Deloitte Consulting Federal Technology Case Competition 2018

RDR Consultants
Rohit Pabbi
Rahul Kacham
Dhakshana Cheralathan

Problem Solution Financials Implementation
Overview

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Copyright © 2018 Deloitte Development LLC. All rights reserved. 3
The Problem
Resources
● Underestimation of resources
Data Management
● Limited storage and confidentiality of database
Appraisal
● Lack of efficiency in process
Insurance Fraud
● False claims which lead to mismanagement of budget
Federal Emergency Management Agency

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Copyright © 2018 Deloitte Development LLC. All rights reserved. 4Presentation title
Copyright © 2018 Deloitte Development LLC. All rights reserved.
● Insurance policy
● Square footage of property/land
● Damage in the area
● Population of area
● Location
Factors affecting Distribution of Claims and Funds

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● Less confidence in data
● FEMA can charge any amount to taxpayers
● Potential loss of information if one party oversees data
Limited Financial Transparency

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● Migration from one platform to another
● Costly investments in new technology
● Secure transfer of data
● Teach new skills to government employees to manage data
Risks of Implementing Technology

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Supplies Allocation Efficiency - Tableau
● Tableau is used to visualize data and obtain data
points that are relevant to analysis of specific
metrics
● Offers collaboration and secure data which can be
cloud based
● Optimizes product use which leads to better
allocation
● Analytics for data modeling and to forecast future
financial performance (predictive analytics) from
historical data

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● Perform Cross-Checks
ISO ClaimSearch - anti-fraud information system
● Utilize social media to check up on suspicious claims
● Send email and/or SMS confirmation to homeowner prior to
processing claim
● Implement additional security features
● Geotagging (verify location of incoming claim)
● Take a photo of the person filing the claim
● Require additional personal information
Mitigation of Insurance Fraud

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● Drones can capture images up to 400 feet high
● 4K cameras can capture multiple images that can
be made into 2-D maps or 3-D models
● Can rotate 360 degrees to provide a view of the
surrounding properties
● Update flood maps in real time
● Without using a drone, this footage would be
difficult to attain.
Utilization of Drones

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● Users will be able to track the location and time of
arrival for the drone.
● Drone will scan the barcode on the mobile application
of the homeowner to verify the claim.
● Drone will capture the pictures of the damage and
transmit them back to the database for evaluation.
● This technology is being used by major organizations
(ex. Allstate).
● Drones could help FEMA process claims for 3 houses
in an hour versus 3 days.
● Headcount Reduction of Appraisers
Utilization of Drones

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Social Media - Walls.io
● Collect content from 15+ social media platforms
● Powerful spam detection algorithm behind it
● Displays map using geotagged images and posts
● Additional verification tool
○ Property damage reimbursements and flood
insurance payouts
● Help FEMA better learn from and prepare for
natural disasters
● Priority support

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Data Management - AWS GovCloud
Secure Scalability Cost-Efficiency Hybrid
AWS GovCloud (US) is designed to allow U.S. government agencies and customers to move
sensitive workloads into the cloud.
All data is stored in
highly secure AWS
data centers.
Security scales with
your AWS cloud
usage.
No matter the size
of your business the
AWS infrastructure
is designed to keep
data safe.
Cut costs by using
AWS data centers.
Maintain the highest
standard of security
without having to
manage your own
facility.
Keep your existing
infrastructure and
access the Cloud
for extra flexibility.

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99.999999999% durability and
secure encryption, so that you can
feel confident that your data is
protected.
Data Management - AWS GovCloud
Infrastructure Security DDoS Mitigation
Data Encryption Inventory and Configuration
Monitoring and Logging Identity and Access Control

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Solution Overview
Supplies Utilization Insurance Fraud Reduction Drones Utilization
Social Media Data Management

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Tableau: Big Bang Approach
(Simultaneous implementation across all business users)
• Essential to increase efficiency and predictive analytics
ISO ClaimSearch: Big Bang Approach
• Cross checking fraudulent insurance claims is vital to FEMA increasing its funding
Drones (DJI Fanthom 3 Professional): Pilot Approach
(Implementation using testing)
• Federal regulation and possible technological failures lead to multiple trials
Walls.IO: Big Bang Approach
• Tracking social media status and receiving notifications is essential to FEMA’s needs
AWS GovCloud (US): Phase Approach
(Implementation through discrete business units or functions)
• Implement by discrete business unit as transfer to cloud is time consuming
Implementation Approach

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Implementation Strategies
3 Months
6 Months
2 Months
18 Months
36 Months

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● Headcount reduction
● Reduced maintenance costs for data centers (hardware/software)
● Reduced insurance fraud claims
● Supply efficiency
Financial Recap

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Rohit Pabbi
Management Information Systems
Rohit.Kumar.Pabbi@temple.edu
Dhakshana Cheralathan
Management Information Systems
Dhakshana.Cheralathan@temple.edu
Rahul Kacham
Finance
Rahul.Kacham@temple.edu
Contact us
Thank you

Deloitte Consulting Federal Technology Case Competition 2018

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