANNED.ACCESS
- REMOTE.ACCESS - GEO.ACCESS
E-CLOUD.TRACK
• Active & passive track and trace
E-CLOUD.BADGE
• Badge logging
E-CLOUD.VISITOR
• On-line /On-site Visitor Registration
E-CLOUD.SURVEY (in research mode)
• Camera surveillance
• Fixed / moving
E-CLOUD.PLAN
• Webbased tool to create maps for Fire Safety (Evacuation plan),
Security (Access plan), Inspections, .…
Copyright © 2014 RiskMatrix Resultants
E-CLOUD.ACCESS
Electronic key management & control
14
On the fly Access
Issue triggered event
on agent ‘s mobile
device
(ex. alarm signal)
Geo controlled
Access
When person/truck arrives
on target location , E-Box
programs key for access
Predefined Access
Plan the access
to # locations
for # persons
within defined
timetable/plan
Remote controlled
Access
Agent calls dispatcher
Dispatcher programmes
the key.
Copyright © 2014 RiskMatrix Resultants
E-CLOUD.VISITOR
• On-line Visitor Management Service
• Upfront, pre-registration and invitation
• Connect to facility services
• Meeting room booking, provide amenities, parking space
• On-site Check-in /Check-out @ VISITOR.DESK
• Option 1: Check-in after ‘pre-registration’
• Via QR code scan
• Alert / inform invitor on visitor’s arrival
• Inform visitor on safety or other procedures + request acceptance
• Badge printing
• Option 2: Check-in after ‘on-site registration’
• Management
• Live follow-up and reporting of the visitor status
• Mobile checklist in case of evacuation
15Copyright © 2014 RiskMatrix Resultants
Plan a time slot
on a gate
Carrier is
informed,
confirms & prints
cargo doc.
Driver arrives on
site with cargo
doc.
Driver scans
cargo doc. at the
entry kiosk
Gate ops. scans
cargo doc. at the
gate
Gate ops.
registers the
goods & prints
CMR doc.
Driver scans CMR
doc. at the exit
kiosk
Is a logistic pickup and delivery management solution with on-site
flow control, time slot planning and activity management on docking
gates, international cargo track & trace
E-CLOUD.TRACK / CMR
 Entry kiosk
 Scan QR code to enter
 Send update on status to SAP
 Confirmation on gate directions
 DIVA platform: License plate verification
 Automated opening of the gate
 SIP telephony in case of help needed
 Exit kiosk
 Scan QR code to exit
 Send update on status to SAP
 Confirmation on leaving
 Automated opening of the gate
 SIP telephony in case of help needed
Copyright © 2014 RiskMatrix Resultants 16
E-CLOUD.PLAN
 Is a web based tool to create detailed maps for :
Fire Safety : Evacuation plan
Security : Access plan
Inspections : Checkpoint control
18Copyright © 2014 RiskMatrix Resultants
E-CLOUD.BADGE
 Is a badge logging technology
• Mobile badging allows employees to perform real-time online reporting of activities.
• Remote Call-on / Call-off allows on-line follow-up of resource activities
• Different types of badges are supported
19Copyright © 2014 RiskMatrix Resultants
E-CLOUD.TRACK
 Is a track and trace solution.
• Passive tracking:
• Based on registration at predefined checkpoints on different locations
• Active tracking:
• Real-time localization of objects or people
• Localisation: indoor via WIFI or iBeacons / outdoor via GPS
20Copyright © 2014 RiskMatrix Resultants
E-CLOUD.SURVEY (cont)
 Is surveillance solution that allows you to do remote monitoring, tracking
and follow-up based on real-time live feedback.
• Camera monitoring :
• Fixed mode:
• on-site camera’s scanning events on pre-defined checkpoints
• Mobile mode:
• on-site video streaming via drone
• Drone project concept (in research phase)
22Copyright © 2014 RiskMatrix Resultants
Drone Project Concepts
Outdoor Security Assistant Mobile Drone Activity Platform (MDAP)
These concepts and document are created and revised by RiskMatrix Resultants SA. The content of this document is strictly confidential. Each element in this document falls under the intellectual property
of RiskMatrix Resultants SA. The content of this document can under no circumstances be used or distributed by third parties without the express consent of the company RiskMatrix Resultants SA.
Some customer examples
31Copyright © 2014 RiskMatrix Resultants
Companies driven by RiskMatrix Technology
33Copyright © 2014 RiskMatrix Resultants
34
Wrap-up
What can be the added value of
our proposition for your company ?
Copyright © 2014 RiskMatrix Resultants
The I-BOSS platform
is an end-to-end solution
that adds value to all stakeholders
by integrating and supporting all your key processes
in the day-to-day operation.
35
What can be the value for your company’s
Back-office operation ?
The end-to-end integrated approach
will unlock all data
for any reporting purpose
and will enable the executive management
to get cross-division and top-down
on-line operational transparency.
Copyright © 2014 RiskMatrix Resultants
The I-BOSS platform can become
the Engine, Accelerator and Differentiator
to allow you to stay ahead of the Competition
and continue to deliver high quality services to the Customers
36
What can be the value for your company’s
Market facing operation ?
Copyright © 2014 RiskMatrix Resultants
Top-line: Increase Revenue(*)
- Market Consolidation
Transparency in Customer Collaboration will drive Customer Trust
Customer Satisfaction will drive Customer Loyalty
- Customer Acquisition
Differentiate by offering end-to-end innovative services (USP)
37
What can be the financial value
for your company’s operation ?
Bottom-line : Reduce Cost (**)
- Operational optimalization
Increase efficiency per head
- Minimize overhead cost
Organisational streamlining: lean & mean
(*) Best practice + 11 % increase
(**) Best practice + 7,5 % saving
Copyright © 2014 RiskMatrix Resultants
We offer market specific
end-to-end operational solutions and smart technology
to support service business organizations
which are built around
‘People, Organizations and Locations’
Our value proposition:
39Copyright © 2014 RiskMatrix Resultants

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I-BOSS = Integrated Business Organization Software System is an end-to-end software platform that can support any service business organization in managing its operations

  • 1. Operational Solutions & Smart Technology for Services Based Organizations a proven software solution built around "People, Organizations, Locations and Processes” 1Copyright © 2014 RiskMatrix Resultants
  • 2. Who is RiskMatrix ?  The RiskMatrix Resultants Group • is a consultancy and technology provider • has developed end-to-end operational solutions and smart technology to support service business organization in managing their operations • has experience in introducing project-based improvement into organizations through a blend of software, technology, training, consultancy and coaching 2Copyright © 2014 RiskMatrix Resultants
  • 3. Our value proposition: the I-BOSS platform  I-BOSS = Integrated Business Organization Software Solution • is an end-to-end software platform that can support any service business organization in managing its operations • is a proven concept for process-oriented companies whose business is built around ‘People, Organizations and Locations’ • is built on a SAAS architecture • high security • high availability: 7 / 24 • mobile & web browser access 3Copyright © 2014 RiskMatrix Resultants
  • 4. Company processes People processes Stakeholder processes Resource processes Performance Added value Cost control Innovation = Continuity Optimize Simplification by End-to-End integration Simplification by End-to-End integration Simplification by End-to-End integration Simplification by End-to-End integration A process-oriented company in a ‘Process mode’ means … 5Copyright © 2014 RiskMatrix Resultants
  • 5. Fidelize Motivate Simplify Clients, government, suppliers... HR managers Employees Divisional Management Professionalize Collaboration & Task Mgt by transparency Collaboration & Task Mgt by transparency Collaboration & Task Mgt by transparency Collaboration & Task Mgt by transparency Optimize A process-oriented company in a ‘People mode’ means … 6Copyright © 2014 RiskMatrix Resultants
  • 6. HRM data & workflows Online workforce apps Online client cockpit Dynamic Planning & Follow-up HR tools & Payroll Mgt Ordering, Invoicing & Credit feedback Business Intelligence Clients, government, suppliers... HR managers Employees Divisional Management Optimize A process-oriented company in a ‘Technical mode’ means … 7 Contract Management Copyright © 2014 RiskMatrix Resultants
  • 7. I-BOSS Security 8Copyright © 2014 RiskMatrix Resultants
  • 8. I-BOSS Business Accelerators E-Learning • Create courses • Student registration • Student monitoring • Student scorecards Salesforce Automation • Manage Customer data • Manage Sales funnel & forecast • Manage & log activities System Linking • Link invoices to Accounting system • Link salary calculations to Payroll system/partner I-BOSS Foundation Data Model Management • Create users and organizations • Connect users to organizations • Link users to locations in organizations User & Activity Management • Create and manage users • Define access rights and roles • Secure data and access related to users, locations, tasks Data Integration Option • Data import/export • Connect to other back-end environments I-BOSS Process Manager Workflow Management • Create workflows • Manage workflows • Advanced workflows Reporting • Create operational reports • Create management reports based on KPIs • Generate statistics & visualize I-BOSS Back-office Operator Contract Management • Manage client agreements • Manage the income • Define operational tasks Human Resource Management • People contract / Career flow • Personal Development • Payroll Management Facility resource & Safety management • Audit locations /Quickscans • Facility resource management • Follow-up and improvement I-BOSS Field Operator Response Operations • Incoming request operations • Follow-up operation execution • Reporting Execution on-site • Follow-up planned operation • Live reporting on activities • Communication from operations to client I-BOSS Planning • Execution contract obligations • Automatic payroll and invoice trigger • Follow-up resource performances I-BOSS Security 10Copyright © 2013 RiskMatrix Resultants SMART Technology / E-CLOUD Add-on Solutions E-CLOUD ACCESS E-CLOUD TRACK E-CLOUD VISITOR E-CLOUD BADGE E-CLOUD Configurator E-CLOUD SURVEY E-CLOUD PLAN
  • 9. Smart Technologies 12Copyright © 2014 RiskMatrix Resultants
  • 10. Smart Technology – E.CLOUD solutions 13 E-CLOUD.ACCESS • Electronic key management and control - INSTANT.ACCESS - PLANNED.ACCESS - REMOTE.ACCESS - GEO.ACCESS E-CLOUD.TRACK • Active & passive track and trace E-CLOUD.BADGE • Badge logging E-CLOUD.VISITOR • On-line /On-site Visitor Registration E-CLOUD.SURVEY (in research mode) • Camera surveillance • Fixed / moving E-CLOUD.PLAN • Webbased tool to create maps for Fire Safety (Evacuation plan), Security (Access plan), Inspections, .… Copyright © 2014 RiskMatrix Resultants
  • 11. E-CLOUD.ACCESS Electronic key management & control 14 On the fly Access Issue triggered event on agent ‘s mobile device (ex. alarm signal) Geo controlled Access When person/truck arrives on target location , E-Box programs key for access Predefined Access Plan the access to # locations for # persons within defined timetable/plan Remote controlled Access Agent calls dispatcher Dispatcher programmes the key. Copyright © 2014 RiskMatrix Resultants
  • 12. E-CLOUD.VISITOR • On-line Visitor Management Service • Upfront, pre-registration and invitation • Connect to facility services • Meeting room booking, provide amenities, parking space • On-site Check-in /Check-out @ VISITOR.DESK • Option 1: Check-in after ‘pre-registration’ • Via QR code scan • Alert / inform invitor on visitor’s arrival • Inform visitor on safety or other procedures + request acceptance • Badge printing • Option 2: Check-in after ‘on-site registration’ • Management • Live follow-up and reporting of the visitor status • Mobile checklist in case of evacuation 15Copyright © 2014 RiskMatrix Resultants
  • 13. Plan a time slot on a gate Carrier is informed, confirms & prints cargo doc. Driver arrives on site with cargo doc. Driver scans cargo doc. at the entry kiosk Gate ops. scans cargo doc. at the gate Gate ops. registers the goods & prints CMR doc. Driver scans CMR doc. at the exit kiosk Is a logistic pickup and delivery management solution with on-site flow control, time slot planning and activity management on docking gates, international cargo track & trace E-CLOUD.TRACK / CMR  Entry kiosk  Scan QR code to enter  Send update on status to SAP  Confirmation on gate directions  DIVA platform: License plate verification  Automated opening of the gate  SIP telephony in case of help needed  Exit kiosk  Scan QR code to exit  Send update on status to SAP  Confirmation on leaving  Automated opening of the gate  SIP telephony in case of help needed Copyright © 2014 RiskMatrix Resultants 16
  • 14. E-CLOUD.PLAN  Is a web based tool to create detailed maps for : Fire Safety : Evacuation plan Security : Access plan Inspections : Checkpoint control 18Copyright © 2014 RiskMatrix Resultants
  • 15. E-CLOUD.BADGE  Is a badge logging technology • Mobile badging allows employees to perform real-time online reporting of activities. • Remote Call-on / Call-off allows on-line follow-up of resource activities • Different types of badges are supported 19Copyright © 2014 RiskMatrix Resultants
  • 16. E-CLOUD.TRACK  Is a track and trace solution. • Passive tracking: • Based on registration at predefined checkpoints on different locations • Active tracking: • Real-time localization of objects or people • Localisation: indoor via WIFI or iBeacons / outdoor via GPS 20Copyright © 2014 RiskMatrix Resultants
  • 17. E-CLOUD.SURVEY (cont)  Is surveillance solution that allows you to do remote monitoring, tracking and follow-up based on real-time live feedback. • Camera monitoring : • Fixed mode: • on-site camera’s scanning events on pre-defined checkpoints • Mobile mode: • on-site video streaming via drone • Drone project concept (in research phase) 22Copyright © 2014 RiskMatrix Resultants
  • 18. Drone Project Concepts Outdoor Security Assistant Mobile Drone Activity Platform (MDAP) These concepts and document are created and revised by RiskMatrix Resultants SA. The content of this document is strictly confidential. Each element in this document falls under the intellectual property of RiskMatrix Resultants SA. The content of this document can under no circumstances be used or distributed by third parties without the express consent of the company RiskMatrix Resultants SA.
  • 19. Some customer examples 31Copyright © 2014 RiskMatrix Resultants
  • 20. Companies driven by RiskMatrix Technology 33Copyright © 2014 RiskMatrix Resultants
  • 21. 34 Wrap-up What can be the added value of our proposition for your company ? Copyright © 2014 RiskMatrix Resultants
  • 22. The I-BOSS platform is an end-to-end solution that adds value to all stakeholders by integrating and supporting all your key processes in the day-to-day operation. 35 What can be the value for your company’s Back-office operation ? The end-to-end integrated approach will unlock all data for any reporting purpose and will enable the executive management to get cross-division and top-down on-line operational transparency. Copyright © 2014 RiskMatrix Resultants
  • 23. The I-BOSS platform can become the Engine, Accelerator and Differentiator to allow you to stay ahead of the Competition and continue to deliver high quality services to the Customers 36 What can be the value for your company’s Market facing operation ? Copyright © 2014 RiskMatrix Resultants
  • 24. Top-line: Increase Revenue(*) - Market Consolidation Transparency in Customer Collaboration will drive Customer Trust Customer Satisfaction will drive Customer Loyalty - Customer Acquisition Differentiate by offering end-to-end innovative services (USP) 37 What can be the financial value for your company’s operation ? Bottom-line : Reduce Cost (**) - Operational optimalization Increase efficiency per head - Minimize overhead cost Organisational streamlining: lean & mean (*) Best practice + 11 % increase (**) Best practice + 7,5 % saving Copyright © 2014 RiskMatrix Resultants
  • 25. We offer market specific end-to-end operational solutions and smart technology to support service business organizations which are built around ‘People, Organizations and Locations’ Our value proposition: 39Copyright © 2014 RiskMatrix Resultants